I was buying a bike.It should be noted that there are different payment options because installments from different banks, for different periods of time. You can immediately purchase various types of maintenance at a very reasonable price.There are a sufficient number of models, you can take a ride, get advice, and purchase the necessary equipment. A new bike was assembled for the arrival, tested on site, which is very important, space allows. Super staff, especially Evgenia wanted to cancel, who calmly prompted, explained, and also helped with taxi delivery. I recommend this store for the price, quality of service, attention 100 out of 100!
The store staff is very friendly and ready to help with any questions, which creates an atmosphere of caring for the customer. I will be happy to recommend this store to my friends and acquaintances!
Thanks to Elena, a very nice girl, she told me about cleaning the bike in detail and clearly.
I gave the bike to be cleaned, it rides well and glitters, thank you))
A great store with courteous staff and a huge assortment. Special thanks to the consultant Timofey, he found an approach to the child himself, carried away his bike choices and chose a decent bike for the child.
A good store with a large assortment of bicycles. I was able to find a bike here. I liked that the store is spacious and you can test it - ride the selected ones around the room (be sure to give and put on a helmet!) and understand what is most suitable. There is a workshop on the ground floor, which is cool - we set it up right away and went. Bicycle accessories seemed to be not enough by choice, I hope they will improve. I liked the service in the workshop (it has already passed), I came with recorded questions, answered everything and were friendly. The entrance to the store is made so that you can enter the store directly on the bike :)
I bought a bike in this store first for a child, then for myself. Very responsive and polite consultants help you make the right choice based on your request. They told and showed everything - where and what is regulated, as well as what needs to be monitored, and how to operate it correctly. There is also an interest-free installment plan from Alfabank.
A great store, a very large selection of bicycles. The big advantage is that they have a small track where you can run each model. There is also a good selection of inventory and accessories that can be installed immediately when assembling your bike. I was satisfied with the service:)
Excellent service, great selection, you can take a ride, try it. They will tell you everything, explain it. Both a helmet and the necessary accessories can be purchased on site.
After purchase, the bike is prepared, everything is set up, lubricated, all add-ons can also be installed immediately.
I clearly picked up the bike for my son and myself. There is a height meter and a play area for children.
The only drawback is that there is a step and a ramp from the store only from the porch, but you just want to leave the store on your own on a freshly bought bike😁 It may be worth making a separate exit for safety.
A very spacious store with a large assortment and the opportunity to test the bike right on the spot. Very good and competent consultants who will help with the choice and answer all your questions.
Not a bad store.
Good staff
Even took a bike for the winter
Plus I changed their first star
One minus, this is a terrible site, it's easier to go to the store right away!!!
It's a big problem to park, the store is spacious, there seem to be a lot of bicycles, but there's nothing to buy... Rather, if you have from 1,500 rubles, then there is little choice.
A chic range of Kross bikes.
A separate plus for the consultant, he asked unobtrusively, showed what was available for our capabilities and desires, gave us a ride.
A large bicycle products store. Own workshop. Install additional accessories to the bike. Consultant Elena told about the topic and helped to choose a bike. Discounts on weekends
The bike was repaired well, I am satisfied. I had to wait a couple of days, but on the other hand there are a lot of us, and they are alone. In general, I recommend it, they served well, the tasks were solved.
The store is great, the selection is great, there is an opportunity to try great ones. But the seller showed two bikes, and disappeared, saying look for yourself. And it all started very well. Why he approached in this case is not clear. We bought two bikes as a result from competitors.
Good afternoon! I would like to express my deep gratitude to Eugene for his help in choosing a bike for cycling marathons. The choice was not easy and took a very long time, but the Sprintvelo team very patiently and kindly answered all questions and gave the necessary advice. I was very pleased that all the bikes can be tested not only in the store, but also to ride around the city! Thanks for the test drive. Special thanks to Timofey, he helped a lot when there were a lot of doubts about what to buy anyway) And despite the late time and the closure of the store, no one rushed me and all the issues with buying and configuring a bike for me were settled efficiently and calmly! Special thanks to Elena, Igor, Andrey Stepanovich and Roman for this. I recommend everyone to buy bicycles at Sprintvelo
The store left two impressions. There is a lot of space on two floors, and the choice of children's bicycles is weak
As a result, they somehow found a bicycle for their daughter. But they couldn't pick up the helmet - there were no sizes, there was no protection either.
