Inksystem

5.0

456 ratings

Rate this place

Level 5 Local Expert

Their paper is of poor quality, with proper storage, the corners curl up, spoil the printer, they were taken a couple of times, then stopped. The ink gives bad shades and fades quickly, there are a lot of complaints from customers about photo magnets, especially, even the light-resistant ink that they advertise, all this is a hoax, the quality is getting worse and worse every year, and the service too. Equipment purchased from Ink systems fails twice as often as equipment purchased elsewhere. The equipment is sold more expensive than competitors, outdated models. The question is why ink was taken for so many years, I just didn't want to wash the printers that were originally filled with their ink and warn customers that the images would fade quickly. We have been working with them for 15 years both as sole proprietors and LLC, and as individuals, but alas, even in simple matters we stopped going to meetings, formal unsubscriptions and communication, we advise you to look for a more reliable partner.

See original · Русский

Show business's response

DashaKorzhik

Level 7 Local Expert

I ordered from Inkosystem and I am very satisfied. Prompt processing, attentive support and careful packaging. The product matches the description, the price is adequate. I recommend this store.

See original · Русский

Show business's response

Nikita

Level 3 Local Expert

In 2019, I bought an Epson XP 352/355 MFP, it was delivered, everything is working well. Then I ordered a set of consumables (ink) for delivery, the order was accepted and that's it, the order was delivered on the website, but nothing was actually received (fortunately, the payment was made). On 12/13/2025, I also ordered a set of consumables delivered by belpost, the order was accepted, and the text message said "Wait for the operator to call." The next day, no one called. I decided to write to support on 12/16/2025 and find out about the order, which I need a tech specialist for.support replied that your order would have to be shipped on 12/17/2025 and that you should expect an SMS with a tracking code. 22:00 On 12/17/2025, there is no SMS with a track code and, I think, there will not be. Once again, the order is simply not sent. There are 4 orders in the screenshot, of which only the 2019 order for the MFP was completed, the new order did not appear in My Orders at all. BY003359 new order

See original · Русский

Show business's response

Сергей Отчик

Level 3 Local Expert

Thanks guys. This is the first time I've contacted the company. And as usual, everything is on "fire matters". So this time, before the long weekend, there was a lot of printing work. Epson diapers are clogged. We need a new one. The services are not working. I had to do it myself. It's good that the parts were locked up in the company. 10 minutes and everything is in operation. Good luck in business. Order number 247.

See original · Русский

Александр Курчевский

Level 3 Local Expert

Don't even think about contacting this company, not for any money. If something happens to your device in the future, you will have to go through all the circles of hell. Please contact technical support on the third day. There is zero customer orientation, they communicate with you as if you owe them. I really regretted contacting this office. The order number is 2501879, you can contact me, I will be very glad to talk.

See original · Русский

Show business's response

Amadeus A.

Level 3 Local Expert

We made an order from a legal entity with pickup. Unfortunately, I did not bring a power of attorney to receive the goods, and accordingly, they did not issue an order to me without it. As much as I would like to, but it's fair, a document is a document. However, the product was needed here and now, so I decided to buy it with my own money. But their terminal was not charged, so they offered to mail the receipt. I had to wait about 20 minutes for them to withdraw that wretched receipt. As they say, if you demand it, match it!

See original · Русский

Show business's response

Рачицкая Ольга

Level 10 Local Expert

I am very pleased that the service is at a high level. The assortment pleases, the speed of order fulfillment suits absolutely! Thanks for ordering 002853!!!

See original · Русский

Show business's response

Кристина Б.

Level 3 Local Expert

The service seemed good at first glance, but upon arrival home we found that there was no disk, we could not install the driver, because we were afraid that we would install it with an update. We called the service to send a request to technical support, no one called us back. I'm calling for the second time, they told me they couldn't get through, although there are no missed messages on my phone. But the consultant Ekaterina, who allowed herself to raise her voice, claimed that she also sees these calls. In general, it's a pity that I came across these people and the company.

See original · Русский

Show business's response

Зинаида Селицкая

Level 3 Local Expert

I bought a printer and now I buy ink there all the time. I am very pleased with the purchase. High-level service

See original · Русский

Show business's response

Глеб Гвоздев

Level 3 Local Expert

I always buy ink for my printer. I like sellers. They answer all my questions clearly and politely. A large range of consumables for inkjet printers.

See original · Русский

Show business's response

Дмитрий Бедрицкий

Level 4 Local Expert

The printer's paper feed mechanism was developed, replaced promptly with a new one, and now the printer works like clockwork. Thanks guys.

