The room is dusty.
There are only drinks in the mini-bar.
The restaurant is closed, it's good that there is a cafe nearby.
The gym is closed.
The staff is friendly.
A great, inexpensive hotel. Comfortable, wide rooms. Clean and cozy. The breakfasts are very tasty and fresh. If I'm back in Shymkent, I'll stay here again.
Excellent hotel, in the city center, clean.The breakfasts are wonderful. Nearby you can find everything you need , shops , a park , an arbat , restaurants , cafes .
A great hotel to stay in the city. The location is the most profitable. It became super after a global overhaul.
In summer, take bathing kits with you. The price includes entrance to the Fountain Water park, located nearby.
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М
Муска Даутова
Level 4 Local Expert
September 12, 2022
A pleasant atmosphere. It's clean and cozy. The staff is friendly. Room cleaning on time. There is a large selection of dishes for breakfast. The location is very convenient, everything you need is nearby
A hotel in the city center! There is everything you need to relax nearby.. Park, shops, restaurants.. The hotel itself is large, the rooms are normal, the staff is polite.. Everything is fine!
The price is quality at the level. The breakfasts are killer and always different. Like for every taste, pp and color. Noooo....the shower stalls are always clogged. Uncomfortable
Pros: The Staff Is Super! The rooms are clean, cozy, the beds and pillows are comfortable, the linen smells fresh, we slept like children. The breakfast is awesome, both for vegans and raw foodists and meat eaters, for all tastes and everything is fresh and super cooked. Thank you very much! Of the cons: At the reception, immediately ask for a non-smoking room, if you do not smoke, otherwise the room will stink. The showers in some rooms are leaking, the entire bathroom is heating up. The hoods in the bathroom are strong, you can't turn them off separately from the light, I was blown out a lot. Toilet seats, in some rooms with a ramp inside, you go inside.
The price tag is high - the hotel is creepy! The neighboring hotel is much cooler and more modern than this one! I didn't really like the breakfasts either. The hotel has been in need of a fresh renovation for a long time. Towels are terribly hard! Don't go there anymore!
I don't really like this hotel. The advantage is that it is located in the center and there is Parking. But the mattresses are old, sagging, if someone has back problems, this is not your option. You won't sleep at all. Otherwise, everything is on the four
The room was poorly cleaned , a tomato was lying under the table , it did not even have time to spoil in the corners , behind the refrigerator there was a layer of dust crumbs . It was very dangerous to put one of the sockets on full of snot , even to charge the phone or turn on the bedside lamp . The breakfasts are normal but of the same type and there were dead flies in the cottage cheese twice, after which the husband simply refused to eat it.
I didn't like 2 things,
1. The sockets in the room are so far from the bed and there are so few of them that you should take an extension cord with you.
2. Having breakfast at 9 a.m., the dishes are already cold.
I lived in a suite, the room is large, but with a minimum of furniture and decor, it is not cozy. The bathroom is 5* 3 meters with a regular shower cabin, everything else is carpets. There is no natural coffee for breakfast, there is not much choice of food. Unfortunately, it does not pull at 5 stars.
I took off the stars because of the room service. Checked in. I was very hungry and tired. I clarified at the reception: is there a room service? To which I received the answer: of course! You can call and order food. When I went up to the room, the phone was not working and I went down to the reception again. They answered me: We will send a waiter to your room. I went up to my room again. I'm waiting....I'm waiting again...I decided to go down again and saw the waiter in the hallway (he was in the next room) He gave me the menu and said he would be up in a couple of minutes to take the order. I'm waiting....No one gets up for 25 minutes. I went down to the reception again. She didn't swear, she just said : What is the attitude towards your guests? To which I received the answer: there is only one waiter for the entire hotel. And as a result, the receptionist took my order. Why wasn't they immediately warned that only one waiter was working? Instead of running, I could have gone to the shower and rest after the trip, and since I was constantly waiting, I couldn't do it. I just ran up and down for about 1.5 hours along with all the expectations. But in the end, the kitchen is at a good level. I enjoyed it