Extremely disappointed with the service. The bank employee prevented me from opening the product I needed in every possible way, citing reasons that did not correspond to the information on the bank's official website. Complete lack of customer orientation.

Show business's response

Наталья

Level 22 Local Expert

Good and fast service, did everything as requested, came to open an account. However, unfortunately, either the managers do not know, or they deliberately conceal that this bank was also sanctioned back in 2025. and the mastercard in euros does not go everywhere in Europe, and for non-residents, the bank introduced a 3% commission on each spending operation, i.e. in fact, the card becomes extremely unprofitable. I wasted 250 bins. I'm very upset. The department itself is spacious, the staff are friendly and answer all questions. The location is convenient, you can walk from the metro.

See original · Русский

Show business's response

Елена Демидова

Level 3 Local Expert

Good afternoon! Alfa is really the coolest bank in the Republic of Belarus, I often contact the branch on the Logoysky tract, the service is fast and professional, transfers are very convenient to make without commission, they opened a virtual card, replenishment by phone number - well, there are solid advantages, so here I linked the card to the WB account refund on the same day, Although in other banks take from 3 to 10 days. Thank you for being here!

See original · Русский

Show business's response

Alfa-Bank

Add photo or video

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

359 reviews