Space prices! I don't see any point in buying crosses here. Except for the bags with the logo. It is a purely personal opinion and for the middle class of people the prices are very much too high.
Of course, the shoes in this store are not original and you will not wear them as well as the original ones. I measured several pairs of sneakers in the store, some were crooked, all the others had glue on the seam. It is clear that such shoes will not last long.
Finally,
1) High price
2) fake - "replica"
I do not know how many people here write about service and rough maintenance, but the fact that this store does not fulfill its obligations is 100%!
I ordered sneakers by pre-order (because this model is not available, but their pre-order is open), they send an agreement, notify that the order will go 10-14 days. They require an advance payment - 20.00 BEL. rub. to be sent to the card. As a result, two weeks have passed, I turned to them, they inform me: the order is in delivery. Well, OK, I'm a decent customer!!! And now, attention: exactly one month has passed☝🏻 No sneakers, no bell. And this is a service, excuse me?) There is a direct deception in the center of Minsk. Ordered from competitors, delivered quickly within 5 working days. Now I wear it with pleasure☺️ And I'm waiting for this sharashkin desk to return my money!
The assortment is good, but there are problems with the service. My son bought converse here, on the recommendation of the seller, he took half a size less than he usually buys. After a couple of socks, it turned out that the size was too small. They did not take it back and did not change it, although the sneakers are in perfect condition. As it turned out later, we are not the only ones with the same problems. Sad, I will not buy here :(
They sell a copy. When it is stated that it is leather, and then it turns out that it is not) it's not leather)
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Т
Татьяна Олесик
Level 4 Local Expert
February 23, 2023
They sold different pairs of sneakers, one white, the other had a beige mesh. I put on my shoes 1 time, walked from the apartment to the porch of the entrance, only in normal light I saw the difference. The next day they came to return it, they did not accept it because of the "worn sole", although it is the same as all the sneakers on the counter. A bunch of workers stood and assured them that this was a cosmetic defect that was non-refundable, and the fact that they had put different sneakers in the box without showing it did not suit them. As a result, they went to watch the "cameras", although there is only one and it is aimed at the cash register. They watched it for 40 minutes (in fact, they came up with reasons how to send us), in the end they said that they needed more time to watch them. We decided to conduct an examination.
I bought a pair of sneakers from them once before, the staff behaved aloof, did not help with the choice, I had to ask for my size many times and remind me of my existence. This time, they switched from complete disregard to rudeness and slander…
A wonderful store. all shoes are 100% original, the quality is excellent, which justifies the prices. There are many interesting models, I bought several pairs of sneakers there myself. The sellers are also great, friendly. I advise you!!!
I booked the sneakers by phone, almost immediately went to get them, and upon arrival it turned out that they were unavailable and intended for another buyer. I spent an hour on the road for nothing. Everyone makes mistakes, it's okay, but even basic apologies or attempts to solve the problem have not been made.
There are no questions about the quality of the sneakers. But there are still big questions about the price. This shop is focused more on tourists, visitors and wealthy people. It would seem that the cost of shoes itself is not so high, but the rent for the room + the margin on the products hit the wallet. Nevertheless, everyone will find sneakers to their taste and color.
We visited this store for the first time in the Gallery shopping center. Very pleasant and fast service, as well as a large selection of high-quality shoes.
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Роман Б.
Level 10 Local Expert
May 19, 2022
The store is normal, the prices are average in the market, if you search, you can find cheaper. The employees are more or less sociable, they are guided by prices and brands, but they hardly know more deeply (they did not say anything except the price and the name of the model). I came to get the crosses, but I bought them at a nearby store.
I ordered "original" sneakers in this store, took the parcel, opened it at home and was horrified, what kind of original are we talking about? The quality is better on the market! Or if they send it by mail, then you can slip something that you don't buy in the store?The shoes literally come apart at the seams, the glue is visible on the fabric.
I want to leave a review about the quality of the product, namely Dr.Martens shoes and the attitude of the management to the consumer, as well as lack of knowledge of the laws on the product that the organization sells.