See original · Русский

Show business's response

Андрей Коновалов

Level 9 Local Expert

I have been working with this company for several years. We buy and repair printers from them. There are small, like everyone else's, rough edges in cooperation, but in general there are more positive moments! And the last experience of buying an Epson XP-3205 MFP convinced me of the rather high customer orientation of this organization! Well done guys, keep it up!

See original · Русский

Show business's response

Виталий

Level 10 Local Expert

I bought a printer and paints and paper from them for a long time, everything was fine. I recently took an MFP here, it stopped working after a couple of days, I couldn't get through, I had to correspond on the website. In general, I was taken to the store to find out the cause of the malfunction. As it turned out later, the marriage of this line of MFPs, which they installed in 10 days (so they said), and with a refund they dragged for more than 20 days

See original · Русский

Sergey Minkoff

Level 3 Local Expert

My wife bought a thermal press with different nozzles from them. The nozzle for printing on the mugs broke after six months. I called the service center and asked if everything else was working. Everything else is working, they said to bring only a nozzle for mugs. We arrived in Minsk from another city, brought a nozzle, and the employee first wanted the serial number of the thermopress, then said we should bring the entire thermopress with a nozzle for mugs. In the end, they didn't do anything. We drove 100 kilometers to this service center and back, spent half a day traveling, closed our store for a day, suffered financial losses, and as a result: as the nozzle did not work, it does not work.

See original · Русский

Show business's response

Влад Семенчук

Level 7 Local Expert

Just the most terrible service! The order was placed on Tuesday The manager arbitrarily converted it to pickup! When I said that I needed delivery (I had to prove it several times) I had to wait for the bill for several days After payment, the delivery was offered to wait another week!

See original · Русский

Show business's response

НТВ

Level 17 Local Expert

They are not pulling for 5 stars yet. The printer was bought and had to be flashed. Spend time and money to bring and pick up the printer from the workshop. It is very difficult to get through to technical support, as well as to the operators.

See original · Русский

Show business's response

Евгений Ч.

Level 13 Local Expert

A great store. There is always a wide range of inks for any type of inkjet printing. Good location, availability of goods and affordable prices. I liked the quality of service.

See original · Русский

Show business's response

Tetiana Monde

Level 2 Local Expert

Yesterday we purchased a multifunctional thermal press, now we are dealing with applying it to cups. The seller showed all the nozzles, checked the heating. On the phone, they advised me to buy a thermoscot and paper, so we will test it. The service is great!

See original · Русский

Show business's response

Татьяна Савицкая

Level 2 Local Expert

Order number 800 Convenient location. Polite staff. Fast service.

See original · Русский

Show business's response

Болат Гизатов

Level 3 Local Expert

Professionals in their field. Everything is fast, clear and to the point without unnecessary questions. We bought rolled paper . I really liked the high-quality paper. Polite, competent staff

See original · Русский

Show business's response

Александра Ш.

Level 2 Local Expert

It's not the first time I've ordered goods here. In this case, light-resistant ink. I really like the store - a wide selection of everything, frequent discounts, promotions. I left a request and the manager called back within 2-3 minutes. Very fast)) She helped me figure it out (I chose the wrong ink a little), fixed everything and confirmed the order details. I use pickup, but it used to be that I ordered delivery. Everything is fine. I recommend it ;) Product receipt No.7648 dated 11/28/19

See original

Show business's response

Владимир Федосеенко

Level 2 Local Expert

We contacted the company to purchase a code for resetting diapers, after payment we stopped contacting them, ignoring them in messengers.

See original · Русский

Show business's response

Елена Двоеглазова

Level 15 Local Expert

It's a pity that the store has closed in Nizhny Novgorod, but you can always get advice by phone or live chat. I stopped printing black, they recommended a program to fix the error, everything worked out and the printer is back in operation

See original · Русский

Show business's response

Гос. Ящик

Level 2 Local Expert

A good store where I have been buying paint for my L800 for several years, at first I took the usual one, but it faded quickly enough, so lately I have been buying a light-resistant one - I am completely satisfied with it, as well as the work of the store itself: the employees are polite and attentive, orders are always in order, prices do not change when you come to the store for the goods, the expiration dates are in order, checks are issued, you can pay with a card - a good store, I advise you to contact it if you need something to print. Order number: 001285.

See original

Михаил М.

Level 3 Local Expert

A good store. It was possible to pay with both a card and cash. The staff is pleasant, understands questions about the product, does not skimp on advice. I'll come back.

