There is a good gym and even some kind of sauna. Breakfast is also a credit.
There is a ironing board and an iron in the rooms (no need to run around the floors with laundry).
The restaurant's menu, however, is meager. But they make tolerable coffee.
In general, I recommend it.
For a solid three, polite staff and convenient location, the rest is a tired hotel that would do well to refresh, by the way, the air conditioners did not work, so check this point.
Of the advantages, in the center and next to office buildings. Not far from the airport, about 25 minutes away. Of the cons: upon arrival, bottled water was open in the room, dirt on the floor. They are probably poorly cleaned and basic things are not being done. The air conditioner worked only for heating. The bathrobe was not brought on request. In general, I expected the best.
a good hotel in the center for business travelers. Nothing special. Just normal quality. No surprises. the main attractions are within walking distance (there are few of them in the city)
Everything is great, the service, the kitchen. There is a slight disadvantage-ventilation, I could smell it. But this is purely personal. You open the window and everything is fine.
I liked the hotel, although you don't expect anything else from Hilton. I have a rule: if you're going to a new place and you don't know which hotel to stay in, choose a K.L. chain hotel and you won't lose. I was on a business trip and if I have to go to Astana again, I will choose the Hilton
I don't know who writes very positive reviews about the hotel in general, but in fact.
The air conditioning system did not work, when communicating with the staff they said that they would fix it today, when after 3 days they began to get angry, from the stuffiness, since when opening the window there is still a false facade and the air does not pass, the hotel employee admitted that the problem has existed for a long time and it works, then not.The owner of the hotel is in no hurry to solve this problem.
The staff is friendly and tries to help the guests.
Breakfast for 4-.
I do not recommend this hotel.
Functionality and convenience - this is how you can formulate the advantages of this and other "daughters" of the Hilton chain. Spacious lobby, attentive staff, comfortable, modern-style rooms. A good selection of TV programs. Good breakfasts, but without the "zest". Dishes to order - lunch, dinner - wish the best. Excellent conference facilities and banquet service. It's not a bad bar. And the sauna is not for relaxation - it is an addition to the gym. It's a pity. The hotel is most suitable for business travelers, and sometimes they want to relax a little in the sauna...
Everything is fine, the only thing was in winter in December and it was wildly hot in the rooms, only opening the window at -18 helped))) by the way, beer and water are sold at the reception))
The name is ahead of the quality of service and accommodation in this hotel - yes, the rooms are fresh, but the breakfasts (assortment) are mediocre. The room didn't even have a bathrobe and an elementary "do not disturb" sign on the door. Everything is through the reception.
In general, a normal choice for inexperienced business travelers.
Great hotel. I stay there every time I come to Astana.
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3
1
Садовникова Марина
Level 8 Local Expert
June 11, 2023
The water turned off at night, the room smelled of tobacco or wet carpet, breakfast was normal, the gym was small and stuffy. Upon arrival, they demanded to sign under non-my passport data - everything is at the same time
The breakfasts are disgusting, it is unclear why you pay 6500 tenge, considering that the room is very expensive. Since such breakfasts are about nothing, it was possible to include them in the room rate.
I liked everything. There was, however, an incident with a fire alarm, which turned out to be a training one, but we did not know about it and were seriously scared. Otherwise, there are no complaints. We will be happy to stay there again.
During the stay, the elevator broke down, the air conditioner did not work. The breakfasts are tasteless, and toilet paper for a double room is one roll! The guard!