Солнечный берег
67 reviews
October 3, 2024
We rested at the hotel in August 2024, the location is super, the first line, the territory of the botanical garden is large, not very well maintained, but they try, the sea is 20 meters away, the beach is small pebbles + sand, sun beds are only paid, there are 3 cafes and 2 bars on the beach, the sea is clean, the hotel is renovated, modern furniture, good mattresses, hot water around the clock, change of towels on demand, Wi-Fi was only in the toilet in our room, the TV was not shown at all (2nd floor), the staff was polite, friendly.
A huge minus is the Dining room, there is no air conditioning, there is a lot of food, but mostly chicken, beef 2 times a week and fish 3 times, there are almost no desserts and pastries, seasonal fruits in full, soups, porridge, one water, but always CLEAN, wipe every spilled drop, WELL DONE!!!
There is where to walk, a very beautiful Majahed embankment, griffin fountains near the drama theater and much more.
In general, I returned in October)))
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1
1
September 18, 2024
Pros -the hotel is newly renovated, the room has an excellent double bed, the location is excellent near the sea, canteens, cafes, shops all at reasonable prices. The staff is polite and friendly.
Cons - even towels have not been changed in the room for 10 days. Mosquitoes- even fumitox does not save!!!
Well, a separate story with the dining room, there are no complaints about the staff, they have nothing to do with it, the guys are trying their best, but big questions for the management
Breakfast, lunch and dinner last 1 hour, by the appointed time the people take the dining room by storm, there are not enough basic cutlery and dishes. People are standing and waiting for the next batch of clean plates and spoons to be brought out. We even ate out of plastic dishes for one day!!! If you stayed for half an hour, then there is no food from the word at all!!!, you will walk through empty basins and catch the remains of meat that has already been caught before you) In recent days, we simply did not go to lunches and dinners because there was nothing to do there(((
Tip if you take this hotel, do not take vouchers with three meals a day.
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11
1
September 29, 2024
A hotel complex on the former territory of the MVO. We lived in the largest first building. Everything is new inside, the girls at the reception are polite, the evening shift of men also help, they called a taxi a couple of times. The room itself is clean, there is a refrigerator and three glasses. There are no cutlery. There is an ironing board with an iron in the hallway, and we saw a kettle once, as someone took it to his room. The dining room is in a separate building. The food is healthy and varied. Our tourists spoiled the impression, who, according to the all-inclusive system, grabbed the best pieces and ate mountains of food. The location of the territory is convenient, the sea is nearby. The center is a 15-minute walk away. Now the cons. We haven't changed towels in a week, not once!!! Supposedly there is nothing to replace it with. The room was not cleaned, only paper was put in and the trash was taken out. There were splashes of water on the floor in the shower, so we had to buy a rag ourselves. WiFi crashes a lot. And the most unpleasant situation is the lack of water for a day!!!No pick-up, no apologies, nothing! Absolutely nothing is provided for such a case. And a minus for the territory of the complex: it is dark and unkempt! It is very dangerous to return at night, it gets dark very early and a flashlight is required!
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3
October 21, 2024
I was on vacation with my friends, in the main building from 22.09 2024. to 29.09 2024.The rooms are newly renovated, quite cozy. But there's a problem with towels. There are not enough big ones, and everything is stained.Refrigerator, TV, hair dryer - everything is in working order. The territory is more or less equipped. The dining room is large and beautiful, but the food leaves much to be desired. The food is cold, so-so. You won't be hungry. And so the location is very convenient, there are many shops, cafes and you can take a bus to anywhere, not only Sukhumi, but from outside the city. The sea is warm and the wine is delicious.
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1
September 5, 2024
Good afternoon. We rested from 19.08 to 29.08 2024. in building 4 "Yantarny", No. 4110. The room is great!Girls: Irina and Gulya, cleaned efficiently and regularly. There were no problems with towels., toiletries from the word at all. Now about the food. After reading the negative reviews, we accepted in advance that we would eat in a cafe. They are fed without frills, but you can always choose something to your taste, you will not stay hungry. The guys in the dining room are trying, if the crowd didn't pile food on plates with a mountain, then there would be no problems with serving. They take out the trays 3-4 times and still do not have time. Speaking of rotovirus! when you grab six pieces of watermelon, you will probably have stomach problems. I found free umbrellas and sun beds on the first day, and if you don't blunt it, it's not difficult. Of course, there are few of them, but this is an eternal problem everywhere. The sea is clean, there is a place to walk, a good hotel, a nice city. We had a wonderful rest!
