I came to your institution today only to get information, but the disrespectful and humiliating attitude I encountered was not worthy of the reputation of your institution. The person I was interviewing, instead of helping me in a professional way, said in an extremely rude manner, “Don't you understand words? Look at her! he used condescending and commons phrases such as ".
This kind of behavior has raised serious question marks about both your corporate culture and your understanding of customer relations. I never accept this disrespectful attitude towards my side. I condemn this completely unprofessional approach and I expect your institution to do what is necessary immediately regarding this situation.
It is clearly seen that your institution has very serious shortcomings in terms of personnel selection and training. I demand that you make sure that all necessary steps are taken to ensure that an incident of this kind never happens again. I am also waiting for a written feedback to be provided to my side regarding this process.
Otherwise, I inform you that I will seek my right, including resorting to legal means.