Mak.by
616 reviews
January 26
I go there for ice cream and orange juice.They are very tasty for me there, I love them.My son says that they have the most delicious fries and burgers than in other similar chains. But there are always sooooo many people, this of course increases the waiting time, but not so critical. Although after the new name it became more and more expensive and ice cream in a cone disappeared, you have to make do in a cup.
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February 7
Pleasant, friendly staff. Despite the abundance of young professionals who are expected to have difficulties in their work, there were experienced colleagues nearby who helped to quickly resolve the issue:)
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September 22, 2024
Unfortunately, this is the slowest Mak, and in particular Mak-Drive, of all in the city.
You can especially feel it in the morning, when you have already made an order, you hurry by yourself, but you get into this captivity of expectation, from which it is not possible to get out.
PS The same situation is in the evening and at lunch ...
PS I try not to come here once again.
PS
I am grateful for the feedback, but I do not consider it necessary to describe something in detail, since all the most important things are already above.
P. S. S.
there is no need to "go far", today (on Sun.) I arrived at 09:54 (I was in a hurry for tomorrow's menu) - I left with an order at 10:15 ...
There is no such thing anywhere... These are already your (internal) joints. I will not help you with my feedback or description of the situation.
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1
December 7, 2024
Today, my husband and child bought 2 cheeseburgers, large potatoes, a milkshake, and a cherry pie for takeaway. What a disappointment it was not to see a pie in the package. I understand that on the one hand it is our fault that we did not double-check the package, but why are customers obliged to double-check those who place an order, you are in anticipation of your order, receive the package and hurry, and do not set yourself up to climb and double-check what you put or forgot to put, although the money They were paid for everything. The sediment remained very unpleasant. Check the employees of the mac. Buy at the address of Shugaev 2. The impression remained very unpleasant.
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3
September 7, 2024
A normal mac. Clear
Nice view from the window.
They cook quickly.
There is always a consultant who will help you figure out the order tableau or the payment.
There is a dessert department.
See original · Русский
1
1
January 19
Do you want to spoil your mood? Then the place is just for you! The staff doesn't give a damn about you or your order. The order is dropped from the board long before the order is actually ready for delivery, which leads to people having to pile up before delivery and ask if their order is ready or not. That is, the only function of the scoreboard is not performed. I waited for 40 minutes, half of the employees are walking around and creating the appearance of robots, the other is running around and trying to do something, which makes them interfere with each other 🤡 I watched the order being placed and 5 people looked at it several times and none of them could report napkins, tubes, a spoon and sauce. Because pretending to work is not the same as actually working and checking the order! Then the ice cream mix ran out, but it wasn't controlled, and when they finally noticed that there was no ice cream, it took a long time for anyone to come to this vending machine. As a result, everything got hot, nothing from the appliances or the sauce was put on, and the mood was ruined. And it's not that they didn't apologize, thank you for not sending in the end. Because the staff doesn't care about the time, you or your food. You'd better go to the shava crossing and buy it, it will be more pleasant.
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3
October 12, 2024
Positive: I have been to many poppies in Minsk and I can confidently say that the most delicious French fries are here, the usual nuggets, an amateur pie, and the cola is delicious.
Cons: It's a very long wait, 20 minutes, maybe not so long for many, but for me it's a long time.
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1
November 15, 2024
The service is as always at the level, there are no questions here, always clean, always polite, he himself has become different, it used to be much tastier, everything happens on the drive for a sooo long time! (
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1
January 6
If it were possible to put minus 10, then I would put minus 1000. The most disgusting mac I know. I stood for 45 minutes for one burger. There are a million people in the kitchen, but there are zero people at the exit. Not a foot in here anymore. Either learn how to work, or mark half of the services (table service, kiosk ordering, etc.) so that people don't crowd into a meaningless queue, angry. It really gets to me that on a day off you go in with your child just to eat potatoes, but you have to wait for her for 45 minutes. 😡👿😠
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2
1
February 25
Everything is fine. There is enough space for visitors, convenient parking and convenient access to Mac Drive. Everything is very polite, fast and delicious.
