Amza
756 reviews
January 10
We fell in love with Abkhazia! The hotel, swimming pool, park with roses, gazebos, tennis courts, billiards, everything is just fine! The gym is state-of-the-art, just great! The medic is on duty around the clock, rejuvenation ivs are welcome! Doctor's consultation on water procedures and ivs. What a staff, what people!
Four-star restaurant - everything is delicious! Pickles are just chic!Champagne, wine, flowed freely because it was New Year's Eve! We received gifts in each room, which is nice! Unfortunately, we haven't tried the beach, but we will come again!
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6
March 18
The hotel is great. Everything is clean, the territory is large and well maintained. The staff is always ready to help. The food is delicious, the sea is magical, what else is needed for a great holiday. The rooms have everything. Slippers, bathrobes, towels, shower accessories. A kettle, a supply of tea, sugar, drinking water. Powerful hair dryer, refrigerator, safe, TV. The beds are comfortable, with 2 pillows each. They carry a balveonic clinic, a hydrogen sulfide bath per day is included in the price, but you can also choose other services separately, the cost is very pleasant
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1
1
November 19, 2024
The hotel looks quite decent at first glance. Well-groomed territory, clean rooms, a gorgeous beach, delicious food. However, the impression was overshadowed by some moments:
1. In a shared restaurant, cockroaches run freely around dishes and coffee machines. It feels like there are more of them every day. Accordingly, there was no such appetite anymore
2. There are a lot of cigarette butts on the stairs to the beach. It wouldn't hurt to clean them up and put at least a couple of trash cans next to them. I also almost ran into the glass very close to the water. I understand that it is extremely difficult for the staff to keep track of this, but the impression is overshadowed
3. Only 2 bottles of water per day are given out. I had to go to the coolers in the dining room more often than I would like. The first 2 days were especially hard
As a result, the hotel itself is extremely well located. Right opposite there is a market where you can buy everything you need, and the sea is of extraordinary beauty
November 2024
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11
4
December 7, 2024
We were at the end of November, I liked the hotel, it's very good even for Abkhazia! The views from the upper floors are really gorgeous, we lived in the left wing on the 2nd floor and still had a good view of the sea, sat on the balcony and enjoyed the sound of the waves, so I did not understand the review where the man writes that the sea is visible only on the last floors😁😅🤷♀️- the hotel stands on the shore!!!
Atmosphere the hotel is nice and pleasant, the staff is friendly, the interior really pleased me 👌
Everything is in the room, even if you forgot something, there is a phone number on the wall of the bathroom, they will bring you a brush with paste and a sewing kit! Bathrobes, slippers, 2 bottles of water per day are replenished by the maids every day! There are several maids , I did not like one , she is very lazy and can still set her own conditions for you, I was very surprised!
Food is what it's worth coming back here for!!! We liked everything, it was delicious, just like at home. The restaurant is nice and cozy, well, unfortunately, we also saw cockroaches... probably by autumn there were fewer people and they came running, I don't know. But otherwise everything is fine, so this fact did not overshadow our rest much, the main thing is that they did not come to the rooms 😅🫣
The territory deserves attention!!! Greenery,gazebos, swings - the beauty is simple, we walked with pleasure❤
Next time we will arrive in the summer so that you can appreciate the beaches and the work of the hotel in season🫶
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12
1
October 25, 2024
Excellent hotel, on the level. I liked everything very much!
Food is for slaughter! It may not be very diverse, but it is tasty and satisfying. There is always plenty to choose from. I will be happy to go again - but only with breakfast))) otherwise, it's too difficult to fight with kilograms later.
One of the disadvantages is the strange logic of changing clothes! Towels are rarely changed, I would like this to happen daily.