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4
2
September 24, 2024
An excellent middle-class hotel, a new six-storey building, lots of greenery around, rooms are clean, cleaned on time, buffet meals, 3 meals a day, the food is delicious, the sea is close, clean, almost next to the city center. I have good memories, I want to come back next summer 🙂
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1
September 30, 2024
We rested from 09/16/2024-09/26/2024 Advantages: the sea, near the embankment. Everything else has disadvantages: the waiting staff- reception, dining room, hotel staff, all of the above do not know and do not want to know how to work with clients, with any request - there is no help at all. The dining room is a nightmare: food needs to be procured, as well as cutlery. The food is cold, there is one microwave in the hall and a queue.... The food is not delicious. We went to a cafe on the embankment. Since we left before breakfast, we were given a dry meal- an apple and water and that's it! There is no cleaning in the rooms, towels and linen are not changed, if you ask, they say we do not have a replacement and will not! WiFi does not work, only in rare cases. Lights and water are constantly turned off! The area is very dirty, there are many destroyed buildings. Stray dogs run around the territory - in whole packs. The sun beds of this hotel are located on the beach, where dirt and old fittings are nearby. There are no toilets on the beach.... but there is a cafe where music up to 1.00 will disturb your sleep! If you don't want to ruin your vacation, then it's better to avoid this place!
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2
November 22, 2024
We had a rest in October, everything is great! The food is excellent, the territory is dirty, unkempt, but I do not lower the star, because there is somewhere to walk. Behind the hotel there is a gorgeous promenade, beach, sea. And a very budget boarding house. It's very good for your money. The hotel is renovated, everything is OK.
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October 12, 2024
The hotel is renovated.Everything works in the room. There is a necessary refrigerator.wardrobe.bedside tables.a large bed.large balcony. Shampoo and gel were put in the shower 1 time, 2 pcs each. smart TV.It flies off all the time in the evening.the Internet on the phone in the rooms and near the hotel worked tolerably well. The problem with cleaning the rooms.in 7 days, the floor was washed 1 time.towels and linen are not changed .They said at the reception that there were problems with logistics.it is unpleasant to walk on the sand on the floor.We swept it ourselves.The dining room is not far away.the food is good.breakfast, lunch and dinner were included.The employees are trying their best. There were no stomach problems) there are many cafes nearby.the beach bar.We did not find where the hotel is free of charge.We went to the nearest one.50 m .the cost of 2 sun beds and an umbrella is 300 rubles. next to 400 rubles.music in the cafe plays in the evening until 11 o'clock.then quietly.the area near the hotel is being improved.they put new paving stones.There was animation for children and adults in front of the hotel in the evenings. Excursions are offered on site.the prices are the same everywhere. In principle, everything was arranged except for room cleaning.I hope this will change for the better!
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September 28, 2024
We rested from 09/22/24 to 09/26/24.The hotel is renovated, but that's all good ends, one kettle for all rooms, lived in the 3rd building, the dining room is terrible, the food is always cold, there are not enough dishes, plates, mugs, forks, spoons, if you come later you need to wait and a chair to sit down since everything is occupied, the view from the window is a terrible ruined old cinema from the time of the USSR, apparently there was once a crumbling monument there, on the last day of rest we also found out that a bear lives in a cage near our building, this is something out of the ordinary, because it's not a zoo there, also dogs walk in packs one by one on the territory, during the day it seems they are quiet, they do not touch anyone, and when we left at 2:45 a.m. we went to the transfer it was dark, two dogs rushed at us, we barely took our feet away, it took a very long 6 hours to get from Sochi airport, people do not go there, it's a waste of money and nerves, anywhere but not there.
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4
2
July 24, 2024
Positive: new renovation, clean sea, close to the center, close to shops and ATM
Cons: BATHROOM: 1) towels - there was no foot towel, everything poured out of the shower on the floor, 2) there was no toilet brush, 3) toilet paper was never updated in a week; ROOM: 1) there was no balcony, and specifically there was only a platform from the balcony on the 5th floor! The next day, they made a railing, 2) wifi was very bad in the room, I caught it only at the door; the DINING ROOM: 1) dirty, 2) if you don't come to the opening, it's hard to sit down, 3) the opening was delayed for 10-15 minutes, 4) the food is like in a bad Soviet dining room, the maximum collective farm
I will not go to this hotel anymore, I justify all of the above only with a budget price, but I definitely will not go a second time, the service is very weak, I advise you to pay a little extra and get to a more decent hotel, unfortunately, when I bought a ticket there were few reviews and all positive. If you are not picky about service and food, then this option may be suitable for you. And of course it's a very long drive from the airport, it's better to choose resorts closer, the transfer will arrive at the airport in 8-9 hours, it takes 4 hours to go there
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8
November 23, 2024
I bought a summer ticket for myself and my wife (check-in was on July 5, 2024) to this hotel. They described it to us as a newly renovated beautiful hotel. It turned out to be a lie.
At the stage of concluding the contract, we were deceived with the conditions for which we paid extra money.
1. We promised that for an additional amount we would receive a standard room with a view of the sea or mountains, unlike a housekeeper with a view of the courtyard or the city.
We were given a 2nd floor with a view of the courtyard, a smoking room, cars and a sleeping dog.
2. There were a number of other problems that the hotel staff did not even try to solve. I had to solve everything on my own for 3 days through BiblioGlobus.
