We had a rest this New year.
Positive: beautiful territory, neat room, clean pool and beach with plenty of sun beds, a normal gym. A separate and big advantage for us was the availability of tennis tables and billiards (They are managed by Ina, the sweetest and most sincere girl in the hotel, she was always ready to help us)
Cons: one of the most "shameful" all inclusive I've seen. This is evident in everything that concerns drinks and desserts. Ice cream is given to children under 12 years old once a day for 60 minutes (!). And often there is only 1 taste, that is, there is no choice (there are 3 of them for free, although there are as many as 6 in the cafe in the lobby and there are huge portions, just pay!). A croissant from breakfast with jam and local sesame biscuits is much tastier than half of the desserts. Also, be prepared for lemon juice and ice (in huge chunks) to be the main ingredients of your drink. But if you pay, the cocktail will have a completely normal appearance and taste...We were comparing.
In general, if you prefer beer and don't like desserts, then you can go to the hotel. There is animation with a kids' club, the sea is clean - it's also normal for children. We've seen micro jellyfish in the sand, but they don't bother us at all.
Very hospitable hotel! We were very warmly welcomed, the staff is responsive to any requests, many speak Russian, so it was very comfortable to communicate. The spacious rooms have everything you need for a comfortable stay: a refrigerator, a TV, of course air conditioning, a kettle, an ironing board and an iron (this is super, previously in other places this service was for money), a hairdryer, a bathrobe, slippers, lighting in the cabinets for convenience, everything is in the shower too. Daily cleaning, water in the room. They cooked very tasty and varied dishes. From Friday to Sunday, we were surprised by the design of the restaurant and the prepared dishes. For example, Sunday was a fish day, so to speak. On the street, a barbecue place was very beautifully decorated and fish was fried there, large fish were baked entirely in the restaurant itself, cakes and small buns were in the form of fish, starfish, beautiful lighting, in a word, beauty and delicious. The beach is very clean, it was constantly cleaned, even in the hottest weather, strict lifeguards made sure that we did not violate the rules of behavior on the beach and in the pool and did not swim far. A beautiful green area with beautiful birds singing. In general, a fairy tale, I recommend this hotel for a holiday. Everything will be done here so that you can relax comfortably. I wish all the hotel staff more vacationers, prosperity, improvement and do not stop there.
I spent my December vacation at this hotel. Overall, I liked everything: a great beach (gentle and sandy). The hotel provides animation for children: mini club, darts, archery, warm pool, trampoline. The food is good (beef, chicken, fish, vegetables, sweets - everything is fine). For my stay, I booked a spacious room (58 sq.m.), which had everything necessary for a comfortable stay: iron, ironing board, hairdryer, coffee machine, TV. Room cleaning was carried out daily and efficiently. The attitude of the staff is good, any problem was solved as soon as possible. There is a wild beach next to the hotel's beach, where local fishermen set up nets. Several times I was lucky enough to observe a large catch of unusual fish (once I even caught a turtle). A great place, especially recommended for families with children!
This is a hotel for a relaxing holiday with children. There are no noisy companies. Most of the vacationers are Russian speakers.
Great sea. The water is clear, the waves are soft, a wide beach with a gentle entrance. We were in early October. The water temperature is 34 degrees. It was impossible to get the child out of the water.
The food in the main restaurant is not very varied, but there is always something to choose from. There are few fresh fruits. There is practically no seafood either. Once there were squid in batter, tasteless, rubbery. Another time there was seafood soup. Either they didn't put enough seafood there initially, or other vacationers had already caught them all, but I only got 2 pieces of squid for the entire bowl of soup. But there are French fries and nuggets (our children's favorite dishes) no worse than in a McDuck.
We took Ultra all inclusive, so we could also have lunch at the Sharkeys cafe on the beach. My teenage son liked this option: pizza, French fries, nuggets, burgers, Caesar salad. I liked the battered fish there.
We had dinner at the Waves restaurant. It's a great place! The food is delicious, the service is wonderful)
The rooms are great, the cleaning is good. The staff is friendly and helpful, there are Russian speakers. Everything is fixed promptly. The door lock in our room is broken. It was fixed in 15 minutes.
There is a game room. Our 6-year-old child liked it there. Since there are many Russian speakers, he always found a friend to play with.
