I do not recommend it!!!we stood for 1 hour and went to another vet clinic, although we signed up in advance.There's a girl at the reception, actually- awesome!!@
The cashier closes 5 minutes before the end of the working day. Despite the fact that 30 minutes before closing, I called and promised that I would come to buy pills for the dog (the price tag for which, by the way, is overstated)
They did an ultrasound of the cat's heart, Dr. Sergey Alexandrovich Zhdanovich. I conducted the procedure carefully. I liked everything. There is a parking lot near the center.
Mikhail Pavlov is the best doctor in Minsk. Hello and thank you from Masha and Lenny)
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Njoerd S.
Level 2 Local Expert
August 28, 2023
This organization is pure commerce, they will not help your pets, they will only harm them. Their specialists graduated from agricultural technical schools. They will take money from you and make fools of you more. I addressed them with a small haircut that fell from a height right under my feet and miraculously survived the impact. I couldn't be cowardly and picked him up. He was crawling, chirping in his own way and there were no serious signs of a blow, only he was exhausted. It looked like a living bird. And in general, I decided to contact this Veterinary Medical Center 2 days before her death to make sure that everything was in order. I was told that he was fine, he was lucky and was advised to feed him with a BLOODWORM from a fishing shop. Of course, I trusted them as professionals (as it is indicated on their website that they treat all kinds of birds: from parrots to eagles, from small to large), bought this bloodworm and the next day began to feed the haircut. The chick ate it very willingly. Every 1-2 hours, and I, delighted with the advice of this veterinary center, gave him this food. The bird even got up on its feet and gained weight. But the night turned out to be difficult, in the morning I saw a large tumor on his head. One eye wouldn't open at all, everything was so swollen. At the same time, he was severely constipated, and I also saw his chair filled with this bloodworm. Of course, I immediately brought the swift to these professionals, told them that I fed it on the recommendation of a bloodworm. I showed them this moth. They listened to everything and said that the swift is a wild bird, it is still small and it has virtually no chance of survival. That's how I was encouraged. They also tried to make a fool of him that there was a tumor on his head - it was an old injury from falling from a height. And they poured 2 injections of baitril into his beak for acute infections, as well as for the prevention of calcium-D. Naturally, this reception had to be paid for, although this fault is purely on them. And they also told me to pour these medicines into his beak for 5 days. But the chick died in terrible convulsions without leaving their center and suffered very much. It was right in front of my eyes. I came back and said that the death of the swift was on their conscience. They admitted that. He could have lived if it hadn't been for the advice of these super experts on wild and domestic birds.
I liked the center. It is quite convenient to park, the administrators are very nice girls and I was lucky with the doctor. I was surprised how quickly and professionally my dog's blood was taken for analysis. It's cool that it was possible to get a transcript of the analysis online (the doctor called at the appointed time)
It didn't look like a remarkable place, they recommended it on acquaintance, went with his muzzle and was very pleased, before doing standard procedures, they offered to take a general blood test (who will say that they divorced for additional costs, then I will say that it's not so expensive once, secondly, they don't save on any), and already on the basis of the data received, the reception was underway. In general, after the network with the letter A, I liked it more here, although a couple of kilometers further. Special thanks to Galina, alas, I did not remember the last name.
the staff is friendly, they urgently accepted Kryska and me without any problems. one problem: the rat died from furosemide prescribed to her, plus a large tumor in her abdomen was not noticed during examination. Well, lan, maybe she didn't die from furosemide, but the wrong medications certainly brought her death a little closer. I feel infinitely sorry for the rat. but it's probably not for nothing that they also provide cremation services.
Krysula urgently needed an operation, they consulted on all issues, and chose the day of the operation. Everything went well, excellent doctors gave all the recommendations and for several months now our pet has been completely healthy. Convenient location, clean, tidy and also a convenient system for recording / consultation + SMS reminders. Thank you.
A wonderful clinic. Doctors are professionals in their field. Everything is clearly explained and shown. Animals are treated with care. I was satisfied. I will contact you here again!