The whole situation is not only deception and illegal enrichment, but also a spoiled mood.
3. The food, like the dining room itself, is the most delicious, unlike neighboring hotels of the same stardom.
I do not recommend this hotel categorically.
I am publishing the review only now, because I thought it was published back in July, but it was rejected without explanation.
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October 21, 2024
It was the worst of all… This is not our first time in Abkhazia, this year we lived in different cities and hotels, but "SB" beats all the edges of reason.
The food is bad. It's like in the reviews - fighting for a plate and fork. The road to the hotel if by car is very very bad. Packs of dogs. The elevator wasn't working and we were stuck. The Internet is not a slave, but TV on the Internet. So he's not a slave.
There is very little space in the bathroom, the shower curtain does not reach the floor, this fills the floor. The answer to this question has been received: vacationers themselves buy a rag and squeeze it out.
We arrived in the rains, and going to power was a quest.everything is in the water, mud, darkness!!!
We bought the hotel ourselves, first for the day, and immediately for the second. This was known at the reception. And at 10 a.m. (we wanted to sleep!!!) three knocks and the door swings open - "ARE YOU MOVING OUT?"
To which we shout no no, she asks again, we shout no again, we have extended. Cleaning lady- why are you yelling at me?
After 10 minutes, they knock on the door again …
The cleaning on the floor is so loud that you can hear everything!!!!
I had to beg for towels too
There's a hole in the wall in the toilet
The bed is normal, thanks for that
We lived on the 6th floor.
Parking is in front of the entrance, but once again you will not leave the dead road.
For food - unfortunately, you need to come right to the beginning, because then there are no plates or appliances.
Plastic forks were already laid out at Dinner yesterday.
There is an armchair and a bench at the entrance to the hotel
And you are met by two men who smoke constantly and are not sober.
A lot of dogs run and bark, especially at night.
A lot of garbage, dirt, holes in the road
We don't know what people are having fun with here. But by the sound of the cleaners, they're drinking
We regretted that we took it on the second day!!!
There is no hot water, you drain it and the pressure will be very small.
So it is in the shower.
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2
October 15, 2024
We stayed at this hotel for one night... If there had been a week, they would have considered that the rest was not a success. There are many disadvantages, although they are gradually trying to put something in order. There was mold in the room. The girl at the reception is, to put it mildly, not friendly. The dining room is gloomy, there is little light. The food is organized very badly. The management needs to LEARN HOW to organize meals at the hotel. The area is dirty. I understand that not everything can be done at once, but it's not people's fault that you don't have time. They have come to rest now.
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July 22, 2024
+ HOTELS:
✅Fresh renovation
✅picturesque nature
✅Animation
The proximity of the sea.
Delicious buns for breakfast
✅When the lights are turned off, there is a diesel generator.
- THE HOTEL:
❌Food.
It's not tasty,
it's on the verge of disappearing (2 times there was a chicken with a smell)
There is no variety at all - chicken for all occasions. Sometimes the liver is stewed vegetables. I came across raw undercooked potatoes, keep in mind that they are without oil and salt, just potatoes.
For breakfast there is cheese, sausage, sausages, porridges, chocolate balls with milk.
Lunch:
1-2 soups (naturally without meat)
Okroshka, lots of chicken, baked unleavened cutlets, pasta, buckwheat.
Vegetable salads, tomatoes/cucumbers.When the vegetables run out, the chopped onion is taken out👍😂🔥
Watermelon-it is quickly disassembled by savage people-
Apples, oranges.
Spoons, forks, glasses, trays are greasy and very dirty.
Tea and coffee are not included in every meal.
You have to wait for the mugs.
Tables are not wiped
❌We do not know where the beach with free equipment is located, after they explained it to us 2 times at the reception, we did not understand. All other tourists did not understand either, and therefore took sunbeds for a fee (200-300 rubles)
❌Rooms
The number is 11 meters.
There are no clothes hooks in the bathroom
There are teapots not everywhere
There hasn't been any cleaning in a week.
Garbage was not thrown away, tb, soap, gels were not given. In general, they forgot about us from the word at all.
❌ At the reception you are not very liked and welcome
It turns out there was a children's playroom, but we were not informed about it when we checked in, we found out when we looked at the animation schedule and it indicated that some kind of activity was taking place in this room.
The Soviet dining room is gloomy, smelly from time , old furniture, little light. In short, my terrible dream (I will attach a photo of the dining room)
There is no soap, iodine or water at the entrance to the dining room. The toilet is a stinky hole.
RECOMMENDATIONS 💯
Take a lot of antiseptic, pour it into wet wipes.In the dining room, wipe all the appliances and the rim of the mug with these napkins. The dishes are all dirty and sticky🤬2 times I saw people tearing up right in the dining room.
✅Take a lot of money to eat delicious food in other places sometimes
✅Take special shoes for the sea
The water in the hotel area is cloudy, but there is an alternative-you can go to mocha beach.