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3
1
October 7, 2024
We have been coming to this beautiful hotel for 3 years now. Nice, clean rooms with magnificent views of both the sea and the mountain. A gorgeous, well-maintained area with a beautiful arboretum. Of the advantages, I will also note my own well-equipped beach (sun beds, umbrellas). The rest, as always, was a success! The only thing that seemed to be a little less varied was the food... And they stopped giving wine for dinner:/
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3
1
September 27, 2024
I sent my parents on vacation from 14.09 to 20.09. They liked everything very much: the food was delicious and varied, champagne was served for breakfast, and different types of wine for lunch. The territory is clean and well maintained, there are recreation areas, a swimming pool, a private beach with sun loungers, beach towels in the room. The room is clean and cozy, the renovation is pleasant. The service is simply at its best: daily cleaning, all consumables were replenished daily. Special thanks to the administrator of VICTORIA, she is just a magician: she wanted to arrange a surprise for her parents, wrote to the hotel's mail, Victoria contacted me and gave me her number to clarify the details. As a result, with her help, they organized a greeting to mom and dad in the room with a postcard and dinner in a panoramic restaurant, paying their bill remotely. My parents are thrilled. I highly recommend the hotel. (A small minus: unfortunately, after a long journey, the parents were not immediately provided with a room, but we understand that these are hotel rules, there are check-in hours; and there is one elevator, but this is not enough for a 16-storey building, daily queues)
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8
4
November 13, 2024
A wonderful hotel. On the basis of the Soviet holiday home "Energetik", there is its own architectural style) Everything is renovated inside, the rooms are clean, everything works, there are no power outages (apparently, their generators). I really liked that the hotel is opposite the market, but at the same time it is quiet, due to its territory, very beautiful and well maintained. We were in November, for the holidays. Well done, guys, good luck to you :)
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5
1
March 9
We stayed at this hotel for one day on March 3, 2025 as part of a three-day independent express trip to Abkhazia. Excellent location, gorgeous grounds, polite, friendly staff. Lots of greenery and proximity to the sea, view from the window.The room is clean and cozy, and the hotel itself is clean. But, there are disadvantages because of which the hotel is not suitable for me to stay for more than 3 days. We lived in a room with three people, all adults, the room is suitable for two people at most. A very small wardrobe, exactly the part that is for the upper one. I was struck by the deterioration of the towels, they are already translucent and the bathrobes (the bathrobes are all the same size, maximum 48) The paint peeled off the balcony, you can also paint. And sound insulation is something-everything that was not whispered in the next room, we heard as in our own. Tired from the tour at about 9 p.m., we "watched " cartoons with the neighbor's child until 11 p.m. There is no door handle on the balcony, it simply does not close from the balcony, which also creates certain inconveniences.And the biggest and fattest disadvantage is sagging beds, you fall into a hammock. I would like to focus on this in particular for people who have back problems. I definitely wouldn't be able to sleep on them for 7-10 days. A cot is just a piece of wood. Breakfast is out of season, and the choice is scanty, but never mind. But here's how to ruin pancakes and pancakes like that!!! Antirespectus to the cook. Pancakes with cottage cheese, there is no cottage cheese in them, but half a teaspoon of the terrible cottage cheese product, cucumbers and tomatoes are sliced, the omelet is very scary in appearance, but at least edible. In general, we felt sorry for the people who live here on vacation.
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1
1
November 20, 2024
Amza is a great place to relax!! We rested for a week - everything went well!
The staff is friendly. Room cleaning is regular and of high quality. The plumbing is new. They provided an extra bed, a pot for children, a washstand. The cuisine is delicious and varied. A pool with warm water!! The restaurants are also delicious and beautiful. The territory is large and green, lots of plantings, tangerines, palm trees .., its own beach!! The view from the room is gorgeous!!
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2
3
October 5, 2024
I stayed at the Amza Hotel from June 20 to July 4, 2024. An amazing hotel! The amazing vast territory of the park, everywhere blooming rhododendrons, magnolias, cypresses and palm trees! Super! Paradise! The food is a buffet, for every taste, lots of fruits. Cleanliness and the highest ethics of service are everywhere. The staff is just great! And the sea is magical! Thank you, Abkhazia, for the rest! Thank you, inimitable Gagra! Thanks to the hotel administration! Unforgettable!
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9
3
October 2, 2024
The hotel is all inclusive, the food is not very varied, but you can choose, all dishes are cold. There is a coffee machine, pastries, a variety of fruits, cheese, sausage of several types, khachapuri, salads, greens. On Friday, Saturday, Sunday, champagne for breakfast, two types of homemade wine for lunch. Juices, milk, yoghurts are all there. Large territory, heated swimming pool. We will NOT go to this hotel a second time.
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5
October 9, 2024
We had a rest with my husband from August 16 to 22
Lucky with the weather
Of the advantages; views, clear sea
Of the disadvantages: the food is monotonous (the same thing every day). If you live above the 3rd floor, be ready to wait for the elevator for 10 minutes
There was only one blanket in the room. They asked for a second blanket at the reception, the girls called the maids, who in turn said: there are no extra blankets, we can give you sheets. Okay, we agreed. At the next change of bed linen, the sheets were taken away. They called the reception again, they contacted the maids, the maids said: there are no extra sheets.