I want to thank the wonderful Vetmedtsetr clinic! Real professionals work here, everyone is always friendly and attentive. The animals feel safe, and the owners are fully confident that their baby is in safe hands. 🙌
Friendly staff.the price level is average in the city.we are ready to receive you at any time of the clinic (now, in 20 minutes or at any other convenient date/time)
They came to the reception with complaints about the cat's health. Tests were taken at the reception, and treatment appointments were not really given, although the doctor clearly saw the manifestation of urolithiasis on ultrasound. In the printout of the receipt, attention was drawn to the high cost of medicines and consumables. After receiving the test results, we paid attention to the entry in the card (the general condition is good, there are no complaints). From here, the question is - why did we need to treat a healthy cat without complaints to the vet clinic? In order for the treatment to be prescribed, they ask for an additional consultation fee (as much as 15 rubles), because they regard this as a repeat appointment, with no guarantee that the link to the online payment is correct. As a result, they refused to prescribe treatment without payment. We will not contact the center anymore and I do not advise others. And in general, how can they be called a "veterinary medical center" if they don't even have specialized specialists.
A cozy veterinary clinic in the city center, pleased with the prices and quality of services.The doctors and administrators are friendly and competent. Thanks!
We came to an appointment at this clinic. The cat had a bad appetite and was vomiting. They took tests-like an astronaut. It took a long time to determine ultrasound, X-ray. Finally, a foreign body was seen on rengen. They began to convince me that an operation was necessary. I asked to try other methods, for example, vaseline oil. No, the surgeon urged us not to do the operation, the cat will die. My wife is in tears, I talked to the doctor. He proved very convincingly that they had a lot of experience and everything would be fine. We took out a 13-15 mm glass button. I do not know how the intervention was carried out . But the cat got sick a day later. They put ivs on, they said that he had caught distemper. My wife went to the reception by taxi and the cat was completely isolated, transported in a closed large bag. As a result, the cat burned down in five days. I have a question. Are doctors responsible for the treatment? They took a lot of money and never even bothered about the animal. The conclusion is that the clinic is not aimed at treatment, but at pumping out money..
A good clinic, kind and helpful staff, a convenient and informative website with the possibility of making an appointment with a veterinarian online 👍🏻
All procedures are entered into a single register and documented. Recommend
ratologist Egor Rostislavovich is the best
thank you for treating our rat
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Grand Alexandr
Level 7 Local Expert
December 13, 2023
My cat knows the veterinarian there and is very happy with it. The staff is friendly, signed up, called back, arrived. The only problem is to catch a cat to take it.
Doctors work well, they took an ambulance with a dog, quickly got their bearings and prescribed treatment, prices certainly bite, but I am satisfied with the service and approach of the staff!
A year later, I can write a review.
The parents brought the cat to the Veterinary Medical Center for an X-ray, because there was no X-ray in the clinic where they were served.
The "wonderful" specialists took an X-ray and did not say that the cat had pneumonia. Why? Because the consultation on the picture is for separate money, but they also did not say that this consultation is needed urgently. Here's a picture for you - we've done the job.
At another clinic, during a consultation, it turned out that the picture was taken terribly crookedly, but it was impossible not to see pneumonia on it. But it was too late to save the cat, she did not respond to treatment. What did the VET doctor refer to? The fact that they didn't pay for the decryption.
To say that it is urgently needed by owners who do not understand - apparently they also do it for money personally in their pocket.
An interesting approach. The radiologist sees that the patient is dying and is silent because he is not paid for it.
Go to such a clinic or not with your pet - decide for yourself.
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Елизавета
Level 10 Local Expert
May 18, 2022
Great clinic! Our cat Smokey had problems, he didn't go to the toilet. The doctors carried out the necessary tests, performed an ultrasound and prescribed treatment. The ivs were pumped in place, it was possible to leave the cat (there is a special cage), but our one worries when he is alone in an unfamiliar place. And in the end, everything is great now! Now the dog has also brought and everything is at the highest level again! It is very convenient that the tests can be received by mail and then see if another appointment is needed, or communicate with doctors online. Thank you for the professionalism and responsiveness of the doctors and nurses!
The best clinic! The best doctors!
Special thanks to Elena Viktorovna Grushetskaya! When they say "A doctor from God", it's definitely about Elena Viktorovna.
They were serviced here all the time, until the tragic happened. The pet is a carcass, a rat, so it's difficult to find a ratologist. I found them in Yandex with the query "ratologist". We got to them with a tumor once. At that moment, they were accepted normally and the operation was done well. But the nuance is that we were served by 3 different doctors. Then you'll understand why it's important.