✅There are shops nearby that accept cards
✅By minibus you can get to the market, the monkey nursery and the arboretum
Delicious, proven cafe - "CHEGEM"
Also, Sukhumi coffee for 50 rubles. in the cafe-"brekhalovka"
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7
November 6, 2024
I had a rest in September 2024.
The only question is, for what amount will you go on vacation to this hotel.
It is stated that the hotel is for young people.
There are no young people! The entire pension fund of the Russian Federation was there!
If this is the cost of 30-35 tr in 10 days and you are over 60+, then you are here! And you can probably close your eyes...But, it turns out to be a rest... You go to the hotel so that you don't bother with food, but there are continuous problems.
I got a vacation almost at the price of Turkey and was disappointed.
The beach is nearby, sun beds are paid, a boorish lady who can sell your sunbed if you left for lunch. The price is 200 rubles. Objectively⬇️
The only thing that was done well by the owners was repairs in the buildings and paving stones near the buildings.Everything is new, repairs too!
Everything else leaves much to be desired. There is no more service in anything!!!!
The territory is not gentrified, 2-3 employees work who physically cannot cope with such a volume of work. Many years of disorder and the neglected state of the territory on the face.Chaos!
The staff is polite, but the service is not trained from the word at all. Towels may be taken away during cleaning and new ones may not be brought. There were no large towels on arrival. The bed has never been replaced in 7 days. According to the norms: after 4 days.
Canteen.
It's a quest every day! There are not enough devices! They never exist!!! You need to go and beg / wait for food processors. They themselves, as if scalded, shy away from the guests, because they do not like to listen to complaints. Nothing has been thought out! Tables with food are located around the perimeter of a large room, not in a row or behind each other. Everyone is running like scalded, because if you don't run, everything is swept away every minute. There is only one thermopot for such a number of guests, so there is a queue of 10 people.The food is not tasty and it looks the same. Have you ever eaten a vinaigrette with yogurt? Here I saw this dish!))) Porridge on the water, soup like a mess. The tables are dirty, they are wiped only when the entire flow has passed.The second courses - I don't even know what to praise...I did not think that there are chefs in Abkhazia who do not know how to cook and spoil the food. I admit that the technical charts are drawn up this way. The guide! Have you tried eating this food yourself???Butter is not butter! There are few fruits. Not enough for everyone. Sausage is the cheapest - paper.There is no hand wash basin and toilet in the dining room. How???? How did you open up and work at all? Forget about SANPIN here! In general, after 2 days I went only for breakfast. I ate boiled eggs and casserole.Sometimes with sour cream, if that's enough.Sometimes without eggs, because you have to come early. Lunch and dinner are available at other locations, in particular at the nearby MVO Hotel. The dining room is super! The dishes are varied, delicious, the price tag is acceptable. Dear owners and founders of Sunny Beach! At least you went to the neighboring competitors and saw how things are with the food there! A sharp contrast is obtained. A separate topic is animators! Or rather, the animator! Disco - rzhaka! They pulled out a speaker with blue and green running lights , put it at the main entrance and turned on the music. Fsseeee!!!!! The animator is on the phone, the pension fund is dancing!
The Internet will work and TV will be shown if your room is in a wifi zone.If not, the admins throw up their hands.
The location is convenient, shops and cafes are nearby.The price tag for fruits is more expensive than in Russia. Fruits are from Krasnodar, but they are offered as local.
There are cafes nearby, of course the music screams well into the night. There are interruptions with water.Mosquitoes are monsters! Out of 7 days, one day there was completely no water.
Electricity is also cut off periodically. Abkhazia, Abkhazia... You can close your eyes to something and not be harmful for the sake of the weather and nature, but this arrival was more disappointing than ever.. . The money spent, the ruined vacation and turned away from Abkhazia... I do not advise and do not recommend it!
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1
September 13, 2024
Hello! I want to leave a review about the hotel. We rested from 02.09.-11.09.24.Upon arrival at the hotel, we were met at the reception by a boorish girl. We were settled not in a hotel, but in a building. God bless him, the room turned out to be renovated with a good TV, hairdryer, refrigerator and everything that helps in the room. The disadvantages turned out to be in the room that there was no shelf in the shower stall to put your jewelry, it was very inconvenient because you had to put it on the floor. There is no mat on the floor in the shower so that you don't slip while taking a shower. While staying in this room during this change, they have never been vacuumed. The bed linen was changed once. We had a meal bill, the food was varied, you can eat, but as for the dishes, which were categorically not enough, it was good that at least there were disposable dishes. Upon arrival, there was no ironing board, I had to go to the next building to iron it. Oh, and upon departure, we were also met at the reception by a boorish douvushka. The sea nearby is a big plus. I would like to ask the director of this hotel to pay attention to how they greet you at the reception and explain to them that we are guests in this hotel. We come to relax, not to listen to rudeness. Wi-Fi doesn't work well, I had to stand at the door or go out into the hallway to read or send a message, which is also a disadvantage.
