Amara Luxury Resort
374 reviews
July 1
We were from June 22 to June 29,Amara suite room 5 stars. When we arrived, everything was beautiful, but beauty only in appearance, the floors under the bed were not wiped in the room at all, a layer of dust, a rusty watering can in the shower, you drop a crumb, ants run together (I'm tired of running with a rag and cleaning ants), the bed linen is torn, the walls are stained, the tulle is also dirty, further on the food: horror,there is nothing to eat, just a normal breakfast, boiled egg,different fried eggs, pancakes. For lunch, mashed soup is impossible to eat, or soup broth with noodles, everything is not salty, they generally replace salt there, as I understood seasoning 😝Dinner is the same, there is nothing to eat. Seafood was unprecedented in general. We ate fruits, watermelon and melon. Turks are kind, always positive, treat children well.
See original · Русский
3
2
June 26, 2023
Отличный отель. Просторные виллы. Большая территория. Много зелени. Много бассейнов. Отличные водные горки. Аттракционы для малышей. Галечный пляж. Море чистое, прозрачное. С пирса можно понырять. Разнообразное питание. И его очень много весь день. Мороженое весь день. Шаурма, пицца, бургеры в промежутках между основной едой. Алкоголь в том числе импортный рекой, а безалкогольные напитки вообще круглосуточно. Через день большие концерты и каждый день анимация. Примерно 50% россияне ещё 30 жители бывшего СССР. И немного Турция и Иран. Из Западной Европы никого. Чуть хромает обслуживание, но это если придираться. Отель семейный. Очень много бабушек с внуками. Молодёжи почти совсем нет. Если вам 17-25 лет, то будет скучновато.
3
October 23, 2023
Just returned from Amara in Goyniuk. The hotel is very beautiful with good service and excellent cuisine. The room stock is old and tired, but the rooms are spacious, yes, and we only came to the room to sleep and change clothes. But in this hotel there is theft among the staff who enter the rooms. Personally, 100 dollars have disappeared from our purse from our purse. It turned out that we are not alone. Before us, 800 dollars were missing from the woman's room. The gendarmerie came, but to no avail. The reception just shrugs. It's a shame milking such a hotel. Yes! You are not responsible for the safety of our property, but please be responsible for the staff who has access to the rooms. In general, the great impression of the hotel was spoiled by the fat minus of theft. My husband and I have been going on vacation to Turkey for 13 years and there has never been anything like this. This is not a custom review. We were at the hotel from October 14th to 20th and stayed in room 2141.
See original · Русский
5
3
September 3
A hotel with a trick (very illogical)
To begin with, I would like to note right away that the designer of the territory of this hotel needs to be taken away from work, because we have never seen such an inconvenient location of all important points in our lives.
The amphitheater and the children's pool with slides are located very far from the main building. If you are traveling with a child, get ready to walk a lot. The timing is also a problem, because the mini disco ends at 21:00, the show starts only at 21:30, you'll be lucky if you're not late, and you just don't know how to spend this half hour, because next to the amphitheater there is a poorly lit wasteland, a small bar and 3 benches. Poor lighting in the evening, in principle, throughout the hotel.
The main beach - opposite the main pool is incredibly dirty, we went to the beach every day, which is opposite the slides, it felt as if we lived on the second line, and not on the first, because the way to a clean beach was about 10 minutes one way.
The pool with slides is dirty and yellow. The main pool also did not inspire confidence. I liked the two quiet pools, they are cozy, they are surrounded by greenery and have beautiful views of the mountains. There is always an opportunity to find sun beds everywhere, there were no problems with this.
The animation is neither there nor here. If you are a young group of friends, you do not need to come here. The hotel is family-run, there are a lot of children. But on the other hand, I can't call children's animation strong. It's as if animation is trying to maneuver between the youth and family concept, but it doesn't work at all, so both directions are lame.
The food is decent. There are many separate cafes, a bistro that works 24/7, an ice cream parlor, food courts with burgers, shawarma, crumbs of potatoes and fruits open from 12 to 16. In the main restaurant, too, you can always find something to eat and not stay hungry, but without frills. Alcohol is normal.
The service in the main restaurant is lame. The waiters do not have time to clean the tables, so that you can pour drinks, you need to catch the waiter yourself.
We got a good room. The miri bar was cleaned daily, the bathroom accessories were replenished: toothbrushes and toothpaste, shaving kit, cotton pads, dry wipes, shampoo/conditioner/shower gel/body milk - everything was provided. In general, everything was fine, if you do not build high expectations, since the room stock is already tired. Among the complaints: dirty windows on the balcony, sometimes there was a bad smell of sewage from the bathroom.
If you live in the main building on the 3rd-4th floor, you will be waiting for an elevator for a very long time. The elevators are stuffy, as well as in the corridors where the rooms are located, there are no air conditioners at all.
There was a bad smell of sewage on the territory of the hotel, especially where there was an a la carte fish restaurant, which is actually why we did not go to it. There was an outdoor toilet nearby. By the way, there are very few outdoor toilets, if you are lying in a quiet pool, you will have to return to the "main" area with the main pool.
The free Wi-Fi worked very well throughout the territory, which is a huge plus.
