I recently underwent a full eye examination at the ophthalmology center of the VSMU clinic and was very satisfied. The team of doctors turned out to be incredibly responsive and polite. I would especially like to mention Dr. Tatyana Gennadievna Zuikova. My first examination with a fundus lens was very easy due to her professionalism and attentive approach. She also gave me excellent advice on the results of the examination and answered all my questions. I definitely recommend this clinic!
On 06.11.2024, I was at an appointment at the ophthalmology department of the VSMU clinic. Very pleasant atmosphere and friendly staff. I would like to express my special gratitude to Natalia Igorevna, the head of the Alekhno department, and Tatyana Gennadyevna Zuikova, the doctor, for their professionalism, responsible execution of all examinations and a clear and understandable conclusion. And, in general, all the specialists are young, very beautiful and competent.
It's a good place.
The location is inconvenient, the doctors are qualified. The examination and diagnosis were completely satisfactory. Politely, professionally and quickly, without queues. The prices are very liberal, lower than in another private clinic.
It is especially comfortable to wait on the 4th floor - soft sofas, tea, coffee.
I had an appointment at the ophthalmology center for a routine diagnosis.All doctors are attentive.The receptionist politely answers all questions to the patients.Thank you. I will recommend it to my friends. Sincerely, Valentina Nikolaevna. 24,01,2025
This is the first time I have written a negative review, I am simply shocked by the attitude of the specialists of the paid clinic towards the patients.After reading the laudatory responses, I decided to make an appointment with a phlebologist, my thorny path began on December 18, every day they told me to call tomorrow we have no schedule, on December 8, calling at 11:00, they told me that there were no more places, to say that I was shocked,not to say anything((,after my indignation and question Why is that???you fed me breakfast yourself, you miraculously found time for me on January 3 at 13.15, on the morning of January 3 they called me from the clinic and asked me to come at 12.15, I unconditionally came... and???after sitting for an extra 30 minutes, asking the receptionist why they didn't take me, but they took the people in front of me who were alone at the consultation before the New Year, then the patient who was in the morning, then some other patient, I got the answer-WELL, IT TURNED OUT THAT way, are you serious???You called me an hour earlier for what???Sit in the hallway??Did you want to get off early on a pre-holiday day?What about my time?I want to remind you that you take money for consulting, and if you do, then be kind and respectful to the people who pay you; my time is also money!If you are late, these are your problems, then first take the person by appointment, and in the remaining time those who were supposedly two weeks earlier.The work has not been adjusted, there is no respect for patients.Maybe the clinic has good specialists, but the organization of consultations is disgusting!A huge disadvantage to the manager, for such a disrespectful attitude towards people!
I would like to express my great gratitude to the ENT surgeon, Ploughshare Maria Alekseevna, for the professional and high-quality assistance provided. For a very long time I could not decide on surgery (bilateral lower turbinoplasty), but already at the first consultation I realized that I had come to an excellent specialist who knows his business! I advise anyone who is faced with a violation of the function of nasal breathing to contact the clinic and fix this problem. I also want to thank all the staff for the conscientious work done.
Volodkin V.V.
Drobashevsky S. A.
Lemekh M. A.
Morozova Julia
Drobashevskaya Valeria
Olina O. Y.
Komarova G. A.
I would also like to note the friendly and polite administrators who make appointments for patients. Excellent clinic, I recommend it!
I would like to express my gratitude to the staff of the registry for their polite attitude to each patient. I constantly undergo tests at the VSMU Clinic and always remain satisfied with affordable prices and a wide range of laboratory tests, as well as the professionalism of the procedural nurse and the speed of performing tests.
I took my mother to an appointment with a neurologist, we made an appointment by phone!the doctor is competent ! The prices are adequate, the staff is polite and attentive!we were satisfied, I recommend it!
I wanted to make an appointment with a neurologist and left a preliminary request. They called back and said that there were no coupons. I suggested writing it down for any month, for example March, and in response, call me back the day after tomorrow. Ha-ha... The reception desk is disgusting!!! I suggest that the responsible persons of VSMU correct the situation in the direction of improving communication with clients!!!