I contacted the store on 01/27/2021 about a request to check the quality of the goods and return the amount paid to me for low-quality goods, I purchased the goods on 10/20/2020. 01/27/2021 The seller who accepted the shoes for quality control does not have any information at all about how long the quality check is carried out, telling me that it may take from 14 to 21 days, and the fact that the shoes for marriage have already left the store , since they are checking in another city , on Wednesdays . My shoes were accepted on 01/27/2021, and already on 01/28/2021 I received a call from the seller that the quality check had been carried out and the result was not in my favor. On the same day, I came to the store to pick up the quality control certificate as well as the shoes. I wrote a comment in the book of complaints and suggestions and asked for an independent examination, to which I received a response from the seller: usually our customers do an independent examination themselves. On 01/29/2021, I came to the store again to leave a statement on the termination of the contract of sale and the requirement to make an independent examination. It turned out that the administrator took my statements for a very long time, constantly leaving and calling someone. After 5 days, I received a written response by registered mail from the head, and also a piece of paper printed on a printer and a warranty card were attached to the letter, which do not comply with the GOST standards of the Republic of Belarus. The letter stated that the product was accepted from me and the quality check was carried out by a forensic expert. There was a lot written in the answer, misleading me that I was wrong. But despite this, the manager wanted to stay on good terms with me and offered to reduce the cost of the product.
After the head's response, I turned to the judicial expert panel. After waiting for a while , the answer came in my favor . And on 03/16/2021, I came to the store again to terminate the purchase agreement and receive the payment spent for the examination. I was paid everything on the same day.
It is a pity that so much time has been spent in order to prove your case! And most importantly, the nerves from such an attitude are spent! The organization is perfect and is not interested in buyers and conflict resolution! Also, train your staff and familiarize yourself with the laws of the Republic of Belarus on consumer protection. If someone is faced with a similar story, go to the end, because in practice they have enough people like me.
Hello! I bought sneakers in May 2021. The store positions itself as a point of sale of original shoes. However, I tried to scan the qr code on the label, but it does not scan on both half-pairs. They told me at the store that my camera was faulty)))). But perhaps the qr code is damaged) The first sign of a fake, by the way. They assured me that they have all the documents. But we know that all documents are issued for the first batch, and the rest of the deliveries are carried out according to old documents. Less than a month has passed, and already the lining from the inside began to wipe. Or rather, it was wiped. Already!!!
The shoes are fake, the balloon burst, socks for a couple of weeks, the price for a second is almost 600 rubles!which has a 2-year warranty! They told us to walk more carefully, they sent us for an independent examination on our own -we were informed there THAT they regularly contact them from this store! I will advise you! Save your nerves, time and money!
The service is good, the prices seem to be reasonable. I recently bought sneakers, got confused with the price on the sneakers themselves. As a result, we made concessions to the buyer and calculated with a big discount👍
Very carefully inspect what you are buying, as I was advised in this store, since you subscribe to the fact that you have no claims to defects :)
After a couple of days of socks, I found several torn seams. Also, a strange white plaque has formed on the lines of the threads, possibly glue, the plaque is being cleaned.
I ordered sneakers a month ago (even made a small prepayment), nothing was brought, and every time I call, they use excuses: another person is doing this, I will clarify with him (nothing was clarified), or problems with the border (which is nonsense, because it can't all last for a month). As a result, my trust in the store is now zero and the buyer here does not advise anyone.
I was at your store on 11.11 , looking for sneakers . I liked the asiks alone , I went to one consultant to find out about the model and size , and received information . He asked me to try on a second sneaker. I stood in the aisle for 10 minutes , no one brought me anything and no one helped me . No one gave a damn about me , and the consultants were doing what , who was talking to the cashier, who was picking his nose with his finger
An "adventure" for a couple of evening hours. I saw a discount on Nike Air Monarch IV sneakers on the website. I called and asked what the sizes were. It was said that the discount is as indicated on the website, and that the sizes are also as on the website, and in general the site has up-to-date information. Accordingly, they suggested scrolling down the page and making sure that the sizes in the store I am interested in are there.
I was convinced, I arrived, I asked - they said "there are no large sizes." No apologies.
I returned, updated the site, all sizes are there. Ugly "miracles".