Renaissance Minsk Hotel
2738 reviews
November 30, 2024
I celebrated the Day of the designer in the banquet hall. Great gym, super service. Pleasant atmosphere
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September 30, 2024
Super hotel, celebrated a birthday in Minsk, comfortable, clean and the spa area is a special pleasure
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1
November 1, 2024
Nice hotel. I recommend. Of the best hotels in Minsk, this one is the most adequate in price. It was in the fall of 2024 and a little bit different from the prices of hotels! And not only that....
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November 28, 2024
Everything is on top, clean, friendly.
The breakfasts are excellent.
And the care cosmetics, beautiful ❤
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May 1, 2024
A high-class hotel, one of the best in Minsk! The breakfasts are varied, champagne is served, the pastels are soft, as in the best traditions. The only thing is, the hotel is not new, everything is a little tired, especially noticeable in the bathroom.
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October 14, 2023
Excellent hotel, clean, spacious rooms (stayed in the "standard" category). The bathroom is great, everything is new, the water pressure is good. Champagne is offered for breakfast :) on the 8th floor, cleaning got to the room around 16-17 hours, but for us it was not a problem.
Round bedside tables are great!
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1
April 17, 2024
We are vacationing from April 13, 2024, standard double room with one large bed, breakfast included. The room price includes access to the SPA (swimming pool, Jacuzzi, sauna). Upon arrival, they give out a card with which you can get a towel for the pool, like a bathrobe, but I had my own. I really liked the pool and Jacuzzi, warm water, clean, cozy, comfortable. The size is 5 by 25, the depth is from 110 to 140 (approximately). Buffet breakfast, the menu is almost the same every day: lightly salted salmon, sausage, cheese, fried eggs, scramble, oatmeal (unsweetened) and rice porridge (sweet), pancakes, vegetables, sausages, bacon, mushrooms in sauce, beans, sandwiches, cottage cheese (delicious), sour cream, sauces, dried fruits, nuts, yogurt, cottage cheese in chocolate, various desserts, coffee machine, tea bags. We have not ordered at our own expense in the restaurant yet, the prices are quite high. There is a casino at the hotel, but we haven't been there. In the lobby on the ground floor, we had dinner on the day of arrival: grilled chicken breast and French fries (there is no other side dish here). Prices in the lobby are slightly lower than in the restaurant, drinks were not taken, I cannot give information. The staff is polite, they immediately replaced the poorly functioning TV remote control, printed out tickets for the performance purchased on the Internet, answer questions, explain, make calls to the city through the reception, they always give water at the reception, two small bottles are brought to the room every day. There is a safe in the room, a refrigerator (mini-bar is paid), slippers (look for them in the bathroom on the shelf), a hair dryer, an ironing board, an iron, there are enough hangers, a TV (there are Russian channels), towels are changed every day. At the reception, we asked about the excursions, we were provided with a booklet with a code, on the website we selected and paid for 2 excursions. There was a similar card with a code in the room (they didn't notice it). We pay for all services and purchases with the Mir card (we haven't changed it to local money yet). Overall, the impression of the hotel is excellent.
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May 9, 2024
The hotel does not meet the stated 5*. The room is stuffy, the cleaning is not bad, but it could be better. Weak (cheap?) There is a cosmetic kit in the bathroom, there are no dental and shaving kits.
I'll tell you a little more about my stay: they booked a standard room for three nights, put us in a room, everything seemed to be OK, but then it turned out that the balcony door just wouldn't open! You are locked in a plastic cage that gets very hot overnight! The first morning I woke up with a headache from the heat and stuffiness. We turned on the air conditioner, but we can't sleep with it all night, immediately the nose and throat are blocked. And all this despite the fact that it's May, and I really, really want a breath of fresh air, even from the road (a room with a view of the city, so to speak). We asked the Reception with the question "why doesn't the balcony open and why don't you tell this to the guests?" - the answer was something like "well, that's how it is with us." With grief, they found us another room and moved us. And then it turns out that the standards in the hotel are also different, the new room was much more modest and with an older renovation than the previous one. And another important point, which of course we immediately noticed: the new room was exactly opposite the doors of the maids' room. And that means what? That from eight in the morning all these cleaning carts leave the back room, something starts to clean right next to our door, etc. Apparently, the Reception staff decided to "teach" capricious guests a lesson so that they would not complain about the room next time. But even with such disadvantages, we did not regret moving in exchange for a breath of fresh May air! So to speak, let's be patient - the hotel is 5*)))
What else: The reception works disgustingly, when checking in, everything has to be pulled out with ticks (where is the restaurant, how to enter the hotel parking lot, how to turn on Wi-Fi, etc.).