Ice cream in packages and regular balls, bottled pepsi drinks, fanta, sprite, beer - 24/7, which I also liked.
Many thanks to guest relation - Margarita Rodich, the strongest side of this hotel, all our requests and wishes were taken into account, a very responsive employee who is ready to help at any moment.
A mid-range hotel, in general, for such a price, the rest turned out to be quite good. We can recommend it, but be prepared to put up with the nuances.
See original · Русский
November 2
We were previously in Zygma, Antedon, Alinda and Turban Thermal. If you were there too, or you were in better hotels, then you don't need to go to Amara. It's very dirty here. Everywhere. Dried dirt on tables, chairs, chaise lounges, on the floor and seats in toilets, on plates, forks, spoons, cups and knives. It feels like this is not a Turkish hotel. 80% of the staff are Kyrgyz. And they work fine, there were no questions for them. But! There are critically few of them, they are clogged, afraid of tips, all sullen, the impression that they are being beaten. Drinks at lunch and dinner are not served here. You take the bottle yourself and put it on the table. We have always loved sauces based on fermented dairy products. They are beautiful in Turkey. And so. They are also available here, but they are not displayed on cooled installations, but simply on tables. After two hours, they are removed, and then put out again. Like all other vegetables and salads. Guess the results for yourself. It happened. Desserts are bad. Paper cups for tea/coffee. Or dirty cups (they weren't always there). I will not write about food, rooms, cleaning, etc. All the negative reviews are true. Half of the guests are coughing and sneezing continuously. Perhaps due to unsanitary conditions.
The cherry on the cake was the holding of some kind of teenage gathering of citizens of the former Soviet republics in this hotel. As I understand it, within the framework of the Ottoman ideas promoted in Turkey. For a week, the hotel turned into a premium pioneer camp somewhere in the vicinity of Bishkek. Imagine three hundred children and teenagers. Everyone has a phone. There is a ticktock on the phone. Naturally, at full volume. In the dining room, in the sauna, in the cafe, in the lobby, in the pool and on the beach. And several caregivers at all. And the T-shirts have the inscription "Uzbekistan" and "Kazakhstan" in Russian. There was a strong feeling that for 300 + tr. we went to relax somewhere in the Ryazan Prospekt metro area. It lasted the whole second week of our vacation and was slightly upsetting. On the last day, some new carnival in uniform came by. This is very beneficial for the hotel. Savings on alcohol, on food, and the cost is slightly lower than for ordinary guests. Discount for wholesale, so to speak.
Somewhere in the description of the hotel I read that the hotel accommodates single men. This moment is filled with a certain meaning here. Every day, piquantly dressed animator girls from those very Union republics defile here. Young, beautiful, nicely dressed, Russian-speaking. A real decoration of the hotel. Late at night, they all gather at the club on the minus ground floor. I did not specify further details, because I went with my wife. But it looked nice). I am attaching a photo.
The hotel has passed its "point of no return". It will cost a lot of money to restore it to its originally intended state. And the owners, of course, will not spend them. This hotel is a typical "cash cow", leaving on the remnants of former luxury. The degree of dilapidation is critical.
Going to this hotel was a mistake. It's easy to avoid it. This is the Armas network. Go around it by a large radius, dear compatriots, and you will be fine, as in the normal Turkish fives. And here, even without you, there is someone to relax. There were a lot of people in October (the Baltic States, non-brothers of military age with squads and girls and a rich variety of guests from the former Soviet republics). There are few Russians/Belarusians, Turks too (they only come for weekends).
See original · Русский
3
September 16
Great hotel. Food is the highest level for hotels. The staff is polite. The service is not intrusive. The rooms are great. The territory is large, the beach is long. It's very clean, everywhere.
See original · Русский
2
November 9
We are thrilled! A super hotel! I liked everything! Beauty, cleanliness, food, beach, animation, staff. The only drawback is room cleaning. This is an outrage for such a hotel! Well, in principle, thanks for the rest!
See original · Русский
1
October 19
We are resting here now
There are no bathrobes
Cleaning is one name , even the cup after drinking coffee was not taken away , the repair is old , the wallpaper is peeling off , they moved into the room and in the shower the hair from previous guests. I asked to replenish the bar with water ... 2 days without water in the room as a result . At the reception, I do not understand how they work at all, they are not oriented in the hotel business as much as possible. The food is 3 * , the dishes are terribly dirty , you run around asking the waiters for the appliances and as a result they give dirty appliances, lipstick marks on the appliances ( not once) , apparently some Kings of Turkey work in bars, otherwise you cannot explain the throwing of water bottles. Dirt is everywhere, I often rest in Turkey, but this is the first time I've seen it. I do not recommend it.
