Maps · Tashkent · Restaurants

12-Restaurant

5.0

538 ratings

Awards:

Ultima Guide

Closed until 18:00

Tashkent, Kichik Beshyogoch street, 40-40/1

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Tashkent, Kichik Beshyogoch street, 40-40/1

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Takeout

Parking

Credit card payment

Wi-Fi

Gift certificate

Cigar zone

Tea

Coffee

Charging station

Events:Date, Company party, Wedding, The Banquet, Birthday, Family dinner

Petfriendly:allowed with dogs up to 35 cm.

Payment method:prepayment, cash, payment by card, bank transfer, cashless payment

Music:house, ethnics, dj`s

Panorama

Customer traffic and business hours

01:00Closed

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Awards

Included in Ultima Guide

The first neural network–powered restaurant guide by Yandex

5.0

538 ratings

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Incognito 9267

Level 16 Local Expert

Review: Stunning Views and Great Food Marred by Disrespectful Staff Overall Rating: ⭐⭐⭐ (3/5) I have mixed feelings about Restaurant 12. While the food and the setting are world-class, the front-of-house service is shockingly unprofessional for a restaurant where a meal for two easily exceeds $200. The Bad: My experience started poorly when I called from a taxi for directions. The hostess, Shahida, was dismissive, repeatedly telling me to 'just look it up on your map' instead of providing a landmark for the driver. When I arrived and politely addressed this with her in person, she brushed me off with a smirk, showing zero regard for guest satisfaction. To make matters worse, as we were leaving, another hostess named Milana began defending her colleague’s behavior instead of offering a simple apology. For a high-end establishment, this 'doing the customer a favor' attitude is arrogant and misplaced. The Good: If it weren't for our waiter, Nikolai, we would have walked out. Nikolai was the complete opposite—polite, professional, and knowledgeable. He made excellent food recommendations, and the meal itself was delicious. The 12th-floor view is, as expected, stunning and easily one of the best in Tashkent. Verdict: You are paying for the view and the kitchen's talent, but you have to deal with a reception team that clearly lacks basic hospitality training. Management needs to realize that high prices should come with high-level respect. Until the hostess staff is either properly trained or replaced, be prepared for a bit of a headache before you get to your table. A quick tip for the management (if i may): A $200 dinner starts the moment a guest calls for a reservation or directions, not when the food hits the table. Shahida and Milana are currently devaluing the hard work of your kitchen and servers like Nikolai.

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Nafisa Tokhirova

Level 5 Local Expert

We booked a seat for five people, but they kept a tiny table for two, when we asked to add a table so we can fit, they refused. We sit 4 people in a table for two. And, our fifth, they did not let her in, apparantly, they don’t let u in if u r wearing sneakers, smth we found out only upon arrival. Not to mention tiniest bathroom they have, where u have to wait to get in. So, no, I don’t have good memories with this place:)

Kobil Umarbekov

Level 3 Local Expert

One of the best, if not the best rooftop bars in Tashkent. Staff is friendly and always ready to help. Separate thanks to hostess Milana for the patience over the phone! :)

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12-Restaurant

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222 reviews