The spa is good, but they say that after three there is a full house. I don't know, I was in the morning, there was no download, I liked it. I do not recommend massage, it is very mediocre, and the price tag is not budget-friendly. The restaurant is good, but not all the dishes are successful with the cook, as luck would have it. I can mention the soups - we tried everything, they are very tasty. Of the advantages, I can note the interior of the hall as a whole - it is beautiful, and in the lobby too.
It is unlikely that we will return to the hotel, there are many decent places to stay in Minsk.
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1
May 13, 2024
In May 2024, we stayed at the hotel twice.
Room 1015 was very good, the second time we were given room 1024 and it was disappointing in contrast (smaller in size, worse layout)
We specially took a club room to use the lounge room on the 11th floor. And they were just deeply amazed that he does not start working early in the morning, as in the whole world, but only from 15 o'clock. The lounge has an extremely poor selection of snacks and drinks. I was especially surprised by the wine ... for some reason Georgian and very bad. In the form in which the lounge is now, it is disappointing.
We also went to the restaurant on the ground floor for lunch once. At that time, there was only lunch from the Swedish line. The quality and assortment are just terrible. Seasoned salads, over-salted hot, cold soup. They left hungry, because they simply could not eat what was offered.
All other things being equal, we will definitely not come to your hotel next time.
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November 7, 2024
One of the advantages is the excellent reception staff
Of the minuses - a hotel for living with dogs, in the pool in the evening there are a lot of people from the street, cleaning for three, in the shower the bottom is in black mold at the seams!
I'll choose a different hotel next time.
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March 28, 2024
A wonderful hotel, high-class service,delicious and high-quality food,wonderful pool,everything is at the highest level,thank you so much for your hospitality,we hope to come again
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3
April 26, 2024
Great hotel. Friendly staff and clean rooms. A separate bonus was the pool, which perfectly helps to tune in for the whole day. I will definitely come back. Thank you.
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May 8, 2024
The restaurant at the hotel is weak. High prices, not very tasty. The beer is good
There is no service in the spa, we were silently given towels while talking on the phone, pointing to the door. We guessed for ourselves what the complex includes, where the locker rooms are. The pool itself is small, there are not enough sun beds for all. Two saunas - at 70 and 90 degrees, the lights were out, the saunas were turned off - I had to inform the reception that something was wrong, otherwise they would not have turned on. You can't get into the Jacuzzi.
We got a big room, our friends have a smaller one.
The towel rail was cold.
I left the charger in the room at the check-out, the maid decided to keep it for herself, apparently, since she did not report the find and the reception could not help in any way.
Well, I won't waste time on the way back to stop by. It's a pity to charge.
When checking in, the girl at the reception answered the phone at the same time.
In the bar, they didn't pay attention to us until, in the second minute, we ourselves turned to the girl who came up behind the counter.
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September 1, 2023
The hotel is good.
Everything is fresh.
The SPA complex is not bad, clean. Only there are no towels before lunch! They haven't been washed yet. I'm not kidding. That's what they told us.
The rooms are well equipped. The bed is excellent: the mattress is comfortable, there are pillows to choose from, high-quality bed linen.
The rooms themselves are very clean upon check-in. Why "in themselves", because the window was dirty, streaked. Why "upon check-in", because cleaning is done on request: This is extremely strange for a 5 star hotel! I asked the reception why there was no cleaning, they told me that for environmental reasons. Towels and bed linen should not be changed daily, as if in order to wash less, well, OK. Should I replenish my drinking water? Should I empty the trash? Should I report the shampoo-gel? In order to save money, maybe? Also on the "e", maybe they got it mixed up 😁
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3
December 4, 2024
Just a super massage and an Aqua zone-swimming pool, Jacuzzi, 2 baths. The masseuse did everything super well. Parking is no problem.
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November 4, 2024
Incredibly polite staff, nice rooms for a small price. Room service is also great
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July 24, 2023
I was here in July 2023. everything is very, very decent, as in other renaissance hotels. excellent breakfasts (if you have a hearty breakfast, you don't want to eat until 15-16). I liked the spa. I took an electric scooter with me and drove half of Minsk on it, since there were tracks and special lanes everywhere. They allowed me to charge the scooter. There are no charging places in the TC room yet. I would like to advise the hotel to rent bicycles and scooters.