Thanks to the consultants - they work professionally
It's not the cheapest store, but there are still interesting products. What are the bontrager grips that I recently bought. I haven't seen them anywhere, super beautiful blue color, the price is too high, but I drive even without gloves for 60-80 km calmly - they don't rub my hands at all
Large area, friendly sellers. I gave 4 stars for not wanting to show cheaper models. They will show you if you insist too much.There are more expensive models in the hall.
We changed the tires and forgot to fasten the front wheel. As a result, I almost injured people in the underpass when I lowered the bike - fortunately, no one was coming towards me. You can buy spare parts, but I do not recommend using this crane service.
We bought a bicycle for a child. The consultant (Roman) talked to his son (9 years old) as an equal. The guys know their stuff. They picked up the bike according to its height, assembled it with us, set it up. They offered a discount on THAT. The son was satisfied.
In September, I drove past this store, saw a sign about repairs, decided to ask for help, I have disc brakes and they were rubbing. I go inside there are about 6 employees, all busy talking to each other. When I asked who I could talk to, the oldest and probably the most experienced man over 50 volunteered. With a haughty look, I listened to the symptoms and without looking gave out a diagnosis, so much so that my hair began to move. It turned out that I needed to sort out the entire brake system, of course I would have to replace the brake fluid and something else. The man poured out clever terms and called an impressive amount that they would have to leave. Naturally, I did not use the services and just adjusted the brakes at home 10 minutes after watching the video on YouTube.
Of course, I will never contact this store again and I do not advise you.
The store is the best! I will only come here! This is a great store! I especially liked Igor from the staff, a very good person, helped me choose the product and helped me in general, the store is super, I advise everyone
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Александр Чикичев
Level 6 Local Expert
August 17, 2024
It's a disgusting store. As a service, I don't know, I haven't applied. The staff doesn't give a damn about you if you didn't come for a bike. Not that there is no one to suggest by choice, so there is no one to calculate it. "Go up to the second floor, you will be counted out" "Go down to the first floor, they will help you" "Find someone, let them calculate you" If you need consumables / spare parts, and not a bicycle, you should not come, no one will care about you. Darkness. 0/10.
Two floors for a choice of bicycles and accessories. We bought a new bike here. There were only 2 consultants on the second floor, so I had to wait in line before them
There are a lot of different bikes for every taste, age and financial possibilities. Any spare parts for repair. Its own workshop and very friendly staff.
This place will not leave indifferent even those who are far from cycling and cycling hobbies. A huge area where many different brands are represented. You can even take a ride there - the huge hall allows you to do it. There is a bicycle maintenance service on the ground floor. In general, it is convenient, there is a choice. Perhaps the prices may upset, especially for accessories, which you can order yourself on Ali. At the time of buying my bike, it was possible to arrange installments using the Halva card, which I used;)
A large and convenient store for choosing a bike.
The sales guys are great, they will always help and tell you, they are very sociable. But they have a huge disadvantage that concerns the pre-sale preparation of the bike. The brake pad on the front wheel was squeezed so much that it cracked. The result is the replacement of the pads. The rest were not clamped at all and just hung out. There were eights on both rims. The steering wheel was not set to the level. The service block completely ruined the impression of buying in this store.
In general, the assortment is good and the service at the bottom is working quickly. Wishes - there are more bicycles and accessories for them in the bmx line
Good afternoon. In November 2021, we bought a Racer bike, when leaving the store we decided to try out the bike, it turned out that the speed switch did not work well in it, when contacting the service center, I was told that I was not switching the speed correctly (more precisely, I need to press closer to the end) OK.
