Shymkent Grand Hotel
543 reviews
November 9, 2021
Overall, I liked the hotel. 2 adults and 3 children lived in a two-room room. Clean and cozy. Good service and room cleaning. Responsive staff. Clean linen. Bath accessories, bathrobes, slippers. There is a small minus for breakfast. There are not enough pastries, cheesecakes, for example, pancakes, croissants. You also need warm milk near the breakfast cereals for children. But if you ask, the milk will be warmed for you. I hope there will be pastries next time. Usually there is always a 4+ hotel).
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1
June 20, 2023
The staff and the hotel are gorgeous!The location is very convenient.The breakfast is varied and delicious, which is important when with children!I'm your regular guest now.
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1
1
November 21, 2024
It's all good.
The breakfasts are simple, but you won't leave hungry.
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1
March 1, 2024
Great hotel! Delicious food, high-quality service and courteous staff. 5/5
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3
December 15, 2024
Nice hotel. Only the bastard has to work on breakfast.
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December 19, 2024
Wonderful hotel, great breakfasts!!
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March 4, 2024
After the renovation, it became an excellent hotel, the breakfasts are good, the location is excellent
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October 26, 2022
I liked everything, a gorgeous bed, 2 balconies, large rooms, convenient location.
Delicious breakfasts for every taste. I recommend it for living.
The room has everything you need.
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April 15, 2024
I like it several times, I have a lot of relatives in Shymkent, but I choose this hotel. Prosperity to you
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2
July 24, 2023
We constantly come to this wonderful city and stay in this hotel.Everything is great.But the suites are worth updating (including windows)In general, everything is fine.The location is super-water park,attractions,library,pharmacy,clinic And so on.
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1
February 16
Everything is fine
I really liked it
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September 7, 2023
The rooms are clean, large, beautiful, but I did not like the breakfast, it seems like a lot, but there is nothing to eat.but I'm giving a solid 5 to this hotel.
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June 10, 2023
a chic hotel, I like everything, next to the pool with 50 percent.discount for hotel guests, super, definitely recommend
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February 25
The staff is great, the organization is on top
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May 8, 2023
The rooms are not bad, but the repair is 10 years old. The service is as usual, there are no comments. The breakfast buffet is varied and delicious. In general, I recommend it
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December 12, 2024
The kitchen is great, but the staff is slow.
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December 11, 2023
Lovely clean rooms, good varied breakfast included in the room rate.
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1
June 16, 2023
a good hotel in the very center opposite the recreation park, but the restaurant does not work and the air conditioners in the rooms do not quite cope with the size of the rooms.
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January 2, 2023
A chic hotel, cozy and clean, the service is at the highest level, I really enjoyed staying there, special thanks to the chefs and the buffet breakfast
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3
March 10, 2024
I think that in 30 years of ownership of this historic building, it was possible to make adequate repairs. Knowing that it was almost free.
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1
1
February 22, 2022
The rooms are wide, everything you need is there, the breakfasts are not bad, but you need to diversify a little, for those who stay for a long time there is not enough hot food for breakfast.
The staff is polite, courteous, and resolve issues promptly. In general, the rooms are clean, although the carpet is not well vacuumed.
The location is wonderful! The very center, opposite the park, Arbat.
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December 25, 2022
The hotel meets the price-quality ratio. Excellent breakfast buffet. The rooms are clean, without any foreign smell. For lunch and dinner, you really need to go to the city, but this is not a problem for those who came to see the city, and not sit in a hotel
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1
March 31, 2023
The convenient location of the staff service is super, the food is delicious, there are no minuses in the rooms, the phone number of the reception and the shower cabin is cramped and the toilet is also not convenient, and so the hotel is super
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January 13, 2024
We lived for about a week, the room is spacious, clean, the staff is friendly. Good for the money.
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3
1
September 9, 2024
A very nice hotel. I advise everyone.
