Boorish employees have been unable to send a parcel to relatives for the second time. Sometimes it is necessary to issue a declaration in advance, then with a pre-issued declaration they come up with their own rules, which are not on the website, in what form the parcel should be provided, what can be sent, what cannot. I will never use the services of this company again in my life, because in the end I got nothing but the time I spent. And I wish the Europost organization better to choose employees who are not rude to their customers. I do not know the full name of the employees, 2 girls worked on December 21 at about 13-14:00.
Ivanova Daria Anatolyevna, be kind enough to warn people in advance about how to properly pack the goods on site before shipping, and not to say that it is necessary to wrap the goods with stretch film at least 4 times after the shipment has already been wrapped and tied with tape.