We've been to this place 5 times before and everything has always been just fine. This time, a large company of 6 people came, as a result, we were served by a "tongue-in-cheek" waitress who could not explain the composition of the dishes in simple language and constantly tried to get into the conversation between us. Either the menu has become smaller, or we don't remember something, but there seem to be fewer dishes, and the prices are higher. As a result, I ordered a dish with shrimp and chicken and the shrimp was bitter and all as if so much overcooked that it just fell apart. There are no questions about the rest of the dishes, but without enthusiasm. When we told the waitress about it, she just threw up her hands, no apologies, no compensation, just nothing. Which indicates the level of service, although usually they just remove this dish from the receipt. Although the amount of the check was not small at all. But they haven't heard about it here, apparently. We praised this restaurant before and advised it to everyone, now we will not go there
I put 1 only in order to make the overall rating more plausible. But I really rate the institution at 3 plus. There are no questions for the officials. Everything was told and brought quickly. Interestingly, by 9 p.m., half of the menu was gone. We ordered cocktails, tartare and a fruit plate. Only the cocktails were delicious. Tartar turned out to be tasteless. A fruit plate is generally a shame, 80% of the plate was occupied by a stand inside it. And the fruits are like something from euroopt, all hard, sour and not ripe. In general, it is pathetic and unpleasant.
Pleasant atmosphere, interior. High-quality staff service. The kitchen is at a high level. I recommend it for business meetings, romantic dates and just have a good time!
The seventh floor of the Hilton, a beautiful interior, excellent service and... a very average kitchen at a fairly high price (10k RUR for lunch for two). All other things being equal, it is better to choose an alternative, alas
The expectation/reality did not match.
It started to rain, they moved us to the center of the hall, I would never have chosen this table on my own, everyone was walking around, touching us, a very uncomfortable location (
Chateaubriand is a piece of rubber meat.
The choice of desserts is small. The "chocolate dessert" tasted like chocolate from a communal apartment.
The whole situation was saved by a very pleasant, courteous waiter and good wine.
I definitely won't go a second time(
There could be 5+, the serving and the quality of the dishes are excellent, but.
1. The sommelier does not know which wines are listed in the wine list, this is the first bell. The restaurant has a claim (the list of 300 positions is impressive), but the staff lacks professionalism.
2. Romantic or business dinner? Forget it, you won't be able to communicate, the DJ is in charge of the restaurant! The volume of the musical accompaniment corresponds to a club, not a gourmet restaurant. The boss is sincerely sorry, because his efforts are really difficult to appreciate at such decibels. Apparently, the management focuses on the girls who came to spend the evening with a cocktail, and not the guests dining on pasta with lobster, well ...
3. The cherry on the cake, the waiters, after handing out all the ordered dishes, simply forgot about the existence of the table. Would you like some more water? Or maybe coffee? Well, you never know what you want)) Listen to music, enjoy!
I had to ask the hostess for the bill.
A complete failure. It's a pity for the kitchen staff, they only get compliments
It's a very beautiful restaurant. The waiters speak English and share language communication with different people. I really liked the tuna appetizer, the fish is just wonderful. The crab seemed a little salty, but overall the impression is good. We bought a bottle of German white wine for 250 rubles
Fresh seafood, very tasty cuisine. They didn't order the meat, I don't know. The atmosphere is great. The staff is at the highest level, they can advise and are guided by the menu and composition . Beautiful interior .
A great place, atmospheric, the kitchen is just super!!
The service is at the highest level, special thanks to the manager Vyacheslav for the good-natured reception and fulfillment of all our whims.
Definitely one of the best places in the city, I highly recommend to visit)
I really liked the restaurant. Despite the fact that this is a hotel restaurant, the cuisine here is wonderful, the portions are quite large. The food service is excellent here. We celebrated our birthday, we liked everything very much
Celebrated a birthday in this beautiful together. We were very satisfied! Excellent cuisine, attentive waiters, a chic terrace with a view of the city. Special thanks to Vyacheslav for pleasant service, quick solution of all surveys. Thank you for a great evening!
