The hostess and staff are hospitable. The room is very tired: the bed creaks when you turn over; the lock to the toilet is broken and the door remains ajar for a couple of cm; fungus on the walls. The place is good, but repairs are urgently needed!
The most terrible room in 15 years of travel, everywhere the fungus is damp, the window is on the wall and the distance is no more than half a meter, they paid for the standard and gave the most lame economy.
I was in July 22, a room on the 1st floor . The smell of dampness. Breakfast is included, but not about anything. The waiter communicates through his lip. The maids are helpful. The sea is nearby.
terrible mattress,Savok hotel, they took 200 rubles for Wi-Fi, which they say flies, but in fact it does not load at all,they lived in 1 room near the reception, Abkhazia bottom
A terrible hotel, the only plus is the restaurant!
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Катерина
Level 4 Local Expert
November 7, 2021
We were there for the first time in 2020-we liked everything, we went to 2021 just a nightmare
The cleaner considers it necessary to make comments, the administrator did not change very much either, the deposit was not returned, they decided to stay less for the night and did not go to the meeting either. There are more worthy places in Gagra at the same price
Abkhazia itself should not be confused with the hotel. Yes, Abkhazia is peculiar, with a minimum of rules. Everything is friendly, sincere. And the country is not rich. If you go to Abkhazia, then here! But it's worth going. The sea, the weather and the nature are excellent. And all the disadvantages of Abkhazia are absent in this hotel. And it has its own flavor. It's a very decent place. Close to the sea. Delicious, high-quality cuisine, after eating, it's not scary for the stomach. I strongly advise against eating in canteens. The staff is excellent, they will tell you and advise you. In addition to the sea, you definitely need to travel through the mountains - ask at the hotel. There is a choice, please specify there are decent cars. The rooms have minor drawbacks like poor ventilation, but there are splits. And it depends on what to compare it with, with 5 stars or with other similar hotels. I've been to different countries, but there's nothing to find fault with. I consider this holiday to be a budget one. I will definitely come here again.
The hotel is just great!!!We had a rest more than once, hospitable staff, cozy atmosphere and cool rooms for every taste. Live music, and good cuisine) I liked it. It's close to the sea)
We had a rest this year from 25.09.to 05.10.19.The hotel was recommended by friends., We also rested in it last year.We, like them, really liked this hotel.There are no disadvantages..Special thanks to the administrator Elena, Anzor, Nikolai and all the service staff.We had a great pleasure during our stay at the hotel.*Honey * wait for us again!Lilia and Vladimir Karelia.