A very good budget five. This is a great hotel on the shores of the Indian Ocean. The water is clean, there are a lot of fish, crabs. The entrance is shallow, the depth is slowly increasing. A wonderful place for small children. The food is modest. But there are days of feasting. The rooms are spacious and nice. Upon check-in, they gave the room closest to the beach, as a small child. The animation is weak. This is probably typical for the Emirates. At certain hours, children are given ice cream, which is delicious by the way.
The views are gorgeous. There is an Instagram for a swing with views of both the mountains and the ocean. There are few shops, a pharmacy, a cafe and some kind of retro car museum outside the territory. We liked it.
This is a great hotel! The room was on the ground floor, in a bungalow. Everything is clean and modern! The territory is large and beautiful! There are a lot of birds that sing all day long! Even parrots fly! The restaurant is good, there is a large selection of dishes! High-quality alcohol. There are a lot of sun beds on the beach, there was always enough space for everyone. The sea is clear, there are many beautiful shells on the shore. There is a vintage car museum across the street, tickets are not expensive. There is a very comfortable shuttle service from the hotel to Dubai.
There are no complaints about the hotel at all. Highly recommend it!
An excellent family budget hotel , with a green area and modern interior design after renovation, good fresh delicious food, but without lobsters and oysters) but always freshly cooked and in a sufficient assortment for every taste, there are a lot of children, so who goes with them, they have a pioneer camp there, it will definitely not be boring) the beach is cool, large coastline, smooth approach, the water is magical. The staff is polite and friendly, the vacationers are almost all Russian-speaking) Thank you for a quality vacation, prosperity!
A great and cozy hotel. Clean and comfortable rooms, room cleaning at the highest level. The staff is very helpful, especially Leo! The cuisine is varied, with a new menu every day. The area is very clean, the pool is clean and transparent. There is also an ATM for currency exchange near the information desk. The beach with clean sand is equipped with sun loungers, which are enough for everyone. We will miss you verymuch , if you want a great and relaxing holiday, you should definitely visit this hotel.
A cozy, clean and comfortable family hotel on the first coastline, several buildings form a semicircle with a swimming pool and lots of greenery in the middle, the territory is ideal for evening walks, the service and staff correspond to the 5* category, especially the reception staff of Sherali, a nimble, friendly, very responsive young guy, his own large sandy beach with sun beds and awnings, daily free towels for the beach or pool in the right amount, excellent food for every taste, there are bars and cafes on site, daily animation for children and adults, the ocean and the terrain are pleasing to the eye, a very picturesque place, ideal for relaxing from the hustle and routine!
We had a family vacation with two children at the end of August. We liked the hotel: the territory is green, compact, clean. The ocean is very warm, the entrance to the water is comfortable, fine sand. The pool also has very warm water. Water aerobics, games with children in the pool, mini disco in the evening. Rooms with good furniture, daily cleaning. The food is varied, everything is delicious. The only disadvantage is that ice cream is given out for one hour and only to children. There are no snacks, just breakfast, lunch and dinner. For children there is a small slide in the pool, a playground and a mini club. The staff is polite and helpful. There are many Russian-speaking vacationers. Beach towels can be taken at any time. There is a pharmacy across the street from the hotel (prices are expensive), and several souvenir shops. We recommend the hotel, we would like to return again!
A great place to relax. The hotel fully meets its five stars. The beach is good, the sand is clean, you can always find a sunbed. The pool is suitable for both adults and children, the water is heated. The food is varied, buffet style. The rooms are clean and spacious, cleaned daily even with a change of bed linen. We took a room with an extra bed , the sofa unfolds , it was also made well, a full bed. For those who arrived before check-in, there is a place to change clothes to go to the beach and where to leave their suitcases. I recommend
A great place for a family vacation.
Food for every taste, drinks are also quite an acceptable variety.
The territory has its own huge swimming pool with different depths.
I don't like the pool - the ocean is really NEARBY.
There are plenty of sun beds, they are free
Enough for everyone
Rescuers are always on the tower, always more than one, always looking at people, not at phones.
I show special praise to the staff, everyone smiles, everyone is friendly, they answer questions without contempt and rolling their eyes.
In short, a great place.
The year 2025 was celebrated . We enjoyed nature, delicious food, outdoor pools, plenty of free sun beds by the beach and pool, and very polite staff! There was almost no animation and evening shows, only on sat and VSK. Before departure, we accidentally found out about the bar, which is open until 1 a.m., next to the reception, live music and dancing - for an amateur. We had blue bracelets (all inclusive), alcohol on them until 22 hours. Clean and new rooms, cleaned every day. There are shops, a pharmacy and a restaurant across the street from the hotel. Hotels have one slide. A family hotel, lots of kids.