See original · Русский
1
September 20
It's not 5 stars, it's 3 plus or 4 minus. For me, this hotel is a disappointment. The rooms are battered, there is practically no lighting in the bathroom, the cleaning leaves much to be desired. Regarding the food, they even managed to spoil the trout, 80 percent of the dishes are tasteless! There are no questions about drinks, there are no complaints here. The territory is large and beautiful. The sea is clean, the entrance is normal only from the pier, you can get hurt from the shore. Animation: 2 more or less live animators, the rest are boiled. They invite evening shows of the amateur level, it would be better to hire a normal animation that could do everything by itself. At 23:00, life in the hotel almost ends. Contingent: mostly those over 50, and mothers with children who have not yet started or have just started walking. If you don't belong to these categories, you definitely don't belong here. And I almost forgot about Wi-Fi: it doesn't catch all over the territory, even he gets a C
See original · Русский
3
August 7
The hotel is chic, all rooms are clean, The food is very tasty. Who loves volleyball, it takes place here every day, concerts and shows every day. Special thanks to chef Abdullah
See original · Русский
2
2
November 4
Unsanitary conditions according to lakshari!
All the advantages of the hotel cover the fact that EVERYTHING! Absolutely EVERYONE has had an intestinal infection in this hotel! The youngest child is the worst ! The doctor, attention, diagnosed overheating in the sun and dehydration. It is clear that the local clinic does not want to spoil relations with the owner of the hotel and it is easier for him to make such diagnoses... when I sent the results of the analysis of the child to my doctor at home, she immediately wrote to me - a severe infection, leukocytes are off the scale. As a result, the child is on ivs, antibiotics, vomiting, diarrhea and so on for half a vacation. To pay such money and stay in the room, there are no words! My relative was also very ill with abdominal pains and fever, and what the local doctor wrote to him in the diagnosis, I think you understand ... the rest of the family members were carried away, in the truest sense of the word, the dishes are dirty, flies sit on the food, there is no cleaning in the rooms and in the hotel itself. It would be nice to have a one-time campaign of such poisonings! But I started looking for hotel reviews now, they were like that before! It's just a nightmare! Complete unsanitary conditions!!! We were given a room that was killed in the trash, cobwebs, dirt behind the sofa, went to the reception, guest reception - zero sense. At least take a vacuum cleaner, a mop and my room yourself!At first I thought , why are there so few lamps and it's dark in the room… so it 's not to see this mess of dirt and broken furniture !!!And this blackmail and threat at the reception upon check-in, just know the comments - I'm going to put you in the penthouse for one night, and then in your paid room, if you don't want to, then I'll put you in the room of your position, but only then if suddenly something is wrong there, you won't be able to change it. What is this all about?! My relatives moved three times because of: the sewer stank, the bathtub flowed, I wonder if Europeans are also accommodated in such rooms or is this just our attitude?!. I read- people were waiting for their departure from this hell, I understand them perfectly, I applauded the pilot so much when landing in Russia, as if I was sitting in the first row at the Bolshoi ballet. the pros are : the territory where there is a walk and animated shows ... ( surprised that there is no banal foam party here , and the children are her we waited) , but it all pales in front of the fact that the vacation was ruined . Of the 2 weeks , we were able to rest normally only the first week , then everything is in a fog:the doctor , the hospital, endless trips to the pharmacy, the search for rice in the dining room and the fear that now everything will start over ... the director and the management of the hotel should be fired for such negligence in relation to the cleanliness of the hotel ! I do not recommend this hotel to anyone! We returned exhausted and tired, rest after which we need to come to our senses!
Anyone who has encountered such a situation as I have in previous reviews, I advise you to write about this terrible unsanitary conditions, poisoning on their official Instagram page!
See original · Русский
1
1
July 7
This is my letter to the main guest relations manager:
We checked into your hotel on June 29, departure on July 11.
Every day I have to go to the reception 2-3 times to resolve issues that should be included in room service
and waste my time:
1. For three days we asked to repair the hair dryer, I could not dry my hair and eventually fell ill on the 2nd day of my stay. The hair dryer was never fixed. On the 4th day, we demanded to change the room. Which was done only the next day.
2. There was dirt in the new room, which I reported at least 2 times, but it was cleaned only after 2 days, when we found the cleaner in the room.
3. Change of bed linen - change only after insistent demand, but should be at most once every 2 days in a 5 * hotel, which you consider yourself to be. Now I have to go to the reception again and ask for a change of linen.
4. The rooms do not provide bathrobes, toothbrushes, washcloths. Although, again, this is due to your stardom. All this has to be knocked out!
5. In the feeding area (restaurant) You have recruited students who can't even wipe the tables - sticky, in the remains of spilled colored drinks.
6. On the tables, on the food - flies!
7. The dishes are dirty - you take them in your hands, and the bottom is all rough, in the dried remnants of food.
8. For 4 days there was no tea except black, the answer was the same - the bags ran out (in stores too??)
9. The kids' club is nothing terrible, trampolines, toys - everything is tattered, old, there is an unpleasant musty smell in the premises. All this resembles not a Luxury, but a stall.
10. On the first day, a child in a pool with bridges on a broken tile cut off a flap of skin on her heel!
11. The rooms in which we lived were already so broken, there was no door in one shower. Water was running all over the shower. There is a dirty hole with black mold on the sink - all this makes you feel sick while brushing your teeth
See original · Русский
11
1
July 5
This is the second time we are vacationing with our family at this hotel.
The impressions are always great.
The rest in this hotel flies by unnoticed.
The service is at the highest level.
Very active days.
The animation is the best!!!
See original · Русский
1
1
October 9, 2023
In general, the hotel is good, the main advantage is a large beautiful territory, a large beach line, magnificent local nature, mountains and coniferous forest. A good, varied menu in the restaurant.
