The disgusting attitude of consultants towards the client. We came to buy a certain phone, and as a result we received a lot of unreasonable criticism, to the point of ridiculing our choice, and of course an attempt to impose the purchase of a more expensive phone.

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Ирина Матюк

Level 5 Local Expert

In 2024, she issued an MTS number. Now I tried to arrange an installment payment from the online store and they tell me that there is no such number in MTS. They couldn't find her last name right away either, until she said her maiden name. And now, attention, the question is: how low is the training of specialists that they apply for a maiden name (I have been married since 2021), and then why take a passport for registration, if they are even too lazy to rewrite the surname, they just take data from the database. And now, due to the incompetence of the staff, I have to go to the office with my passport again! Disgusting service provision!

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Ден Торф

Level 5 Local Expert

There are no advantages. I came for a specific smart. Then the gypsy thing went on, dear, don't look there, look here because this phone is not at a discount and with this phone they also give you a tablet and yet it looks even better than this one and therefore it's even better because it's this year, although the phone I asked for is also 26 years old. The person who was going to give me another tablet with a discount offered (a tablet as a gift with a phone). When I showed on the MTS website that the phone was discounted (well, the one I wanted) so he still wanted to make a fool of me. You're showing the wrong phone number. I pointed to the banner in front of his eyes 10 times. Oh, this one, so you don't need him, because he's bad. And he's soaring again. The staff doesn't take your opinion into account, as if you hadn't said anything about your respect!!!!

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