On the 20th of June, the rat had a stroke. I didn't move much and didn't eat. Immediately call them, where else, we were such regular customers there, we spared no money for anything ...
Some absolutely dry and insensitive young lady immediately refused me an urgent next appointment, saying that I had to wait 5 days... I explain to her, what are the 5 days?? The animal does not move and there is already a question of euthanasia! Are you suggesting that I torture an animal until it dies?? The young lady said no and that's it, only a rotologist can accept and only he can euthanize the animal... this is nonsense, of course, considering that you had 3 different doctors serving us before, and they have one ratologist! In general, as I did not insist and did not ask, I was not recorded before... They told me to look for another clinic. That's how it turns out - the animal dies, but they don't care... The question of admission is 10 minutes. And why it was impossible to insert these 10 minutes somewhere in such a situation is not clear to me.
We were admitted to another clinic. They immediately realized that it was urgent and recorded day after day. Unfortunately, the carcass was euthanized on June 27. Before that, she was prescribed good treatment in a good clinic, and even got much better, but then there were sharp problems in the cervical department, by the way, the tumor was removed in this veterinary center... perhaps she had a tumor in her spine back then, but no one at this clinic even offered to take a picture before the operation. In the clinic where she was euthanized and treated for a stroke, very sincere people, and wiped my tears and snot, and sympathized with me and tried to save the pet's life to the last. Therefore, I am even glad that at such a moment I was not in the veterinary center, with dry and callous people.
As for me, one of the best veterinary clinics in the city. Since 5 months with a cat, we contact you here for any medical questions. Vaccinations, medical examinations. About 2 months ago, the cat was sterilized. The cat was sterilized a month ago. Everything went great, the pets feel great, and I think this is the best indicator of the professionalism of the doctors!
After listening to reviews from friends, I was pleasantly surprised by the attitude of doctors to animals. It is always a calm pleasant tone, affectionate treatment and maximum efforts to reduce stress. In particular, this is one of the key reasons that bribed me to contact you exclusively.
At any time, you can call the clinic and consult on any questions.
Thank God such situations have not yet arisen, but in case of anything, unfortunately, the clinic does not have a night appointment with a doctor on duty. So I hope this will happen someday.
Well, in general, to sum up: if your pet is dear to you, and you want the best veterinary care for him, then feel free to contact here. You will receive 100% appropriate assistance%
We have a cat and a dog, and we have been going to this clinic for several years to do a comprehensive check-up and routine vaccination. We like the attitude of the doctors, and Pesya has already got a pet - this is a doctor by the name of Volchek. Therefore, when we go with pesya, we sign up for him. We recommend it!
I express my deep gratitude to the Veterinary Medical Center and especially to Dr. Kubyshka Ales Nikolaevna for saving our beloved cat from severe allergies. We went to the clinic when an allergic rash on the abdomen and paws led to the appearance of large bald patches with red affected skin. We were very worried, because, among other things, our cat never left the apartment and was terrified of new places. But a miracle happened in this clinic — the cat felt very calm, allowed himself to be weighed and examined, and after the examination he generally lay down on the table, as if at home on the bed and listened to what the doctor was saying. The doctor's attitude towards our pet was very caring and attentive, an analysis of the affected areas of the skin was made and treatment was prescribed. Just a few days later, the disease began to recede, after relieving severe symptoms, the doctor prescribed more gentle drugs, gave recommendations on care and nutrition, and helped to choose the right food. The cat has recovered! Thanks to the VIC and the doctor! We will always contact your clinic and recommend it to friends.
A wonderful clinic with real experts in their field!
Thank you very much to all the doctors and administrators for the excellent work and kind welcome)
High-quality service, careful specialists, not a bad service for a long time, in general, we were pleased with how carefully the doctors treated petomets
It was necessary to urgently X-ray the bird.
The picture was taken incorrectly, very crookedly. The bird was not pulled out, so all the organs shifted. Although I offered to keep it myself, but they told me "no need."
The picture was recorded not through the program, as it should be, but simply as a picture. Accordingly, it is impossible to enlarge and consider anything.
The next day I had to redo the picture....
They took double the cost for the money. In other clinics, 2 pictures are taken for this amount. And they made one for me...
