Rozy. Bel

4.6

1056 ratings

Rate this place

Level 7 Local Expert

I am a frequent visitor to the Rosa Bel store on Partizansky Prospekt and for a long time I managed to study it inside and out. My experience of visiting is a real swing, as impressions jump from delight to mild bewilderment every time, and this concerns both the service and the freshness of the plants. This time, I rate the place at four with a bold minus, since buying here still looks a bit like a lottery, albeit with a nice price tag. I came up with the perfect formula for myself.: you should go here exclusively for individual flowers in order to assemble the composition yourself. The retail price is really very pleasing and attractive. But now I don't even go near the ready-made bouquets in the window. Personal experience has shown that they hide too many pitfalls. Such compositions faded at home with cosmic speed, and unpleasant surprises with the quality inside the armful happened regularly. Today I stopped by for another birthday present. The staff met me quite politely, but there are some specifics here too. If you know exactly what you came for, you can clearly point your finger at the right vase and name the quantity, then the purchase will be lightning fast and simple. But if you plan to fantasize, consult about combinations of shades, or expect a creative flight from a florist, you will be disappointed. Local employees work in conveyor mode. They are totally loaded with the assembly of online orders and practically do not pay attention to live people in the trading floor. The store definitely has a lot to grow if it wants to correct this negative for a solid four or even five. First, it is necessary to strictly review the control of the freshness of stems in ready-made bouquets so that customers do not waste money. Secondly, it's time to remember about the customers in the hall. An online referral is great, but people in a first—come, first-served queue also want to feel welcome, receive full-fledged advice and help in choosing, and not just a technical assembly at the behest. Basically, we have an excellent flower warehouse with a good price tag, but it is viable only if you act as a florist yourself and control the process from the first to the last ribbon.

See original · Русский

Show business's response

Оксана К

Level 4 Local Expert

A very unpleasant experience with this flower shop. The purchased flowers looked normal only at the time of purchase, and the very next day they began to wilt rapidly. One gets the impression that they are selling stale goods without caring about quality and customers. The bouquet was bought as a gift, and it was especially disappointing to see it in such a state after a day. For such a price, it is simply unacceptable. I strongly recommend not contacting this store unless you want to waste money and get disappointed instead of happy.

See original · Русский

Show business's response

Настя Юхнович

Level 17 Local Expert

Convenient check-in, the shop is small, but there are fresh flowers in the assortment, bouquets, balloons. We were very pleased with the tulips on March 8, there was a great action, and the flowers themselves stood for more than 5 days for sure.

See original · Русский

Show business's response

Виталий Прищеп

Level 7 Local Expert

Any festive event is not complete without a visit to the Rose.White. I also ordered the delivery of bouquets to save my time. I have always been satisfied with the range and quality of colors. Most often I order bouquets of 51 and 101 roses. I am especially pleased with the working hours on holidays from 7-00, after buying flowers, I manage to start the working day.

See original · Русский

Show business's response

Окна Виктория

Level 4 Local Expert

I ordered online delivery for my daughter on the other side, from another country, they sent me an email with photos of flowers to choose from, we agreed on everything, I paid using the link that was sent to me. The flowers were delivered exactly the ones I chose! Fresh, beautiful roses, 80 cm stem,the quantity is accurate, everything is as agreed! My daughter is happy, and we are! Thanks to the store!

See original · Русский

Show business's response

Яна Иванова

Level 7 Local Expert

A wonderful store! I went to buy a bouquet for my mom and was very pleased. We were served quickly, we didn't have to wait. I was especially pleased that we consulted in detail on the care of flowers, now I know how to prolong their freshness. The bouquet has been standing for several days and looks like new! I recommend it to everyone!

See original · Русский

Show business's response

Анна Ляшкевич

Level 3 Local Expert

I went to this store to buy a bouquet for a friend for her birthday. I was very pleased, the florists helped to collect a delicate bouquet, gave clear advice on care. The flowers are fresh, have been standing for more than a week and look like they did on the first day. I will come again! Thank you for your advice and attention to detail!