Delicious cuisine - all the dishes were very tasty, the food was excellent, the service was very decent, the service was just fine, but for Minsk the price level, unfortunately, is high - the price level is comparable to quite expensive establishments in Moscow. This is the only disadvantage in the institution.
We booked a table in advance, found out if you can smoke hookah everywhere. Everything was confirmed to us. The next day we arrived at the specified time. The waiters are running around, no one comes up. We sat for 20 minutes waiting for the order to be accepted. At the entrance, they immediately asked the hookah man to come. They asked for it 3 times. As a result, after 30 minutes we are told that there is no hookah. He's on a catering trip. We wasted the evening, time and nerves. I don't recommend it. You are not needed there.
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mvd.apzm
Level 13 Local Expert
May 31, 2024
A premium restaurant! Here you can have a wonderful lunch, dinner and breakfast! The chefs cook very well, the magnificent interior, the attentive staff! It is clear that the administration values its high reputation!
I liked the interior and the service. The toilet is generally a separate art form. A very tasty tuna snack! But one moment surprised me: they asked for a glass of simple water, the most ordinary from the cooler, brought a bottle of Italian kosher water, which cost 500 rubles, how is that??? At a minimum, you need to notify visitors about this
The place is wonderful, we celebrated the anniversary with my wife, the service is not bad, I didn't like it just that the steak was not fully planted for 1h 20min and eventually it was brought cold, but everything else was fine, thank you very much
Terrible service! At the reception, they are met with appraising glances, and this is not the first time. They came and it was the same every time.
They upset me on my own account - I never received the promised compliment, which was never served within 1.5 hours! The service leaves much to be desired. Only the view from the window pleases in this place.
The hotel is cool! But casino visitors are uncomfortable!
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Денис Бурый
Level 3 Local Expert
April 27
It's an atmospheric place, the staff is friendly and polite, the guys are professionals in their field. Recommend 👍
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Валера Смоляр
Level 9 Local Expert
February 25
The atmosphere and design are good, that's it.The waiters will not come up to you to remove dirty dishes, and they will also forget to bring you the coffee you ask for.I liked only one of the 5 positions for an amateur.
Amazing service, 15/10!
The waiter was extremely courteous, polite, told us about every dish and was always in sight.
Delicious food, great view, thank you!
Unfortunately, regular visitors of this institution could not help but leave their mark on the restaurant itself, service and service.... It wants the best, at least.... I went and forgot - that's the principle for this institution
The restaurant has deteriorated badly. The administrators and waiters were inattentive, at first they waited for a pre-ordered table, then they had to remind them to bring the ordered dishes at last. Hookah is also from the second time.
In general, the best days of this institution are over.
Well, the view from the terrace is still magnificent
Good afternoon, I would like to leave a review. Yesterday, on 08/29/2024, our table was served by the waiter Kirill. It's just terrible how he talks, almost rude, stands with such a face as if my husband and I ruined his life. There is no desire to come to this institution anymore)
You need to visit a restaurant at least once in your life. A gastronomic orgasm is guaranteed. Serving, service, interior... everything... 10 out of 10. Special thanks to Roman🔥🔥🔥
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G Poz
Level 5 Local Expert
February 14
One of the worst restaurants in Minsk.
They were seated with empty tables in a more decent part, in a dark part with tables without tablecloths. Fortunately, they were transplanted at the request. The paper menu is given to the guests selectively and, of course, we were not given, although there were enough of them for the girls. The main dish with octopus looks and tastes like vomit.
The food is very tasty, especially the steaks! The service is excellent. Pleasant atmosphere and beautiful view from the window. I recommend you to visit!!!
We celebrated each other. Terrible kitchen. Only the carpacho was good. The burger is terrible. The cutlet is bland and dry, although they asked for a medium and shrimp in a burger is not in the subject, they took 4 burgers and everyone did not like it.. Tar-tar is completely bland and very raw. Meat slicing is like in the dining room, just sliced pieces of cheap ham and salami from the store. The waiters do not fit, the dirty plates will stand until you ask them to change. In general, we do not recommend it!