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November 23, 2024
We went to this institution with a child. It is clear that Saturday is the turn. But, considering the order numbers on the scoreboard, we decided to stay. Half an hour later it turned out that the scoreboard was not relevant, the cashier calls the numbers. The hall is full of people, you can't hear anything, the queue is moving terribly slowly. The scoreboard shows that our order is ready, but it turned out that it is ahead (after waiting 20 minutes) There are 15 more people and nothing is ready. They took everything "to take away". At home, they have already seen that there are no cucumbers in the double cheeseburger: two flat tasteless cutlets, sauce and processed cheese. We used to be in the Poppy a long time ago and everything was much tastier, probably now we will not return here soon.
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1
November 23, 2024
The food is as delicious as it was at McDonald's, but the service is some kind of tin, I stood on the mac drive for an hour once! If you suddenly want to leave, you will not succeed, you will have to stand and wait no matter how much you are in a hurry to go somewhere. So if you see that there are parked buses nearby, do not go to mac drive, because they brought a group of children and the waiting time may increase to an hour!
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2
November 18, 2024
On the plus side, one of the best locations both for visiting by car and on its own two, on the downside, because of the good location, there is an incredibly large queue on Fridays and Saturdays, because either I visit early in the morning or late in the evening,delicious cleanly clear 😍
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December 7, 2024
The atmosphere inside the establishment is pleasant, a dessert and coffee stand with a separate cash register has been added. It immediately feels like this is not the original franchise. The taste of the food is close, but still falls short.
See original · Русский
July 13, 2024
I love this place, it's very beautiful and everything is at the highest level, yes, you have to wait until the food is cooked, but you can't eat it raw. Great respect for those who cook for us to eat. You've done a great job. It is important for the impatient to understand that food needs to be cooked, and it always takes time. They try very hard and it is always visible. Best wishes to everyone who is working on our orders. And you can only cook porridge from an axe in a fairy tale quickly. Thanks to the professionals!
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1
3
August 4, 2024
A cool mac when compared with others. It is convenient that right next to the subway, just cross the road.There is an electronic scoreboard, and the table service also works. The expectation depends on the occupancy of the restaurant and the number of orders, as everywhere else. But whether you get the order right or not depends on the shift. To taste, as well as at all points
See original · Русский
1
1
November 23, 2024
We stopped by on November 23, 2024, at 7 p.m.
Not only did the order have to wait for more than 30 minutes, the staff, under the pretext that the scoreboard was not working, had previously closed orders, resulting in complete confusion. Orders were closed anyway, but in the end they didn't put big potatoes and juice in the happy meal! It's a mess!
There was no time and opportunity to fly on the spot, as the counter was littered with orders, and a woman whose order was missed was swearing nearby
And there was a little kid waiting in the car
I ask you to understand the situation and the fact that we were not informed of the order.
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1
September 15, 2024
The service at night is just terrible!!! We stood in line for more than 40 minutes, each car was serviced for 7-10 minutes, so also in front of our noses, when there are 10 cars behind and no one can turn around and leave, they say they have a BREAK!
The service is at a low level, and you are also called a FAST FOOD RESTAURANT!
They knocked on the window to ask for a book of complaints, which was voiced into the microphone, no one opened it and gave nothing, they just ignored it!!!!
See original · Русский
2
1
January 3
If it were possible to put 0 stars, I would do it.
It takes 40 minutes to wait, and new orders are being collected faster than they are being issued. There is no ventilation, nowhere to sit down, nowhere to stand. The electronic scoreboard does not correspond to the state of affairs. The manager is not coping.
In the past, orders were not collected, and no one responded to the feedback in the application. I can't call it a service.
See original · Русский
December 12, 2024
We have been standing in mac drive for 30 minutes, only 3 cars have passed in front of us, there are only 15 more cars in the queue ahead. We have long changed our minds about standing in this circus, but we can't leave either, even if we make a separate exit. We're just wasting our time going nowhere.
