The day before I arrived at the store, I called to clarify the assortment and for one thing about the work schedule, I specified what time it was closing today and what time it was opening tomorrow, I was informed. As previously mentioned on the phone, the point is open from 9.00, the next day I came at 9.15 to the point where the lights were off, the phone number I called was written on the door, the girl slowly picked up the phone, with a sleepy voice. I asked her when she would be there, and she told me that it was 10 o'clock today, so I decided to clarify why I was misinformed yesterday, to which she replied, "Well, it's 10 o'clock today."
Customer orientation is lame, where is the sign on the door, that the work schedule has been changed? Why didn't they give me this information on the phone?