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3
1
July 4, 2024
We stayed at this hotel at the end of May 2024. We liked it. Clean, cozy. There is a swimming pool that we used. Good staff. In general, I advise you.
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June 11, 2024
Excellent hotel, good location in the city. Clean rooms, friendly staff. The spa area is excellent, it's a pity there is no hammam, only two saunas. I recommend
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April 27, 2024
It is inferior to other 5-star hotels in Minsk, but not bad. The central hall is not large. The staff is friendly, but poorly trained. Breakfasts - there is everything you need, but not an abundance. You can stop, but if you have a choice, I would prefer another one.
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1
January 5
Nice hotel, convenient location, delicious breakfasts and very friendly staff)
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November 24, 2023
A magnificent hotel! Wonderful delicious plentiful breakfasts, beautiful interior, spacious comfortable clean rooms with panoramic Windows. Magnificent spa area.
The three of us had a rest, got a lot of pleasure from the hotel.
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1
September 22, 2023
The rooms and the hotel itself are new, it is not located in the very center, but it is very convenient, you can get there on foot and by metro, the level of service leaves much to be desired, few people say hello, when visiting the spa they ran out of towels, they were refused when asked to bring them, there was no desire to return to this hotel again. The breakfasts are ordinary, but very decent. Service, service, and more service.
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3
1
May 2, 2024
A large business hotel. While we were there, conferences and exhibitions were held, there were a lot of people in the lobby, which creates a feeling of bustle and disorder.
The rooms are small and clean. The heated towel rail did not work for us, the master was called, he said that it would not be possible to fix it, it had been broken FOR a LONG TIME! It's a little surprising. It turns out there is nowhere to dry swimming accessories when you come from the pool. The last one is really big, good!
The food is delicious and varied.
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August 12, 2023
A gorgeous bed. Well, it's just magic. Cozy, comfortable, firm mattress.
A cool bedside lamp with a touch response and soft light.
Nice, involved guys at the reception
I was disappointed with a breakfast with purchased waffles, ready-made jam inside buns, Greenfield tea from a bag and without lemon. A boring assortment of unsweetened dishes, but there is champagne (alcohol is irrelevant to me).
I can't estimate the location, they came and went by car.
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3
September 1, 2023
A good hotel, but 5 stars?! Doubtful ..
what is worth noting is a very cozy bed and good pillows (you can sleep well)You can 't hear the neighbors , the room is clean , the spa area is also clean , but the service is about cleaning.. why do I have to say when to remove it?or change the towel .. water, tea, coffee and coffee capsules can be delivered without additional request .. maybe it 's all small things and you tell me that I'm being picky ..but when 5 stars everything happens at the highest level and you don't need to call for this) the repair is a bit under the killed places , but they try to maintain .
I recommend the hotel to travelers no matter what!good location you can quickly get by car to any area of the city
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September 7, 2024
Nice hotel! Cons: the linen smells damp, the hair dryer is terrible, not very new. Pros: very excellent staff, good pillows. Clear.
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June 6, 2024
A wonderful hotel! The room is spacious! The linen is the freshest! The robes are fluffy, not washed! An undoubted plus is the large swimming pool, which can be used until late in the evening for an unlimited number! We arrived when it was plus 29 in Minsk, the pool is just bliss! Breakfast - hats off! Huge selection! And we ate watermelon, and red fish!
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3
September 10, 2024
A wonderful hotel, which seems to have everything you need: a 24-hour currency exchange, a restaurant, a spa, a swimming pool, a bar, parking. For the guests of the club rooms there is a separate lounge area with food and drinks, a beautiful view of the city.
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November 12, 2023
I really liked the hotel. The room was taken standard, but even the standard is royal. A gorgeous bed, it will be difficult for you to get out of it. The room is spacious, there is a couch on which you can lie down. We did not take breakfast, as the price difference is significant, but there is a shopping center with a large grocery store nearby, we took buns and coffee there, had breakfast in the room. The spa complex perfectly charges in the morning and relaxes in the evening. When we are in Minsk, we will definitely return to this hotel. Add.plus - it's possible with animals, our tongue was happy!