I recommend. As everywhere there are pros and cons. We had a rest at the end of March (last week)
Positive:The beach is great, there is enough space for everyone. It's a small area, but it's enough to walk around. There are Russian-speaking staff. The rooms are clean, the view is amazing. Several pools and different depths and one slide. Everything is neat and clean in the restaurant, the change of dishes is prompt. The photographer at the hotel is well done-the pictures are cool (you can bargain). There is a shop across the street from the hotel, but there is also a shop in the lobby of the hotel. I bought souvenirs and a yummy home there, of course it's cheaper in the city. For the record, when we went on a tour, the driver stopped at a gas station where you could buy several times cheaper (chips, ice cream).
Minuses: the food is monotonous, there was practically no seafood (only fried fish and it's not steak). My son injured his leg (cut it) on the base of an umbrella (not a completely safe area-there are not lanterns everywhere, and it gets dark very early).
I liked everything, we flew with Fly Dubai,excellent,the service was on top,the fan sai company met us, everything was fine too, transfer from Dubai to Fujairah in a comfortable seven-seater car, no big buses, everything was fast,polite, arrival in the morning, things were left at the reception, changed clothes in a special room and went swimming at the sea,Ismail speaks good Russian at the reception, he will explain everything, tell you, patiently help with the check-in, we recommend.The rooms are excellent, cleaning every day,water,tea, coffee,sugar, everything is updated daily, food changes for every taste, Indian cuisine, Arabic,Italian,dishes,fruits,juices, ice cream, we recommend
I have been vacationing here for the second year. The hotel is good, the ventilation system is working properly, the rooms are clean and comfortable (main building). The food is very high quality, fruits, vegetables. There is no endless variety, but you can always choose something, a guideline for proper nutrition, baby food is designed for 2+
The ocean is restless, you can swim on rare days, but it is very pleasant to be in it, the water is warm and salty. Pools with cooling. There is a DJ by the pool on Friday and Saturday. Entertainment for children and adults during the day according to the schedule. The territory is green and well maintained. Parrots live under the eaves of the building. The climate is attractive- it is not humid, the air temperature is 10 degrees lower than in Dubai
Russian Russian is a good hotel, everything is included, the staff is friendly, there are many Russians, there are people to chat with, many families with children, good animation in Russian, Polish, English. We are coming for the second year in a row. I like the food, the beach and the sea are cool. The rooms are cleaned daily, but there are also problems, for example, the mini-bar in the room has not been repaired, it stupidly does not work, I applied 4 times, in fact there is no reaction. There is some general wear and tear of the room and everything else. But over the year, several good shops with souvenirs and snacks have opened in front of the hotel, no need to overpay at the hotel. Taxi drivers hang out at the exit, who will take you to Dubai and others much more profitably. Places than the tour desk. We are looking at prices for the next 2025 and understand that they want to increase very significantly, it is clearly not worth it.
A good hotel for that kind of money. Clean, tidy, the sea is nearby. There is a children's room, a children's slide in the pool. Animator girls play games for children. Adult contests, volleyball, live music. The window has a great view of the sea. The water is clean, as is the beach.An assortment of food for all tastes. The stomach accepts it without problems. Mutton is especially delicious. Transfer from the airport by car 2 hours. Very convenient.
We stayed at this hotel from 01/13/2025 to 01/23/2025 (10 nights) A great hotel with an ideal location! The territory is large and green, the gardeners are constantly putting things in order! Lifeguards are on duty at the beach, monitoring the safety on the water! Since the hotel is located next to a wild beach, there are also security guards on duty! The beach is clean, there are a lot of sun loungers! A separate story about the room! We got the best one on the entire coast, as close to the ocean as possible (see photo) Special thanks to Nadine, the Russian-speaking manager at the reception, for this! Room cleaning every day! The staff is as friendly and courteous as possible, the room itself is in perfect condition! The food is very tasty and varied! Vegetables and fruits are fresh and ripe! There are no queues for food! Cleanliness and order! Special thanks to Inna, the manager of the Spa complex, for providing comfortable sports activities) A very decent gym! Two tennis courts! Bottom line: The perfect hotel for a beach holiday! I would like to express my gratitude to all the staff of the hotel!