There are shortcomings in the cleaning of rooms, non-compliance with the configuration of rooms according to the Luxury status, poor table cleaning in the main restaurant.
The coastline is pebbles, as they say for an amateur, but this did not bother us, and we even consider it a plus, since water with a pebble bottom is usually cleaner.
See original · Русский
3
3
August 11
We had a rest in July of this year. Of the good things, this is a huge area and animation, but unsanitary conditions killed everything. Starting from the rooms, we were moved three times. Sometimes the bathroom flowed so that you had to wash your ankles in water and couldn't get repairs or relocation for three days, then the stench of sewage in the bathroom. Well, the equipment and furniture itself have been asking for replacement for a long time. Well, the worst thing is that they were terribly poisoned, right up to the clinic and ivs. The administration's reaction to the flow of complaints at the reception that you have some kind of problem here, people are bringing down some kind of infection!!!- Zero! It later turned out that the dishwasher had broken in them, but it was not immediately understood. In general, never to this hotel again.
See original · Русский
4
October 3, 2023
If you don't find fault too much, then the hotel is on the 4th floor, what you liked: a large beautiful territory in greenery, nice large clean pools, enough sun beds, the sea, delicious bottled sweet soda, water sports training, several beautiful piers, if you go through the points, then the food: average was something delicious and what-it's not very, there are a lot of fruits, cheeses, seafood for 9 days a couple of times and I won't say that they are delicious, there are a lot of sweets here they are delicious), with regard to alcohol, the wines are not delicious, the beer is not bad, cocktails at the bar are made tolerable for some reason only for girls, when his husband went for cocktails, they mixed just disgusting stuff, the animation is average, now from the specific minuses: the rooms are not cleaned, in the first days of settlement something was visible that they were doing, and then they scored, it was possible to draw on the table from dust, pastel was not changed once in 9 days, towels were changed, but dirty ones were not taken away, in the last 3 days of rest they didn't do anything at all, they didn't take the garbage and didn't change the towels, in general, the cleaning is disgusting, as many wrote earlier, the furniture is broken, a thorough repair is required, the conder was buzzing, the TV with a leaking screen, the room as a whole is 3 ku, and the cleaning is 2 ku!! the territory, the sea - 5, the food - 4, and of the minuses, well, for us personally, there were aching children at every step, it was impossible to have dinner in silence, next time we will definitely consider the hotel 18 +, of the pluses there was also a Finnish bath, BUT it was the only one that worked out of the three existing ones, the other two did not work, the hamam too it was cold and the pool was drained, into which it was supposed to plunge after leaving the steam room, we had to go to the one next to the gym, for 9 nights in September we gave 250,000 rubles for two, but the hotel does not meet these rates for its services. The price of all this is 180,000 maximum. Conclusion in general, you can relax, but there is no desire to visit again. For this price, you can find better options
See original · Русский
9
5
October 29, 2023
Great hotel!! The territory is large, well thought out. The food is varied, every day veal, chicken, fish of different types (sea bass, dorado, salmon, etc.). Evening program, daytime activities, there is always something to do. The room was given to us more than it was supposed to be, wet cleaning was every day.The sea is the purest.In the pools, the water was cooler than the sea. But this did not prevent us from having a wonderful rest!!
See original · Русский
1
2
June 2
we rested from May 25 to June 1, 2024. We didn't like the hotel. 1. Late check-in after 14.00, they fooled around for a long time and settled into a promo room, although a superior with a land view was paid, but on the second day the room was replaced with a super with a sea view (which is more expensive than the paid one, the jamb was fixed) 2. There was no renovation in 2023 of the hotel, old furniture, shabby room, the hotel itself is also very bu, although everything in the room is working properly 3. Entering the sea from the shore is difficult without caralks, there is nothing to do, you can fall, a gentle approach (the water is very clean, you can see the fish at depth) 4. QUEUE at the snack-the bar is constantly 5. The choice of food is quite monotonous day by day, and not to say that it's very tasty 5.The staff of waiters is entirely Kazakh (I'm not a Nationalist, just the Turks are much more attentive to the guests), so serve yourself or you'll wait forever for 6.Beer grade 1 Ephesus...junk, there are only 6 varieties of frozen stuff, too, 7 junk. There is a normal service in the bar, but there are no cocktail names and menus that can be prepared, so if you are not a specialist in alcohol, you will stupidly look at the bartender and try to figure out what you want (without knowing what he can do) 8. There are only 3 children's slides in the water park, so adults are passing by. 9. Performances of dancers in the amphitheater at the level of yard teams, rarely something interesting.10 Walking along the shore along the hotels as in Belek will not work, they do not let security, only their own beach (but it is very long 300-400 meters) Of the advantages, I can only highlight the clear sea, mountains, green and large territory of the hotel.
See original · Русский
2
2
July 31
I liked it! Read the reviews carefully. There is not much entrance to the sea, large rocks, but corals save the situation. There are handrails to enter the sea, it's super. And there is an amazing pier. The food is solid 5. Animation is 100%. The territory is gorgeous. A place where you want to return.
