Oma
480 reviews
April 7
A good construction hypermarket that sells almost everything from mini tractors to DIY products.
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March 1
A toy store for boys over 30 years old! It's a great store. I don't know what's not here. You can build a house from one store.
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July 29, 2024
Do you want to go back to the noughties and experience that time, namely the conception of e-commerce in the Republic of Belarus? Order in the online store of OMA and plunge into the past with your head. I have not experienced such unprofessionalism, carelessness and disregard for the client for a very long time.
I just made an order and paid for the purchase online on 07/14/2024 and so far on 07/21/2024 I have not received my order at the pick-up point.
It is clear that the company has big problems between employees, problems with communicating with customers, problems with logistics and with suppliers, moreover, after unsuccessful attempts to find out at least something about the fate of the order, OMA took a “vow of silence” and went completely underground. It's low. They take you for an idiot and try to shift all internal problems to a bona fide buyer.
The supplier of the product has been changing from LLC Triovist to LLC Nereida and back all this time. Take note, importers.
Will I buy anything else here - the answer is unequivocal, NEVER!
07/23/2024 a call to the OMA, we re-sent the request to the supplier of the product and they did not respond to us. Wait for the call.
UPD 07/23/2024 I canceled the order, the money was returned to the card on the same day.
07/26/2024 I come across an advertisement for a Kitfort KT-4052 deep fryer for 137.28 rubles. in OMA with an indication of availability on Borovaya, I ORDER!
07/27/2024 The order is completed. You can exhale.
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5
December 27, 2024
In some departments, sellers are perfect, but you can't find them in purely construction, and it's not cheap either.
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1
1
June 7, 2024
A great store. The advantages are always good service, friendly staff, a wide range of products. Of the cons, I would like more bonuses on the card....)))
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3
October 3, 2024
A large store with a lot of construction goods and more. Convenient location, there are parking lots nearby. The staff is polite and can tell you everything you need.
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1
December 8, 2024
A big good store. There is everything for construction and houses, the prices are pleasant. Excellent staff, everything is fast, high-quality, neat. I recommend it to everyone.
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November 1, 2024
I visited one of the 5 Oma stores in Minsk, this is behind the Expobel in Borovaya and was not satisfied with this store. Not all the goods were provided on the shelves, the price tags under the posted product did not match the product. Salesmen and department consultants were not in the departments on site. It was only thanks to the pickers of the online store who were in the hall that it was possible to find out the necessary information. I put 3 points out of 10 and do not recommend this store for shopping.
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1
February 11
It seems like a good store came I wanted to buy a polypropylene coupling 20*1/2 is not available. And how can this be explained for such a large store (
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October 29, 2024
We chose a tile for ourselves at the end of September 2024. The first impression is that no one needs anything in the OHM tile department, there are no specialists, and those who "catch" say that their working day is over, then contact the manager. Actually, that's what we did. At first glance, the manager really took over for us, even started looking at something by availability and sketching squares of the tiles we need on the calculator. It was Friday, we were informed that according to the information from the site, the tile we need is there, but its availability can definitely be clarified only on Monday. The manager promised to keep us informed and assured us that the tile was "count with us." No one called us back on Monday, we dialed him ourselves. In the answer yes, yes, we are waiting for the evening, there is no information. Nobody called us back in the evening either. As a result, Tuesday, Wednesday... They typed again on their own in the answer "everything is super, all documents are ready, come and pay". We were going to go, the manager calls back and says "don't go, our tile is all broken, all unsorted ", that we have to wait three weeks for it from the factory, that he is waiting for some clarifying calls there and will call us back further on the conversation that it is not being produced at all. The question is, what should we expect??? We were misled by this very manager. Repairs are being done by a team, people need the material, not promises and waiting for who knows how long. We have such a mass market, but it turned out that even such a question was not mastered on some 27 squares of tiles. So the manager also counted the squares incorrectly for us. It's good that we turned to another company.
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1
1
December 5, 2023
I really like the choice of products-the assortment and the staff.I applied in November, I was lucky with the seller in the plumbing department.I like that you can order goods at the pick-up point and pay with an installment card.This year, well, a very large New Year's assortment - I was very pleased.I placed an order by phone at the pick-up point and was also satisfied with the service.I like both the range and the service.I also plan to make purchases in the future.Thank you "OMA"!
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3
January 26
The best hardware store in Minsk. Customer service is at a high level.