See original · Русский

Show business's response

Виктория

Level 3 Local Expert

In the evening I went to the flower shop at 14 Partizansky Ave. I was very pleased with the service and the choice of ready-made bouquets! Thank you for the bouquet and the advice on flower care!

See original · Русский

Show business's response

Екатерина Д.

Level 4 Local Expert

We ordered flower delivery, the bouquet is gorgeous, the delivery is on time. The birthday girl liked the bouquet and was delighted.

See original · Русский

Show business's response

Владимир С.

Level 4 Local Expert

I ordered flowers for my wife at the other I asked the consultant to pick flowers with a good bud. Flowers of disgusting quality were brought. The buds are all tiny and soft, on a tiny twig, and the bouquet doesn't look like anything. I contacted the customer support regarding the quality of the colors - the customer orientation is zero. During the night, the leaves on the buds shriveled and the appearance of the flowers became even worse. The holiday is ruined! I do not recommend organizing a flower purchase, especially an order by phone! I am very disappointed! Previously, I was a regular customer…

See original · Русский

Show business's response

Катерина Гостюхина

Level 11 Local Expert

A huge selection of colors for every taste and purse. Starting from roses and ending with snapdragons. Sociable florists. We were pleasantly surprised by the prices and the choice

See original · Русский

Show business's response

Марианна

Level 5 Local Expert

On Friday, we bought flowers in this store and were satisfied with the choice of flowers and a huge number of ready-made bouquets for different prices. The florists helped determine the choice and color of the packaging, and also because it took a long time to drive, they offered to put flowers on the water! The bouquet arrived in excellent condition! Thanks a lot to the girls for their help!

See original · Русский

Show business's response

BuTas17

Level 4 Local Expert

I ordered and paid for 25 roses. The Trash was brought in - the roses are rotten. They refused to refund the money. I do not advise anyone to contact this office.

See original · Русский

Show business's response

Мария К.

Level 4 Local Expert

I visited this store today, needed flowers and found myself next to the store. We were very pleased with the pleasant prices for roses , a large selection , as well as an abundance of ready-made bouquets and compositions . Nice service, the girls helped with the selection and I left with a gorgeous bouquet. I will definitely come back again.

See original · Русский

Show business's response

алеся

Level 3 Local Expert

51 burgundy roses were presented. firstly, only 37 survived the next day. secondly, the roses were poorly cleaned, and the shirt on the bud was also not cleaned. all the buds are of different sizes, and the roses are of different varieties. 1 photo on the first day, 2 roses the next day that didn't survive. If you want to spoil your holiday, please contact

See original · Русский

Show business's response

Наталья

Level 2 Local Expert

I came in on March 5 and asked for certain flowers to be put aside for prepayment in order to pick them up the next day. In response, I heard "arrange pickup, but it starts from 100 rubles."(the bouquet came out at about 60) I work nearby, it was postponed more than once before. She asked what the probability was that these would not be sold out until tomorrow, because the color needed to be determined. They said they get a ride every day in March, everything should be fine. As a result, they were gone before lunch the next day, of course))) I bought others, but it's still not the same, now I regret it. And I can sort of understand their demands, but I can't forgive them. For those who set the holiday atmosphere, they don't give a damn about people in general. I won't be coming back.

See original · Русский

Show business's response

Владислав

Level 3 Local Expert

I often visit this particular flower shop because the prices are good, and the service is fast and high-quality. There is a large selection of ready-made bouquets, but you can also buy one piece by piece, having collected a bouquet from what is available, florists will always prompt you and answer all your questions!

See original · Русский

Show business's response

Иван Романенко

Level 6 Local Expert

I recently visited a flower shop at Partizansky 14, and I was impressed. A large selection of roses and more. They quickly helped me with the choice, made a beautiful package in 5 minutes, and gave me all the recommendations for care. The recipient was delighted. Thank you so much for your work!