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May 14, 2023
A good hotel. A comfortable large bed and clean white linen. They can also bring an extra bed, which is also comfortable. Bathrobes, good cosmetics in the bathroom, lots of towels. Water was brought at the request. There is an ironing board with an iron in the room. Teapot. Mini-bar. You can go to the hotel with a dog, for an additional fee. Good breakfasts, but the price is too high for them. I didn't like the breakfast in the lobby bar - a cold old bun that couldn't be cut with a knife and a poached egg that was almost hard boiled. On other days, we went to great cafes in the city! We stayed for the May holidays, there were a lot of people. The pool was also crowded. And the price of spa massage services is greatly inflated.
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3
August 31, 2023
A magnificent hotel! The room is clean, beautiful, bright, the furniture is intact, the bed is snow-white! The bathroom is lovely, all the drains work well. The staff is very polite. The pool is clean. The breakfasts are incredibly delicious and varied! The morning starts with a glass of sparkling wine!
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October 18, 2023
I liked the hotel as a whole 👍 good accessibility to attractions, excellent spa center in hotels 👏 very friendly staff, stayed there 4 nights, a small nuance is a slightly stiff mattress - 4 points for this! But in general I recommend 🤝
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March 9, 2024
The rooms have seen a lot of guests, it can be seen that cosmetic repairs are required.
Helpful staff, a good aqua zone, delicious varied breakfasts
There is a private parking on site, relatively close to the metro
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July 22, 2023
The hotel is worth its stars and prices. We took it in the rush, not in advance. And it turned out to be very comfortable for the price with very good service (compared with other hotels at that time). As I understand it, such a bonus is due to the location - this is not a central area. But you can walk to an active life in 20 minutes, to the center (right in the heart of the city) - 30 minutes. It's on foot, or you can take a bus or taxi - 5 minutes and you're where you need to be. The spa and pool are small - a swimming pool, Jacuzzi and sauna. But it's enough to relax and buy up. There is a good gym, it was always empty. The interior design is very pleasant, coffee tea - everything is there. I highly recommend this place. We didn't try breakfast, but we went to a restaurant for dinner - the prices are average, as in any other place. So it is very convenient that you can have a delicious meal right at the hotel
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3
November 14, 2023
A great hotel, with a fairly new number of rooms, a pleasant modern design and a good location - 7-10 minutes by taxi to the center. There is a good spa center with a swimming pool. The price-quality ratio is simply excellent!
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1
July 14, 2024
A wonderful hotel, very conveniently located, just 15 minutes on foot and you are in the very center of Minsk! Good breakfasts and helpful staff!
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1
March 19, 2024
Good service, courteous staff, clean and comfortable rooms, there are no complaints about the hotel.
Among the shortcomings: on weekends and holidays there are a lot of people in the spa center, because it is available not only for hotel guests.
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October 7, 2024
At the time of October 2024, everything was at the highest level) The staff, the restaurant, the quality – all 10/10. We will definitely come back!
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August 28, 2024
Great place, great food and SPA. The rooms are very comfortable. We will be happy to come back again!
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July 9, 2023
We were at the wedding of friends in this place. The interior is very nice, neat, clean. The restaurant is at the highest level: the service is excellent, the food is just great, everything is sooo delicious and of high quality. The waiters are all friendly, attentive and helpful. I highly recommend this place for holding various kinds of celebrations.
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1
April 6, 2023
We were at the SPA on 04/03/2023, in general we liked everything - clean, spacious. A nice friendly receptionist (a girl), told me everything, showed me. Everything is quite good in terms of service, but I would like to see new hair dryers in the locker room area, laundry baskets (so as not to carry wet bathrobes with towels at the reception when leaving) and it would be great to offer not only herbal tea, but also, for example, ordinary black and sugar sticks with disposable sticks, because not everyone drinks only herbal tea.