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2
October 22, 2024
For the second day in the morning, workers break into our house and now without knocking on the door
The food gets worse and worse with each meal. The Internet was not working, 6th floor
They came, and again people got stuck. They're knocking. And actually you can hear it. But the woman at the reception did not hear.
Yes, she began to call somewhere, because their elevator operator left for the Black Sea pearl. The elevators broke down there too.
As a result, more than one does not work for us
They asked to relocate
No .
The husband asks and what to do?
Answer: walk
How do you like this service?
I had a broken leg. And only this could melt the heart . We were moved to 1
It's cold from the basement, and you can hear people and staff walking around.
About the food, we didn't go to breakfast. Fighting for porridge is not.
Dinners are the best, you can grab the chicken in time.
Salads like Olivier are either raw carrots or potatoes. In general, people run to get a plate and a fork and food, it's terrible. The food is cold, the microwave is alone - it warms up a little - there is always a queue!!!
If you are above this, do not go to Sunny Beach.
Dogs in packs. They barked forever, but they didn't rush at people in front of us, except for my husband.It wasn't a local dog walking with him. And this is a joke of the dogs here, they adjust to you here.
I used to feed street dogs a lot, and I took bags of food, but on this visit - I'm sorry, but no.
At the entrance to the hotel there is always such a picture as in the photo (I'll load it up). Is he a security guard or what? Untidy, not sober.
He runs to take food, pushes everyone out, screams obscenities !!!
What kind of function does he have!!!!!??????
There is no mountain water on the ground floor either
We are sitting waiting for her to wash up and leave
P.S.
Now we are cheap for a day here on bg
Like a hotel, without bindings and transfers.
That's probably why all the staff will be waiting for us here.…
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1
October 18, 2024
A terrible hotel, together with the staff, starting from the reception, they put 2 people in rooms with interior doors in a single room, they do not give towels, one bed for two, one chair, two hangers. The maids do not clean well and rarely, all the female staff treat us Russians badly. A lady named Lajoya Amra Alexandrovna is sitting at the reception desk, she is very rude, she told us not to come to them anymore, it's not enough that all the disadvantages are from them, they won't see us yet. For 10 days, we never changed the bed, the shower with bleach was never washed, we picked up something on our toes, itched, many women got sick with rotovirus, we also poisoned ourselves 3 times in the dining room, we just had pills with us, the men who drank Chacha did not get sick. The building itself is new, but they run it, they don't like to clean up, all the walls near the elevator are dirty, they haven't been washed for a long time. If you don't want to get sick, don't go to this hotel, there are better Hotels and staff. I would like them all to be fired from their jobs, no one checks them there, they behave brazenly. The dining room is unsanitary, the trays are greasy, the dishes are poorly washed, vegetables and fruits are also bad, we got dirt and a long hair in the meat, in goulash with gravy
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3
August 22, 2024
I want to leave a review about the trip to Abkhazia, we went from August 12 to 17, 2024 to the city of Sukhum. I would like to thank Sofia Pastukhova's manager, as well as Aida, the transfer supervisor in Abkhazia. Sofia told us everything about the trip, answered all questions, took into account all wishes and preferences when choosing a tour. We stayed at the Sunny Beach Hotel in Sukhum. They call him MVO there. We lived in the 4th building Yantarny. Everything that is stated on the website of this hotel is there. Fresh renovation,shower, hot water without interruptions, good pressure. A hair dryer is available. The TV is powered by Wi-Fi (there is a password and address at the reception) and air conditioning in every room. Comfortable, daily cleaning of the room. Shampoo, gel, soap in a disposable package were also replenished daily. During the five days of stay, bed linen and towels were changed three days later. Towels are 3 pcs. per person. They were fed three times a day in a Buffet style. The time for eating is convenient, the menu is varied, the usual dining room: only three types, three soups, three porridges, three side dishes, three types of meat, in the evening + fish, salads, sliced vegetables, pastries and fruits. Tea, coffee, milk, compote, plain water. Of course, for an amateur, but it seems to me that in any case you will not stay hungry. My husband has a weak stomach, receptive... He is very picky and picky about food. I took pills - none of them came in handy! I ate everything! There is a garden between the buildings: palm trees, banana, jasmine, cypress, acacia... It is very beautiful, almost like in a Botanical garden.
We were satisfied with the rest, the beach is within walking distance, there are always places and sun loungers. Guided tours are offered in the park and at the reception. There is an opportunity to buy souvenirs outside the hotel. Prices are cheaper than in Sochi and Gelendzhik. By transfer: there is a separate queue for large groups, so we did not stand at customs for a long time. Three departure times were offered back, and we chose the most profitable one for us. The locals are friendly, they will always tell you and tell you if you contact them, they have not met any aggressive or intrusive ones.