Once we went to dinner with my husband separately: my husband was not allowed to have dinner for the reason: "your room was already at dinner"
For 5 stars, the service is terrible. Everything in the trailers can be purchased only for cash, which is not very convenient. Gypsies are operating in the market, grabbing people by the hands, predicting something, then demanding from 5 to 10k. If you refuse, then the rest of your vacation is showered with curses. Excursions are a separate topic. We took a tour from the hotel. Jipping to the mountains for 9 hours. The hotel offers "food" with you. What was given from the food: a couple of cucumbers, a tomato and bread. They didn't give me water. A jeep with 7 seats was announced for the tour. What we get in the end: the driver + 8 people. 4 people are sitting on a perch in the trunk in the fetal position. Of the 5 declared locations, only 4 were shown, saying that a movie is being shot at the Heksky Waterfall. What we got in fact: the driver cheated, in fact his jeep is breathing hard and he would not have been able to withstand such a number of people. The whole tour, he rolled his balls to a young girl, solved his friend's problems with traffic cops, almost got into a fight with other traffic cops. Upon arrival, we complained and we were all refunded 500 rubles/person
On the beach: the stated opening hours of the beach: from 8:00 to 23:00. Sun beds are put up at 9:00 - cleaned at 20:00. there are no garbage cans. There are gobies and glasses in the pebbles. The steps to the beach are very large. There are not enough sun beds for everyone. If you come without a blue towel, you cannot use the sun beds, even if you have a room card with you. But anyone can be on a private beach with any towel, most importantly not on a sunbed))
While we were resting, enterovirus was operating, there was a warning about it in the brochure that was given at the reception. We were rinsed by him a day after the tour (there are no questions to the hotel)
So out of 6 days we lost 2 days (1 on excursions, a watering hole for poisoning)
A very tasty restaurant in front of the hotel and not expensive (the barbecue is only rubber)
In general: we went hungry, upset and a little dissatisfied
All of the 5* cost us 150k, which barely pull 3+
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4
2
June 4, 2024
It's a great place. We had a rest in the period from 29.04 to 05.05.24. The hotel exceeded all expectations. 1st coastline (pebble beach). There is a large heated swimming pool on site (sun beds and umbrellas are available). There are a lot of plants on the territory, just walking, you are already resting. There is a large swing where you can sit together in the evening, enjoying life. There is also a sports ground (equipment is provided at the reception). The building is in excellent condition. We lived on the 11th floor in a room with a sea view (just an indescribable feeling (waking up and falling asleep to the sound of waves)). The staff is kind, helpful, everything is fine in this regard. The food is at the highest level (we had a buffet; for lovers of Abkhazian wine, 2 types of homemade wine fall for dinner). You can also buy excursions at the hotel (they are taken directly from the hotel and brought to it), the prices are minimal. There is a market near the hotel. The hotel also provides each "resident" of the Hotel with 1 hydrogen sulfide bath per day as a gift. In general, come, get high without thinking about anything, you will not regret it
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17
9
October 28, 2024
The hotel is cool!
The children gave us a ticket and we are so glad that the place is justified!
The reception was quickly served, all requests were answered and immediately transferred.
The food is incomparable, varied, delicious and satisfying!
The rooms are just like in the photo, beautiful, we also had a large room like this, everything is at the highest level!
The territory is fire, we couldn't get enough of these palm trees, I show them to all my friends and I'll attach them here
And it does not compare with any hotel in other resorts.
Thanks for the rest!
Prosperity. We will come back to you and tell everyone about you😍😍
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2
2
October 28, 2024
This is our favorite hotel now.
Thanks to all the staff.
And we ate and walked heartily, special thanks to Natalia for organizing the trip. Autumn excursions in Abkhazia are the best.
Our wishes upon check-in were not left aside, we asked for a higher floor and the view is the best.
So we did, thanks to the administrator Anna.
And the room was pleasantly surprised, clean, tidy and most importantly a large double bed, as we requested.
There is not much need to leave the territory, it is quite large and well-maintained.
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4
2
March 20
It's a very cool hotel. Gorgeous grounds, swimming pool, delicious breakfasts. It was my daughter's birthday and when we returned from the tour we were pleasantly surprised, there was champagne on the table, a plate of fruit and a greeting card. Thanks everyone. I recommend.
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September 24, 2024
We stayed at the hotel from September 17th to 22nd.Stunning views of the sea and the mountains at the same time.We admired the gorgeous sunsets.The furniture is good, the room is clean.Soap, shampoos, gels, water, tea were replenished daily, as stated.Meals are served 3 times a day buffet.The food is quite normal for breakfast: porridge, sausages, omelets, etc.Lunch and dinner also have something to choose from, they are constantly replenished, there was enough for everyone.But, those who have vacationed in 5 UAE, Turkey, you definitely will not like it here)Champagne for weekend breakfasts.The wine is local every day for lunch.The biggest disadvantage is the lack of cups and glasses, some plates had chipped edges.I would like the hotel administration to take this into account.
Leaving the hotel, you immediately get to the beach from the hotel.The sea is clear, small pebbles.There were enough sun beds for everyone, we went out quietly after breakfast and found places.In the afternoon and evening, you could watch a movie at the cinema on the 2nd floor of the hotel.In the evening, sit in the lobby bar to drink wine, chat.The territory of the hotel is quite large and beautiful.The pool is clean, and in the morning you could watch from the balcony as the employees cleaned it.