We've been standing for an hour and a half, the circus. I just want to leave here already
After an hour and forty managed to leave, uiiii
See original · Русский
2
2
October 24, 2024
The place is just terrible! They are constantly missing something! They cook sooooo long and moreover the order is not complete! Today we ordered a cheeseburger and these bastards didn't put a cutlet there! Is it really so difficult to make a full order? We actually pay money for it! Inhuman! Is it possible to have a bun with cheese and cucumber? Just without words. In general, if you want to spend money in vain, come to this mac.Buy
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1
December 26, 2024
We visited this Mac over the weekend. For a crowd of 50 or more people, there is 1 cashier and 1 person at the checkout. The scoreboard wasn't working. They asked the administrator to put another cashier, they said that there were no more people. Those who ordered through the electronic sales register were also waiting in a huge queue to pay. 1 cashier couldn't cope. We waited for our order for more than 30 minutes, as a result, coke was spilled on our order and we had to wait for more. I didn 't have the best impressions .
See original · Русский
1
2
October 8, 2024
Excellent location. A good solution with a hall on the second floor.
Having breakfast on the way to the airport is the best place you can think of (as for fast food)
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1
December 27, 2024
Everything is fine , like ants in the kitchen , but it 's not much use , fuss without efficiency ! It takes a long time to wait for orders , I understand that there are quite a lot of them , but there are not 2 people in the kitchen , maybe it 's worth having 4 professionals in the kitchen than 10 helicopters creating an apocalypse .
See original · Русский
September 12, 2024
What can I say about the poppy?.. This particular point is quite decent, there are enough places to land on two floors and on the street, but there are also a lot of people. Convenient mac drive and just parking in general. Convenient location. In general, everything is on the level, 5 stars)
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September 30, 2024
We stopped by with our family to have a snack. Everything is terrible. The order readiness number appeared on the display after 20 minutes of waiting. I wanted to take it away, but it is not ready and no one has done it. After waiting another 7 minutes at the checkout, they began to find out where the order was. It seems that they began to do it, then switched to another order. Until they reminded me, probably nothing happened. The food is cold, oaky and dry. Mac is not the same anymore.....
See original · Русский
January 2
The two-storey building, responsive staff, insufficient parking, and, unfortunately, the display board does not correspond to the actual issuance of orders. The question arises, then why do we need a TV scoreboard if the order numbers are shouted out as a result.
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December 21, 2024
It's a big deal, guys, who's going to order the delivery - get ready to wait a long time, and it's not about couriers! And it's at this point!
Yesterday I personally saw a queue of poor couriers who are already tired of waiting for orders for half an hour and no one has anything ready, the waiting time will naturally be huge, it's a pity if some of the couriers then customers will put a stake!
See original · Русский
October 26, 2024
We faced huge queues several times, stopped coming in because of an extreme case.
In one of these "parks", the readiness of the order was highlighted, the employees at the issue replied that they were not ready and would call when ready. Because of this "fuss", they forgot about the order and continued to make others.
I recommend using only home delivery, do not visit the institution.
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April 30, 2024
The main menu from the Mac.I don't use it very often. And here are cappuccino and pastries in the Poppy.I love cafes. The girls at the checkout are always very polite and smiling. It takes 3 minutes to get hold of a delicious cappuccino and apple strudel (for example)... or even faster! I definitely recommend it!
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4
January 13
Very unusual minimalist, Scandinavian design. A great place to have a snack and socialize in peace.
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November 28, 2024
For the third time in a row, orders are confused. They asked me three times today and still, in the end, they gave me the wrong answer. Either the staff was reduced or there were problems with management. While the family is leaving for competitors, we will try to look at the service in six months. The year 2024 is an update. The situation has improved, everything is super, delicious, fast, friendly
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July 27, 2024
Former McDonald's. The quality of service has not been affected. You can take a "beacon" and the order will be brought directly to the table. There is an opportunity to come by car (like a McDrive, I don't know what it's called now). There is a large guest parking for cars, tables both outdoors and indoors.
There are a lot of crows and pigeons on the street, apparently people feed them. So it's better to eat inside the "restaurant". Sometimes (it depends on the shift) the trash cans are overflowing and the birds begin to take the papers down the street.