The dental registry is disgusting. First, they make an appointment with one doctor, after three days they postpone the time and change the doctor, thinking for you about the lack of principle of the one who will treat. Although even from the side of long-term treatment, this is complete trash. You get a consultation from one dentist, but you are treated by a completely different one.
For a paid clinic, everything is too bad. Starting from the recording (it's only Friday..), ending with the attitude of the staff and equipment. The laboratory is excellent, there is a large list of tests. Prices are the same as everywhere else.
I was at a reception with
laura Yatsuk S. V. regarding the foreign body in the nasopharynx, only a visual examination was done (you have nothing there) and as a result, I went home with my problem. The whole reception took at most 5 minutes. I did not contact this specialist again.
She underwent the FGDS procedure at the clinic, the gastroenterologist Tolstoy, etc. The procedure went well, as far as possible, the doctor and the nurse during the procedure morally supported and explained how and what to do, how to breathe, the main thing is to listen to the doctor, and follow his instructions, then the procedure will pass quickly. After the procedure, they told and explained everything, gave recommendations and recommended the necessary treatment, answered questions of interest. I recommend the clinic, the doctor is proficient in his field, I recommend it. The situation in the clinic is calm, the medical staff is polite. I recommend.
I took tests. I spent 10 minutes on all the procedures. A laboratory technician who takes blood, a high-level specialist. The result is on the same day. I recommend this place.
I would like to express my gratitude to Dr. Tolstoy, Etc., as well as to all the medical staff of the FGDS office. On 02/01/2024, I underwent a study of gastric FGDS. Against the background of the negative experience that I had while conducting a similar study in other medical institutions, it was very difficult for me psychologically to undergo this procedure, but for me it was vital. Thanks to the high professionalism of the doctor and the nurses of the VSMU clinic, the procedure was painless, absolutely calm for me. I couldn't even imagine that such a thing was possible. Thank you very much for your hard work and humane attitude towards patients!
See original · Русский
4
А
Александр
Level 5 Local Expert
January 31
First, I went to the ophthalmologist - there are no questions, everything is fine, the doctor is an excellent professional!
But then I came to take a commission for a driver's license. There are no questions about the staff, but there are questions about the management, about the organization.
There is a huge queue for ONE specialist, who writes a referral for further examination of all doctors.
As a result, each person spends about an hour just waiting in line for this specialist, and then the entire commission goes through in 10 minutes!
Then you will put in a second specialist of the same kind to relieve the queue and increase customer loyalty!
The husband often undergoes a medical examination at this clinic. It is convenient and fast compared to a polyclinic. The location of the clinic is not very good.
I was not there myself, but my husband and colleagues who were at the reception with the specialists were VERY satisfied.The attention of doctors.I recommend it if you need a consultation.
There are no complaints about doctors, they know their business, but it's impossible to get there.
This is the second time I've called to make an appointment, but they send me with the words "there is no doctor, call on such and such a date, maybe it will be"
Experts are trying to figure out the problem, and not just work off the paid time. The neurologist is a smart girl.
Convenient parking. There is an elevator, ramps. Barrier-free environment at 5, according to the five-point system. Clean toilets.
Prices are slightly above average.
I visited Pushnyakov's gynecologist for a fee, I didn't like the doctor's attitude, she was rude, she talked to me like you. I pay money, and besides the treatment, I want to see a good attitude towards myself.
Good afternoon!
After free treatment, she was forced to go to the clinic to a neurologist, Natalia Nikolaevna Neshchetova.
I was satisfied with the reception and appointment.
Thanks to the Doctor for his Professionalism!
I'm sorry, only that you waste your time and health in free clinics.
And Natalia Nikolaevna, like many other doctors, left such places.
There is something to think about.
Thanks for the reception! And for the Mercy that they did not refuse admission!.
Not bad, but not perfect. Recording is only on Fridays and you will have to hang on the phone, especially if you call in the morning. So if you need to see a doctor urgently, it will not always work. The family went to different doctors, did ultrasounds and passed tests. We were always satisfied with the reception. Close to home.