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4
September 25, 2024
We have been staying at the hotel since September 16, 2024. Only the rooms are good. Everything in the dining room is just terrible. The tables are dirty, there are never any cutlery and plates. There is basically no dining room - the food is imported and cold. True, there is a microwave, but you need to stand in line for 15-20 minutes. The attitude of the waiters is mocking. People who come later may be left without food. The territory is not well maintained - there are a lot of broken buildings, the lighting is weak. Tour operators do not tell vacationers that you can use the sun beds of another hotel until you ask. There is no lifeguard on the beach. The rest is ruined.
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2
November 7, 2024
They were at the end of October 2024. It was warm during the day (we wore T-shirts), in the evening and at night it was cold. Of our three rooms, only one had a blanket (without it, you can only sleep dressed). When asked by the administrator about the blankets, the answer was: "There are no blankets." Although the load of the hotel is less than 50%. Fresh renovation. There are no fire alarms and fire extinguishers on the floors. It was alarming. The dining room is just Olga's minus!!! The range of food is small. The dishes are cold. And the hot water for coffee/tea is 30 degrees Celsius. In general, food sucks! The location of the hotel itself is good. Maybe it wasn't the season, but most likely I won't recommend it!
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June 23, 2024
There are no large towels in the room, but this is a small thing. The emphasis on the sea is on its remoteness and nutrition. And if everything is fine with the sea, it is nearby and clean (sun beds are not free, keep in mind), then everything is worse with food than in the Soviet dining room. There are tomatoes for lunch, but so much in limited quantities that only the most impetuous ones have enough of it. Again, lunch is pink okroshka soup and cheese soup. As you know, there is no meat everywhere. And it doesn't taste very good. Oranges and apples are made from fruits. All. And compote is slightly sweetened water. The salt struck me the most. It's always raw. I liked the rest in general. Because we were entertaining ourselves and in general I'm not one of those quibblers who resent the lack of squid. But the dining room was so amazing. It's like we came for free and they feed us out of pity. I do not recommend visiting the hotel. The country, yes. Nature is beautiful. And keep in mind that Sukhum is far from the airport. It will take a long time to drive.
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12
1
December 9, 2024
The first 6-storey building is after a good repair. From the upper floors there is a wonderful view of the sea and the port of Sukhumi. A nice promenade along which you can leisurely walk to the seaport in 25 minutes.
See original · Русский
September 25, 2024
I would like to mention the work of the maid of the 2nd Zhemchuzhny building of our hotel, Marina Shlarba (unfortunately, I do not know the patronymic). A responsive person, tries to solve any request quickly, unfortunately not everything depends on her. Always clean. Sincerely, vacationers Larisa and Elena room 2209.
See original · Русский
November 4, 2024
For economy. rest is tolerable. The rooms are renovated. The location is good. The service is Abkhazian - you run after the maids:you ask for glasses, then towels, then paper. They asked for blankets- they didn't give them, they said to put a conder on the heat)))) They covered themselves with sheets. Meals - places at the table, dishes - "with a fight". But they were not hungry, they did not get poisoned, they did not catch the virus.
See original · Русский
August 9, 2024
Advantages: close to the sea and shops
Everything else cons:
- the rooms in the hotel are not cleaned;
- Wi-Fi does not always work;
- tvs with 1 program;
- it takes a long time to ask for bath towels;
And a separate horror is the dining room, which is not located in the hotel. Dishes and appliances are always greasy. The food is cold, not tasty, The dining room itself is dirty, the furniture is old, there is a terrible smell at the entrance to the dining room, which makes you sick right away.
There is no animation in the hotel!
See original · Русский
2
1
August 26, 2024
A good place for a family vacation. Of course, it "smells" like a Dustpan, not everything has been restored and put in a divine appearance, but a good beach, plants, an air-conditioned room, a pleasant dining room have smoothed the impression. I think it will only get better with time.
See original · Русский
October 20, 2024
It's fine for a budget vacation. The rooms and the hotel are renovated. Good location, 3 minutes to the sea. Of the disadvantages, water and electricity were turned off a couple of times.
See original · Русский
July 25, 2024
Two stars are just beyond the sea, the fact that it is clean and nearby. Yes, the building itself has been redecorated, even the elevator is working. There is one kettle and one iron on the entire floor , which are never available . And about the dining room in general, you can talk a lot and for a long time. In a word, the sanitation is complete, the food is terrible. Those who have a weak body can also get diarrhea. The beach of the hotel is not next to it, but far away. People don't waste your money, I don't recommend this hotel.
See original · Русский
4
2
December 9, 2024
The building is after reconstruction.Clean, beautiful. One drawback is walking far enough into the dining room. The territory is in the process of reconstruction, but it does not interfere.
See original · Русский
September 24, 2024
Everything is terrible!!! Let's start with the fact that they wanted to move us into economy, despite the fact that we paid for the standard. The administrator is rude, even that!!! The problem is not being solved... we are sitting in the lobby and waiting for the weather by the sea... I don't recommend it. It is still unknown where and when they will be settled.