See original · Русский
1
2
August 22
We were at this hotel from August 14 to 22, we bought a ticket for 303 thousand for three, it was a spontaneous trip, so we did not have time to study all the reviews, and as it turned out, it was very in vain. Yes, an intestinal infection is really raging in the hotel, thanks to her, the child lay in the hospital for 4 days under ivs, barely came out (incessant vomiting, diarrhea up to 20 times a day, temperature 40! they discharged me right before departure, how scary it was to fly with a small child who couldn't even stand on his feet from impotence (my husband and I also got sick, but in a milder form. Most likely, the hotel saves on disinfection and sanitation, at the entrance we were given a room in which there were just black ones!!! the floors have not been washed for probably a year, and the curtains have probably not been washed at all since the opening of the hotel! We wanted to change, but they offered us a smaller room, we stayed in this one, asked to wash the floors, insert a light bulb in the bathtub, remove blockages (the water in the bathtub and shower did not go away), and the refrigerator almost did not work, but we did not need it. If it hadn't been for the infection, I probably would have put a 4-hotel, but this horror crossed out all the advantages that exist, it's like we've been to hell! We had ALL the pills for such diseases with us, but nothing helped, they exhausted the whole child, brought him to breathe the sea air, go swimming, and took away the whole patient, and how much more to recover, it's scary to imagine! People, if you are traveling with young children, choose a hotel more carefully, yes, you can catch an infection everywhere, but here you will catch it 100%!
I also wanted to write about the guide from Odeon tours. Upon arrival, we forgot a small children's backpack on the bus, left a request to give it to us, but the driver did not find it, most likely did not notice it, it was blue and merged with the color of the bus interior, we asked to take a better look, of course no one did. On the way back, they asked to arrange an individual transfer to the airport, it was unbearable to take a sick child to hotels, to which he said the cost would be 75 €, and in general the office was already closed, it should have been earlier! In general, no help, no sympathy, all this is very unpleasant, and it's a shame that after paying a lot of money, they treat you with such disdain.
I can't say anything bad about the hotel staff, everyone tried to help in some way, the waiters offered to bring food to the baby's room, the cleaners put more towels, all issues were resolved quickly at the reception, there are most likely questions to the authorities, how can it be that the infection has been walking around the hotel for so long, and it is impossible to get rid of it Get rid of it? Close the hotel for a car wash, I do not know! This is a mockery of the guests!
The only thing I really liked was the sea and the hotel grounds, they are gorgeous!
Well, the local hospital, Anatolia hospital, the doctors did everything quickly, the blood test was ready in 15 minutes, they immediately put on an IV, and the nurses were on duty and monitored the child all night, that's a huge human thank you to them!
In general, we no longer set foot in this hotel, and most likely to Turkey, we saw a couple of children on the plane who also vomited, it's just some kind of horror...
See original · Русский
3
September 26
We had a rest at the end of August 2024 with a 4-year-old child. The superion room is on the 4th floor. We read negative reviews about the hotel before, but everything worked out. The overall impression is good. The room is large, with a side view of the sea, quiet, clean. The food is good, there was enough of everything. Due to the fact that the entire hotel is full, the restaurant is crowded at lunch and dinner, but not critical. The Turks are doing well, they are trying, the attitude towards Russians is excellent! So I recommend the hotel, but not the promo rooms, they have not been renovated
See original · Русский
October 31
Amara Luxury Resort: disappointment instead of luxury
We vacationed at Amara Luxury Resort in October 2024 and were extremely disappointed. The hotel positions itself as a 5-star hotel, but the reality turned out to be far from expectations.
Let's start with the "meeting": at the reception we were met by rude girls who were rude and behaved extremely disrespectfully. We were given a room with a view of the wall, which was dark and damp. When we asked to change the room, we were met with an aggressive refusal: "Do you want to stay without a room at all?" No 5-star hotel has ever been so rude.
Food is a separate story. Compared to Queen's Park Le Jardin 5*, which is located in Kirisha, where we vacationed a year ago, there is simply no food here. The dishes are monotonous, without zest, and there is no variety at all. The queue for the dining room is lined up 10 minutes before the opening. If you do not arrive at the beginning of the opening, but 30-40 minutes later, you will see an incredible picture of how almost all the food was disassembled. And salads are simply mixed from the leftovers.
The beach is very small, the sun beds are right next to each other, it feels like you're in a tin can.
The technical condition of the room also left much to be desired: the hair dryer did not work, the air conditioner worked by itself, it was impossible to adjust it.
There was no entertainment in the evening, although the Mirada del Mar Hotel was located next door, which had parties every day.
As a result, instead of a luxurious vacation, we got rudeness, a dirty room and poor food. I do not recommend this hotel to anyone.
See original · Русский
4
June 14
A good hotel, but the prices for entertainment (paralacing, banana, sofa) relative to other hotels are almost 2-3 times more expensive. Then one more thing, we had paid for ultra all inclusive, but the bars asked for $ 10 to pour a simple cheap Red Label, I'm not talking about Chivas anymore, it's not there, what this ultra hotel knows.