Is there really no way in the 21st century to make an online recording or something like that? Now you can make an appointment with a specialist exclusively by phone and only on Friday! But the trouble is that it is impossible to get through, even the dial tone is not going-the line is busy! Another paradox: being, for example, at the clinic on Thursday, it is also impossible to make an appointment with the administrator, you need to pull out all your nerves by unsuccessfully calling on Friday. I'm already silent about the time and day convenient for the patient, if only I could get there someday. And this is despite the fact that the reception will be repeated. And most workers, by the way, also have a working day! Then we are surprised that our people are evil. So don't artificially create a problem, do something with this record already.
The queue for passing the driver's commission is not less than in the city polyclinic. Bring everything ready, and also sit in queues for a while. Decoding the cardiogram is a very pleasant and polite doctor, the neurologist also has everything pretty quickly, even asked about complaints, the optometrist should wait until he finishes his cupids with the staff, Laura will call back all relatives and talk to a friend at the office, just be the first in line for at least 15 minutes, well, the therapist who puts the final signature, as if you have come to ask for money in debt and they are doing you a favor. Gentlemen, do not forget, we are the PATIENTS, we pay for services and replenish your off-budget. And it's in your best interest to have more visitors. Be more polite and kind to people.
Thanks a lot
That there is such a clinic
Which has been coming to our aid for many years now
Surgeon and optometrist sorry I don't remember the data
Ultrasound Specialist Cancer A.N.
Therapist Zueva
Phlebologists Nebylitsyn Yu.N.
Volodkin V.V.
Dermatologist Adaskevich V.P.
Thank you all very much for your services
At a high level
An excellent institution for receiving consultations from highly qualified doctors. A wide range of specialists, pleasant prices and convenient working hours. 5 stars out of 5.
It's a cool place, don't be afraid to let students do something for themselves from dentistry, students are responsible and good. The waiting time is short, the attitude is good, the quality is high
In 2020, I applied for cardiac arrhythmia, everything that needed to be done was done, they did not offer anything superfluous, promptly and politely. Voevodova Marina Aleksandrovna cardiologist low bow, already in 2023 there are no problems to this day, thank you very much!
See original · Русский
4
1
И
Имя Фамилия
Level 4 Local Expert
August 12, 2024
I checked my eyesight at this clinic. I liked everything very much. The doctors carefully conducted the examination, especially liked Zuikova Tatyana Gennadievna, liked the respectful and friendly attitude of the staff. A complete eye examination was performed
Excellent clinic , wonderful and friendly staff of all levels, highly qualified doctors, an extensive range of services provided in all areas of health and beauty!
The entire driver's medical commission was completed in less than an hour, of which 30 minutes were waiting for registration in the first office. In comparison with the clinic and super, you do not need to sign up 1.5 months in advance.
Great attitude. The staff is very attentive and polite. Low bow to all the staff and Dr. Nebylitsin! I operated on him 2 times and was satisfied with everything. Answers the questions. Always in touch, which is also not unimportant for patients. Thank you all. There are more such doctors and medicine will be on top.
I advise you, and I don't advise you. This is not a standard situation. They like it when they praise, and they don't like it when they offer to change something so that everyone is comfortable
A bad clinic. We've been there a few times, and now I can say for sure: never set foot there again.
The doctor could only fill out the paperwork in half an hour. He didn't really say anything, just poured some water. Prescribed pills, which are even on sale. I still don't know what I paid for. Disappointed😔
Disgusting clinic!!!
Divorced for money, empty chatter…
I passed a commission for work, one analysis was not enough.
I said that I would go and take it quickly at a paid laboratory, I would bring it the next day.
They convinced me to take it from them, and it will also be ready the next day. I arrived, they said that there was an error, I will be ready in 3 days!
Please figure out how your laboratory functions so that people don't pay twice for the same tests!
Don't set foot here anymore!!! I do not recommend it!
on the third day, my online application for an ultrasound appointment was processed, which, as stated, was considered within 20 minutes. why this service, since no one is doing it...