Maps · Almaty · Medical centers, clinics

PROstopy, podology practice

5.0

56 ratings

Open until 20:00

Almaty, Syrbaı Máýlenov kóshesi, 46 • отдельный вход, этаж 1-й

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Almaty, Syrbaı Máýlenov kóshesi, 46отдельный вход, этаж 1-й

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Childrens specialists

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Wheelchair accessibility:full access

Payment method:discounts on services preferential categories, cash, payment by card, bank transfer, cashless payment, QR code

Medical specialists:podiatrist

Wheelchair accessible:Available

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5.0

56 ratings

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Anton Solodovnikov

Level 15 Local Expert

I leave an extremely negative review about the company "Prostopy". I ordered individual insoles from them, hoping for a professional approach and real help. As a result, I got the opposite effect: in two months of use, my leg had already swollen twice, pain appeared when walking, and it became simply impossible to wear insoles. I still couldn't get used to them — it feels like they only make the problem worse. When I filed a complaint, I was offered to come for a second checkup with an orthopedist. But I live in Uralsk, not Almaty, and traveling to another city for this is an additional expense and time that no one compensates for. In fact, help is available only to those who are nearby, and for other clients it is a dead end. I offered a reasonable solution: to return the money, I was ready to return the insoles themselves. In response, I received a formal reply that the products are individual and cannot be returned according to the law of the Republic of Kazakhstan. At the same time, they completely ignored the fact that the product causes pain and does not fulfill its function. I consider this approach to be unfair. There is no customer orientation: the company does not offer a real solution to the problem, but simply shifts responsibility to the client, especially if he is from another city. I do not recommend contacting "Just People", especially if you are not from Almaty.

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Юлия Деева

Level 3 Local Expert

Dinara is simply the best specialist. I can only trust my legs to her. My legs are a sore subject, after all the years of suffering from ingrown toenails, from ineffectual care by surgeons in state clinics, and it would seem there is no hope, a neglected case, but Dinara performed a miracle. Yes, she honestly said that she did not guarantee the result, but you can try, and I took the risk, trusted her, and for good reason. Now I admire my finger, follow all the recommendations and at the slightest suspicion I go directly to her!

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Vladimir Semiletov

Level 10 Local Expert

Thanks to the center, I wore flip-flops all summer, the cracks started, the problem was solved in an hour, I took the cream, gave recommendations and advice, thanks to the master Olga!

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PROstopy, podology practice

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