I must say right away that I never leave bad reviews, but today I'm just stunned and outraged. We had an X-ray with a seal, we were sent to this clinic from another one. You obviously wouldn't be here by reading the previous reviews. But as it is. On the X-ray, a young guy gives the impression of a completely inexperienced and uninterested employee, but God be with him. The cat was tortured for a long time, they could not put it down as needed, the animal was nervous (although the cat is the most affectionate and always obedient!) During the third picture, the cat bit my finger pad very hard. I asked for a napkin, they gave me a cotton pad with peroxide with the words "nothing, it will heal"Thank you, of course. But when I arrived home, I took out the receipt and saw that in addition to the cost of the snapshot and recording to disk, they charged me 2 more rubles for "medicines".
Are you serious???? 2 rubles for a cotton wool with peroxide? That's the approach, that's the service!
SHAME!
I don't mind two rubles, honestly, it's just disgusting that people are so petty!!!!
By the way, in the neighboring veterinary clinic where we are served, they smeared the wound with ointment for free, and also prescribed preventive treatment so that there would be no inflammatory process. Learn!!
Well, review your company's policy if you don't want to drown in negative reviews.
I think from the responses to complaints from other sites, much is clear about the quality of management and the attitude of staff towards their clients. I would like to add that drugs and treatment are prescribed incorrectly in the veterinary Medical Center and there are huge problems with making diagnoses in this place . When I went to another clinic , I realized how much the Veterinary Medical Center was negligent in their duties and at the same time they willingly pull money from patients . In another place, I paid two times less money, while I received more help. I hope that the reader of this review will draw his own conclusions.
I liked the clinic, it's nice that you can book an appointment on the website or by phone. They often mistakenly gave information on Instagram, but then they got better)
You can call the veterinarian and clarify some points, as well as online consultations) Thank you for the good work. I'll come here to castrate the rabbit and add to the review.
We would like to express our GRATITUDE to all the staff! Before that, we went to another clinic with the fact that our kitten was vomiting for the second day and she stopped eating and drinking, they prescribed us a bunch of drugs, injections, after which he was getting worse every day! When we called there in a panic and asked what to do, the answer was almost always the same — come and buy more of this and that! 10 days after the first intake, the condition did not change and the temperature still remained, the kitten breathes heavily and very quickly and moans at the slightest attempt to pick it up. Again, the question arose of taking her to the clinic, but they already knew for sure that it was the wrong one! In desperation, we called friends and acquaintances to get someone to recommend good doctors, so we found out about your clinic and made an appointment. We were immediately accepted. The difference in attitude was immediately visible! We did an ultrasound very carefully, looked at every centimeter, explained everything, told, and not just drew conclusions for ourselves, did a blood test, listened to the heart, felt the organs. At the end of the examination, we were given comprehensive information on the condition, prescribed a diet and only ONE medicine! By the evening, the kitten had an appetite! The following days got better and better! As of today (2 weeks have passed) This is a completely healthy, active and happy animal!! Thank you very much!!! I hope we will be rare customers, but in case of anything, we know exactly who to contact!
I do not recommend this center. First of all, for the incompetence of the "veterinarians", who call themselves ornithologists, who prescribed treatment with multiple exceeding of permissible doses of drugs, as well as the incompatibility of drugs with each other, as a result of which a fatal complication developed and our pet died. No one offered apologies or condolences. As well as no one was responsible for the death of a pet.
Lazy.. found a kitten that was feeling very unwell. I called at about 21:00, immediately asked if they could accept a kitten that was found on the street. The kitten was in a very bad condition, I thought that at least they would examine it, as they were very worried about the kitten. To which I was answered.. all appointments are by appointment, and everything is busy. Well, of course I understand that everything is on the record, but at the time of 21:00 what a record... Although they offered it in the morning next day. And I immediately realized that it was just too lazy to examine the kitten, an hour before the clinic closed.
We visited the doctor Mikhail Mikhailovich Volchok with his rat Frosya. This is the first time we have come across such a wonderful attitude towards animals. We were on our way to the clinic and were already ready that another doctor would just throw up his hands and tell us that the rat was old - we had to put it down. But this turned out to be a completely different case. Mikhail Mikhailovich treated Kryska as his pet, examined her and performed an operation. He told me everything in detail and explained what options there are. He was the only one who did not refuse us!!! The operation went well, our Frosya recovered and we are infinitely grateful for saving our Frosya. Thank you very much. Thank you.
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А
алекс
Level 13 Local Expert
April 19
A good vet center, there are no queues by appointment, I liked everything.