Excellent restaurant,cuisine for 4/5 contingent,atmosphere.I can safely say that this restaurant is among the top 5 favorites, but only because of the atmosphere.To eat—not there, to have a clean good evening.Cultured people, mostly, were unlucky only once, guys of Caucasian appearance were sitting in the back, shouting obscenities, behaving extremely unpleasant.I am glad that this is more an exception than a rule.
We visited a restaurant today. We waited for steaks for an hour and a half. She asked me to fry the steak well, they brought it with blood and almost only lard. I don't recommend eating meat there, it's not the right place. And for that kind of money. Very weak. And there is no place.
Disappointed with the service: I celebrated my birthday on December 27. The day before, I made a pre-order - the receptionist girl convinced me that the hot stuff would be cooked for a long time - as a result, we all ordered hot immediately upon arrival at the restaurant and it was almost instantly dragged in - and the snacks that were ordered in advance remained almost untouched… Otherwise, the kitchen is not bad, but somehow before it seemed to me that the level was higher
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Denis
Level 5 Local Expert
August 23, 2024
Very poor service and service, we ordered a table in advance, clarified if there were hookahs, said yes, no questions asked. We came a little in advance and called to clarify if there was such an opportunity, the girl said that there was no problem, but after we were put in, we had to wait 15 minutes for someone to pay attention, first the sommelier came and everything was quiet, after several urgent requests the waiter came, but after ordering he said that it turns out all hookahs at the external service, there was no answer to the question why we were not warned, and eventually they left. There is nothing to say about the kitchen and drinks.
The kitchen is average. The service feels very unstable. I got a very pleasant waiter who was able to brighten up the overall impression. At the end of lunch, they waited for coffee for 15 minutes, and one of them was also brought with syrup, the second was ordinary.
The waitress from the other table decided to intervene in our conversation, which is a plus for the surf cafe, but not for the restaurant.
In general, a place to go at once to look at the view, slowly drink coffee with desserts, but in no case not to celebrate anything.
Not a bad place, the quality of the food - there are nuances. Hot dishes were taken out cold, referring to the workload of the institution. One of the advantages is a beautiful view
Absolutely did not like it
There is no kitchen, I went to places where they cook much tastier
At the same time, the price tag is quite big
Even the cocktails were not impressed at all
I definitely won't come here anymore and I won't advise you
Among the advantages: a beautiful view and a good pasta with chicken, only for this 2 stars
The restaurant has exceeded all expectations!
The view from the terrace is a special pleasure for which it is worth going to Ember.
The menu is interesting, a great selection of steaks!
Steaks are cooked perfectly!
An extensive wine list with a choice of wines from any region of the world!
It turned out to be a wonderful evening! Thanks to Ember!
We were at Ember with my wife, we were satisfied with everything: well-placed places for guests, a pleasant relaxing atmosphere (we are talking about a summer terrace), excellent cuisine (duck is soft, juicy, without a characteristic smell), delicious cocktails, polite waiters and pleasant music. We recommend it!
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Show business's response
Ирина
Level 9 Local Expert
March 5, 2024
Exquisite decoration of dishes, a huge selection of alcoholic beverages. The service is at the highest level. Sommelier Ilya helped with the choice, offered an alternative. Delicious breakfasts. The choice is sufficient.
This place did not meet expectations.... of the advantages of our visit, there was only a beautiful view of the city. The first course was waited for about 30 minutes. After accepting the order, the waiter informed that there was no such dish, only 15 minutes later. The second course was also expected for 30 minutes. The waiter mixed up the juice, in the end almost no one came for a long time, and we could not ask us to calculate. As a result, they came up and asked for the bill. The dishes taste much better in other establishments. Everything was very disappointing!
I've been there twice, the first time was so-so. The second one decided to give a chance, there were no napkins on the table, the waiters approach very rarely, even if you ask them to come over. Of the advantages, only the view on the terrace