Also, mosquitoes bothered in the room, if there are fumigators in the room, it will be fine at all.Communicating with some of the guests who have been at this hotel in the past years, they said that the food and service had become worse.We have nothing to compare it with for the first time.In principle, the ratio of price = quality.
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11
1
September 28, 2024
We were here from 09/14/24 to 09/23/24. The hotel has completely deteriorated compared to the year 23. Everything was great last year. Varied food, fruits, cleaning. I was upset only by the rotovirus. But this year the hotel has blown away a lot. Apparently, the managers dragged over a new hotel that was built nearby. I'll tell you in order:
Advantages: Large, green and well-maintained territory. Beautiful sea view from the room. Satisfactory room cleaning. Whoever said it, the food (from what you get) is generally delicious. Not a bad pastry. Sometimes champagne and homemade wine are served for breakfast. Heated swimming pool, but with a high concentration of chlorine. In rainy weather, you can swim, but not for long.
Cons: Disgusting dining room - dirty, not enough dishes. Instead of cups, there are cardboard cups. The queue is for everything, for forks, plates, cups. Most of the dishes are chipped. A meager variety of dishes. There were practically no fruits - a couple of apples were lying alone. And this is not because the guests sort everything out in their pockets. There's just no fruit. Last year there was an abundance of fruits, now there is zero. The territory of the hotel has become open - local youth hang out. The beach is dirty, no one cleans it. There are few chaise lounges. We need to get up early and take our seats. Last year, there were enough places at 9 a.m. Umbrellas and deck chairs are old. Everywhere there are pieces of iron and other construction debris carried out by the sea. WiFi is disgusting. Catches only at the reception. In the rooms, if you're lucky. A cockroach was spotted in the bathroom. He did not get acquainted with the slipper and crawled into the crack under the shower.
There is no children's animation. If you don't call drawing, board games, and weaving animation. Boring for kids. It's time to send a street playground with a trampoline to the landfill.
There are not enough elevators. During the day, the staff also delivers bags of laundry. But you can't run to the 12th floor, you had to wait.
The hotel restaurants are expensive and the waiters will not give you advice on dishes, they often do not know what is made of what. There is a poor selection of wines, and if there is something decent, then in a single quantity.
And the rotovirus. He hasn't disappeared anywhere. It seemed to me that everyone was sick! From young to old! There is no children's doctor, they offered to go to the city hospital. The virus is treated only with time and 2 days fall on a person from rest.
This year's vacation was ruined, and the cost of the hotel is very high! It's not worth the money. I will not come here again and I do not advise you.
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8
October 6, 2024
We stayed at this hotel with our family from 09/14/24 to 09/23/24 on an all-inclusive basis, before that we were here on the same dates in 2023 and were very satisfied. The territory is large and well maintained, everything else has changed dramatically at the Amza hotel for the worse:
- everyone is sick with enterovirus;
- the food in the main restaurant is meager, monotonous, lack of dishes, queues first for plates / cups, etc., and then for food, it's time to replace the dishes themselves, chips and stains, few fruits and they are tasteless, the tables are loose, there is no salt in the salt shakers.
- the lack of children's animation, the only small trampoline, it was time to replace it a long time ago, with torn mats and open springs, it really poses a danger to children;
- a dirty beach with protruding fittings made of pebbles on which torn umbrellas are attached, broken sun beds without mattresses. The sea was normal, but it was often stormy and all sorts of garbage sailed in.
- the queue for the elevator, there are only two elevators for sixteen floors of the building;
- cockroaches in the room!!!
- unprofessional waiters in a paid restaurant on the territory of the hotel, do not know the menu, reluctantly and lazily accept the order, the absence of many dishes and drinks listed on the menu.
I do not recommend it!
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6
January 10
Clean and cozy, everything is included! Excellent cuisine with a wide variety of dishes and a wonderful park on site. Greek palm trees, tangerines and a warm outdoor pool. In general, the wonderful nature and location!!!
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1
2
January 12
It's a very nice hotel.
I liked everything
Purity.The linen is snow-white
The staff is attentive and helpful. The food is homemade, the freshest.
There is a hydrotherapy center and a market nearby.
The sea is almost 50 meters away.
The local population is very friendly.
