Friendly and helpful staff. They answer all the questions. They can advise and suggest something important and essential. You can take tests at the clinic-the answers are sent to the owner of the animal. It's very nice to come to the reception. Appointment by appointment. Therefore, there is no pandemonium.
Many thanks to the staff of the veterinary clinic from baby Mikhail. Prompt and qualified assistance was provided. Thank you for your kind attitude. We recommend a veterinary clinic
They brought a cat who swallowed a needle on 31.03. The staff provided the necessary assistance and performed the operation quickly enough. Insanely friendly and pleasant staff, veterinarian Alexander Sergeevich and a girl whose name unfortunately could not be found in the documents:(we express our great gratitude for the fast and high-quality work, for not letting us lose heart for a minute. I wish there were more doctors like in this vet clinic!!!
They refused to receive emergency help with suspected poisoning. They said they only serve by appointment. When asked why the site indicated that emergency care was out of turn, the answer was "I don't know, I don't do the site." Perhaps I will not contact and recommend this clinic to my clients. And I will not forget to mention this fact.
We were at the vet's appointment. I liked everything very much. The veterinarian explained everything clearly, answered our questions. We also liked the treatment of our cat. The administrator also explained and gave recommendations on medicines. They answered all our questions - it's nice. We did all the necessary inspections. We received recommendations. We were very pleased with the visit to this vet clinic. We also plan to go here for the next inspection.
Good afternoon! I want to express my gratitude to the staff of the clinic!!!! Thank you so much for your warmth, attentiveness and responsiveness to our pets! The atmosphere in the clinic is almost homely, cozy! Thank you for helping our pets, for your attention and kindness to animals!!!
Good laziness!
We contacted this place yesterday.
It was necessary to do an ultrasound for the dog and the tank (the dog was not feeling well).
When we got to the "doctor", she did not even examine him, did not take his temperature…And immediately dragged me to the ultrasound.While the dog was lying on the table and they were doing an ultrasound, the "doctor" could not shave his stomach properly:
"How much wool, I'm tired ... I want to go home ...".I think this attitude towards my patients is not normal.The answer was: "Well, the kidneys seem to be fine."That is, she wasn't even sure.The dog was already stressed while lying on the ultrasound.A biochemical blood test could not be taken, she could not get a needle, the dog was nervous, she did not even shave the place, but just poked with a needle.As a result, nothing happened, because there were clots (the dog was brought to a stressful state).The analysis had to be done before the ultrasound. During the entire reception, she complained about how tired she was and wanted the day to end.
As a result, we were left without a blood test, with questionable ultrasound results.And without proper treatment!
I want to express my gratitude to the administrator, only she was interested in helping my pet.
I do not recommend this clinic!!
Polite, qualified staff. A wide range of services, there is a small disadvantage: limited Parking. The prices are quite adequate. There is a shopping center nearby where you can spend time while your pet is undergoing the procedure.
Good afternoon! We would like to express our deep gratitude to the team of specialists at the Zelenyevetliniya vet clinic and especially to Ekaterina Nikolaevna Makarenko, a VET doctor. She is a professional in her field: attentive, animal-loving, and also a wonderful specialist. She chose the right treatment for us and saved our pet dog. Our dog was in terrible condition, we rushed from one doctor to another, did a lot of examinations, no one could understand what was the matter, until we got to Ekaterina, she became our salvation.
The dog is already 10 years old and has serious heart problems, and we had to have surgery, we doubted for a long time, worried and afraid, but Ekaterina convinced us that this was the only right solution. Everything went well and this is the merit of Ekaterina and the staff of this clinic. We are immensely grateful to the doctors that they did not remain indifferent and tried their best to help us, to save our dog.
All the doctors of this clinic treated us very sensitively, everyone was worried and tried to help. Despite the age and serious condition of the dog, we trusted the specialists and did not regret it, we would like to advise everyone to listen to the doctors and be sure to follow all the recommendations. Thank you for your hard work, we want to wish all your patients to get well and feel well.
a wonderful vet clinic, the cat's water is only there, even after she moved in. doctors explain everything in detail, no one imposes unnecessary services and does not try to rip off money.
for an ultrasound of the abdominal cavity, several injections, treatment from ticks and worms and injections on the road for three days, I gave 85 rubles
Friendly staff. Clean, neat. We go with the dog only to them for vaccination and not only. Affordable prices, never assign too much. Competent specialists without a doubt!
They don't even deserve one star.
The girl at the reception is not even able to record you for a certain date of reception: you will sign up first, and then on this day you will come and wait in turn. Also, the administrator Evgenia Vitalievna does not shy away from even lying openly to your eyes, if such a task corresponds to the goals of their "clinic". These are just a couple of examples, in reality there are many more.
The doctor Ekaterina Nikolaevna Makarenko intentionally hides information on the necessary preoperative examinations, in particular, ultrasound of the heart was simply not done for fear that the dog would damage their expensive device, and nothing was said about it to the owners, and then Ekaterina Nikolaevna tried to prove that she, being the only doctor who dealt with this patient, was NOT OBLIGED to say nothing, as well as I am NOT OBLIGED to write such insignificant information in the conclusion :)
As for the directorate: your appeals to the directorate, in principle, will not even be considered, you will not receive any response from them at all within the prescribed period of 2 weeks.
It's a good clinic. Convenient parking, with a well-fed pet) you can drive right up to the porch. I would like to note the professional approach of the staff, in particular Ekaterina Makarenko.