A great family hotel, for a solid 5 minutes! At 22:00, the entire hotel falls asleep and silence ensues =) A small, compact, but very well-maintained and green area. Non-intrusive, tactful and courteous staff. The food is always fresh and there is plenty to choose from. Delicious, high-quality alcohol. The cleaning is excellent, and, in general, the whole area is always clean. The beach is wide and clean; the entrance to the sea is gentle and sandy. Definitely, I recommend it for a quiet family vacation! Thank you for a wonderful stay! We will definitely come back to you again!
We stayed at this hotel in August 2024. Of the good things that I remember is the coast, a large beach, beautiful waves. A great place to walk. The hotel itself evoked completely different emotions. Firstly, the food is very poor. A lot of spicy blue Indian cuisine. There were days when children couldn't eat at all. Everything was very sharp. The choice is very poor . The second thing that upset me was the operation of the pool in the evening. Tipsy tourists sour sitting in the pool, smoking without leaving the water. They drink right there. I don't even want to fantasize about what else they do when they're in the water and drunk. But the next day I didn't want to go to this pool anymore. With children's animation and masterclasses, too, everything is somehow very unclear and very unobtrusive. So we couldn't get anywhere. Well, the "cherry on the cake" were huge cockroaches 2 cm long that ran around the bar on the beach. It's not very clean anyway, the dishes are unwashed. And the cockroaches added their own flavor and we didn't go there anymore. Well, of course we will not go to this hotel anymore
Fujairah is a place in the UAE where it is quite comfortable to relax even in summer. My family and I stayed at this hotel in the second half of August in 2022, the air temperature is +36..+38, the water is +32..+33, which is not as hot as on the coast from Dubai, Sharjah, Abu Dhabi, where the water at this time will be +35..+36 degrees. I liked the hotel, the beautiful territory, the excellent beach, good food and normal all-inclusive drinks. We lived in a two-room family room on the top floor, the renovation is not exactly fresh, but there is no shabby furniture, clean, daily cleaning, all appliances are working, the air conditioners are not noisy, they will not interfere with sleep. I recommend going to the hotel on an all-inclusive basis, because there are no cafes or normal shops nearby where you could eat, only a few hotels. We wanted to come back in 2024, because we liked that it's not so hot on this coast of the UAE in summer, but we couldn't book a room on time. The price/quality match. I recommend it for a calm and measured beach holiday.
A strong budget Emirati five. I was here in September-October of this year, before that in 2022. There are a number of changes:
1. Russian-speaking staff appeared.
2. The hotel lobby has been renovated.
3. The food has become better, more diverse and pepper and Indian cuisine are not abused as much as before.
There are still normal rooms, a nice green area, although for some reason all the palm trees in the courtyard were cut down. The hotel has a good fitness center, a large set of exercise equipment and free weights. As usual, the beach is at an altitude, good sand, the water is very warm and clean.
What didn't you like:
1. The first time I encountered an invasion of some kind of flying midges, it is impossible to be outside in the evening, they are eaten alive.
2. Similar excursions.
The overall impression is very good, a pioneer camp in the Emirates) I recommend it!
I stayed at this hotel in December. I liked the hotel, everything is great! It takes less than 2 hours to get from Dubai Airport (I ordered an individual transfer). The official check-in starts at 3 p.m., but we were already checked in at around 1 p.m. The room is spacious, the furniture and appliances are new (I was pleasantly surprised by the presence of floor scales and an iron). The restaurant is just a fairy tale - everything is delicious and light (the hotel's guideline is proper nutrition). The only drawback is the lack of famous Arabic dates. The beaches of the Gulf of Oman are different from the beaches of the Persian Gulf: there are many unusual fish and other wildlife, there is something to admire. The beach of the hotel is sandy, the entrance to the sea is very good.
The territory is green, there is a place to walk after dinner. There is a swimming pool, a water slide for children, and a special (children's) menu in the restaurant. 5 stars!
A great place for a family vacation! The territory is not very large, but very comfortable, very clean and well maintained. The rooms have a kettle, iron, ironing board, hairdryer and floor scales!) There are shaving and brushing kits in the bathroom.
The cuisine is very tasty and quite diverse. The restaurant staff is very attentive, works quickly, cleans. Everything is clean and pleasant.