See original · Русский

Show business's response

Елена Садовская

Level 3 Local Expert

I ordered flowers with delivery today. A very friendly girl accepted the order, advised what was possible and which ones were better. The choice fell on the bouquet "Tenderness". After placing the order, I was sent an SMS about the payment received, followed by a photo report of the finished bouquet and another SMS about delivery and delivery. I was very pleased with this service. And the namesake was delighted with a pleasant surprise!!! With gratitude "Roses. Bel."

See original · Русский

Show business's response

Евгения Шевченко

Level 13 Local Expert

A good selection of flowers and gifts. Friendly staff, fast service.

See original · Русский

Show business's response

Вадим

Level 4 Local Expert

The quality of the flowers has deteriorated, this is not the first time I have bought flowers in this network. Roses do not last more than two days, the last time after purchase they wilted in half a day, although they were placed in a vase with water 20 minutes after purchase. The florists didn't even say that they shouldn't buy them, as if their management was forcing them to sell damaged goods. Of the two bouquets I bought at 02:00 at night, one was very tired already at 10:00 in the morning.although they were in the water almost immediately. And this is not the first time, it boiled over, it was unpleasant. I won't be contacting this store chain anymore.

See original · Русский

Show business's response

Сабрина Детликович

Level 3 Local Expert

I bought a bouquet here last week, the quality of the flowers is excellent and the staff is excellent. We helped you choose the flowers and put together a gorgeous bouquet in a short period of time! Both I and my friend, for whom it was assembled, were satisfied. Great store and wonderful staff!!!

See original · Русский

Show business's response

Аня

Level 3 Local Expert

I went to RozyBel on Partizansky 14 yesterday to buy a bouquet for a friend for her birthday and was very pleased with the service and choice! Special thanks for the attentive attitude and advice on flower care

See original · Русский

Show business's response

Саша

Level 5 Local Expert

I ordered flowers, paid for the ERIP, so it happened, I had to cancel the order and then dancing with a tambourine began. They won't return money to your account or card just like that, you need to drive across the city, write a manual application, be sure to remember which account you paid from (long number), and if you don't remember, then this is your problem.You will wait 2 weeks.If you did not specify the account number correctly (you have several cards and you do not remember), everything will start all over again. You will not find either the administration or someone who can solve your problem.The Stone Age.I won't wish it on anyone.

See original · Русский

Show business's response

Level 6 Local Expert

I order flowers periodically, the delivery is fine, but the problem is that you try to place an order in advance on Whatsapp and get an answer that the order can be placed 1-2 days before the day of the event. Just like checking in for an airplane flight)))) That is, I write, they respond to me, and at the end of the entire writing, orders are accepted in 1-2 days, write closer to the date))) Somehow, good luck to all!!!

See original · Русский

Show business's response

Дарья Осипенко

Level 6 Local Expert

I stopped by this store today to get a bouquet for a friend. The attention of the seller was very pleasantly surprised: they helped to assemble the composition, suggested which flowers would last longer and suggested care. Thank you very much!

See original · Русский

Show business's response

Дарья Данилова

Level 3 Local Expert

Many thanks to the girls from this flower shop! I went to pick out a small bouquet, but I came out with a real work of art. The consultant was so attentive, helped to assemble the perfect composition and even suggested how to take care of it. The flowers are the freshest, they have been standing for a week and are pleasing! Now only to you! 💐💕

See original · Русский

Show business's response

Руслан Владимирович

Level 20 Local Expert

I like everything))) I agree with the previous review in terms of "standing in line", but this is not a minus, it is rather a given. Today I bought 51 tulips for 51 rubles The action is simply bombastic

See original · Русский

Show business's response

Виктор И.

Level 2 Local Expert

I was in this flower shop for the first time. I was absolutely delighted! Pleasant atmosphere, courteous staff and a great assortment. The florist girl picked exactly what I was looking for. I really want to recommend this floral one!

See original · Русский

Show business's response

Виолетта Вершеня

Level 6 Local Expert

I recently bought a bouquet for my mother, and I was very pleased! The flowers are fresh, a good choice. The florist took into account all the wishes and advised on flower care. Thank you so much for the beauty and attention to the customers!

