Excellent hotel, excellent service. Fresh water in the pool. Delicious food in the restaurant and lobby bar. Comfortable rooms with soft mattresses. There is a park and a vacant lot nearby. Clean air, good air conditioners 👍🏻
The service is excellent, the staff is polite. The food matches the restaurant. Room as a room))) comfortable bed
There is a safe. They clean on time and cleanly. The room price includes a swimming pool sauna gym
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3
Гульмира Бекжанова
Level 12 Local Expert
November 2, 2024
Great interior!
Special thanks to the cook!
Dishes for all 5 stars, I really liked it!
The service staff!
The room is clean, the mattress and bed linen are of good quality, the hotel has a fitness room and a swimming pool, spa....The breakfasts are very tasty and varied!!!
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1
Максим Фроянц
Level 11 Local Expert
September 25, 2024
It's a good hotel, but it doesn't look like a 5-star hotel. There are small cosmetic joints in the rooms + location. In general, I was satisfied! All the World!
The locks do not work - they give several keys to try to open, after cleaning they did not leave towels, the employee at the reception seemed dissatisfied with everything. I do not recommend it
Compared with the Russian Federation, prices are inflated by thirty to forty percent. Single room for 70,000 tenge - there is no kettle and tea. With TV channels, too, byada. The overhead shower doesn't work. Number 501. For example.
Breakfast is good. There is a choice. Everything is worthy.
The rooms are clean. Cleaned every day. There are no complaints here. Everything is super.
In principle, the hotel pulls three and a half stars.
The rooms are clean, there is no kettle and tea cup.
The food is the same every morning. On the second day, it does not please.Generally acceptable. At night , you can hear the squeaking of elevators and the noise of late returning guests . outside the window, there is noise or ventilation of the kitchen or some kind of industrial installation
A strong hotel)
Despite the rather old room stock, there are also very good points:
well-trained staff;
cozy lobby bar;
delicious cuisine in general, and in particular a variety of good breakfasts;
and in general, a cozy place, I always stay here!!!
A good hotel, moderately comfortable beds, thick curtains. A full minibar, a lot of things. The breakfast is varied, everything is very tasty. Fitness center with sauna for amateurs
A comfortable place, next to the park, convenient even for jogging in the morning. I recommend getting walking bicycles and renting them out)
Delicious cuisine in the restaurant. The staff knows how to work with clients.
5 stars does not pull from the word at all. A weak three. Let's start in order.
1. One hanger in the room.
2. There is no gel from the shower accessories.
3. There is no kettle in the room, as well as a cooler on the floor. Stock up on water.
4. Tulle on the windows is missing in all rooms. From the rooms next door, and in the neighboring rooms, you can see everything. So you have to live with curtained windows, and there is not enough light.
5. It's funny to talk about it, but it's a fact, there is no brush in the toilet.
Plus+ the food is very tasty, but this is a huge plus for the restaurant and the chefs, it has nothing to do with the stars.
P. S. There are no benches on the territory of the hotel.
4 with a minus. The rooms are nothing special, the pillows are cheap and not particularly comfortable, there are no free sockets next to the bed. The water pressure in the shower is very weak. Cosmetics are cheap.
The breakfast is good.
I didn't reach the spa area
In general, it feels like it's not worth the money
Definitely the best hotel in Karaganda. The only five-star hotel. Excellent service, pleasant communication, delicious food. It looks like 3 on the outside, 5 on the inside.
The best hotel in Karaganda. The rooms are according to all standards of stardom, as is the service. There is a fitness room, a swimming pool and a sauna, so after a hard day you can work out and relax. Good cuisine and helpful staff.
Great rest right on the street lawn, under a canopy where you can walk barefoot on the grass, excellent cuisine and service, large Parking, there is a Playground
The staff was very attentive and helpful. But there was a foreign smell from smoking in the room, I can't stand it at all. And breakfast, compared to hotels in this category, was not abundant, although they did not stay hungry.
During a business trip, the choice of a hotel is always in favor of the Cosmonaut. The only place where you can fully combine both rest and work. You will no longer be able to lie by the pool after a hard day at any hotel in Karaganda. So many years, and they keep the brand. Well done, guys!
It seems like everything is fine. It seems like both rooms and a restaurant. But everything is tired and clearly sharpened for banquets
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А
Алексей Терре
Level 11 Local Expert
October 20, 2024
The worst hotel with the worst service.
At the cost of the room, it would be possible to raise the quality to this level, I asked for the heater to be carried for 2 days...
I'll tell you about the disadvantages. He lived twice, both times on the third floor. 1. Poor sound insulation-all the noise from the corridor penetrates through the room doors. 2. There is a terrible smell of cigarette smoke on the floor and it penetrates into the room. 3. The doors in the shower cabin do not have sufficient sealing, there are puddles on the floor after taking a shower. Among the advantages are the polite staff at the reception and in the restaurant, good breakfasts, and most importantly comfortable beds and bed linen - you sleep with pleasure.