Maps · Minsk · Haberdashery and accessories shops · Darklight

Darklight

4.4

19 ratings

Open until 19:30

Minsk, Karalia Street, 2к11 · офис 608, этаж 6

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Minsk, Karalia Street, 2к11офис 608, этаж 6

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Elevator wheelchair accessible

Wheelchair accessibility:unavailable

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4.4

19 ratings

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Николай Гребенюков

Level 2 Local Expert

I have no complaints about the quality of accessories in general. There are complaints about the service and customer service. It's not the first time I've ordered, but this is probably the last one. I ordered 3 items on January 12 - a bag, a first-aid kit and a laptop case. Without customization, everything is from the standard range. The manager announced the production time - 4-12 working days. According to previous experience, I waited 13 working days. Silence. On January 29, I wrote myself, saying how is my order? The order is in tailoring, the master plans to complete the assembly by the beginning of next week. OK, no rush. February 5 - what's the news? the deadlines were extended for reasons beyond our control (omg, I wonder what). The shipment is scheduled for Monday (February 10). February 11 - posted a meme with Kanevsky that, of course, no one sent anything on Monday. The answer is a heavy workload, the master tries to finish as quickly as possible. There are no deadlines for completion and dispatch. February 18 - what's up? silence. February 19 - ignore? Sorry, there are a lot of messages, we will send you a nosebleed on February 20 before 18. February 21 - silence. I'm still monitoring. Last order.

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Олег К.

Level 5 Local Expert

The order was slightly delayed, but generally tolerable, and there was a discount. The quality of the tailoring is significantly higher than any mass market, even popular brands. The bag feels at the level of expensive, tactful things.

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Григорий Замжицкий

Level 6 Local Expert

I will outline my history of interaction with this company here, since my negative review from the VK group was deleted)) I decided to order a backpack, then the following happened: 1. The color of the lining was incorrectly indicated in the order, corrected after I pointed it out. 2. They said that cash on delivery is not available when sending by check from the Republic of Belarus to the Russian Federation. It's just a lie, everything is available, Googled instantly. 3. When sending the order, they confused my details with another person: they specified my number, but the name and address of the other person's delivery point. There was no immediate response on this issue, so I had to write to the community personally. The next day, adjustments were made, but I didn't know until the last moment if my order was coming to me. 4. As a result, the backpack arrived the one I wanted, but they forgot to put the patch with the darklight logo. (It's not that I planned to wear it after such an order process..) Because of all of the above, it's even difficult for me to adequately assess the quality of the backpack, the impression is greatly spoiled. I tried to clarify what kind of accessories they use, they answered Korean (but not WooJin, but "analog"). It seems to be normal, but time will tell. I left a review in VK with all the points listed above, after which a few days later the manager contacted me, apologized and offered as a gift any pouch and a 20% discount on the next order. I agreed, chose a pouch, and waited. A couple of days later, they actually sent it, in addition to the pouch, they also put a darklight patch, which they had originally forgotten, and a carbine for keys. I was glad, I went to add to the review, they say the guys apologized, corrected themselves, and so on, but I found that my review was no longer there, that is, it was simply demolished. Make your own conclusions, I think it's not normal.

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Darklight

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14 reviews