See original · Русский

Show business's response

Евгений Белов

Level 11 Local Expert

They started working disgustingly, I tried to call them again, there was no response, no greetings, they didn't even deign to call back, the quality of the flowers was disgusting, they brought a disgusting bouquet, after that they gave me a 10% discount, they called a couple of times and forced me to activate it without my consent, and then they stopped delivering it to my address altogether. And also when I called a couple of times to different numbers listed on the website, and these were not holidays, I waited for 12-15 minutes, and no one picked up the phone....

See original · Русский

Show business's response

Vadim S.

Level 3 Local Expert

Great store! They helped me pick out a bouquet for my girlfriend. A very friendly florist told us about the rules of caring for these flowers. Thank you so much for your advice!

See original · Русский

Show business's response

Lexika

Level 4 Local Expert

I want to express my deep gratitude to the Rose team.Bel!They helped out with my problematic order, went to a meeting and made concessions.Delivery is on top!Polite girls who work at Uruchye and Mira Ave.,1-you are just smart and I am very grateful to you!Customer focus is 100%!Thanks from me and mom (made her happy on her birthday)❤

See original · Русский

Show business's response

Кирилл Писарь

Level 4 Local Expert

I recently visited the store at Partizansky 14, and was satisfied with the large assortment and high-quality service. The recipient is also happy! The flowers have been standing for a week!

See original · Русский

Show business's response

Кристина Ясюкевич

Level 2 Local Expert

The quality of the service is disgusting.... Not only are the bouquets that are presented on the site not available, but I also had to call again and spend time to pay for the order. I don't recommend it to anyone! Waste only your nerves and time!

See original · Русский

Show business's response

Татьяна Шиманчик

Level 4 Local Expert

The bouquet was decorated at 172 Nezavisimosti Ave. The service is disgusting, disgusting! Every simple question is answered with such incredible favor and disdain. It's been a long time since I've seen anything like this! It's just disgusting! The only thing that stopped me from going through the proceedings at that moment was that we were going to an anniversary and I really didn't want "this special one" to spoil my mood and the fact that I was with my mother — I also didn't want to upset her. This doesn't usually happen to me! And this is doubly terrible, because people come to buy flowers - that is, they are already in a state of celebration and high spirits. And when you're in that mood, you're just being "let down" for your own money! Moreover, we didn't make a fuss, we didn't require anything complicated, just roses with decoration. IT'S DISGUSTING!

See original · Русский

Show business's response

Yana Rimorova

Level 3 Local Expert

An amazing place where you can buy a bouquet for a gift and more. Excellent service, friendly and smiling sales consultants who will help you choose beautiful and budget bouquets. We are always happy to visit this place.

See original · Русский

Show business's response

Анна А.

Level 2 Local Expert

A chic store, always fresh and beautiful flowers, fast service) Thanks to the management for the well-chosen staff, I would like to mention Ksenia - friendly and smiling, she will always help you make a choice, after such good service, you always want to return to this store) I buy flowers only here for all holidays) I would like to wish further prosperity and success to this store) you are the best))

See original · Русский

Show business's response

Ангелина Иванова

Level 3 Local Expert

I recently went to the flower shop at Partizansky 14. The florist quickly helped with the selection of flowers and gave all the recommendations for their care. Thank you for the quality service and wonderful flowers!!!

See original · Русский

Show business's response

Наталья Смирнова

Level 5 Local Expert

The service is rated zero! The store is located at:107 Partizansky Ave. - complete indifference to customers, none of the 4 sellers were interested in what we were interested in, why we stood in front of them for about 3-4 minutes, they were peacefully chatting among themselves, calmly engaged in bouquets. We left with nothing, of course we will not return there again, alas, such employees greatly spoil the image of the organization.

See original · Русский

Show business's response

Evgeni Suboch

Level 4 Local Expert

I am a regular customer of this store.The flowers never failed and were fresh, the staff was pleasant, the prices were excellent. Thanks for the work!

