The OMA store has a product return cabinet. How did this department impress me?
The department is located in a passageway, the entrance doors are automatic, so people passing by open the doors to the department.
You stand in line, and every few minutes, automatic glass doors open.
It's a strange feeling.
And so the store is large in size and with a large number of assortment.
Thanks for OM's work.
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A large selection, good prices, you can often take something at a really significant discount. I recommend legal entities as a wholesale supplier. There are high prices for small things (for example, covering cardboard)
An excellent hardware store with an excellent choice for a house, apartment from a baseboard to decorative elements and common items. I was choosing paint for the balcony. Consultants do not just stand there, but always come first, offer help in choosing. The store periodically holds promotions and discounts.
A very good shopping facility. A wide range of products. Competent consultants. Low prices compared to similar stores. There is almost everything. Recommend.
A low-level service. When ordering through your personal account and answering that the product is packaged and waiting for delivery, as a result, you still had to search and wait for this configuration. Then what is the difference between pickup and running around the store itself??? Wasted time and nerves... I do not recommend this network.
In general, a good store with a large assortment. A good loyalty program. There are a lot of products for promotions and very often the offers are interesting. I don't know how for a prof. It is difficult to use, but for household use, the products of its own brand are very decent in quality.
A great store. There are a lot of shares. Today, for example, I bought wallpapers for promotions and accessories for the New Year. There is only one disadvantage: it is very inconvenient to get from the Expobel stop from Borovlian on foot.
Great store .Large area ,the product is conveniently located. If you follow the prices of construction materials , you can buy profitably .Convenient parking .
The network in Oma is basically good, but the prices are too high. There is Parking, the location is convenient, near the market. There is a large selection of products.
If you pick up an order from the Internet. It's a long time to wait for the staff somewhere else. The other Employee does not know anything, there is no one to find out what's what
And so the store is spacious, comfortable, with a choice.
We constantly visit this store. There are always some promotions and discounts on goods. There is a very large parking lot, there are always enough places.
The standard store is good because the location and layout of the goods are the same in several stores. If the product is not on the stock, then it is expensive
I left an order for pickup today at 12 and was supposed to pick it up today, but due to the fact that the store is in no hurry, I did not receive the order today. I would understand if the order was for delivery. This is a retail store. Why can't I make a regular reservation for the product?
The norm. We are pleased with the Halva installment plan and spacious Parking. The employees are trying their best. It would be possible to have a wider range of washing powders and liquid SMS. 4* due to the assortment, there are not enough positions.
The store may be normal, BUT ordering online is something. We ordered a tile a week ago. We chose from the availability specifically so as not to wait. We clarified the availability, there was even more than we needed! Super! If anything, you can buy it. Delivery from the warehouse in exactly one week. As a result, on the day of delivery, my aunt calls and says puk puk mek mek there is no product in stock, it will be in 3 weeks!! They say you'll be waiting? I say yes, because I didn't really want to choose something again. This was our fifth tile.
As a result, a day later, a message arrives on the phone saying that your order is ready, waiting for delivery. And the price has changed in a big way. I'm calling, they say, well, tomorrow from 6 to 23 you will have a delivery. Without warning, without specifying the day and time. Just before the fact. I say, what was it yesterday? Why did they call me and tell me that there was no product in stock? — I don't know. You have delivery tomorrow, if you need anything else, call and find out.
I go to the site, look at the availability on the tile - the remainder is less than we need. As a result, we are afraid that the goods will come from different batches. I'm calling again and asking if it could be that the goods from different batches will come? - our staff will try to choose from one. I have no words anymore, only emotions.
As a result, on day x, the deliveryman calls at 2 p.m., says I will be with you within an hour, although they themselves approved the delivery at 6 p.m.
It feels like all departments in this store work independently, they do not communicate with each other in any way, they do not transmit information. Each person says everything in their own way. I'm just falling off such a service
Good store and good location. Parking and exits are convenient. But the most valuable thing in this store is its consultants: they are always ready to help! And they help!
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Pavel Sindrevich
Level 30 Local Expert
September 13, 2024
The store is huge, the selection of goods is enormous, and there is a cumulative discount system for store card holders. You can order online and pick up almost without waiting in the order department. The staff is competent and ready to help.
An ordinary hardware store. A lot of assortment, in order to find something specific and small, you need to look for a consultant who, as usual, runs around somewhere or lays out the goods.
Once on a weekday at 11 am, only one cash register worked, it is clear that some kind of technical overlay.
The receptionist girl tried to solve the problem, a smart girl, even helped at the self-service checkout who had the cards.
I couldn't find the goods anywhere, I came to Om, immediately turned to a consultant and ....I got an answer to all my questions, not only that, she helped me select the goods, brought the cart, thanked her, we exchanged wishes for a "good day", but after paying at the checkout, I asked the guard to just hold the bars, they were 3 m so that I could wrap them with tape.Answer: "This is not my responsibility." Here are my impressions for you🤔
Great store, great selection. I would like to refine the concept a little more, and there would be an IKEA analogue. Almost always something, but I buy it. Especially if we go in with my wife. :))
A good store with friendly staff, but as in all stores of the chain, there is a wild shortage of employees.Raise the po and get the employees finally already!
Who, if not OMA, provides such a service???
What can I say, success and development of the loyalty system, people need attention and gifts, the marketing department needs modernization. The internal logistics is not quite correctly arranged , it is not very convenient to find the product , there is little information on the service in the sales departments ..
Good luck, we are with you!!!
A huge online store. There's probably everything you need.
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Артём Третьяков
Level 7 Local Expert
March 22, 2024
A large store, the assortment is also large. One of the advantages is the availability of self-service cash desks. There are always free parking spaces. There is a cafe with delicious coffee at the entrance. The prices in the store are plus or minus like most construction hypermarkets. Good luck and prosperity to you.
Convenient location of the store with a large Parking lot. The assortment is the best of this chain of stores, there are many consultants in special vests. Without buying from the store, you are unlikely to leave.
Great store! Everything you need for a cozy home in one building. And it's convenient!
By the way, I had to return three packages of furniture bolts four days after purchase, as I bought the wrong thing, and there were no problems with it...5 minutes and the refund is issued, and the money is returned to the card immediately!
Excellent marketing, you can choose everything. The plumbing department has a special staff. He will advise everything, offer the desired product with attention. thank you very much. We recommend visiting
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Александр К.
Level 10 Local Expert
July 25, 2024
I would like to express my deep gratitude to the specialist from the laminate department, Arthur M. Zheleznyakov. A really good specialist, he suggested absolutely everything. There are more people like you in the team!)