See original · Русский

Show business's response

Александр Ж.

Level 3 Local Expert

I ordered ink for the printer. I had to start printing very urgently. He asked if I could pick it up myself, since even though they could deliver it within an hour, I did not wait. The place is very convenient, but it's hard to park by car, the problem is with the place, as everywhere in the center. I received the order in a minute. I am very pleased. Thank you. 202 from 01/13/20

See original

Show business's response

Ольга Н.

Level 2 Local Expert

I would like to praise the service center of this store separately. In particular, Pavel Kostyuk, a service engineer. A very polite and helpful young man. A master of his craft! At the end of February, I had to contact this center with a problem with the Epson printer (one color was missing). So Pavel solved the problem in less than 2 days. And despite the day off, on Sunday, we were able to pick up the printer. And since we are not from Minsk and were passing through there, it was very convenient for us. Besides, upon arrival, the printer was "naughty" again, but even then Pavel came to the rescue. I was able to explain remotely, by phone, how to fix the problem. And in general, we are always in touch if there are any technical issues. Not every master will be so responsive to customers. Thank him very much!)

See original

Дмитрий

Level 8 Local Expert

Good service and fast, there was a repair of the printing element. In general, I am satisfied. The printer is back in operation.

See original · Русский

Show business's response

Level 2 Local Expert

We ordered ink for the company. We quickly placed an order and delivered it to another city. This is where the advantages of this store end. There is an error in the documents, they can't redo it for 2 months and send it to us.

See original · Русский

Иван Ч.

Level 5 Local Expert

I bought a printer from this organization. A little later, I turned to them to replace the diaper. They said that you need to wait two weeks or you can look elsewhere. I must say right away that there are no spare parts for this model anywhere, only here. Two weeks later, there was no note or call. I called them several times myself. They promised to call back within 30 minutes. But no one is calling back. As a result, while waiting for the part, the ink in the head dried up. The printer is on the trash. I do not recommend buying a printer here.

See original

Show business's response

Фомичев Дмитрий

Level 3 Local Expert

I liked the speed of order processing. I made an order on the night from Friday to Saturday (it so happened that I was typing in the evening and noticed that the ink was running out. Literally 15 minutes later, I received an SMS confirmation, and then the employee called back, clarified the order and agreed on the delivery time. Order 608.

See original

Show business's response

Александр С.

Level 2 Local Expert

Everything is business-like, the location is convenient, easy to find.I purchased an Epson Expression Home XP-352 MFP with BSNPC and INKSYSTEM ink a month ago. It was delivered quickly, the staff is polite. Technical support is carried out competently, the specialists are competent in all the questions they asked. The device itself pleased me. It is easy to handle and reliable with proper operation. There are no complaints, I recommend everyone to buy here.

See original

Show business's response

Сергей Л.

Level 4 Local Expert

In Minsk, sellers are not competent, they talk in raised tones. They are misinforming. The order arrived in the mail after the reminder with a long delay and not complete. I don't advise anyone to get involved and I've sworn off myself.

See original · Русский

Show business's response

Дарья К.

Level 2 Local Expert

A good store, I bought a printer, now I'm buying paints. They suggested which ones are suitable for the printer and placed an order) Order number: 001350

See original · Русский

Алена Соколовская

Level 3 Local Expert

It turned out to make a purchase the second time, the first operator could not tell and advise and answer our questions, but the second girl told and prompted everything, on the whole she was satisfied with the purchase. I decided to use bonus points for an additional discount, I did not find a separate column for indicating the product receipt, so I leave it in the review. Product receipt number No. 5543 dated September 16, 2019 Thank you very much.

See original

Show business's response

Anonymous review

I ordered an inexpensive Epson Expression Premium XP-510 printer to print abstracts and laboratory papers for my son to go to university, as well as to print photos. I found the most reasonable prices for printers in this store. In addition, there was a special offer for this printer (20% discount). According to the characteristics, this printer is in no way inferior to more expensive models. After placing the order, the manager called back 45 minutes later. He told me everything, explained everything. There are no questions left. I ordered courier delivery. The printer is high-quality. Many thanks to the store for the high-quality product and fast delivery.

See original

юрий п.

Level 2 Local Expert

My wife often orders supplies for photo printing in the store, and I take them to Azgur, because I visit this area for work. Positive. Convenient location, polite sellers, you can pay with a card. Excellent store, high-quality products, good prices. Cons: no Product receipt 2973 dated 04/19/20

See original

Show business's response

Лена Р.