See original · Русский

Show business's response

Натали

Level 9 Local Expert

We ordered a lot of red roses 40cm. They brought roses of the lowest grade, I'm not afraid to say trash. Previously, there were complaints about the quality of roses.There has never been a white one. It's just that initially, over the phone, you need to discuss with them all the nuances of length, bud size and freshness. The roses were meant for a staff member's wake.

See original · Русский

Show business's response

Биби Абдуллаева

Level 3 Local Expert

The bouquet was ordered online. Yes, they contacted me quickly, for some reason by mail, and offered me another option, VERBALLY. No promised photos were sent, and no one sent them on the day of the order either. On the day of the order, the courier "tried" to get through for as long as 25 minutes, she also added that she had written. No calls or emails were received. Before the flowers were received, the calls were received and everything was fine. The courier did NOT get out of the car, although the address is indicated, and it is quite normal to enter the building. The bouquet, which was made to replace the one that was not there, was not standing next to it. I think that in 25 minutes it was possible to contact anyone, including via Viber, telegram, or managers (who wrote). The courier was unfriendly, and this approach only repels. Before that, an order was also placed on the website, and the flowers wilted after 3 days.

See original · Русский

Show business's response

James Forest

Level 11 Local Expert

The prices are good. I always used to buy in roses.bel. But lately they have been selling stale flowers that wither in 1 day. The last time I bought it was at 6:00 p.m., and by 11:30 p.m. on the same day, the buds were already sagging. Less than 6 hours have passed, and the flowers can be thrown away. That's why you should sell it? It is inconvenient to give such a gift to a woman.

See original · Русский

Show business's response

Русецкая Ж.

Level 4 Local Expert

Good afternoon! I would like to leave my review, even though a lot of time has passed, I was absent from the city for work, but I think that such things should be written at least only for people who also have the opportunity to buy flowers there. My husband went to the store on March 6 to buy me a bouquet of roses for March 8, there were a lot of people, but my husband, let's just say after work, did not want to stand in line and bought a bouquet of very beautiful bush roses of beautiful color, asking the seller if the rose was fresh! The seller replied that the bouquet was very fresh! of course, I was very glad, the bouquet was really beautiful, but as much as my disappointment was on the seventh in the morning, I repeat on the seventh in the morning, I will provide you with photos, because of course there was no limit to my indignation, how can you brazenly lie like that and generally people have some kind of limits, some boundaries,in the end, it's not even about the money, but the fact that my mood was spoiled, my husband subscribed to RosaBel, he's been buying flowers there for a long time and not five pieces! How can you so brazenly sell such flowers that wilted on the second day, the leaves were spinning into the tube!....this is just outrageous, I don't have the words! I want to wish this girl who sold this bouquet to receive such flowers every year!!!… this is my personal wish and thank you very much for your service!

See original · Русский

Show business's response

Юлия Войтик

Level 3 Local Expert

It's a very nice little shop. I was confused by the choice, but the florist helped me pick up a bouquet. Mom is thrilled! Thanks for the help and quality! 🫶

See original · Русский

Show business's response

Оксана Шульга

Level 3 Local Expert

I always go here for fresh flowers. The store has a pleasant atmosphere, polite florists who create beautiful bouquets. I recommend this store as the best flower shop in the area.

See original · Русский

Show business's response

Kiberpank

Level 19 Local Expert

I ordered a bouquet of 25 coral roses for delivery, it's beautiful in the photo, but in fact it's a small rose with a bud diameter the size of a thumb. Before that, I took good red large buds.

See original · Русский

Show business's response

полина

Level 2 Local Expert

I was very pleased with my visit to this store. The staff is attentive and polite, the choice of colors is large. They collected a bouquet for me, it stood and pleased me for a long time! 💐

See original · Русский

Show business's response

Anton L.

Level 3 Local Expert

It totally sucks with the service. I ordered a bouquet on the website. When ordering, there was a delivery time option. I chose the one I needed. The operator called back after the delivery time had passed and happily announced that they would be able to deliver only in 3 hours. No apologies. There were no options for resolving the issue within the time frame that was convenient for me.

See original · Русский

Show business's response

Rozy. Bel

429 reviews