See original · Русский
2
1
October 12, 2024
Incompetent work of the administrators at the reception, they could not solve a single problem.The rooms were cleaned on time, you won't stay hungry for food, but there are often not enough plates and spoons, the best thing is the proximity to the sea
See original · Русский
July 13, 2024
Pros: the sea, new rooms, small animation, shops nearby, close to the center, you can walk.
Cons: 6 hours from Sochi airport, dirty plates, forks, spoons, tasteless food, unsanitary conditions, no pool, water only in the dining room, towels are not given to the beach, there are no sun beds.
It's better not to come here for the fastidious.
See original · Русский
8
September 14, 2024
If you choose Sukhum as a tour, I recommend thinking 100 times, because you will be traveling by tour bus for a very long time. We drove 6 hours from Sochi airport. They'll take you back early too.
+ the hotel is close to the sea. In September, a chaise longue cost 100 rubles. The sea is normal. It was impossible to swallow it. But this did not save us from rotavirus 😂
+ the room had a balcony, a dryer and a decent hair dryer. I recommend bringing disposable slippers and shower cosmetics with you)
+ the territory of the hotel is large and there is a lot of greenery
+ the administrators are adequate (almost all) and will tell you everything, we really liked Vlad (night), all the stars wanted to put 1 for him, but only because Vlad works in this place we will put 3.
+ there is an elevator
- the food is just disgusting, I do not know who might like this food. I do not advise you to count on him in general) If anything, good coffee is not far away at Take Coffee. According to the rules of the cafe, ask Vlad 😁
- there was no WiFi in the extreme rooms in the main building, the TV without WiFi shows 3 channels, 2 of them in Abkhazian. Before arrival, we asked if there was Internet in the room, we were told that there was. The problem was never solved while we were living
- the maid only cleans if you put up a sign. Cleaning = the floor is washed , the garbage will be taken out and your dirty towels will be folded) that's all 😅 for 6 days , neither linen nor towels were changed for us
- only the maids had a spoon in the hotel, their personal one. There are no dishes in the hotel.
- we asked for a lunch box, because we skipped meals all day because of the tour. The receptionist refused us and said that lunch boxes are given out only at check-out. Because people get poisoned. Apparently, if we get poisoned and find out about it on the way home - the hotel doesn't care
- in the last room we had the door closed to the next room. Every day we fell asleep to the snoring of the grannies.
- there was no soap dish and shampoo shelf in the room, very inconvenient!
We were dissatisfied with the quality of our stay, and the hotel played a key role in this.
See original · Русский
2
1
October 28, 2024
I wanted to award four stars, but decided to give the fifth one in advance for the right approach to business and developing service.
Tour from October 7 to October 21,transfer from Adler airport to the hotel is a 4-hour drive,convenient location of the hotel is -20 meters from the sea, and the center of Sukhum is a 15-minute walk away.The beach is normal, the sea is clean, sun beds are paid.We quickly settled into the 4th building Amber, the room is clean, freshly renovated, air conditioning, hair dryer, TV, comfortable double bed. I would also like to mention the maid Irina, who responded to any of our requests. Cleaning every day, towels were changed 3 times (6 pieces) bedding 1 time, shampoo,body gel,soap, toilet paper were replenished every day and even mosquito repellent was given out.The food is good, buffet-style, the choice of dishes is large, they cook delicious, but almost the same thing every day. The guys tried to serve quickly, the dishes were replenished, but interruptions with dishes were very annoying, we had to expect clean plates, spoons, forks, etc. Many vacationers behaved , to put it mildly , not aesthetically pleasing . If aesthetics are important to you, then it will be difficult to eat in this institution. There are many public catering places nearby, the prices are adequate. In general, I liked the rest, but of course there is still something for the hotel administration to work on.
See original · Русский
2
July 27, 2024
The rooms are inhabited with balconies like this, about 10 rooms. The renovation is fresh, but a lot of things are unfinished. There are no curtains in the shower, so the water is always on the floor, there are no hangers and hangers for clothes. There are no kettles, no water cooler either, the TV is only 2 channels. We haven't cleaned once in a week. Wi-Fi seems to have been done. It's close to the sea, there's garbage all around on the way. Food for 3. Buildings are being repaired. I think they 'll put things in order later .
See original · Русский
3
September 3, 2024
We had a rest in July 2024.
+ a new hotel, the proximity of the location to the Sukhum embankment, there is a conditional beach, but it is more urban, a refrigerator and air conditioning in the room, a great view from room 513, as in Italy. Perhaps the advantages are over.
- the absence of large towels, the room was cleaned selectively, only the corridor and the room, the bathroom was not washed at all, the feeling that the pressure of hot water was periodically absent, the bed linen did not change at all for 8 days, although it is stated that once every 4 days.
AND the BIGGEST DISADVANTAGE IS THE FOOD! There is no own kitchen, the food is imported, breakfast is still edible, but lunch and dinner are either rotten, or salted, or icy (very often a 3 in 1 combo fell out).
