Sanatorno-gostinichny kompleks Altynay
45 reviews
November 30, 2024
The nurses are just angels in white coats. The menu is varied, the food is very tasty. The rooms are very cozy. Very clean. Only the mattresses would need to be updated. A very large area with walking trails.
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November 2, 2024
It is damp and dirty, the bed linen is stained, the service is disgusting. We made an advance payment of 48,000, but for obvious reasons we did not check in, we were going to leave. The prepayment was not returned to us. And when an elderly woman with heart problems became ill, ATTENTION!!! THEY REFUSED HER A GLASS OF WATER!!!! They said you won't check in anyway, we won't give you anything! Although breakfast and accommodation were paid for in one day. There is nothing human about the staff. I HIGHLY RECOMMEND IT! disgusting!
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January 10
The worst sanatorium ! The food is sooo weak, tasteless, very small portions, even the semolina porridge was boiled with water, I'll attach the video. The rooms are cold, and you can't go out without a jacket at Caridor. Everything is very old and dirty . Of the advantages, only the staff is trying to get their sanatorium out. The living conditions can still be endured, but the places where you take the procedures, the food is associated with prison. Especially where you take baths (complete darkness) There is a type of suite, it's pretentious, but the food is the same as zero, since there is only one kitchen. It 's amazing how they're not ashamed to feed their guests like that . We checked in after lunch, spent the night, got cold, and left for another sanatorium in the morning. I don't recommend it in any case.
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August 1, 2024
Medperosnals have a good effect, and girls in paraffin do great things.But the very expensive set in the sanatorium does not cost at all.It is only in Faes that the set does not work in comnata or waifai.There are many types of treatment platno.There is no solevoy mine in the sanatorium.The doctor asked for the types of treatment myself, I can not say that he is very qualified.In general, the location is good in nature with excellent cleanliness.Administrator Elmira is a great specialist in friendly culture. 4 meals a day in the dining room
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July 17, 2024
The sanatorium is in a good location.Own well. The building is good, but everything spoils the quality of service, the medical staff is rude and allows themselves to speak in raised tones.The double room has never been cleaned in 6 days and bed linen and towels are not changed. The mattresses and pillows are old.She asked me to change the towel...they promised and forgot. I was glad that at least the dining room and the territory were clean.
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1
November 25, 2023
Санатория Алтынай бизге унады, еми жаксы, тамактары да дамди, бирак бир кемшилиги биз келгенде бассейн жумыс истемеди .Персоналдары да оте жаксы карсы алды ,ракмет бари унады.
1
August 9, 2023
We don't come so often, but we like everything. Friendly and courteous staff, special thanks for the food. The water is super.
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September 24, 2023
"Service zero" is the most frequent phrase in the sanatorium. All types of type treatment are available. The equipment of the USSR, the rooms also, the canteen small portions. The Internet is only on respect and so-so
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July 30, 2022
We rested in July 2022 in the main building with a standard package. No conditions have been created for vacationers.
1. There is no repair in the building, the rooms are very dirty, cockroaches everywhere, unsanitary conditions. It is unclear how the SES resolved this situation; The paths where the paraffin room is very dirty, covered in garbage;
2. There is no repair in the dining room, it is stuffy, very dirty, cockroaches are running around the table, two schoolgirls are handing out food, they do not have time, there is not even a normal tea. The brew is not fresh, the rest is from lunch. There is no choice on the Menu, the diet table is not divided;
3. Rooms, mattresses are very dirty, the room is not cleaned until you ask for it, bed linen and towels are not changed, the plumbing in the bathroom is very old, the bathtub is small, dirty. Low cold water pressure, it is impossible to take a shower; some rooms do not have air conditioning, one remote control for two or three rooms;
4. Nurses Atirgul in paraffin and Madina in the physiotherapy room manage to do everything, although they are very friendly;
5. No events are organized for vacationers, in the evening it is dark in front of the building, there is no light, trees and flowers are not watered;
6. The price does not match the service, the main goals are not to provide the vacationer with conditions, but to make money for himself. The main thing is very dirty, unsanitary;
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3
July 1, 2023
Nice quiet sanatorium. Its own well, all its own procedures.
But the kitchen needs to be improved and the rooms updated.
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1
October 11, 2021
1. Meals are always late. People are wasting their time waiting for food. And during this time they should rest or take procedures.
2. The canteen there does not obey the superiors of the sanatorium. At least that's what we were told. A cockroach was running around the table. A neighbor at the table found a hair in a salad and she was poisoned. The dining room has not admitted guilt.