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May 19
The store is big, it's interesting to walk around and see. But the prices are not the most pleasant.
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February 4
A large selection, but an expensive store. Many building materials are fashionable to buy cheaper
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June 28, 2024
Firstly, I like it because on the way out of the city, for all nonresidents from the Vitebsk direction, this is a plus. You can buy everything in one place, a huge selection of products, as well as various promotions and discounts.And the important thing is that you can pay with a Halva card, sometimes there is not always the whole amount..And installments are sometimes up to 10 months
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3
May 3
A good construction store , I would like more discounts and promotions)
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July 6, 2024
A huge store with a good assortment and pleasant prices, in some positions the best prices in Belarus, Parking where there is always a place. In a word, I recommend it!
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3
August 10, 2024
A very cool store! I walk all the time, I can't get enough of everything. All the household goods with such a cool design.There are often very good discounts, you can track
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3
December 10, 2024
Large Parking lot, large assortment of goods, courteous staff.
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1
December 24, 2024
Great store, great selection of products. Polite consultants
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March 31
It's a great store. Good service. Lots of profitable purchases.
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August 7, 2024
A good store.
A wide range of products.
The staff is attentive, although you will not always catch them, but if you find them, they will help and advise.
My favorite store.
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April 20
Excellent selection of products. The consultants are attentive and courteous
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July 27, 2024
A large hardware store. There are problems with consultants who are always getting lost somewhere. There was a moment when I waited at the counter for 15 minutes to ask. The passing employees of the store just threw up their hands and said that the man had left and would be back soon.
If you remove this negative point, then in general the store is not bad. We have our own tool rental and a customer loyalty program.
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May 20, 2024
A store with a good selection of goods. Something is more expensive in price, something can be found cheaper.
I would like to express special gratitude to the consultant on floor coverings (unfortunately I did not remember the name), explained everything in detail and showed, helped to choose what you need.
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4
January 10
Five minutes to find a seller who is "walking around in blue somewhere" and waiting for the only seller to deal with the previous buyer. After that, I couldn't find a product that was in stock for 15 minutes. Along the way, it turned out that sellers don't even know the product range of their department at a basic level. I had to leave with nothing and buy what I was looking for next to the market. Moreover, it is almost twice as cheap.
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July 29, 2024
Everything for construction and repair in one place. Ample parking. There are often promotions for various products. Reasonable prices for any wallet.
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April 11, 2024
A great store with a large assortment. Promotions are often held, so I advise you to visit this store more often. And you will be pleasantly surprised by the low price. The staff is polite and helpful. The main thing is not to be shy and turn to him. There are self-service cash desks in the cash area. Keep this in mind when you stand in line at a regular checkout. Coffee machines and mini cafes. Rental of tools for repair and construction. Huge parking lot. Convenient work schedule
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3
June 21, 2024
The staff treats their work strangely. The plumbing fittings department was fenced off with a counter behind which there is one girl. And if she consults someone, then stand and wait for your turn. And it doesn't matter how long the consultation takes. When I was asked to distract myself and give me a tee for a polypropylene pipe, I was put on hold in a cultural form
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1
December 9, 2024
A good hardware store, but information about the availability of goods is irrelevant, you can't get information on the phone either ( robot on the wire)
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July 2, 2024
The issues that arise are not solved in any way. The call center will promise you that the manager will contact you very urgently and 3 days pass and no one will call back. That's the attitude towards the client. At the delivery of goods, too, everyone wants to be chaotic, it is not clear who is the senior, who to contact. VSP storekeepers pass by and do not notice the customers who have come to pick up their goods. They have a feeling of "Well, they are very busy, there is so much work that you can wait," although it is not clear how long to wait. If you want to buy something quickly, only inside the store.
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1
September 27, 2024
Terrible service. I came to the store on Friday morning to buy linoleum. The choice is so-so, but one option still came up. I went to pay for it. There are only 2 ticket offices, the queue is huge. Defended and paid for. I came back to cut off the right amount, and he turns out to be in reserve! I had to spend precious time on a refund. I left an entry in the book of remarks, which, by the way, they didn't really want to give, they persuaded me to understand and forgive)))
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4
1
October 14, 2024
We bought a bath in this store after 4-5 months, a crack appeared in 7 centimeters from nowhere, we applied for a warranty card, the manufacturer said that this was mechanical damage (roughly speaking, not their problem, figure it out for yourself) and that this was not a warranty case based on this question: " And then what is the warranty case? What should have happened to the bathroom for this to turn out to be a warranty case?". My husband and I came from another city to choose a high-quality product in the capital, but it seems we made a mistake with the choice of a store, I am disappointed..
