This is something incredible, especially for Abkhazia.
The hotel is built into an old fortress and is built like in the best houses in Europe (c). The native masonry has been preserved, panoramic glazing has been added, which is why there is a lot of natural light, the hotel stands literally 30-50 meters from the sea, and between it and the sea surface there is a heated swimming pool and palm trees.
The owner of the hotel is resting there, and the girls at the reception are just the height of customer orientation, politeness and good mood. Indeed, their attitude towards the guests set the tone for the entire stay at the hotel.
The local restaurant is quiet, but the teahouse is adequate, tasty and interesting in terms of communication with guests, in a good way)
The territory is large, well-groomed and pleasant. The cougars were thrown into a slight shock :)
In general, it is very comfortable, civilized, polite and intelligent. Rush.
Oooh yeah)))) This is a great place!! I advise many people. We had a vacation with our family last year. Alas, this year it does not work ((( I liked everything, both the rooms and the territory with a swimming pool, a lot of all kinds of entertainment for children and also good animators.
Friendly staff, beautiful territory adjacent to Gagra Park, comfortable rooms. The balconies have a stunning view. There is a heated swimming pool outside, and you can swim in winter.
The hotel itself is on the beach. And it's also a historical place, there's a lot of interesting things there.
Not a bad hotel... What is missing is a swimming pool, with real (and not mythical) heating, and some kind of comprehensive nutrition, at reasonable prices. And so everything is very decent)))
A very nice hotel, there is a children's room, There is a warm pool overlooking the sea. The hotel is next to a park with very beautiful trees and plants.
The beach is not the best, it is better to go further towards the city. There is a very old church on the territory. There is a restaurant nearby, the food is delicious, the prices are not small but they do not break. There are national dishes.
I wanted to book a vacation at this hotel, contacted the administration, they said that wait for the manager's response (they will contact you), there was no response on prepayment for a long time, although I booked on the site in the morning, contacted about this repeatedly throughout the day so that the details were sent, in the evening, under the pressure of the administrator, I finally deigned to answer the manager, in a boorish tone, did not send my reservation, with the wrong payment, the answer is not mine, she replied, I do not have to remember everyone, like- you are generally who and what you need- the boor is clearly the scariest, not terribly professional, the administrator of course apologized for her, but to deal with the hotel when you are greeted by such a rude incomprehensible, it certainly does not matter, the desire to go to this hotel disappeared immediately, I bought it in another one. Dear administration of this hotel, replace this unprofessional boorish "manager", she will scare away many of you👹
The prices are not encouraging... Very overpriced! But in general, it is beautiful. The rooms are clean and cozy. Wi-Fi is available on site, it catches poorly in the rooms🤔
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Level 10 Local Expert
July 24, 2024
is it not that the hotel administration, for the money that it charges from vacationers, cannot clean up on a dirty pier and from the right of the beach there is a view of 2
The hotel has its own huge enclosed area with its own private beach.There are umbrellas, sun loungers and a bar on the beach.Beach towels are waiting for you in the room.There is an outdoor swimming pool.There are many different buildings for every taste. The hotel is historical, located on the site of a former fortress with the same name. All buildings come from the 19th century, but have been restored in detail. Pleasant friendly staff. Wi-fi throughout the hotel. Parking is free inside the hotel. We took breakfast for 300 rubles per person in the hotel restaurant. According to a fixed menu, it is quite diverse and delicious,
There is a park next to the embankment along which you can walk to the famous colonnade.
The bed is good, the linen is clean.In short, the hotel keeps a good European level.
A wonderful hotel, a private beach with a bar, a swimming pool, a restaurant and a very well-groomed territory, but the sea is as affectionate as always!
the best hotel in Abkhazia: a historical place in terms of its location, a large and beautiful territory, spacious rooms, a beautiful beach, its own Parking, an excellent restaurant with reasonable prices nearby
A very nice hotel. Its own beach, the sea is 15 meters, there are no random people, the sea is magnificent. It takes about an hour by taxi from Adler, taking into account the border.