3. In addition to the fact that the doors of the dining room open late, you still have to wait at the table until the waitresses serve everyone, then you.
4. There is a cracked sink in the toilet of the room. And the lid on the toilet was on the floor.
5. Procedures are generally normal. But often, especially women have to wait in line for hours (!). It is possible for the young, but it will be difficult for the elderly. The queue for paraffin is something.
6. The water in the Altynai well tastes different from the water in Sarygash arasany. It makes you think.
7. In a word, this sanatorium is not aimed (as we understood) at improving its service, since they have no problems with the flow of customers.
8. Massage therapists are not very good. A good masseuse named Anar in the Saryagash sanatorium (especially for women).
In general, something like that. The review is not written on emotions. But I want people to give their money better to a better sanatorium.
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7
July 2, 2024
It turns out a beautiful sanatorium , a very good place to get treatment !
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October 29, 2021
There is no normal administrator. It was possible to avoid pandemonium in queues for procedures with the correct distribution of people. Aidan's nurse was rude to the patients. The nurse on the paraffin is in a hurry, pushes her out of the office ahead of time. Baths are poorly washed after the patient, you feel dirt, which is very dangerous. Upon arrival, no one asked for a PCR or a vaccination passport.
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5
November 17, 2021
We stopped at the sanatorium and could not pay for the ticket with a card, we had to look for an ATM! They paid in cash and didn't give me a check! The rooms are cleaned superficially, the shower cabin in the corners is covered in mold. Sanitation is complete! The floors in the corridors are falling through, the carpets are torn. The television is terrible and only local TV. The lights are often turned off and even for the whole day. The food is good after repeated complaints, something was fixed in the kitchen, my husband did not have enough portions. You won't get a change of linen, towels, and bathrobes! The treatment is good, the staff is friendly. Dear readers, there is not even a "smell" of LUXURY here
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6
July 18, 2023
Dirty pool, I did not like it, repairs should be done, and treatment should also be improved
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November 8, 2022
We had a great rest and were treated. The staff is good, everything is super.
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2
July 26, 2021
Dirty, cockroaches in the rooms and dining room. There is no entertainment in the evenings. It is dark on the territory in the evening. There is no playground. The plants on the territory are practically not watered. The dining room does not cook tasty, there are few fruits.
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6
1
May 28, 2021
The area is beautiful, but I did not like the Altynai Lux sanatorium itself, the food is disgusting, there is no leisure, a lot of people gather in narrow unventilated corridors (with such an epid. the situation is worth thinking about), obsl. the staff wants to be better. In general, it's a disappointment...
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9
1
October 21, 2021
We had a rest in the San Altynai suite. The rooms are not renovated, at least make cosmetic repairs, there is no Internet, the TV does not show, there are no conditions, there is no kettle, there is no tea set, bed linen is not changed.
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5
January 14, 2023
We had a good rest, but the food was worse than last year
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2
July 21, 2022
Excellent treatment, rest and nutrition- everything is fine
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2
July 15, 2023
Terrible fuuu
It's better to stay at home
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1
January 5, 2022
A good resort, I recommend maintaining your health twice a year!
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1
August 24, 2023
The average level.
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February 20, 2022
The sanatorium was super good, thank you..
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2
February 21, 2021
Good service.a well-formed collective.everything is on the above equation.daily cleanliness and neatness.
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7
November 27, 2022
I really want to come again
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2
June 23, 2022
There is no order, there is dirt everywhere, the service is 0. I do not advise anyone
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4
July 26, 2022
It's very dirty, there's a lot of masketry, there's no net
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2
September 14, 2019
Good afternoon! In some buildings there is no service, he wishes the best! They feed well, dietary food, just for the digestive tract. The best thing here is the water! That's what people come for!
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3
1
August 12, 2022
I didn't feel good!
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2
February 6, 2021
For the first time in my life!!I really liked it!!I advise everyone!!!👍👍👍
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6
September 7, 2020
I RECOMMEND IT!!! A great vacation is guaranteed!
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3
2
July 7, 2021
Poor nutrition, wild service
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6
April 17, 2021
The mineral water is very good
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2
1
December 5, 2021
Tired sanatorium
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3
1
November 20, 2022
Excellent
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2
April 20, 2021
Nice place, class
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3
November 8, 2021
Great
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1
October 24, 2021
Great
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1
December 8, 2019
The suite of the room does not correspond to the standard.
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7
1
September 13, 2021
Everything is great
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1
October 25, 2020
Very beautiful
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3
2
August 10, 2019
A great resort.
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3
2
February 6, 2021
Normally
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1