Dear owner of the pick-up point, pay attention to your staff. The girl who wears glasses is very rude and allows herself to be rude to customers. And this is not the first time this has been noticed.
You know, I don't want to be rude in response, but it doesn't go through any gates and I don't want to come to you anymore either
If your staff does not like the job so much, then let them not work and look for activities that will not affect their mood. It's horrible. We feel humiliated every time.
Moreover, she behaves as if they had come to her house. Please pay attention.
I very rarely write negative reviews, but it's already starting to boil over.
Disgusting. I've been coming in and trying to pick up an order for 4 days in a row. The first time they asked me to wait for a 15-minute break, I wait, then they come out and say they have to wait another hour. And closing time is an hour later. I go in on Tuesday, they tell me not to wait, they say the program does not work for 3 hours and does not give out anything. The next day, the queue to the street did not have time. I'm coming in today, they ask me to come openly later, although it's working time. What's the point of posting a work schedule if there are 350 more breaks per hour? The claims are not against the employees, but against the item itself.
Ksenia and Angelina, you are magicians, only I received a notification in 5 minutes and found my order for these boxes. I am very grateful, big smart guys!
Queues on the street, there are never any packages, they are constantly asked to wait 20 minutes, even if there is a sign "open", disdainful attitude towards customers.
IT'S A TERRIBLE PLACE.How can THREE people work and queue up to the street.The service is at a low level.The goods are searched for 20 minutes.HORROR, I won't come again!!!
It takes a very long time to disassemble the boxes. It is difficult to receive your order on the day the order arrives. There is little place to check the goods. The queues are terrible.
Their programs are constantly not working, either the queues are huge, or they have a 1-2 hour acceptance. I have not been able to pick up the order for 3 days.