In short:
Before that, they were treated by the "specialists" of another clinic. D\z: CPN, after a week of treatment, there was no more agony (we will leave the details in the feedback to them) dynamics for improvement was not observed.
By contacting ZelVetLin, namely Ekaterina Makarenko, we received first-class specialist advice. The appointments of the previous doctor were coordinated, after which the dynamics improved literally two days later.
Thank you for your professional, sincere approach.
I enjoyed the services of the clinic very much.Their attitude towards animals and their owners is just great and that's why I want to contact them.First of all, this is attentiveness, benevolence, and a desire to help a pet.
Good, attentive doctors, quickly, efficiently. They sterilized the cat, gave it only after the cat came to, gave recommendations for postoperative care
Excellent vet clinic! They took York to an appointment, found gastritis and a couple more problems, the prescribed treatment helped. A separate plus for working on weekends and the ease of dialing
03.10.2021. I was accompanied to this clinic, helped with the delivery of the dog. She sat at the reception, watched the rudeness of the administrator, the incompetence, she did not give clear answers to questions. It feels like the receptionist didn't understand what she was being asked. She couldn't answer phone calls clearly, she ran away with the phone, it seemed that she came in from the street and was asked to sit.
I can't say anything bad about doctors.
The clinic did an annual vaccination, the veterinarian did everything quickly and accurately, the dog did not have time not to be scared and nervous - and this is the main thing, a healthy mind and a calm dog👌🏾
We visited this vet clinic with our puppy today, the girls met perfectly, the vaccination was done so that the dog did not even squeak, we will come back again🤗
If we could, we would have given 10 points!!!! We accidentally found this clinic on the Internet when we were looking for where to sterilize a dog and we are grateful that everything turned out that way. On the first day of treatment, we received competent advice from the head physician, who dispelled all our fears and doubts. The clinic is equipped with modern equipment, thanks to which our baby was diagnosed with ear disease due to an incorrectly diagnosed and incorrectly selected treatment, as a result of which our baby almost went deaf ((( The operation was successful. During the difficult postoperative period, the head physician was in touch with us all the time: he advised us, told us what could be done and what could not be done, supported us morally) Klimov Andrey Vladimirovich - You are the best veterinarian that I have ever met! I would also like to thank the girl doctor, who has a light hand and the dog did not feel a single injection)) Unfortunately, they didn't remember her name... You are excellent veterinarians! It is clear that people love their work and do it perfectly! Thank you for your work and your responsibility! We sincerely wish you success and prosperity! We will definitely contact you again: we have found our clinic and our doctors!
Great staff! No, seriously, they're the best! Our pets were received by Dr. Klimov Andrey Vladimirovich.
For the first time, they urgently came with a Plush kitty: a serious, incised wound of the paw with a rupture of tendons and loss of blood. The kind and attentive doctor questioned everything in detail, answered our "meticulous" questions in an accessible way. I operated very professionally, judging by the Plush's paw, she doesn't even limp.The doctor drew up a treatment program and all the time between appointments he was interested in the cat's condition on the phone.
On the second visit, a few days later, the same doctor took our second pet-a cat with a cold infection, now healthy, came for injections, followed the recommendations for treatment and nutrition, the administrator was very friendly and friendly, gave recommendations on nutrition without imposing anything. At the same time, we gave comprehensive vaccinations to all our pets - three cats and a dog. We conducted an inspection. In relation to it, they love animals. We recommend it to anyone who needs the services of a veterinarian. Thank you guys, great clinic, good luck!!! Yuri and Elena.
I really liked your clinic. Starting with a competent consultation when making an appointment for sterilization, ending with a doctor's appointment and the operation itself. They explained the difference which anesthesia is better to choose, explained each manipulation in preparing the kitty for surgery. All fears and doubts were dispelled. As a result, everything went fine, the animal feels good, the seams are neat and dry.
The doctor, Klimov A.V., is literate, disposes to himself, professionalism is felt, everything is clear and to the point, his love for animals is visible. We are very pleased with the visit. We will come back to you for vaccination. The prices are reasonable. Lower than in most vet.clinics, and the attitude towards the client and the animal is much better.
I sat in the lobby for 1.5 hours, from the moment of arrival until the end of the wait, the doctors were in surgery, and the reception staff decided not to call and not to reschedule the recording.
Then decide for yourself...
We got to the vet clinic almost by accident, but I am grateful for this occasion! The cat had a serious infectious eye disease, a cat with a difficult character! But for the first time in 11 feline years, I observed with what trust and patience my Lyusechka endured all medical manipulations!! Andrey Vladimirovich is just a wizard!! At reasonable prices, the treatment of animals at the highest professional level! And a very attentive and kind approach to animals and - what is also important - to worried owners! Andrey Vladimirovich is also a wonderful psychologist!! In general, my great thanks to the employees of the Green Branches and the director Andrey Vladimirovich! Best wishes!
Excellent clinic. They brought a hamster itching with hair loss. The girl doctor, even without scraping, made the correct diagnosis and prescribed injections. The medicine helped immediately, but we punctured the entire course of all 3 injections, the tick was killed, the hamster is happy, so are we. We all say Thank you together.
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Level 7 Local Expert
April 5, 2022
A few months ago.We came to this clinic not knowing what was going on with the dog , there is no ultrasound in the clinic . The doctor felt his stomach and diagnosed the pyometer , he wanted to operate immediately without ultrasound ! And the operation is not cheap . We decided to take him for an ultrasound, and then the doctor diagnosed us with ascites. Don't set foot here anymore