I bought a phone here in installments. All options were available. A convenient electronic queue, a showroom will not let you get bored. Friendly manager and positive emotions. Keep it up, A1
The service is zero!
TV slows down every day, you call to find out the reason, you can't get through!You can wait half a day for an answer without waiting!
The master must wait at least a week to come to the house!
In general, everything is very sad, I really regret that I once switched from beltelecom to this....
After connecting the home Internet, I can no longer put it on.
I especially liked that two weeks later, after contacting technical support, they called me back with the question "is it still relevant?"...
I really liked it.The service is at the highest level.Special thanks to the young man at table #9.A competent, helpful and very polite person.I helped a lot and it's generally nice to communicate with such specialists.
Keep it up !
I wish you good health! Please explain how your policy or business was prevented by the DC exchanger? They just took it and turned it off without explanation. And who are we to explain and warn.That's the whole policy. I have the honor!
It is not possible to reach the operator at 411!!!! The online consultant does not respond to the site within an hour!!!! It's not respecting your customers by making them wait more than 60 minutes for a response!!!!
They work well. No complaints. But, obviously, there are not enough workers - you have to wait a very long time for your turn. The electronic queue is made clueless, there are no monitors with the invited queue number above the workstations, this information is displayed on small screens hidden behind columns. There is no sound notification about a free operator, only one invited the next visitor aloud. In short, waiting for your turn here is very tedious.
It is simply impossible to get to the staff by calling 30, I tried to get through to get information all evening, to no avail, and the words-we will be happy to help you sound like mockery
The screens with the numbering of the electronic queue are arranged as if to hide. The speed of work is not impressive - at the level of belpost. The number of the electronic queue is pronounced aloud, although even in the aforementioned belpost, automatic playback is organized.
Workers remove masks from the nose or completely from the face.
They work very slowly . I gave the headphones for repair, they lost them, they could not find them, then they said that I took them away and the signature is worth it, I said show them did not show them, went to look for them again, they found them, and it was unclear what signature was on the act of receipt .And no one apologized .
if you are ready to run and reboot the router every 5 minutes - here you are!
to get through to those.Support, sit on the line for an hour so 2
is not all buns
The service is disgusting. I ordered a phone from their so-called online store. I came to pick up Pushkin. They brought a printed phone. With a poorly glued sales film. They answered my questions that the phone was from the window. They sell a showcase phone for the price of a new one. Carefully look at the package contents. I was very unhappy with A1 company. I do not recommend it!
The company is not flexible at all, I have been a customer for more than 10 years, they cannot offer any special conditions, I told the operator that I would switch to MTS without any reaction. Working with current clients is at zero. Look at how they work with clients in Megafon!
Please make sure that the numbers used for the queue are not only on the scoreboard, but also there is a voice-over of these numbers, it's just that some people who are sitting far away and waiting for their turn can't see what is written on the scoreboard, thank you.
It doesn't seem to be bad. The staff is polite. But.... There is an electronic queue, and employees have to shout the queue number. Somehow, it's not usual"