Overall a great hotel to go back to again
A good hotel, located 2 hours drive from Dubai airport. The hotel is compact, with a green area, several buildings, a bossein, bars and a la carte restarts. Food and drinks differ in the all-inclusive and ultra-all-inclusive systems, the most delicious and interesting are available, of course, only on ultra, but there is also something to drink in bars for both adults and children (without alcohol). The pools are not deep, but they are clean and heated in winter. The staff throughout is responsive and friendly. The food is different and quite tasty, the dinners are interesting and in different styles. The rooms are cleaned with high quality, linen and towels are changed, well done. There is a children's room, they communicate with children through a Google translator, but this does not bother anyone)))
One of the disadvantages is that they ask for the room number all the time: at the entrance to the restaurant, in bars, etc. They are tired of queuing at the bar and constantly filling out zero checks. There are a lot of crows, cawing all the time, flying in and trying to steal something from you.
In general, it is not a bad budget hotel with unobtrusive animation, partially Russian-speaking staff, good food and clean territory.
An excellent hotel, unobtrusive service, clean ocean and warm sand guarantee a comfortable and non-active holiday. It is for those who do not need parties and the noise of cities, but just want to take a break from the hustle and bustle of people. Food on solid 4, you won't be hungry, but you won't try any special delights either. Everything is clean, this is not Turkey in one word. There are a lot of crabs on the beach in the evening, the sand is warm even at night, it is very pleasant to walk under the moon. Our family really enjoyed it, we really had a rest. Thanks
The hotel is very decent! The food is delicious, the staff is polite, they clean every day and very efficiently, the bed and towels are changed daily👍🏻 Access to the sea is direct, the sand is clean, soft, the water is clear, the sunrises are amazing!🔥 Wi-fi is great throughout the hotel and on the beach. There is an interesting vintage car museum nearby and there are many more interesting things there. There are also shops, a pharmacy, and a cafe within walking distance. I recommend it!☀️🔥
We are having a rest now, in November, a great time to relax, as the locals said- the velvet season,the water is warm,the air temperature is comfortable,the kitchen is good, fruits are certainly not Bali, but watermelon,apples are in abundance,standard rooms,no complaints, according to the configuration (hair dryer,ironing board,kettle) and cleaning, the beach is excellent, there is a beach nearby for locals, during the week it is almost empty, you can walk freely, there are many (very many) vacationers with children, animators, including Russian speakers, are engaged with them, in the evenings a trio sings in the bar, this is the only entertainment at this time, but.....they are free, they will sing 3 songs, and.....they are resting ...A good hotel for a family holiday
We were at the hotel in early August 2024. The territory is not large, but it is enough for recreation. The rooms are clean, there is no old furniture and a non-working shower)))
The food is not plentiful, but we had enough of everything.
For drinks, we were on an all-inclusive system. Alcoholic drinks can be taken at the bars by the pool and by the sea. Cocktails are the simplest, no variety. And the whole alcoholic story ends at 22.00, then for the money.
In this hotel you will not see noisy discos, music by the pool, there is no entertainment at all. In the morning, Russian girls come and do boring aqua aerobics.
Russian-speaking hotel staff can be found at the reception. And Russians in this hotel are more than half of all vacationers.
The diet is of course very different from Turkey, where you can eat all day long. There is strictly breakfast lunch and dinner. The bad thing is that despite the all-inclusive system, the first day we could only have dinner, because check-in at 15.00, before that only for our own money, and lunch ends at 15.00. But when we went on an excursion for the whole day, our lunch disappeared without any lunch boxes.
For payment, we had a Gazprombank Union Pay card. They paid everywhere without problems in dirhams
I arrived 3 days ago from the hotel. I'm slowly coming to my senses. A wonderful hotel. Everything is fine. The food is adequate and varied. There are no queues. . The beach is huge for such a hotel. There are always sun beds, which surprised me. The rooms are large and new, as I understood, there was a renovation. It was cleaned daily. The service in the bar and restaurant is excellent. The only thing is there is practically no animation if anyone needs it.I just didn't need it. There were a lot of small children in the hotel. On the last day of the departure, the repair area was opened. It turned out beautifully and stylishly in the reception area. We lived in the second house on the 2nd floor. We went for free to the shopping center in Fujairah. They've been hopping. We already went on excursions last year. I really liked. I'll probably come to this hotel again. I recommend it to everyone and it is possible with children. A nice quiet hotel with 5 stars.