On the same day, we noticed that the brake was squeaking (this was also mentioned), to which the answer followed - IT HAS NOT YET WORN OFF! HE'LL GET USED TO IT AND EVERYTHING WILL BE FINE
At that moment, I was silent - but I should have sounded the alarm!
The second call to the service center was about those. the service at which these problems were again named - but the answer was exactly the same!
The third appeal is a broken brake(
As it turned out, I cleaned the bike with oil (although it is unlikely that I used a special lubricant to clean the bicycle chains)
And as the master told me, this is not a warranty case.
I paid 40 rubles to adjust the coins and fix the brake!!
Although I have repeatedly contacted the center on these issues!!! And at the moment, in order for my bike to brake effectively, I need to change the brake discs, rotors, etc., etc.
1. WHAT IS THE WARRANTY CASE THEN?
2. WHY WERE YOUR CRAFTSMEN SO CONDESCENDING TO THE PROBLEMS OF MY EXPENSIVE PURCHASE?
Please respond to my complaint!!
P.s there are no questions for consultants, they are masters of their craft and will prompt and tell and answer all the questions) personally they have 5 stars.
An amazing store. A huge selection of bicycles, accessories and spare parts for them. Excellent service and maintenance. They will tell you what you need, ask you, the staff has its own atmosphere)
I give 2 points for, in my opinion, the most non-functional website of all bike shops in Minsk... I wanted to put it on a year ago, but decided to give the store a chance, it recently opened, not all at once.. But no, it looks like it.
I always thought that the online storefronts of bike shops in our country are made very poorly, with missing filters by product category, without thoughtful sorting of them, etc. - but the Sprint managed to stand out even against this background ..
Go to the clothing section - there is not a SINGLE useful filter (the only one is by price). Neither by gender, nor by size, nor by type of clothing (underpants, jersey, shorts - all in one pile), nor by availability. There is no sorting at all either.
We go to the section where cameras are 5 pages of all kinds of cameras and THERE is NO way in this sea to isolate the desired size and type of nipple.
And so it is for all product categories. I think that such neglect demonstrates the store's attitude towards its customers - "people are eating", nothing, they will spend time, find what they need, or stamp their feet and ask on the spot.
About the fact that even after so many years after the opening, there is still no sane delivery (only for orders from 300 rubles), we will not even remember.. And how many conversations there were at the opening, how they will create something new for RB, bring the service to a new level..
A cool store. The service is at the highest level. You can ride any bike inside the store. That's cool.
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delovaJAkolbasa
Level 4 Local Expert
August 4, 2024
You can't count on the first free warranty. The master said so in a veiled way, they say, I am busy, I have 15 days in service, come no one knows when, maybe I will be free. Oh, and also, when asked to pick up an inexpensive shield, the seller sucked in this stale expensive crap (pictured)
A wonderful store! The guys know their stuff. I went to look, and came out with the purchase of a new bike))) They told us the differences between the models and gave us a ride.
A good store and friendly staff who competently advise on the product offered. I am especially pleased with the availability of space for a test drive of the bike before purchase.
A huge selection of bicycles for every taste, color, style and budget. Intelligent, attentive and sociable consultants, for whom it is important to choose, and not "sell" you a bicycle or an accessory / spare parts / equipment. Soputka is widely represented by the Bontrager track sub-brand. There is even a cafe and you can ride a bike.
Only one thing: it's cold there, from the word dubak.
A great store. We bought a bike for a loved one for the day. Excellent staff, consulted, offered a choice of several postal frames. You can ride a bike in the store. The consultants explained all the pros and cons of the models. We were satisfied with visiting the store. I will recommend it!
Thank you so much for the professional service, for the qualified help to customers! A huge range of bicycles, a choice for every taste, prices are lower than those of competitors. Decent bike maintenance. Well done! Keep it up !
Attentive sellers, everyone will buy who comes in)
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Юрий К.
Level 9 Local Expert
July 28, 2022
Great place!
There is a sufficient selection of bicycles and accessories with equipment!
Very nice staff!
Special thanks for sending the bike to Moscow))