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2
1
August 22, 2023
We checked into this hotel on 08/17/2023. It was a long-awaited vacation and the selection of the hotel was approached very carefully. At first I liked everything very much, good rooms, good renovation, spa area, close to the center. The first bell rang in the evening when we went to the spa area: we were greeted at 8 pm with the phrase "there are no free towels and bathrobes"... Well, we are not proud, we went to the reception and were given everything (the question arises, then why are there none in the spa area?))))). The second bell was when we found out that per person in a 5-star hotel 2 (!!!) towels, a 5-star hotel, Karl, living here in the season costs a normal penny. Not to say that I'm picky, but at a temperature of + 30-35 you wash quite often. The third bell stunned us when, 4 days later, we realized that we had never been cleaned, although we appeared in the room closer to night. We decided to figure it out (in the memo they give you information that cleaning is done daily), because it's hard without cleaning and replenishing water supplies in the mini bar in the heat of + 30. They promised us that everything would be cleaned up tomorrow, we discussed the time, I warned that we would not be there until the evening and we dispersed. Here I am writing this review for the 5th day of my stay. Bottom line: we have not been cleaned))) the food from the room service goes out for 3 days in the room and apart from the negative, it does not work to write anything about the hotel. Unfortunately, in the Renaissance, you don't care about the service and reputation of the hotel, you pay money and get a dubious vacation. By the way, while I am writing this review to you, in the hope that the management will pay attention to it, people from other rooms are running around on my floor and do not understand why there are not enough towels for all and the room is not cleaned ... have a good vacation🥲
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1
1
January 9, 2023
Hotel for 5+
1. The room is large and cozy, we were unlucky with a view from the window, there was a nearby shopping center, but we did not come to look out the window.
2. The staff is very friendly and caring
3. The service is wonderful, the cleaning is excellent, the spa is wonderful.
4. Food. We had breakfast included, we didn't regret taking them. A chic standard breakfast (there were pancakes), a lot of everything and delicious.
5. Location. We were in a car, good parking. If you are on foot, then the Metro is 5-10 minutes away. Nemiga Prospekt is (like) 10-15 minutes away. Tusovok Street (Ala Petersburg Rubinstein) is a 30-minute walk away. In short, everything is nearby and you can walk quietly)
6. Spa area.
Swimming pool, Jacuzzi and two saunas (70 and 90). Towels and bathrobes are provided.
Pool 27*, Jacuzzi 36*
There is a cooler and herbal tea.
For a fee, a massage is done by a real Asian woman, which is very important.
Therefore, we were satisfied, I recommend it to everyone.
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1
November 13, 2023
Great hotel with sparkling wine and draniki for breakfast)) The breakfasts are really varied. Clean rooms with fresh renovation. A decent SPA center (I didn't go for a massage, but I heard positive reviews). For those who wish, there is an opportunity to visit the Casino (located right in the hotel on the 1st and -1 floors). In general, I recommend
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May 20, 2024
They were from 05.01.2024 to 07.01.2024.
You won't get proper service for your money.
A room, well, that has seen a lot of guests and has traces of their residence.
Breakfast is disgusting for a premium hotel. The choice is not very big, there is no delight from the taste either.
On January 05, we went to the spa quite late, we were not given normal large towels, but we got them the size of a handkerchief.
Cleaning the floor is not necessary for anyone. Someone ordered food from the restaurant, then put the tray on the floor in the hallway. The tray was on the floor for almost a day.
I forgot my makeup bag and toilet water in the room. I wrote to the post office - they did not respond.
I called, then it turned out that the cosmetic bag was found, but the rest of the items were not.
The cosmetic bag was sent to me at my expense, for which, of course, thanks, but I expected that all the contents would be sent. Toilet water was never found.
It's a pity that you can't put a zero star or a minus.
I will not go to this hotel a second time.
And I liked Minsk itself, I will come to Belarus again.
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July 25, 2024
Excellent hotel, rooms are clean and spacious, beautiful interior, good breakfasts, cozy SPA. It's better to get to the center by taxi, it's a bit far on foot.
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November 29, 2024
A magnificent hotel!
As comfortable as possible!
Wonderful champagne breakfasts!
Great!
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September 14, 2023
Good day to all! I liked the hotel, the polite staff, the room is clean and cozy, a comfortable bed with a soft mattress. If something is not reported, for example, a bathrobe, then everything will be brought and changed upon request. The breakfasts are good, there are plenty to choose from and have a delicious breakfast. But the truth is, on the second day, everything was the same for breakfast. There is private parking, a gym and a very nice SPA area. The price is the quality of the hotel as a whole by 5.
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1
1
November 26, 2024
The renovation is very tired, the rooms are very poorly cleaned. The food in the hotel lobby is so-so. There is a casino right in the hotel, in this regard, a strange contingent hangs out in the lobby and at the entrance, well, of course, ladies of easy virtue are a plus in the same lobby. It 's disgusting , govospoda
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