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1
2
November 18, 2024
I really liked the hotel. Large and well-maintained territory. The food is buffet style, all inclusive. We had a rest in October 2024. The weather was gorgeous, warm in summer. We were swimming in the sea. When there was a storm, we swam in a heated pool on the territory. The girls at the reception are responsive and kind
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4
March 15
It was in early March. The hotel is great for off-season - warm (battery in the room), nice rooms, soft beds, sound insulation - if you're lucky with the neighbors))) plumbing, a territory with blooming mimosa! They take you to the warm Basik of Amra, even if you don't need a Basik, I advise you to take a ride and walk around the territory, climb to the 5th floor of the viewing platform - it's worth it! The swimming pool does not heat up (Although it is a good paid bar. Transfer to the hydrotherapy center (1 hydrogen sulfide bath is free every day, you can replace it with eucalyptus) - the rest is for a fee. The hydrotherapy is very good, it is within walking distance, 10 minutes walk. There is a market and shops near the hotel, it is important for off-season, Gagra is empty! The staff is absolutely adequate and friendly.
Now about the cons. The food is of high quality, but its assortment and quantity are very sad (the dishes are very often cold, before going to breakfast there were no eggs at all at 9-10, only cold sausages with sausages from the hot. A fried egg is also a rarity, I was happy once, in vain, it was cold, are we frying it in the evening? ....there are no greens at all, sometimes there was a sluggish torn iceberg, but Korean pickles for all three meals. There's a complete problem with vegetables (a couple of times there was a fresh cucumber that was obviously frozen, and then it was cut... Peas and corn are always available. Fish, small trout are cut like herring and fried, at first I didn't understand what kind of fish it was, when I read it, I was surprised! There are NO pastries for breakfast at all, except for a la pecheninka... I'll tell you right away, you won't be hungry, but there's no pleasure either. Canteen with a "twist") The highlight is champagne for breakfast on weekends!
I must say right away, if you do not plan to stay at the hotel all the time during the off-season and you will have an additional dozhor, zyrring, then the hotel as a cozy mink is not bad! You just need to understand its disadvantages. The Internet worked both on the premises and in the room. My rest passed quickly. Despite my disadvantages, thank you to the hotel! And I didn't see any cockroaches, although I looked closely, it was clean!
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1
March 14, 2024
A magical place, full of idyll with nature, and what palm trees are there,,,,the hotel is perfectly renovated, clean rooms, snow-white bed, bathrobes, towels,,,the location of the hotel is so advantageous-this is the very center-the market across the street, its own water.the clinic, if on foot, is right behind the railway tracks, well, very close, one bath is included in the price, this is the case, the rest of the procedures are according to the price list. The food was excellent, varied, surprised on weekend mornings during breakfast champagne!!!
On the territory of the hotel there is a large outdoor heated pool, after passing through the hotel you go directly to the sea, in a bathrobe with a beach towel to your chaise longue, well
After dinner, every evening there is a movie, a cinema on the 2nd floor, there is also a sport.gym and billiards.
Gagra, we fell in love with you in 2010 and you are changing, getting prettier every year!!!
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14
1
November 22, 2024
We stayed at this hotel in early November.
Among the advantages: not far from the sea, a heated swimming pool, polite staff, you can book excursions directly at the hotel. The room had a balcony and a gorgeous view of the sea. Buffet-style meals - breakfast, lunch and dinner. The usual homemade food.
Of the minuses: cleaning the room, and the biggest MINUS is the cockroaches in the restaurant, who walk on the apparatus from which you pour water and juices, and on the tables where the food is located. The appetite disappears instantly and there is simply no desire to return there for lunch. The restaurant staff does not react to comments about red insects in any way, they pretend that they do not hear.
I would definitely not go to this hotel again (because of the cockroaches infesting the restaurant).
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6
October 28, 2024
The hotel is wonderful!!!
My husband and I read a lot of reviews, of course there were a lot of bad and good ones, we decided to trust the good reviews after all.
We chose the hotel based on the fact that it was in the city center, close to the market, shopping center and generally beautiful places for walking.
We checked into the hotel on October 16, first of all, we were very impressed by the whole landscaped area, it would seem autumn, and then such a flavor (you can't even see enough!!!)
Then we came to the reception, the girls were so smart, they decorated us so quickly, smiled at us, offered a room for our luggage, sent us to lunch at the restaurant.
We had a very tasty and satisfying meal, clean, neat, polite hostess and waiters.
They also settled us higher, for which we thank the girls at the reception, they heard our requests!!!
The room is beautiful, clean and tidy. Well done girls!!!
While we were at the hotel, a lot of interesting things appeared.
We went to the cinema, used billiards on the 2nd floor (my husband is delighted), and there is even a shelf with books, Flaubert found her favorite "Madame Bovary". By the way, there was an autumn atmosphere in the lobby, the background pictures complemented the area well.😍
We highly recommend it, we will come more often!
Thanks to all the hotel staff for the rest!
Gagra is love for all time!!!