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December 24, 2022
The rooms are standard, the room is warm and comfortable
I removed one star, for a restaurant that did not work, of course, the robes are far from white, they have been gray for a long time!
the water park probably doesn't work in winter either, I didn't like baking at breakfast at all!!!
or the old and soda were overdone ... I want to say, if you can't bake, make croissants from ordinary puff pastry, it's unrealistic to spoil them)))
The location is good in the very center of the city,
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May 15, 2022
The rooms are clean and tidy, the breakfast is delicious, the staff is polite, the prices are very reasonable, the beds are comfortable, the air conditioners are in order, as well as the availability of services for smoking guests
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October 17, 2023
A great hotel for a city like Shymkent. The only disadvantage is that it is expensive nearby and there is always noise, it is not possible to open the balcony.
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November 22, 2022
We stayed at the hotel from 11/18/12 for three days. We liked the service at the hotel. The bed is clean, which is very important for us. The only thing I didn't like was the construction site and the garbage at the back of the hotel honored the whole view. But we hope that by the next arrival everything will be completed and the garbage will be removed. Thanks
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1
October 2, 2023
A good hotel clean breakfast pleased in the morning it was delicious the location is good to be in the center
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1
December 4, 2024
Great hotel. I recommend.
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September 18, 2022
Quite a decent hotel. Competent staff. There is a normal Wi-Fi Internet connection. Convenient location. There is a good restaurant nearby with delicious food. The rooms are quiet.
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August 8, 2024
Good breakfast, rooms are nothing special, which is already not bad - solid 4*
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November 6, 2024
Exceeded our expectations, the service is at the level of ✅️ the rooms are clean, new, stylish 👍🏻
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March 26, 2024
There is no restaurant or place to relax. We wanted to sit after the road, drink wine, no corkscrew, no glasses, no place for this.
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1
October 19, 2023
The location is great, but the hotel itself needs renovation. The staff is polite. Breakfast is average.
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October 27, 2024
Great thanks a lot
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2
1
September 21, 2024
I really liked the hotel. 100%.
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June 17, 2023
On the 2nd and 4th floor, the rooms have a sewer smell. Only one elevator worked before lunch, and both did not work after lunch. We went up and down the stairs to the 5th floor. The staff is friendly, since the building is old, the rooms and corridors are small, those who have claustrophobia will not be comfortable.
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1
January 27
In the very center
Delicious breakfasts
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July 22, 2024
Great hotel! Wonderful staff!!
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June 17, 2022
Overall, a great hotel. The staff is very friendly and helpful and the cuisine is delicious. But there are two disadvantages that I think are not worth fixing. The first is a bed, synthetic. It is not possible to sleep. It's very hot in bed. The second is the balconies. There's a regular screed, you could put tiles. Despite these disadvantages, my family and I really liked the hotel.
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3
November 13, 2024
I liked the cleanliness and service.
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2
November 2, 2024
It does not pull 4 stars. 3 max. The hotel is already tired
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September 4, 2024
Excellent cuisine and service
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1
December 18, 2021
Good afternoon. The hotel is located in a convenient location. The location is great. The quality and assortment of food is good and sufficient to choose from. The service is average. 0.5 liters of water and one tea bag from the daily service. It's a little sparse.
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April 18, 2023
A great hotel. excellent breakfast. service. overall, I liked it . very convenient location.
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October 7, 2021
We were at this hotel in April with the children. Attentive staff, excellent cuisine. The excellent location of the hotel, you can take a walk. Near the park and the Arbat. Everything is within walking distance. Now we will come to Shymkent and stay here 😇
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1
1
May 21, 2024
In general, it's good, but:
1) a noisy fan in the toilet and a door with masking tape;
2) I would like to wash the windows on the balcony.
Of the advantages:
1) Breakfast time from 7:00 to 10:00, delicious;
2) the center.
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3
1
July 1, 2024
Breakfast is fine, but there is no variety, it's always the same. The service is good
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