See original · Русский
1
1
October 11, 2024
One of the most generous establishments in the city. It's hard to believe, but for two people, they didn't skimp on giving out as many as 3 napkins! The food is normal. The feature of the famous mac burger is the ability to pour the whole salad into a box the second you pick it up.
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August 1, 2024
Am I sad that fast food became like this when we came to this? The expectation of the order is straight horse, the prices are above average, and the food is average. I remember what a poppy was like when you were collected and given an order in a minute without leaving the cash register, now I'm waiting for an order from 2 and a half positions in an empty institution for 15-20 minutes and unfortunately this is not the first time such a situation. It is impossible to track your order, because on the scoreboard information about the order is displayed arbitrarily goes to the ready position, although in fact nothing has been done yet and just disappears, someone has already taken your order, or it is not ready yet or it is already ready and you just need to come up, you do not know when in a full restaurant near a crowd gathers at the pick-up point, and everyone should ask if their room is ready, this is not what you expect from fast food - it's disgusting and unpleasant.
The staff is very pleasant, that's what I just wanted to mention
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5
November 26, 2024
A wonderful place! Where you can have a delicious meal) they cook quickly and efficiently🥰 normal prices)
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1
1
January 14
Cool food court,there is a large Parking lot, they quickly give the order, the tables are clean and the floors are clean, generally 5 stars!
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November 10, 2024
The waiting time makes you want the best! I waited for my order for 30 minutes, despite the fact that they simply forgot about it. The workload was minimal. They cook relatively well, but the potatoes are too salty and the burgers are ruined!!! In general, you can have a quick snack.
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February 1
The best place to have a snack before a long trip.
Everything is delicious, especially the potato pies.
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October 23, 2024
Good poppy, service,food, cooking time are generally at a good level for a fast food restaurant!
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3
1
November 24, 2024
Good McDonald's pros kind staff, delicious fast food cons long queues and long waiting time for an order on weekends
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3
September 25, 2024
The staff is friendly. But if you are in a hurry, you need to specify the time of issue, because there are long waits. 2 floors, which is very convenient and you don't have to watch the queue))
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January 5
It is very strange that when ordering, you specify the nuances that the electronic scoreboard itself offers you, and then it turns out that they do not see it. 😁 Also, in this mac, the scoreboard with ready-made orders exists purely nominally, the order hung in the finished 15 minutes while it was assembled, and as can be understood from what is written above, it would not have been assembled accurately.
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November 12, 2024
There has never been such a terrible service. There is no desire to return to this institution anymore. The order was waited for a very long time. After the screen showed that it was ready, it turned out that it was not. I waited for another 15 minutes at the distribution. They didn't put the sauce, they mixed up the ice cream. And in general, it was dirty everywhere.
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September 15, 2024
On September 15, we stopped at McDonald's at 2:30 a.m. There was a queue of 4. The service was very slow.we waited for 15 minutes just to dictate the order. We stood in line for 40 minutes, 3 cars passed. There are 6 more cars behind us. And then the employee announces an hour break until 4 a.m. The complaint book was not given!
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November 26, 2024
cool, delicious, it takes a long time to wait often, but it's no big deal and so awesome meghan macshnaknex, mutually mutually obobdno mutually
chipi chipi chapa
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February 22
The order was prepared for 20 minutes. The potatoes were cold, and when they asked to change them while they were still at the checkout, the waiter Oksana was rude and did not change anything.They put the wrong pie, they wanted it with potatoes, but they put it with cherries. Disgusting staff.
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September 21, 2024
Terribly long service. We arrived in the afternoon and waited for almost an hour until the order was given, but as it turned out, they simply forgot about us. We arrived in the evening, the same situation, it takes an awfully long time to take orders, everything is moving slowly.
Please solve the problem.
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December 17, 2024
You often have to wait a long time for an order (20+ minutes), take this into account when choosing an institution for lunch. They removed all the kiosks for ordering from the second floor, reducing their total number in the institution - what was in the way? Unclear.
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January 2
We were in the evening on 02.01. We waited an hour for the order. The burger wasn't included in the order. They didn't put the envelopes for the burger. The checkout screen works by itself, orders are issued in a different order.
The work has not been adjusted. Is it really difficult to warn the customer about the time of order return!?
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