See original · Русский
1
July 25, 2023
Прекрасный отель ! Отдыхали с 09.07.23-23.07.23 двое взрослых и ребенок 8 лет. Номер был с видом на море , на 3 этаже . Номер большой , удобный . Питание отличное , разнообразное , вкусно все . Не было проблем с местами в основном ресторане , когда бы не пришли . Рядом с основным рестораном детская большая площадка . Пока мы ужинали , ребенок развлекался на площадке . Живая музыка и днем и вечером , анимация замечательная . Море чистое . Мы располагались на пирсе , тк все плаваем хорошо . На пирсе бар ( холодильник ) 8 наименований напитков .
Замечательный аквапарк , много горок , возле которых можно и полежать на лежаках , тут же и бар , напитки , мороженое .были и в отелях выше классом , но , хочу сказать , этот отель очень достойный . Наша семья рекомендует его для отдыха . Не пожалеете .
12
4
September 7, 2023
Хороший отель. Цена-качество. Отличное наполнение напитками в холодильниках по территории. Обычно в отелях только вода, здесь можно самостоятельно брать - газировку, энергетики, айран, воду. В целом много сортов пива - эфес, бекс, миллер. Большой пляж, место есть всегда. По еде нормально - бывает хуже, бывает лучше. Номерной фонд уставший. Из минусов - плохая уборка и в целом хромает обслуживание номеров. Пока не попросишь, могут не поменять полотенца, не сменить белье, не дать шампунь и тапочки. Анимация есть, но без фанатизма. Удобное расположение, можно пешком ходить в Гейнюк, рядом остановка маршрутки до Кемера (в пути минут 30). Персонал русскоязычный, вежливый и старательный. В общем, если не сильно придавать значение минусам, то отдохнуть здесь можно очень хорошо.
3
4
November 3
I rested at this hotel from 22.10 to 29.10 after 2 days of my vacation, I fell ill, the temperature rose 39 degrees. I approached the staff at the reception several times and asked for help with medicines, no one helped, I did not get through to the insurance company! Upon arrival, I learned from the news that there is a virus in Turkey! I noticed that many people had colds. It seemed strange to me! I really didn't like this moment, the rest was ruined and no one provided help! It is necessary to crawl at all to pay attention! A lot of money was thrown away (136,000 rubles). I was on my way to rest, but as a result I caught an infection. And also in all pools the water is cold.
See original · Русский
September 27
For a five-star hotel and considering the price tag in September 2024, it's just terrible. The interiors are "remnants of former luxury": it was obviously gorgeous 20 years ago, but now everything is tired, broken, dirty, unkempt. The family room is large, but the cleaning is disgusting. There's plenty of food, but it doesn't taste good. The staff is not bad, but there are very few of them. Toilets in common spaces are a bore. Sand was poured on the beach, but 5 meters from the shore there are huge boulders, be sure to take aquashouses.
No one likes talking to anyone here...
See original · Русский
2
August 25
We rested at this hotel for the second time, and after reading the reviews that people were poisoned, we did not believe, last time the food was high-quality and varied, this year they warn right at the hotel that there are a lot of poisonings, all the rest time we responsibly chose food, but on the last day I was poisoned, now I'm lying aroundThank God at home, with the temperature and all the delights of poisoning.And so everything is fine and the room and the sea and the territory and the animation, but I think that in 5 stars, the quality of food needs to be paid more attention, less is better but better
See original · Русский
1
August 5
You've got an intestinal infection!! The only positive thing about this hotel is its beautiful grounds. That's it.
Minuses:
1) terrible room cleaning (torn bed, dirty towels, and the floor is cleaned... with a dry mop)
2) the restaurant is completely unsanitary (the plates are dirty, all the appliances are not just dirty and sticky, they put them on mats that have never been wiped). Because of this unsanitary situation, everyone in our family got an intestinal infection (there were 3 of us). I returned from this hotel last night: vomiting, loose stools, temperature 38.3°
3) the hotel itself is already very "tired", the plaster on the walls in the corridor is falling off, the signs for the rooms do not know what it is to hang in the level. We ordered a room with an extra bed. As a result, an ordinary room with a sofa laid out, there would be no questions about it, except that it was broken, and it was broken so that it was impossible to sleep on it. They asked for a change all day, neither the technician nor the cleaner knows Russian, they have not heard about English at all, they speak only Turkish. As a result, they folded the sofa and put a cot across the room (ingeniously, not to go to the balcony, not to go to the other side of the main bed), I had to move everything myself. And it's all for 350 thousand rubles in 8 days!
I have visited 5 hotels in Turkey, and this is one of the worst
See original · Русский
9
1
October 12
This is the worst hotel I've ever been to. At the reception, extra payments are pulled upon check-in, namely OLGA, naturally without a receipt. We didn't like the room for an additional fee and of course we didn't get the money back, but we checked into a room that was already booked for the tour.
All organizational problems are shifted to the guests, and the staff is completely indifferent:
there is no light in the gym - go yourself and look for a technician!
There is no information on the transfer - look for it yourself if you want to leave!
The rest is catastrophically ruined, I do not recommend this hotel to anyone!
A gift was given on the birthday, but they did not do this for the guest either - the mother is 60 years old, they themselves reminded and paid attention: They said congratulations to you! Well, if you haven't eaten yet, then we can make you a cake.
