I go up to the checkout and wait until the girl finishes her business, I stand and wait and it already feels like I'm not here, in the end I came up, as usual I say what I need in shawarma and what sauce, realizing how many people are already sitting waiting for their shawarma, I ask a logical question "tell me the approximate waiting time" she the answer is "20 minutes", you can understand them well, there are a lot of people now, I left the shawarma shop for 11 minutes, I'm coming back, it's clear that my shawarma couldn't get ready because the flow is too big, I sit there for another 12 minutes and understand that one shawarma has been lying at the checkout for a long time, even though I and I understand that it can't be mine, but I came up and asked, and I was safely told that it was my shawarma)))) in the end, I took the barely warm shawarma with me so that I could warm it in the microwave later) I can't say how much I'm to blame for this situation because I was making logical conclusions and the staff could have been more lively and repeated at least ONCE that some kind of shawarma or something else is already ready, to the shawarma itself has no questions from this and I put 3 stars, but the staff leaves much to be desired.
very disappointed with their service now. The lady in the photo is talking aggressively and loudly with foreigners. Does not smile at customers. The guy who cooks the food changes all the recipes according to the menu and adds very few pieces of chicken to the food. I've eaten here many times, but I've been very disappointed the last three or four times. Because of their service. And the guy always touched his nose and then the food. Disgusting.
Chef Vladimir makes exquisite works of art
You experience the gastronomic pleasure of consuming this splendor, cooked according to technology, from the freshest products, and its service and eloquence will not leave anyone indifferent
I put 5 stars, just because you can't put 6
The place doesn't seem to be bad. Friendly staff, with a smile, will tell you everything and help. The only drawback was that I ordered two shawarma dishes, one of which did not contain fresh tomatoes. That's the impression (
Dear owners.. I ask you to resolve the issue with the chef who makes shawarma.. Today, on 01/23/2025, we acquired such a miracle...Do you think this should be a shawarma??? And it's with this chef that something is always wrong, either a piece of plastic gets in, or now they've wrapped it up and given it away, at least for the sake of decency they could have kept it on the grill..
1. Shawarma is not tasty. Cucumbers are too salty, as if they were taken from a barrel by some grandmother, and not manufactured. There is no sauce at all, and at the bottom the shawarma gets all soaked and falls apart
2. The order is expected to be more than 35 minutes and this is the norm🙁
3. I waited 15 minutes for the shawarma shop to open. A cook passed by me a couple of times and didn't tell me anything. At 1100 during the opening, I go in, the COOK SPEAKS ON THE PHONE and gestures "wait". I waited and then he told me And I CAN'T MAKE A SHAWARMA FOR YOU, I don't know how to use the cash register, there is no cashier. And he looks at me. I say so, why did I wait all this time? He says, WELL, YOU WAITED YOURSELF.🤦
I called the number at the checkout, which was signed as "if you have any complaints, call me." I called and told you the situation. I was told: "YOU ARE SUCH A STRANGE GIRL, YOU WOULD MAKE A SHAWARMA YOURSELF OR GO TO THE STORE"
That's right, I'm so weird that I want to buy a shawarma in a shawarma shop during her working hours. I waited 20 minutes when I was late to be told
How strange am I that I expected shawarma in a shawarma shop? Laughter is just
Shawarma has become a horror lately!! We used to always eat and order here! And now it's not what it was at all!! Moreover, they ate all kinds and everything changed for the worse!!! It's tasteless, there's little sauce and like water, the vegetables are stale! I don't know what happened, that everything has changed so much!
A girl dissatisfied with her life, who has a robot grimace on her face, is not at the checkout. It seems like the last time she smiled was a year ago. Customer focus is negative, not even zero.
The sauces are disgusting (the cheapest store-bought ketchup), put at the cashier's choice, which determines your gastronomic preferences.
The highlight of this eatery is the waiting time. Shava was prepared for me for 20 (!!!) minutes. Sooooooo much, meeeeeeee boy twirls them. There are no French fries. Takeaway is packed in a regular cellophane bag. Not another foot.
02.07.2024 I made an order by mobile phone at 20:01, we agreed on a time of 22:10. I arrived, I asked about the order, it is not ready and only now they are starting to make it.
I want to cry about the taste. Since the order was prepared in a hurry, before I was lucky enough to try this "creation" I had to enjoy a pleasant summer rain to the sound of my stomach rumbling. But as soon as I tasted such a wonderful dish, I wanted to go back to the past. Lavash can be compared to the bark of a tree, maybe I look like a bunny?🐰
You don't have to waste time choosing the sauce, you won't feel it. Although teriyaki and tartar are basically the same as far as I understand.
About the meat.. It seems to have been 👍
There was a lot of cabbage, but not much good.
If you look at it in general, my runaway father came back to throw it away for me, thank you☺️
It is unclear what they are doing in the workplace: fighting, playing with a lighter, chatting, delaying the preparation of shawarma. An unpleasant atmosphere is being created, the only thing I wanted to do was leave without waiting for my order.