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4
July 5, 2024
A very cool hotel. Excellent service. I didn't even expect such a service for Abkhazia. Cleaning every day, fresh linen on the fourth day, the food is delicious, varied and fresh. There is leisure, mafia games with children, a movie screening, a large area for walking, sun loungers with umbrellas will be brought and put on the beach. The pool is clean. Yoga, Pilates, gym. A doctor is on duty around the clock. Hydrogen sulfide baths are provided as a gift at a local hospital. My husband, me and the child are delighted
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6
3
October 1, 2024
I really liked to relax here, the sea is two steps away from the hotel, the pool, the beautiful territory, and it's very nice inside
The staff is not particularly polite, if you take a double room with an extra seat, the extra seat is an insanely hard cot, like a brick
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3
November 16, 2024
I liked it very much. Species (all!) rooms in a tall building, a 24/7 working lobby, a warm pool, a first line, a closed area and good breakfasts. One of the disadvantages is weak Internet (Wi-Fi), but it is covered by excellent 4G+ from local operators. In general, a good place for a comfortable stay with a sane infrastructure!
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1
August 29, 2024
Of course not the Emirates, but one of the best places available to the middle class! Of course, there are disadvantages, but it's up to everyone who is looking for what he sees, we really liked it!
Positive :
1. The hotel on the shore the view from the room is gorgeous, the higher the more beautiful!
2. Own beach 30 meters from the hotel
3. The center of novaya Gagra is near the market and all sorts of shops
4. The hotel has a fairly large territory with benches and swings, there is a place to walk and breathe the fresh sea air.
5. The territory has its own large swimming pool
6. Gym , cinema , billiards , two restaurants.
Cons : the food is not very good, but you can live, mosquitoes, during rush hours (lunch, dinner ), the elevator waits a very long time, and most importantly, adaptation for two days , panos , nausea, revolution in the stomach, guts, many did not get out of bed, many call it infection , rotovirus, etc. I call it odoptation for the second year we rest in Abkhazia and for the second year give it two days then everything is normal!
The first time we came in July 23 for 7 days minus 2 days and that 5 days of rest were at another hotel
For the second time this year, for 14 days in August, from 3.08 to 17.08, we came and also minus two days for rehabilitation and that y2 days of luxury vacation in AMZA
The hotel has its own doctor , a medical center , they say that when odoptation begins , you can do an IV for 800 rubles and everything is removed by hand, but I do not believe in it in such a quick healing, so I slept for two days in a room with a sea view on the 13th floor and everything is normal!
And so, in general, the vacation was Thank God!
The second time
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2
5
February 18, 2024
We had a rest at the hotel for the New Year, the impression of the rest is very pleasant. Of course there were minor flaws, but the price matches the quality. The territory is quite large, lots of greenery, there are several gazebos, a heated swimming pool, rooms are good, cleaning every day. The food was normal, sometimes the dishes ran out, they could bring another, inexpensive alcohol, in the morning a wine drink like champagne, at lunch and dinner homemade wine, semi-dry white and semi-sweet red, mulled wine. Fruits and pastries are present. The staff does not always have time. A nice bonus in the form of baths, which are included in the price. Like in a sanatorium. The hotel is located in the center of Novaya Gagra, right on the embankment. We liked it. I would come back here to rest. There are more pluses than minuses
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12
2
October 29, 2024
We love this hotel very much.
The food here is very tasty, it's not the first time we come, and every time it tastes better and tastier. We didn't see any cockroaches here.
The receptionists are very nice. Our requests were always quickly fulfilled.
Anna is very attentive and courteous at the reception.
We already have a favorite room, we always stay in it, we are lucky 😂
Everything you need is in the hotel and there is a pharmacy and medical services.
Everything is great
100/100
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1
2
July 29, 2024
A 3* hotel compared to the Emirates or Turkey
There is a swimming pool, not deep, clean, in the morning an animator with charging
The food is good and varied, there are fruits, champagne for breakfast, wine for lunch, a coffee machine, the hotel is large so there are a lot of people in the restaurant, breakfast from 8 to 10, lunch from 13 to 15, dinner from 18 to 20, did not like the first, too liquid, do not drink citrus water and generally think what to drink and there is, every second rotovirus, we were not spared either
There is a pharmacy, a tour guide, prices are the same as everywhere else
The rooms are good, cleaned efficiently if asked, leave water, there is a kettle, tea, refrigerator, hair dryer, air conditioning, safe, lived in the left wing of a low-rise building, overlooking the sea, the sea is visible only from the top floor, so book a specific wing, check in according to vouchers
In the bathroom, shampoo, gel, shower is not very good, everything flows over and the water is all over the bathroom, no matter how carefully you wash
The water and light were always on
There is billiards for extra money
Cinema, sports grounds for free
The sea is clean, although every 100 meters there is a drain of a carved kind of water, you can take sun beds, do not lie down on the pebbles
The embankment is broken, but it is being repaired
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10
November 20, 2024
We have been here more than once and everything was fine until the last visit, but this time on 01.11.2024 the rest was overshadowed. We had a rest with two families, took payment for one of the rooms twice, I paid with a card for two rooms and as it turned out later, the second couple also paid, but in cash (and this is 13500 rubles), refused to return the money, two days of calls and proceedings did not yield results, allegedly there was no cash arrival in the accounting department, they said that by appointment there is no fact of cash transfer from the surveillance camera, later they began to say that there is no record at all, since the data is stored only for 7 days. An unpleasant situation that discouraged the desire for further visits to me and my loved ones.