We ruined the whole mood before leaving.
The only thing that is normal is the cuisine, varied and delicious.
Everything else is about nothing.
The sun beds are all occupied with towels, no one controls it.
There is 1 track out of 4 in the gym, there is no light🤦🏻♀️ the equipment is scattered and no one is watching it.
The SPA compulsively offers massage for 100€
Room: dead, everything is shabby, the air conditioner turns on itself (there is no remote control), the floor was washed 1 time in a week (upon check-in)
We went from Minsk via TezTur - everything is fine with the organization in Minsk, the guide Alexandra is barely alive, if you do not buy excursions, then she does not care if she has such guests or No, it's not.
The photo is all you need to know about the hotel, they are trying to show you a beautiful picture, and the real service is like the prosperity in the photo.
See original · Русский
4
October 6
Nice and clean sea, large territory. That's where the advantages end. Cleaning stole a gold ring from a suitcase and $200. The mini bar was replenished 2 times in 10 days of rest. (only at the request of the reception), there is no cleaning at the far pier at all, the bottles were standing all the rest
See original · Русский
September 21
We are at the hotel. It's just terrible!
I've never seen such dirt, let alone in Turkey, even in 3 stars in Asia.
The floors in the rooms are such that it's scary to take off your shoes, dirty bed linen! The child's bed was covered with a sheet in someone else's blood.
The cleaning is just disgusting! Garbage is swept under the table or behind the table leg - that's it! Get out! Toilets, bathroom and shower are not washed even in the room. I'm not talking about public toilets at all. Srach.
There are 2 towels for 3 people. Do you want more?! Run after the staff for a day. If they decide to change, they will put 2 again!
It's dirty around the pools, dirty on the territory. The kind of furniture makes you sick. They don't wash it, the upholstery is stained. It's just awful. We practically checked in with a small child for a day when we refused a broken and not cleaned room.
Not a foot in here anymore.It's a shame!
By the way, we did not find a hotel guide at all.
See original · Русский
4
June 30
The food is great. The service is excellent. The staff is on top. The territory is huge. The rooms are clean, but have not been renovated for 10 years. The entrance to the sea could be cleared of stones.
See original · Русский
3
1
July 21
An extremely unpleasant place! This hotel is getting worse every year. In the kitchen, in the dining room, in all cafes - absolute unsanitary conditions, constantly dirty plates and appliances. If you are going to this hotel, be prepared for 100% poisoning. The rooms are dead, the cleaning is unstable and not of high quality.
Extremely unpleasant place! This hotel is getting worse every year. In the kitchen, in the dining room, in all cafes - absolute unsanitary conditions, constantly dirty plates and appliances. If you eat at this hotel, be prepared for 100% poisoning. The numbers are dead, the cleaning is unstable and of no quality.
See original · Русский
6
October 19
Nice hotel, but the renovation is not fresh. Cleaning is daily. There is a lot of food and it is delicious. The staff is friendly enough. The territory is clean and well maintained.
See original · Русский
1
October 13
We are currently vacationing in this wonderful hotel! We chose it for a long time, but we did not regret at all that we chose him! Most of all, I liked the variety and taste of food and the huge beautiful territory of the hotel! The beach is very clean, the sea is warm! In general, if you are planning a vacation in Kemer, then here you are! The Caucasus 👆🏻
See original · Русский
1
1
October 19
Nice hotel. The food is delicious and varied.The animation is cool. A good program in the amphitheater in the evenings. In general, it's fine for your money. I recommend.
See original · Русский
1
October 2, 2023
Excellent hotel, we are resting in it from September 30 to October 15, 2023. Friendly staff, very tasty varied food, water and other drinks are freely available. There are several bars on the territory, one restaurant is free (main). There are paid restaurants, we haven't been there. For lunch and dinner, grilled fish of two types, beef and chicken. In addition to the grill, there are many other diverse foods, a good selection of fruits and cheeses. You can easily get to Kemer by bus, going out on the main highway, as far as. Buses stop not only at bus stops, if you vote. The fare is 25 lire. There is a market in Kemer on Mondays.
The hotel is very green, in flowers and trees, the territory is huge.
For kids there are carousels, water slides. You can live in buildings and villas (the price is higher).
See original · Русский
1
2
July 12
We flew with our family to Amara LuxuryResort,07/5/2024, and just without words, my child got sick with rotovirus on day 4, to call a doctor is a whole problem, it feels like we didn't come to rest but to Hell for our own money, the food is not delicious, the service is at zero, everything is dirty,the bar is not replenished,food burnt from which it is terrible to die, the rooms are old and dirty, well, in a word, 8 days of torment, and it is in this hotel that I do not recommend in any case at all, they brought a healthy child and we take the whole patient away from here, this is Hell.
See original · Русский
10
1
August 12
Good afternoon! We stayed at the hotel from August 3 to August 10, 2024. At this time, the hotel has a difficult epidemiological situation, our whole family fell ill with an intestinal infection. The youngest child was admitted to the hospital and was on a drip for a day. On the first day, our guide told us to be careful, as 5 families are in the hospital with an infection. We also met several new families at the hospital, who were brought from our hotel. In general, the hotel is wonderful, large, beautiful, but now you definitely should not go. Take care of your health!!Unfortunately, no one warned us about this when buying the tour...