There are minor drawbacks, but it is compensated by the price and the friendliness of the staff. Nino, hello!
In order.
They moved into an unmade room. They forgot to bring toilet paper and a towel. That is, no one was preparing for our arrival.
Super audibility. The walls in the bathroom are made of drywall.. I heard the neighbors very well, I think they heard me too.
The air conditioner did not work for heating. A "specialist" came And said turn it on cold, suddenly it will work. It's great that they brought buttermilk. The rooms are cold. The hose in the shower burst, not only in ours, as I understand it, it is a constant sore in all rooms.
One thing I want to say about the pool! It's not heated for shit!. And the fact that the thermometer is floating inside at about 27", so it's not working. When asked to turn on the pool (April, May), they said all sorts of crap, but they never turned it on.
Wi-Fi is constantly being disconnected, about once an hour with regularity.
Well, if you are a pensioner or with children and you don't need to go anywhere, then you can stay at a hotel. We won't stop here a second time.
Excellent hotel complex. It is located 50 meters from the sea, or maybe closer. Friendly, courteous staff. There is a swimming pool with warm water on site. I was very pleased with the living area - 2 cougars and a cute raccoon. We are thrilled.
Sooo nice hotel! The view from the balcony is mesmerizing 😍 The well-maintained territory and the heated pool. 2 on-site restaurants, delicious homemade breakfasts. The national cuisine turned out to be very spicy for us. Overall, a great place for a quiet rest of body and soul)
I was vacationing with my family during the velvet season of 2018. A very pleasant hotel. The rooms are equipped with everything you need. Clean, cleaning every day. The reception staff is polite and helpful. We helped with the excursions.
The hotel has 2 restaurants, a swimming pool, volleyball, table tennis, an aviary with a cougar, a fountain and many green spaces.
In general, I am very happy with my vacation in Abkhazia.
A great modern hotel! A large well-groomed territory, within walking distance of a tea house with affordable prices and a restaurant with wonderful desserts. Excellent price/quality ratio. I recommend it!
It is expensive, the service is not the best, the declared beach is only declared. There is nothing for children, the playground ...... The animator is engaged in children for 15-20 minutes. There is no sound insulation
I wanted to come for 2 days, the booking module on the site does not work, I left a request, they replied that only from 5 days, they did not even say hello (((
A super hotel! We were here in September 2018. We booked an apartment. The room is great, new, everything is clean and fresh. The hotel itself is very beautiful, it looks like little Italy) I really liked to relax in this place. Let's come back again
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Level 9 Local Expert
March 5, 2023
A great hotel with good grounds, but the standard rooms are very small
We have been here several times. Standard and deluxe rooms were taken from the rooms. The hotel is beautiful, the design is very interesting, but it feels like there is no owner or he does not follow the process very closely. The rooms are a bit dirty, although it depends on the shift, it can be clean. The territory is good, the pool, its own beach, free sun beds, bungalows. Of the wishes, just to clean the rooms better, you need to move the furniture and wash it there. I'll give you an example, a scorpion got into our room))) I started to catch him, and he got behind the desk, I had to push the table back to catch him. Everything is fine with the copy, we let him go outside, don't worry))))) but there was dirt behind the furniture and it's not very pleasant when you take a suite.
The price is too high, the beach is not very good and the rest is not bad!
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Level 13 Local Expert
April 5, 2022
We passed by when we went to the thermal springs in April, the view from the window is amazing! It's like in a nature reserve, it's very beautiful. We will go there in the summer
It's just a great hotel. Everything is cozy and thoughtful. Workers clean and refine the territory all day long. WI-FI finishes all the way to the beach. The staff is responsive and attentive. The Tea house provides delicious food at affordable prices. If we still go to Abkhazia, then only to Abaata.