Excellent staff, attentive, find products quickly. But there are always huge queues, this problem has been going on since the summer, or even earlier. Install another laptop, why don't several employees have to process orders from one laptop? If the item is so popular, then maybe managers should make at least a little effort and provide enough equipment?

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Софья Буян

Level 3 Local Expert

I've never left reviews anywhere, but I just couldn't stand it. There are no questions directly to the service and the staff of the pick-up point, I generally do not understand how it is possible to work quickly in such an atmosphere. The pick-up point itself is a tiny room, half of which is occupied by two unfortunate fitting rooms, the rest is occupied by goods for delivery and return back to the warehouse. The goods are everywhere, piled on top of each other, occupying a narrow corridor where people are crowded in anticipation. Poor employees crawl all over the room in search of the right position, and visitors help them with this. This description is available all year round - it doesn't matter whether it's the peak of the holiday season or an ordinary summer day. Approximately one and a half square meters remain to accommodate visitors, and that is already outside the point - usually it is a corridor at the exit. And once again, while waiting in a queue of 15 people, I looked at a poster on the wall of this pick-up point asking me to leave feedback without relying on the quality of the product, delivery time, etc. And then I had a question. And, actually, what kind of assessment can be given to this misunderstanding, and most importantly for what? For waiting at least 15 minutes? Or for the fact that, thank God, I fit in the hallway waiting for my turn, and not outside in the rain? The flow of people is consistently huge, open a second point, or look for more space, take action. I hope the staff will not suffer from this review, a question for the owner of the point. 1 star just for the fact that this item is there.

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143534 Gury

Level 6 Local Expert

The staff is quite polite, there are queues. An ordinary, average pick-up point, not to praise, not to scold. But of course the five-star place is not worthy because there is not enough space

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