A good bank, very loyal managers. But they kept waiting for 2 weeks, received a bunch of documents, two guarantors, and still refused a loan, given their good credit history and the relatively small amount of the requested loan in relation to the company's turnover.

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Александр

Level 8 Local Expert

In a word, horror. I made an installment payment through this bank. I have already contributed 5! payments, but the amount in the application has not changed. It turns out that it only changes on the billing date. Isn't that crazy?! In addition, ERIP payments can take 4! days. If the payment was sent on Friday, the bank will see it only on Monday afternoon. Because of this, a fine was added to the last installment plan, since the last day of payment was on Friday. According to the logic of the bank, I had to go to another city (there is no branch in mine) to make the payment. All normal banks see payments instantly, but this is the last century.

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elena y.

Level 5 Local Expert

I have been working at the bank's branch on Moskovskaya Street for many years, and I am very satisfied. Attention to the client, clarity, professionalism - these are the things that are characteristic of the employees of the department for working with individuals. I would especially like to thank Milana Faramonova, Julia Setun and Maria Prannik. They are always friendly, always ready to prompt and help. Thanks!

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