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May 27
A wonderful place, a huge selection.
The disadvantages are that there are few sellers
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January 7, 2024
A fairly extensive selection of products. I often stop by before going home. Adequate prices, fresh food, lack of queues and pleasant staff make shopping even more enjoyable.
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1
1
May 17
A good selection of goods, you can find a lot to repair.
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1
July 31, 2023
The store is not bad, the assortment is wonderful, the choice is large, the only huge "BUT" - at the weekend we bought wallpaper, dragged it to the checkout, paid, and in order to tie them neatly for the convenience of further carrying, we were pointed to a self-service table, for example, I have no idea how to tie them correctly so that they do not fall apart We stood for half an hour waiting for at least someone to catch so that they could help, a woman ran by, asked for help and threw: "wait", and that was it....I understand that there is trouble with personnel, and it is not always possible to find a consultant in departments, but, you know, this indicates a disregard for the client, when the main thing is that you have paid, and then - at least the grass does not grow... A very unpleasant residue remained.
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1
May 15, 2023
A great store with a large assortment. Promotions are often held, so I advise you to visit this store more often. And you will be pleasantly surprised by the low price. The staff is polite and helpful. The main thing is not to be shy and turn to him. There are self-service cash desks in the cash area. Keep this in mind if you are queuing at a regular checkout. Coffee machines and mini cafes. Rental of tools for repair and construction. Huge parking lot. Convenient work schedule
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3
2
February 6, 2024
The assortment is gorgeous. But at the same time, there is still something to work on. So, there is no equipment provided to hang carpets 4 meters long, the seller said... And I wanted a 2×4 carpet... I also did not find on sale a latex curved toilet brush, which is available in the "Mainland" in Uruchye. However, I did not buy it there either - it turned out to be without a stand. As a result, as usual, Valdberis turned out to be out of competition! 17 rubles - and the order is coming to me. It turned out to be interesting with a 106 by 60 cm mirror, along the contours of which there is a backlight. I've been looking at it for a long time. But if in the Mainland it is 316 rubles, then in Omsk it turned out to be 407 rubles... Guess where I bought it...
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3
February 11, 2024
A great store. The girls at the checkout are attentive, helped with the card, discount. The cornice department is generally a Mega-nice girl. She showed, told, and helped. My purchase was minimal, but 10 employees, each at their own stage, helped, advised, etc. Thanks to everyone.👍👍👍
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1
April 21, 2024
It has everything you need for construction, renovation and decoration. Thanks to the large signage, you can quickly find the right department. The staff in the departments, of course, can be more friendly))
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1
April 12
The electric instrument is on the red price and the prices are old, some consultants don't even know about it.
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1
1
July 23, 2023
A great store. Large, clean, with convenient Parking, separate warm words to the staff, sympathetic and friendly. And I use the services of an online store. Huge assortment, lots of discounts!
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3
January 22
Large assortment and Parking, you can find everything you need
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September 26, 2024
I dropped by for some small change (I even bought something that I didn't expect to find).
In my opinion, this is the best OM.
A huge number of goods, trained staff, and no queues at the ticket offices.
I'll have to stop by for a better introduction.
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April 1, 2024
Thanks to the acquaintance with this supermarket, the opinion about the chain has changed for the better. Assortment, promotions, adequate staff. For the future, the Garden department needs spring preparations and fertilizers in the spring)))
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December 2, 2023
A great store. There are a lot of shares. Today, for example, I bought wallpapers for promotions and accessories for the New Year. There is only one disadvantage: it is very inconvenient to get from the Expobel stop from Borovlian on foot.
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1
May 3
There is a huge selection from dishes to furniture, there is everything you need for repairs
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September 2, 2023
The best home improvement store! We were here for the first time, we liked the excellent service and very professional consultants. We bought doors and laminate flooring and at the same time got to the action with free delivery. The purchase was as friendly as possible. The cashiers and the guys in the hall are very helpful. We recommend it
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September 11, 2024
A large store, a large selection of everything you need for construction and repair. There is not enough exhibition space for the furniture presented on the website. But this is not a minus, but a wish.
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2