Zabota o Tele
Address
Contacts
+7 (777) 660-52-72
Show phone
Business hours
Closed until 09:00
Directions
Almaly
400 m
Square of Astana
109 m
Features
Parking
Credit card payment
Wi-Fi
Possible with a dog
Gift certificate
Kaspi Red
Men's Spa
Massage services
Staff call button
Spa services:spa program
Petfriendly:allowed with all animals
Medical specialists:masseur, beautician
Payment method:cash, payment by card, bank transfer, installment, QR code, payment by credit card, making a loan
23 reviews
March 26
If you could put 0 stars, you would.We came from another city and came here based on reviews. In the end, the expectation is reality.
The price list shows the duration of a wellness massage of 90 minutes. In fact, the masters did the massage for 65 minutes and just left the office, arguing that after the massage you need to lie down for 5-10 minutes.
When we informed them at the time of payment that there was no real 90 minutes, the master was called and she replied that they were doing massage for only one hour, and the time that people were lying down was counted because they occupied the office. The question was asked: "Why don't they write this in detail in the price list?"
The administrator of this spa salon needs to learn how to behave decently with clients.
Instead of a basic apology, she replied in a condescending tone: "Don't pay, since you missed some minutes. May it be for your good,"
she removed the terminal and did not allow us to pay, continuing to verbally humiliate us.
After the bath, without even drying our hair, we threw them the cash and left. After spending time at the spa, I wanted to wash up again and get rid of her humiliations. If I wanted to resolve the issue, I would just apologize without further ado.
And such an attitude is unacceptable for any service sector, not to mention the spa.
If you want prosperity, change the condescending tone or the administrator.
It feels terrible. I don't advise anyone to come here.
See original · Русский
October 21, 2024
Good afternoon! Thank you very much for the wonderful atmosphere, friendly team, my husband and I received a complete update, everything is at the highest level, special thanks to the masters of Dinar and Aigul We will come back to you again.
See original · Русский
2
December 4, 2024
I am happy with the visit of this massage therapist. Everything went great. If you are looking for a good massage therapist, then I recommend contacting this specialist! Thank you very much, I really enjoyed the massage!!!
See original · Русский
1