We ordered a Softtour tour to Georgia. No complaints about organizational issues. All documents were ready on time, and all actions were reported. Manager Natalia told us everything in detail, and she kept in touch with us at all stages.
Our next vacation was spent together with the SOFTTOUR company and Natalia Rudneva! This time the choice fell on Egypt Hurghada. Natalia promptly and professionally helped to make a choice in favor of the Beach Albatros Resort hotel! The rest was a great success! Thanks to the agency and separately to Natasha! Everything is at the highest level!
A wonderful vacation in Dubai-without worries, hassle-and all thanks to the Soft Tour travel agency! Competent support, timely reminder, the staff are highly qualified, competent and friendly! Special thanks to Natalia Radeeva.
Hello there! Expectation and reality always coincide) We went to Hainan Island, the tour was selected by the manager Natalia. This girl ALWAYS hears what we would like from a trip and selects the best options. I recommend her) we have been traveling for more than 10 years on her tour selection and I will not get tired of praising her professionalism! He will never leave unanswered questions even while traveling! It is important to have a reliable manager in a reliable travel agency!
We took a tour to the UAE through Natalia's agent, we picked up an excellent option for a family holiday with children of different ages :) there were no joints, she was always in touch, she found out all the necessary information for us! Thanks !
In early October, we bought a tour to Dubai. Everything is just fine: both prompted and advised. We can say that we were in touch around the clock. Many thanks to Yana - a wonderful specialist. Our super vacation took place thanks to you 👏🏻
We went to Turkey from this tour operator. Many thanks to Natalia, she helped with the choice, answered questions, told everything in detail. Everything went great. The second time he takes a break from softtour and I think it won't be the last.
I contacted the agency with a specific request for the hotel, but I did not know the exact dates, the manager Angelina was constantly looking for the most favorable dates for the hotel and flight, calculated my other wishes for hotels. I am very glad that I came across this particular manager, who helped me solve all the questions that I had during the booking of the tour.
Friends advised me to look at the ticket on the Softtour website.To my expectation, it turned out that the site has current prices and tours.We applied to Softtour. I really liked the conscientious attitude of Natalia's manager to clients. Natalia was in touch 24/7, answered all the questions and helped with the choice. Next time, only Softtour and be sure to go to Natalia for a ticket!
Good day! We have just returned from Dubai. The ticket was on fire, today for the day after tomorrow. Therefore, it was important to do everything as quickly as possible. Tour operator Daria promptly prepared everything necessary, answered quickly, and told us everything in detail. We arrived very satisfied and absolutely delighted!!!
I would like to leave a review about the work of the agency, and in particular about Natalia! An amazing specialist! Understands all the wishes and will choose exactly what you need! For many years, traveling only with her and not once had any unpleasant surprises. I recommend it to her! We returned from Turkey and are satisfied again) There were nuances at the hotel, but Natalia warned us and we were ready) Thank you for the wonderful work!!!
We used the services of the Soft Tour for the second time. This time we flew to the UAE. I would like to express my gratitude to Angelina for her individual approach and 24/7 support. Thank you, you are a professional in your field!
Thank you to your company for the high service! Yana's manager took into account all our wishes and helped us find a suitable tour to Egypt.
Before that, we contacted several other travel agencies, where we were simply ignored for days(
Before the start of the trip, all the points were clarified and every question was answered in detail. I boldly recommend it! 🫶🏼🩶
Convenient location and office schedule, pleasant staff (thanks to Daria for choosing a good tour in a short time)
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Людмила Сячина
Level 4 Local Expert
April 23, 2024
An excellent agency. The tour was quickly picked up. We took into account all the wishes. We flew with software to Hurghada in Egypt.We have completed the documents perfectly, we have always been in touch. Very caring and friendly girls.Many thanks to the agency staff.
A wonderful rest after a long break.I have never considered Turkey in October.....But in vain...The weather is a joy-especially for those who are aged...Water plus 27...Air-28....super weather...With food, of course, too much....Abundance...Only breakfast would be enough...The hotel in Alanya-Locsiya is excellent....
Excellent travel agency. We used the services for the first time and have not been disappointed. Specialist Natalia took into account all our wishes and selected the best that we could expect. The honeymoon flew by in one breath. Everything was explained and shown in an accessible way. Good luck to you and your company.
Excellent travel agency. We had a vacation in the UAE. The best price was offered in the chosen direction. We were led by a travel agent, Yana, who was very responsive and attentive. She gave detailed and prompt answers to all questions. Thanks!
Excellent travel agency, individual approach, useful recommendations, special thanks to Natalia's specialist! For the first time, I really enjoyed my vacation in Turkey.
I want to say a big thank you!)
To Yana Ablazhey , the operator )
It is very simple and easy to interact.
He came and explained what I want .
And based on this, they found me a tour to Cuba .
This is not the first time we have asked Natalia for help in choosing a tour.
I would like to express my gratitude for her efficiency and attentiveness to each request.
I used the services of this agency for the first time. I left a request, and after a short period of time the manager contacted me. Everything was explained very quickly, arranged and already managed to return from vacation)) I definitely recommend it. The price-quality ratio.🫰🫰🫰
I wouldn't recommend it to anyone.
We signed a contract for a tour worth 1300 € and paid 30% of the cost, the next day we called back and said that we were refused, because this tour costs 2600 €.
They mislead customers and do not comply with their obligations under the contract, I am extremely dissatisfied and will never contact them or advise them again. The sediment will remain for a long time
A good travel agency, everything was explained and shown. My vacation in Turkey went well, without negative emotions.The girls are good, sensible.I'm happy))
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Чертович Михаил
Level 10 Local Expert
September 7, 2024
Great company!!!
Very competent in terms of recreation , I recommend this company, and their new address!!!!
Everything is perfectly matched, this is not the first time I have applied.
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Руслан
Level 4 Local Expert
September 3, 2023
Good afternoon, everyone, I want to leave a review about the tour operator Soft tour. The attitude is not bad, but he is just an intermediary and under difficult circumstances is completely unable to influence the situation, so he is completely useless and you should not hope for him.