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May 11, 2024
We stayed at the hotel for the May holidays in 2024.I liked the hotel, it was clean and cozy. The first coastline. The rooms were cleaned every day. There is a hairdryer in the rooms, an iron on the floor. Everything is clean and good. The territory is large and beautiful. There is a market nearby. Heated swimming pool. The beach is pebbly, it is not very convenient to leave the sea. The staff is friendly. They broke in very tasty and varied. Wine in the evening. It's just a little boring. There is no animation, no entertainment. In the evening, only the cinema was open and that was it! They didn't know where to put themselves. And so, in general, everything is fine. I recommend
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2
August 23, 2024
A good hotel, the staff was always helpful and helpful if necessary. They cleaned daily, linen and towels were changed every three days. The food is not very varied, but we did not stay hungry. I didn't like the coffee, sparkling wine is served for breakfast, red and white wine for lunch. From fruits: apples, pears, nectarines, peaches, oranges and plums, as well as watermelon and melon. There is very little baking. If you go on vacation, and not look for disadvantages, the hotel is good)
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November 5, 2024
Friends, I want to leave a review about the Amza hotel. This is our first time in this hotel, but not the first time in Abkhazia.
There is fire in the location. One hundred meters from the central market and the central streets of Gagra. It is easy to get there in any direction
And now the hotel: a beautiful restored hotel. The rooms are clean, cozy, new furniture, cleaning every day (thanks to the maid on the 11th floor, cleans very clean and helps in any matter, a responsive and decent woman, I forgot her name), balconies are all with an open awesome view of the Black sea.
The rooms are warm, the cleanest bed, mattresses, like a cloud of sleep after long walks.
Everything is necessary in the rooms and a hairdryer and dryer, etc
. There is a movie theater, movies every day, which allows you to brighten up very languid evenings of doing nothing in this hotel.
Apart from the cinema, there is nothing of entertainment, there are a lot of people, but there is no program, it is very boring and it is scary to go to the city, there is no street lighting at all, it is pitch dark.
Therefore, after dinner at 18, people have nothing to do at all
I recommend: invite artists, we are ready to pay, let the evening be bright and emotional!
There is a pool, the water is warm, everyone swims, works without interruption from 8 am to 8 pm.
The pool is clean
Conclusion: I will come back and have already advised my friends
Advantages: rooms, green area, swimming pool, sea 30 meters
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January 2
The best hotel, the best service, direct access to the sea from the hotel, two elevators , there is a bar and a dining room + cafe at the hotel , the food is delicious, the hotel is cool, I advise everyone 100000/10
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January 15
We stayed at this hotel for the holidays. In general, everything is fine, but you do not agree to the last room (you can hear the elevator constantly beeping, opening and closing).
Nutrition is not bad, you will not stay hungry, but do not expect a variety.
The coffee in the coffee machine is terrible, and it only happens for breakfast.
We were also shocked by the dogs sleeping on the sofas in the lobby. They also walk freely on the territory and in the hotel itself.
The cleaning was good, the towels were changed every two days, but there were problems with the bed. It has not been changed even once in 8 days.
Go to the hydrogen sulfide baths, you can walk.
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July 11, 2024
They were from May 3 to May 11, 2024. There is a large park on the territory of the hotel, a heated swimming pool in the park, a lot of greenery, birds are pouring in. The hotel itself is not bad, the food for breakfast is varied, if something needs to be solved at the reception (sometimes you need to come up a couple of times with one request, but it is solved). The only negative is the broken embankment. We had a very good rest.
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3
July 20, 2024
The location of the hotel is excellent, beautiful nature, large territory. The food is varied. The service is very unobtrusive, the staff does not immediately respond to basic requests or simply ignores them. Towels are not changed for weeks until you ask several times. During my stay, rotovirus was rampant, the whole hotel was ill. Whole families were sick, and only ivs saved them from vomiting. But apparently this is the general situation with sewage treatment plants in this area. I was resting alone, I couldn't leave the room because of weakness. I tried to ask to bring at least a handful of rice from the restaurant, as I couldn't physically get there, but the staff ignored my requests.