Do I recommend going here again?.. depending on what goals, it's comfortable to sleep, the mattresses are good, but I don't think there is a great desire to stay on the territory and eat their delicacies for 100 rubles.
See original · Русский
1
August 26, 2024
we had a rest in August 2024, a terrible hotel, the staff is not friendly, they say hello through their teeth and that's not all, the room was given dirty, sand everywhere. there is a smell of mold in the room, because the whole wall from the bathroom is in mold, the window cannot be opened, mosquitoes are flying in a flock.
the bed linen is all stained, there is no washing in the shower, the water is all pouring on the floor, toilet paper and washing utensils have not been put anywhere. And to eat, it is necessary to complete a whole quest, the dishes are always wet, spoons, forks, plates.. food from the cooler is brought and always cold, from the word at all, there is 1 microwave for 450 people and it does not work normally, there are not enough dishes and tables. The food is not delicious!!!!
the only plus is the sea nearby, but this does not apply to them. I DO NOT ADVISE ANYONE, Not rest, but only nerves
See original · Русский
2
September 28, 2024
I liked everything, the service is a little lame, but everything is fine, food, accommodation, and most importantly the sea😍😍😍😍😍
See original · Русский
July 23, 2024
New renovation, near the sea. There are no large towels in the room. The dining room smells damp, the food is fine, there is meat. But the whole company was either poisoned or rotovirus, I can't say from what exactly, but the fact remains, we will remember the rest for a long time.....
See original · Русский
3
1
July 24, 2024
The hotel is renovated, in principle, not bad, but not everything is finished.. We were first called to a room on the 6th floor and there was a balcony without railing problems)) for the extreme, probably) also, there is not a single hook and shelf in the shower, it is very inconvenient. But all these are small things, compared to nutrition.. Since this hotel is declared as all inclusive.. The dining room is trash, the tables are not wiped, and there are not enough of them for everyone, as well as chairs, plates and glasses
See original · Русский
2
1
November 7, 2024
We had a rest in October 2024. On the plus side: we checked in at 12 and not at 14:00. Of the cons:
1. We were settled on the 1st floor in the building where the reception is, so there is noise at any time of the day or night, because there is no noise insulation.
2. It was cold, we covered ourselves with duvet covers, there are no blankets, the air conditioner practically does not warm us. When asked to move the floors above, they replied that it was not possible because they needed to contact the booking department.
3. Starting from the reception and ending with the dining room, the staff is not courteous and not talkative. (Only the woman from 117 helped and gave us a robe to cover up instead of a blanket)
4. Dining room in a separate building, a kind of buffet. You come to the dining room and there is a queue everywhere, especially in the microwave, because the food is all cold, and there is only one microwave and there are more than a hundred people. The food is ordinary canteen.
5. The room is not fresh and not clean, there is mold on the walls. If you get up a little later, then you won't see hot water, also in the evening. It's cold in the tub too.
6. In 5 days, the floors were vacuumed 1 time and that's it. No washing, no accessories, no replacement of towels and bed. No one cleans or cares for the territory either.
See original · Русский
September 3, 2024
We went by transfer for 6 hours, there is Wi-fi, but sometimes it disappears, near the sea, there is a dining room for all occasions, the chicken room is new, not bad with towels problem,
So when you go to the dining room there are constantly no places, sun beds are paid on the beach there are services, but I'm too lazy to list them at all , it's not bad and it's not good I won't go here anymore
See original · Русский
2
1
October 1, 2024
The food in the dining room sucks. I don't recommend it. Every day, all the monotonous appliances and dishes are poorly washed, flies and dirt are everywhere. We were with my wife for the first and last time
See original · Русский
1
June 27, 2024
When we checked into this hotel, it was only open for 17 days. The hotel has been recently renovated. I especially liked the dining room with high ceilings and murals. There is a nice girl at the reception. There were not enough towels in the room. The food in the dining room is monotonous, but you won't die of hunger. There are paid sun beds on the beach
See original · Русский
6
1
October 27, 2024
I definitely won't go there a second time...the internet was not working...The TV is too...the bed linen was replaced after a complaint at the counter and a big tantrum.There is a battle in the dining room..
See original · Русский
August 17, 2024
The rooms are new, but not finished
The shower room is without oilcloth and glass, everything pours on the floor
Terrible room cleaning (the floor was washed only when asked)
Staff (not all) Not friendly
Dining room: terrible, there is no toilet and no place where you can wash your hands, there are antiseptics and they are out, we tell the staff about it, they don't care
The food is delicious, but there are not enough tables, the staff does not keep track of when to bring new portions
See original · Русский
2
July 14, 2024
A gorgeous sanatorium, just after renovation - everything is new, absolutely! Right by the sea in a gorgeous botanical garden! We are thrilled! We advise everyone!
See original · Русский
3
2
October 28, 2024
The repair is not very good, the closet almost fell, the ceiling in the bathroom is leaking, the handles from the bedside tables are falling off. It's better not to go into elevators at all, it's very easy to get stuck)
See original · Русский