The variety of dishes, the staff service is excellent, everyone is pleasant and friendly.The beach meets all the requirements: the water is pleasant at a temperature of 26-28, fine sand, sun beds and towels are always clean and everything is just wonderful. The rooms are cozy and have a hairdryer, iron and ironing board, safe, electric kettle.And most importantly, Wi-Fi works everywhere in all territories
Positive:
Cool clean warm sea
Good rooms
Clean beach, volleyball and yoga on the beach
Beautiful territory
Good all-inclusive food
Minuses:
There is no market, shops, pharmacies nearby
There are no good fruits in the hotel
The all-inclusive has disgusting cocktails and wine, you can only drink beer
Distance from the main attractions (~3.5 hours)
A great hotel for a very relaxing stay.It is clean, delicious and very unusual dishes are prepared. For example, a salad of Mint cucumbers, or watermelon with feta.
There is a lot of African and Arabic cuisine. For a person who is ready for experiments, it is paradise.
The animation is weak when compared with the 5 in Greece or Turkey.
For children, it seemed to me, there was nothing at all. Children's disco 1 time a week.
Excellent sea, and there is an opportunity to walk along the coast along all the hotels located nearby 2-3 km
Turtles have been seen in the sea many times.
Birds are a special color. There are so many of them on the territory that in the morning you had to close the windows from their singing.
The rooms are spacious, the beds and pillows are comfortable. They clean up cleanly and never bother you if you're resting.
One of the advantages is beach volleyball, which greatly diversified your stay on the beach. But, the playground is not illuminated, and on short autumn days the game ended at 17:30.
Among the disadvantages: the low exchange rate of dollars for dirhams at reception.
There is absolutely nothing to do in the evening.
There is one restaurant, a small shop and a pharmacy outside the territory.
A wonderful hotel! A beautiful green area, the fragrance of magnolias, a lot of birds. Beautiful swimming pool, several bars on site. A magnificent sandy beach with a smooth entrance to the sea, rods, umbrellas, beach towels, everything is in abundance. There are 2 normal tennis courts, a fitness club with few visitors. The food is quite tasty and varied. I highly recommend it!!!
Excellent location of the hotel. The beach is super! Half a kilometer away there is a rock in the ocean, as well as a large area of the local beach nearby (it is empty until evening).
The numbers correspond to the photos ( 5+)
The food is not as varied as in Turkey, the same thing gets boring quickly (two weeks of rest is hard)))) . But everything is made from natural products (minimum chemicals and substitutes)
Five points to all staff!!!!
The territory certainly does not reach 5 stars, but the price of the hotel is not too high! A good offer for an adequate price. We did not regret choosing this hotel! And I also wanted to say about the flight to Dubai. Take warm clothes.(you will be charged $ 20 for a blanket)
P. S a lot of crows on the territory (cawing from dawn to midnight))) There is no animation from the word at all
Excellent hotel, good service, large territory, two beach bars with decent drinks. There is a football field and a volleyball court. You can play billiards. There is a bus service to Dubai Mall twice a week. The open Indian Ocean, you can see turtles, cuttlefish, stingrays and several species of jellyfish. Russian-speaking staff.
We stayed at the hotel from 11.12.24. to 17.12.24.
We liked the hotel, there is a fountain in the main building, beautiful interior, the hotel territory is large, green, the hotel is certainly not new, but it is clear that the hotel administration is trying to maintain cleanliness and order.
Everything was fine with the food, too, but I would have liked more seafood, shrimp, mussels, after all, the ocean is nearby, but none of this was.
Room cleaning every day!
We were satisfied with the rest, we wish the hotel prosperity and more satisfied vacationers!
A good hotel, good price-quality ratio, spacious rooms, high-quality cleaning, a perfectly acceptable buffet, only coffee for breakfast is not very good, a small but well-maintained territory, unlimited change of beach towels, changing rooms with showers and a hammam can be used upon arrival and departure
We recently stayed at this hotel. None of the previously visited hotels evoked more contradictory emotions.
Of the advantages:
1) Large green area, there is a place to walk.
2) There are several low-rise buildings, there is no long wait for elevators and, in general, it is very comfortable.
3) Nice beach.
4) There is a kids club. It's a very good kids' club!
5) There is a team of animators with a decent program and children's discos.
6) Very decent rooms.
7) Responsive staff, which is also important.
