Maps · Arnavutkoy · Airlines

Istanbul Airport Meet and Assist

4.9

172 ratings

24 hours

Istanbul, Istanbul Airport • floor 3

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Istanbul, Istanbul Airportfloor 3

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4.9

172 ratings

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Юлия П.

Level 6 Local Expert

It's very big and beautiful, but in my opinion, the information content is lame. One small scoreboard, the information at the check-in counters is delayed. Duty free is huge, but there is not enough time to visit, because registration in the

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Тина Давыдова

Level 2 Local Expert

A very clear airport from a logistical point of view. I was very big and therefore I was worried that I would get lost without knowing the language)) but everything turned out to be clear, precise and optimal for movement. You can catch a connecting flight in 2 hours and have something to do when the transfer is long, there are many shops, boutiques, cafes and restaurants (even Novikov and his restaurant are present))) plenty of free space, no crowding, lots of benches to relax on. In general, one of the best airports!

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Нина Васильева

Level 7 Local Expert

We flew from Podgorica on May 22 together to Istanbul airport, a traveling companion in a wheelchair, an escort was ordered to the departure area, a man met us at the elevator in the airport building after getting off the bus, showed us that we needed to go up and go to the right. That's it! We never saw him again. As a result of a long search for passport control and the A1F departure gate to Moscow for flight TK415 at 14:35, we were late, we arrived at 14:20, but boarding the flight had already been completed. I am very outraged by the attitude of the airport staff towards low-mobility citizens with pronounced disabilities! Two 65-year-old and 84-year-old women were rushing around in the huge airport building, looking for the departure area, although they repeatedly asked many people, we don't have much time, we need help!!! And then they claim that the escort service was provided to us??? After being late and buying tickets for the next flight to Moscow at 17-25 in 3 hours, we were ordered another escort. Yes, there are no complaints here, we sorted out the situation, registered, brought the tickets, took us in a square to gate C2 for boarding and departure, before boarding another employee came up, led us through all the exits to the entrance to the plane. All this could have been done the first time and there would have been no delay in the flight, no lack of luggage, and the associated additional problems! The luggage was received three days later at Vnukovo. For comparison: how we were greeted at the Russian Sheremetyevo airport. An escort service employee met us at the exit of the plane with a wheelchair, led us through all the exits to the baggage claim area, there was hope that our luggage had flown with us to Sheremetyevo, but Alas! He waited patiently while we filed the baggage claim, then walked with us to the exit, met the taxi and helped us get into the taxi! Many thanks to the Sheremetyevo Airport escort service! Although when boarding the plane in Montenegro, the escort service staff was also very kind to us, brought us to our place, and were by our side all the time. Everything was top notch! And thank you VERY much to the Podgorica Airport escort service in Montenegro too!

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Istanbul Airport Meet and Assist

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32 reviews