In general, it's a good store, but I was struck by a "sweet" couple of sellers in the prof department. They approached them to ask a question, and instead of interrupting mutual stroking, they redirected them to another specialist who was packing goods for other customers at that moment. All the time I was in the store, we did not detach from each other…
According to the assortment, everything is fine, but according to the layout of the product, it is complete tin, it is very difficult to understand and find something.
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Владимир
Level 20 Local Expert
December 29, 2024
The store is large, there are a lot of goods, it is possible to increase the services (cutting, bottling ...), there are few cash registers
A construction hypermarket. There is a large selection of products, but there is not always what you need. There is an online store where the range is wider.
I received an SMS that the ordered product is ready for delivery, I came from far away, but they say there is no such thing. And it began, Peter on Ivan and Ivan on Peter. The issuance of orders is sent to the information center, the information center to the picking department, the latter are simply sent... And what is most annoying, no one offers to solve and fix the flaw somehow, they just nod at each other and spread their hands
We lost a paid order for 2 cubes of insulation. 4 people did not find anything in 40 minutes, although 2 days before they said that the order had been collected.
They bought for wholesale , collected the goods for half a day , then they were only allowed to come , they were issued quickly , only the girl at the check-out was alone, and the queue gathered.
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Vadim
Level 12 Local Expert
May 25, 2024
I wanted to buy a metal grid, went around 5 departments, was sent to the information center three times with the phrase "I can't help you with anything", there are 0 people at the information center. After 5 minutes, I found an employee who went to print a piece of paper for another 2 minutes, then sent it for payment. At the checkout, I show the discount card with the points side, it punches with a discount, again I have to keep track of what they are doing at random. After the payment, I searched for 5 more minutes for him in 5 departments to finally cut off this grid. Then I helped him cut off the mesh, then I got it without any packaging and twisting, as it was. Well, all the staff with dissatisfied faces and a boorish manner of communication. So that everything is "good" for you in om, and I do not go like that, only out of great necessity, and I will not continue. And as a result, the grid instead of a meter on one side 98, on the other 94, cut off so cut off
For me, the two biggest advantages are proximity to home and working hours. I like to come half an hour before closing time so as not to trip over people. I buy small things. If something serious is needed, then I find it cheaper in other stores
We ordered a very diverse assortment of goods for work. Everything was processed quickly, delivery / acceptance of goods is very polite. We have not lost anything and we are happy with everything
Please sort out the pick-up point. They work like snails. They can't find an order for five minutes. And as always, we have a large selection of goods.
On Saturday, there are huge queues at the store on commodity day! Very uncomfortable and uncomfortable...This is 2. Laid out an assortment of pipe plugs...two pieces each ...and no more...who has a fence made of a profiled pipe made of two pillars? For whom is such a quantity?
A good store, a convenient work schedule and a large assortment. It's just a pity that the delivery service lives its own life and does not take into account the interests of customers.
You will never find a colsuntant if you have found it (I do not know, I do not Understand). Why keep them at all, for the quantity?
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дмитрий конопляник
Level 7 Local Expert
July 13, 2024
OMA is the first and last DIY store. The first is because when something is urgently needed, you run to the WMD, everything is usually there. The latter is because when there is no urgency, you can buy cheaper anywhere))
The necessary goods can be found, but, as always in this network, it is difficult to get advice or clarify something. There is a shortage of sales consultants.
One star is not for the store, but for the am employee. In particular, the designer of the tile department, who worked on 9.04, for his biased and disregard for customers.
Very bad: in order to wait for an online product that was already in the store, I had to wait 15 minutes. It was easier to come, find it on the shelf and buy it
It seems that the assortment is not bad, but what I needed was, alas... no. It's a shame that such a large store does not have the necessary goods that meet my requirements (mortise lock with stuffing).