See original · Русский
9
1
August 9
We were there with the company for about a week, everything was generally good, large-scale and beautiful territory, entertainment
but
You can close your eyes to everything, except how we took turns coming down with poisoning
Be careful with the food there 🙏🏻
See original · Русский
2
1
November 27, 2023
We rested in Omara Laksheri from 5.11 to16. 11.2023. When we bought the tour, we were afraid that it would already be cold, but everything went great! On the street 25-26 and the sea is 25 degrees, we swam until the last day. We lived in a SUPEROIR room with a sea view (42 sq.m.), a wonderful room, cleaning every day, everything is fine! The view is wonderful! The food is excellent, fish: trout, dorado, salmon, meat, as well as fish of different types, both fried and boiled and grilled, for every taste. Vegetables, fruits, cheese, all sorts of varieties, olives of various types, salads, sweets are a great variety and everything is very tasty!!!! There was also a separate assortment for children! The staff is very friendly, we made friends with the waiter boy, Emir Efe Akengin, every morning began with a very pleasant conversation, in the Denis lobby bar, by the pool Kudryash made wonderful cocktails! The territory of the hotel is very large and beautiful! We arrived late, so not everything was already working, but in the season there are carousels, water slides for the kids, we went for a ride, turned them on without any problems! The beach is a 5-minute walk away, the beach itself is sandy, but when entering the sea a small area is rocky, but again there is a pier. In conclusion, I want to say that we really enjoyed our vacation and now, as soon as we get ready for Turkey, we will come to this hotel!!!! Thanks!!!!
See original · Русский
3
June 7, 2023
Отличный отель для знакомства с Турцией. Питание на уровне, чистые и ухоженные номера, приветливый ресторан. Отель семейный поэтому пос 23 тихо и спокойно.
Есть большое количество бассейнов, один в самом отеле остальные на территории. 2 бассейна приватные, там обычно никого нет, самое то для одинокого отдыха.
Рядом с отелем городок где можно пройтись по магазинам и шикарные горы.
5
7
November 4
Great hotel. It's very beautiful. A large area. A beach for every taste: sand, pebbles, piers. The food is very tasty.
See original · Русский
1
September 14
Everything is gorgeous, everything was good. Besides the sea, large slippery boulders are not possible to swim.I spent all my time in the pool.As it is, everything is fine, especially the service.
See original · Русский
2
October 5, 2023
Good afternoon, rested in this hotel with my wife 21.09-30.09.23 what did you like :
Huge well-groomed territory
There is a lot of food for a good taste
The staff is friendly
We didn't notice any problems with sun beds, everyone has enough because the territory is quite large
The entertainment program is there and does not let you get bored 👌🏾
Location of the hotel ( Gainyuk Canyon is 5 km away , walked independently without a guide )
What didn't you like :
The hotel requires cosmetics internal in the rooms
There are sharp stones in the water on the coast (be careful)
I recommend the hotel 👍
See original · Русский
3
3
October 15
A great hotel for a family holiday. Large territory, varied and delicious food, cleanliness, order, the sea is affectionate
See original · Русский
1
1
August 8
And we liked it…
The three of us had a rest with a six-year-old child. There was an understanding of what budget you need to fit into, that you would like a combination of the sea, mountains and coniferous air and that the hotel territory was spacious and green ... well, the rating is preferably from 4+ on a five-point scale.
A huge number of hotels fit these criteria. The choice was long and tedious, and in the end, rather pragmatic – all other things being equal, a slightly more interesting price offer won.
We got everything we went for, and even a little more. The sea was clean and warm, the air was coniferous, the food was delicious and varied, the room was a little tired, but quite comfortable.
For children there are water slides, a kids club, and an evening disco.
Adults are also not deprived – a good spa complex, sports grounds (football, basketball, volleyball, tennis, mini golf), various evening programs - discos, performances, concerts.
10 days flew by criminally fast )
See original · Русский
2
2
August 24, 2023
Отель вообщем-то неплохой, все так красиво и более менее чисто, но всё таки нюансов очень много. Первым я хотела бы отметить кухню, она тут неплохая, но разнообразия вот совсем нет, одно и то же заевшееся меню, явно не уровня пяти звездочного отеля. Второе это сервис, сервис хромает, и персонал не любит иностранцев, вроде бы нас/их тут больше всего но обслуживают нехотя, столы убирают очень медленно, вместо этого все на кухне бегут собирать себе еду, и при просьбе убрать остатки еды и мусор со стола со злобой отвечают или просто игнорируют просьбу. Про выселение нам ничего не говорили, во время обеда позвонили и сказали чтобы мы собрали все свои вещи и вышли, не то придется платить 150€ :(. И кстати, будьте аккуратнее в лобби, люстры висят на одном проводе.
7
3
October 19, 2023
We were housed in villas, everything is just fine! We were met at the airport, taken to the hotel, checked in immediately (around 10 am). A separate restaurant with service (they cook delicious and if they see that the children are not going enough, they offer to cook something, although the choice of dishes is on the menu), a personal pavilion with service. A small water park and a luna park for children. Friendly staff.
See original · Русский
1