Level 2 Local Expert

The promotion in the store is a 10% discount if you place an order from 00:00 to 05:00 , I decided to take advantage and made an order at 00:10, after 20 minutes they called back and decided to confirm my order at 00:30. Then they didn 't send an SMS with the track , so I had to call . But the product came well packed and intact. VU00-001456

See original

Show business's response

Александр К.

Level 2 Local Expert

I met the company in 2016, bought an Epson XP-320 printer. The order was completed on time. I connected it to the computer, everything worked immediately. Since then, I have been constantly buying consumables from the guys. Everything is done quickly and accurately. I also bought a set of ink today. Thanks! Good luck! Alexander.

See original

Show business's response

Александр Б.

Level 3 Local Expert

A great store. I bought an EPSON XP342 printer and paper here. I ordered it home, but this time I drove by, decided to stop by the store, I needed black ink. Everything turned out to be available. Plus competent advice and a good attitude. I recommend. Product receipt number 609 dated 04/17/20

See original

Show business's response

Alex Rodkin

Level 5 Local Expert

I bought an Epson xp 3100 MFP with BSNPC and ink. I ordered it before the product appeared in stock in the store. When they appeared in the warehouse, they were notified about the start of sales and placed an order. Everything is fast and clear. The main thing is to know what you want and not get lost in a sea of information, the manager will help you make a choice.

See original

Show business's response

Сергей С.

Level 2 Local Expert

I bought ink for the Epson E series printer (No.5481). I was pleased that the company informed me about the progress of my order. Communication with the store is very convenient. It is worth noting a wide selection of goods and some of the best prices in the city.

See original

Show business's response

Юрий Лемяшевич

Level 2 Local Expert

I bought a printer three years ago, everything was on top. It's time for prevention, dumping diapers, everything also went well. And the maintenance man is generally smart, knows his job. It is a pleasure to work with such organizations.

See original

Сергей

Level 4 Local Expert

I purchased an Epson Expression Home XP-352 MFP with BSNPC and INKSYSTEM ink a week ago.I made an order in this store for the first time, it was delivered in 4 days.I had to do the ink filling and installation of the BSNPC myself.Everything worked out, the MFP works well.I will order consumables here.Thank you.Receipt No. 1219 dated February 13, 2020.

See original

Show business's response

Скай

Level 30 Local Expert

Disgusting consultation, prices are also called in rubles in the Russian Federation, they say the cost of MFPs is 51 thousand, I think they were completely confused, in what currency I ask, they say in rubles)) only for some reason in foreign ones)) nightmare. The price should be named in the state currency!

See original · Русский

Show business's response

VOLHHHA Olga

Level 2 Local Expert

Not a very convenient location . Reasonable prices for equipment I bought a CISS there was a warranty repair, replacement of the printhead (there was a defect) In general, I am satisfied. Expensive delivery of 8p., even if an order for a large amount of 200 rubles is a minus. Purchase of photo paper (No.5323)

See original

Show business's response

atletyk

Level 24 Local Expert

A reliable seller of high-quality consumables for printing equipment, as well as the equipment itself (printers, MFPs, etc.). They also carry out repairs and maintenance. Affordable prices, high quality, wide range.

See original

Пользователь

Level 2 Local Expert

I bought a printer in this store on 12/23/21, they sold low-quality goods.The printer did not work, because it was needed urgently, I had to go to their tech.support to rewire.I took away the result: the print quality is dim, air constantly appears in the tubes. I made a refund on 12/28/21, the money is not returned, it is postponed for unknown reasons.I do not advise contacting these stores and buying goods from them!!!

See original

Dmitry T

Level 11 Local Expert

A useful store, however, not without problems. I had to go around the whole building in a circle before I could find him. Honestly, you can put up an INKSYSTEM sign, and not just an "Online store". In addition, you can only read the sign from a fairly close distance. Although it is possible that this store does not position itself for the general public, then everything is fine. It is difficult to get the seller to talk, but it is possible, at the end we talked quite substantively. I really liked the possibility of ordering the possibility of ordering at any time of the day. I had a very informative chat with the manager, made an order, and bought something else that I didn't think about right away. In general, it is very good online, and so-so offline. The signboard should be visible from the road, or some kind of signpost.

See original

Александр Слиж

Level 11 Local Expert

A great store. I have already purchased 5 printers from them all the time. I constantly buy ramshodniks. Excellent service, everything is always available. Very nice prices and bonuses. (check 1688 dated 06.12.2019)

See original

Show business's response

Inksystem

267 reviews