8) Retro car museum across the street
9) Across the street is a chic kebab joint and a seafood roadside restaurant. Both establishments are great.
10) There is a pharmacy across the street.
11) Excellent gym, tennis court, mini golf course.
12. Even a huge chessboard is available.
13) There is a water slide.
14) There is a bouncy castle slide/ trampoline.
15) Lots of animals. (Birds, cats, crabs, fish)
And, it seemed, what else do you need for a good rest? The hotel is very comfortable and friendly. And then a series of small and, frankly, spoiling the whole picture of the holiday trifles:
1) Food. We haven't written about it in the reviews before. You won't stay hungry, but I haven't achieved any gastronomic pleasure. For this, apparently, there are establishments described above (those that are across the street). For children, the choice, to put it mildly, is not great. And here the staff is ready to show a flexible approach, we must pay tribute to them.
The fruit is sad. Green or overripe. The sad thing is, it seems like a lot of food goes into the trash.
2) Crows. Proud birds, very arrogant and loud (cawing from morning to night), which at some point begins to annoy. They also teach you very quickly how to remove any items from sun beds and balconies.
3) Ice cream for children. Available 1 hour a day and, yes, only for children (exactly All in?). (Although, to be fair, there are more questions for the agent who forgot to warn about the rules than for the hotel.)
4) The condition of the dishes in the bars. Well, absolutely ruined dishes. He regularly asked me to pour it into a disposable glass. (Poor ecology). I admit that changing dishes costs a lot of money, but it's worth it!
5) Children's Club (a dead house that simply could not withstand the constant exposure to the sun and a nail sticking out of the wall). Is this possible in a 5-star hotel? It's obvious that special attention is paid to the safety of children here.
6) Alcohol in bars is released on zero checks, and this is the time.
As a result, you stand behind a bottle of water and wait for the receipt for alcohol to be knocked out to the person in front of you. Why not split the queues or change the system? They don't check the room number anyway.
7) Room cleaning. Outwardly, everything is fine, until the child's toy rolls under the bed... pushing the bed aside, the remnants of the previous tenants' vital activity appeared... he asked to be removed.. They removed it under one, left it under the other... well, how's that?
8) The shower drain does not always work stably. Sometimes the water doesn't go away. On request, cleaned. (But, on request)
9) There was no gel in the shower for a couple of days. Strange savings, increased shampoo consumption..
10) Employees in bars. We poured the juice into a glass for the child. They poured it out of the box and, inexplicably, foil turned out to be in the glass, which is designed to preserve the condition of the product before opening the lid... it's good that I noticed, and not just gave the juice to the child... maybe the staff will look at what they give, and not knock out zero checks?... I thought it was a one-time promotion, but the next day I found a similar foil in the juice dispenser at breakfast. How's that?
11. Low tide. It's a natural phenomenon, but you need to be prepared that at low tide the bathing area is reduced in size to a tiny patch and there will be water there, even at the buoys, waist-deep ... if you're lucky and there will be a wave. This story is also puzzling.. Why can't you expand the bathing area? The neighboring hotel has more depth. Verified.
12) Restaurant service. The service is the bottom. The coffee machine is not working (the beans are out), you contact an employee, you get an answer, we'll fix everything now, you leave breakfast, standing in line at the only working machine, and you realize that no one has poured the grains either. The replenishment rate of empty food storage is sooo low. Every morning there was a kind of "ritual", to spend ten minutes waiting for the filling of the dish with watermelons (with regular requests to all passing staff). Hot milk for cereal. For three days, I told the staff that there was almost no milk pressure, (It was flowing in a tiny trickle) promises that they would fix it, and again a thin trickle of milk…
13) Cleanliness of dishes. The presence of streaks is present in principle, dishes with leftovers from previous guests came across several times.
14) Children's disco 3 times a week. Why not every day?
15) and it is very unpleasant. About a third of the beach is devoted to "water sports", which certainly reduces the area for swimming, there are regular people who want to ride, that is, the sound of the engine and exhaust gases are provided for swimmers and vacationers.
16) there is a deserted beach nearby, which is occupied by fishermen, dead fish and the sound of pickup truck engines will also accompany your vacation.
In general, it's a shame. The hotel is not cheap. Excellent infrastructure, adequate (for the most part) staff, normal customer orientation and such absolutely ridiculous things. And I would understand if it were a conditional "Soviet boarding house Berezka", but it says 5*. And, in fact, besides the birds, the rest of the little things are fixed with very modest money for the hotel.