It is a pity that in such a beautiful place they cannot organize a normal level of service.
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November 27, 2024
The second time the choice fell on the Amza hotel, we decided to come with our granddaughter and daughter, because last year we had a vacation with my husband in January and liked it.I'll start with the fact that in the dining room cockroaches walk even on chairs, I imagine that they crawl on dishes and appliances, which the guests then eat.
Also, when choosing a hotel for a trip with a 4-year-old child, they chose that there would be a children's room. All this is included in the price, but not the pool does not work and the children's room did not work for 4 days.
But the most important thing that shocked us was that when checking in, the garbage was not taken out of the room for 3 days and the room (two-room) was not cleaned, and when I turned to the administrator, they sent the maid and after her visit, the purchased package with baby clothes for a considerable amount disappeared from the room, a package with souvenirs from one room was somehow transferred to another.Having discovered the loss and relocation of packages with gifts, I immediately went up to the maid, who was still on the floor and voiced the situation and asked what you threw out the bag with things, to which she said I didn't take anything, we tell her to take it, let's sort it out somehow, what we were offered to go to the common trash and rummage there.The daughter went with her, they brought her to the 4-ton tanks and said you can look, well, they will also give a janitor to help. Well, then my chapel came and I had to go down to the administrators, but most importantly, they corresponded on Whatsapp, they didn't even get to call.I understand that they thought we were talking nonsense , but an hour later the maid brings us this bag of things and asks this one , I say yes , only there are no cookies yet
The children's packs and the package were clearly not pulled out of the trash!!! But the most incomprehensible thing is neither the maids nor the administration, no one even apologized. I will no longer set foot in this hotel and I will advise all my friends. In 6 days, give 108 thousand. AND THEY ALSO OFFER A SERVICE TO CLIMB IN THEIR TRASH TO FIND THEIR THINGS.quest
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July 15, 2024
We had a rest with my wife from 07/24/24 to 30.07.24. I really liked the hotel. Private pebble beach, the first coastline. Three employees are on duty at the beach, providing sun beds and sun loungers. The food is buffet style, varied and delicious. Additionally, there are two restaurants. The territory is large and well-groomed, surrounded by benches, swings and gazebos. We will come again next year.
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June 10, 2024
One of the most popular hotels in Gagra. The food is good, the rooms are lovely, almost all with side views of the sea and the city. A few hundred meters from the hotel there is a city market, many shops, our favorite confectionery "Brioche". Well, there is a heated pool outside (30 degrees), in winter we swam in it with pleasure. Nearby there is a mud spa, a dolphinarium, a Ferris wheel.
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3
December 26, 2024
We had a vacation with my husband from December 14 to December 22, 2024 . We were satisfied with the hotel, the service, and the food. I was especially impressed with the champagne in the morning!!!!,cool territory !!!True, the lights were turned off two hours a day, but there were other activities at that time. . I recommend this hotel to everyone!!
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June 25, 2024
We rested from 02.06 to 11.06.2024. the trip and the choice of the hotel were spontaneous. The impression was rather pleasant. Among the advantages: beautiful territory, cleanliness in the hotel, its own heated swimming pool, friendly staff. The food was varied, you definitely won't stay hungry. But there were not enough fruits and pastries. They explained that they were waiting for the first check-in from June 10 and therefore the menu was added. The access to the sea is improved, there were enough sun beds. Most of the vacationers were by the pool. Free trips to the spa were also a pleasant surprise. The price of the tour turns out to include hydrogen sulfide baths. There is a market in front of the hotel, which allowed you to buy fresh strawberries and cherries. But there was also a drop of tar. A lot of people, including us, have caught the virus. With a fever and a bowel problem.. so 2 days of vacation were taken away.. although they observed all precautions. They drank only bottled water, and washed fruits with it.. Would you like to go to the Amza Hotel again? Yes.
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October 22, 2024
We rested here in the middle of October 2024. We managed to buy and go on excursions, there was practically no rotavirus, isolated cases, but it is necessary to collect a first-aid kit with us. I liked everything very much, there's not even anything to complain about) You can safely go. The food is good, though monotonous, the staff is friendly, there was enough, no cockroaches were found, only mosquitoes, it's better to take our records with you. They talk in the pool and swim in winter, heated, so if the weather lets you down, it's not a shame. The nature is very beautiful
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August 24, 2024
The park around the hotel was particularly admired, well-groomed, clean, a wide variety of trees, pleasant shade, roses. The cleanest pool. It's nice to relax on the comfortable swing, enjoying the views and birdsong. Its access to the sea and the beach.
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March 10
A very cool hotel, everything is top-notch, staff, service, food, territory, places are just amazing in general, just a family place! I recommend it!!!
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