If the nuances of the service are removed, you can safely recommend visiting and enjoying your vacation.
Upd.
January 25.
There are significantly fewer guests than there were in March and everything fell into place.
Thank you for a wonderful stay!
We had a rest in May 2024, we liked the hotel, the room was fresh, everything was new, it worked properly, the sea was warm, clean, I filmed fish underwater, I saw a turtle a couple of times, the staff was friendly, there are Russian speakers, I liked the food.
We traveled independently, we organized the transfer ourselves.
We met a man named Iftikhar Khan at the hotel, very friendly, understands and speaks Russian normally, offered his transfer services to Al Maktoum airport, it turned out to be much cheaper than offered at the hotel, we agreed and also asked for a discount, he went to a meeting. I recommend him, if necessary, he can meet me at the airport, I attach a photo of his business card and car.
We were at this hotel in early June. The territory is chic and compact, very green and well maintained. The birds are singing. A wide beach, a gentle entrance to the sea. There are a lot of free sunbeds. The water is very warm during this period, but there are cool currents. There is a large swimming pool in the center, which is open until 12 at night, the water in it is also very warm, so the children are constantly trudging. The food is solid 3+, the cook has changed and become an Indian, a lot of curry, everything is in gravy. The choice is average. There are few fresh and grilled vegetables. Sorry. The rooms are in excellent repair, the staff fixes everything promptly. I liked that there are no snacks between meals! Drinks are all inclusive as everywhere else. Imported only by Ultra. I recommend it with children!
A cool hotel with a small cozy, well-maintained territory. Delicious food, varied, for every day. There is a gym, not big but also cool, The beach is a stone's throw from the pool. The pool is open until 00.00, the bar next to the beach until 23.00. The pool is cooled) I would have come back again)
I want to share my positive experience of staying at this wonderful hotel!
From the very moment of arrival, we were pleasantly surprised by the high standards of service. All the staff were polite and courteous, creating an atmosphere of comfort and coziness. Every interaction with the hotel staff only confirmed their professionalism and willingness to help.
I especially noticed how carefully they perform their duties, from check—in to room cleaning. I also want to note that the lifeguards at the hotel really do their job at a high level. They closely monitor the order both on the beach and by the pool, ensuring the safety of all guests.
The food here is not only delicious, but also quite diverse. New dishes were offered every day, which allowed us to try many interesting flavors.
We had a rest in the middle of October. Location on the ocean, beautiful green area, birds are loud, clean cozy rooms overlooking the pool, but the food is terribly organized: the food is monotonous and tasteless, there is very little fruit, there is no choice, and there is a queue for those that are there. I had to stand in line several times to go to a restaurant for dinner, because there was not enough space. One day there was a spill of petroleum products into the ocean, they were not allowed to swim. All the vacationers rushed into the pool, but the pool is small, the water is packed with people. On the beach, umbrellas from the sun are bad - they don't really protect you, in order to catch a shadow, you had to constantly move heavy sun beds. I give a three to this hotel, because they are up to a five as far as the sky
Wonderful hotel and service) a wonderful girl Nadina works at the reception, firstly, she explains everything clearly and kindly, and secondly, she has a great Russian language. The rooms are clean, cleaned regularly, breakfasts are the same, lunches and dinners are different every day, there is Italian cuisine, Indian, Arabic, it is impossible to leave hungry, there were not very many fruits, puddings in a separate vat and a dessert of semolina - fire)
We had a rest in early September 2024, lived in a double room in a two-storey building. The rooms are clean, cleaned every day. The staff is very friendly. They speak mostly English, and speak a little Russian at the reception. Food with a local flavor, there were dishes that you couldn't cook or order in everyday life. I liked it. And not to say that they are very sharp. In general, the food was varied for me, but for the more fastidious it may seem insufficient) Maybe there weren't enough fruits ...
There are bars near the sea and the pool where drinks are poured all day (for all inclusive for free).
It was not usual that there were quite large waves at sea. I.e. it is difficult to swim relaxed back and forth, mostly people have fun jumping on the waves. During the week that we were there, there were always waves, some days more, some days less.
The hotel is family run, mostly by our people) We didn't need to, but there was no entertainment in the evening) Only a small children's animation.
As a result, I recommend the hotel, many thanks to all the staff for organizing the rest!