Waiting for orders for 25 minutes or more takes a very long time to cook, there is not always everything that is on the menu. This time there were no French fries, onion rings, nuggets and cheese coins!!!
The chefs are excellent, the cashiers are polite. For an institution as a place for a snack - 5 out of 5. I don't understand why there are negative reviews - this is not a restaurant for you
Previously, I often ordered shawarma at this institution for myself, ate there for about 2 years, it even happened that I advised this place to my friends and acquaintances, and it happened that even relatives came in and everyone liked everything, but lately there has been a terribly long wait... ordering promise to cook for 25 minutes end up waiting an hour or more , but despite the long wait is warm Shawarma, Shawarma but not the taste that was previously gotten worse over the years, so for example two weeks ago, ordered it last Shawarma, and I am sorry it was not possible have a taste of spoiled food eventually poisoned sickeningly this Shawarma before this was not, after such a completely refused and decided not to eat but it's flowers is a global problem that sanitary conditions inside is not possible homeless drunks sitting on the seats of the institution dirty hands touch tables, proveniat entire institution and nobody throws sit together with visitors, garbage lying everywhere, the floor is generally not washed in the evening all water, dirt, dirty napkins lying on the right and left, the tables are not cleaned ever practical, to sit there and there is simply not possible, you can only sympathize and wish to hire more staff to make it easier to catch up with orders for more or to get out of where you work, sorry didn't think to photograph this dirt in this room, but I think to be able to attach to his opinion of this horror, honestly like dirt in places with food have not met. I put one star only because there is no possibility to put 0 stars.
To begin with, the food there is normal, they ordered often, they did it quickly, if there were a lot of orders, they warned that it would take a long time. We tried all kinds of shawarma, except the one with pineapple (we don't like it). Well, I like French fries, nuggets, cheese coins are very tasty (spicy). The milkshake is almost one foam, for an amateur (our child loves it). Coffee is not very good, it's better to get it from a vending machine nearby.
There are questions about cleanliness, apparently they do not have time to wipe the tables.
The staff sometimes does not behave very well, on Tuesday 19.09 in the evening a girl worked, chatted with a friend all the time, was distracted from work, did not give the order to the person on time because of this, who was lying on the counter and cooling down. Well, they also saw a cockroach on the window, but it's just a small thing.
I took teriyaki shawarma today around six or seven in the evening. A friendly girl served at the checkout, a guy "twisted" the shawarma. There is a lot of lavash on the edges, a little dry. But the shawarma itself deserves its 4 points, although it is expensive for 9p. It's cheaper in Minsk. But I take it here often. Not all positions are for me, but a variety. My favorites at the moment are teriyaki shawarma, onion rings.
Not a place for dating, because it is located at the bus stop, but to go on the way home from school, work, polyclinic is the best thing, especially in winter, when the bus is still 20 minutes away, you don't want to freeze, but you can just go in, order something, sit at the window and watch when the transport arrives)
Today, as not always ! It 's not enough that the order was mixed up ! So also the dry dough ! Can I do this already? Chili hot! Definitely not with pineapple should be !!+(
The most delicious shawarma in the city, the price is low enough for such an ideal shawarma. It does not fall apart, a large amount of meat, sauce, any wishes. The staff is polite and friendly. The place is conveniently located, you can wait for transport and at the same time have a delicious and satisfying meal. 6 out of 5
The girl at the checkout is not happy with her life. There is almost no meat in the shawarma. Half a year ago, everything was delicious, now it sucks the last time I came here.
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MonsieurAlex
Level 10 Local Expert
November 24, 2024
This is a great place, where wonderful staff work, who create a pleasant atmosphere. The waiting time may vary depending on the workload: during the day it is about 20 minutes, and in the evening it may increase to 40 or more. The shawarma here is incredibly tasty, and the range of dishes is quite wide.
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Валерия Скорб
Level 3 Local Expert
November 6, 2024
For the first time in a long visit to this institution, I was so satisfied that I even write a review. I got on a shift with the guys, I did a great shawarma, I was delighted, I hit the spot with a sharpness. Feel free to buy if you see a boy, not girls, he does well!
Disgusting service, the staff does not hesitate to discuss visitors, they are not polite, rude, and they do not cook very well, I do not advise
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Siberian
Level 9 Local Expert
September 17, 2024
This is an average eatery.
Shawarma is nothing special, just a snack will do.
Among the advantages, good service speed, polite staff.
Their disadvantages are weak recipes, they do not take into account wishes such as not to add a pickle, etc. unfortunately, this is ignored
I love this place on Vrublevsky Street! The most pleasant team, everything is very tasty, the choice of shawarma is huge. The best shawarma in the city
The opening is at 11, but in fact at 11:25, in order to try this splendor, it's a pity for the time and money spent(((
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дарья ковалевская
Level 4 Local Expert
February 2
Everything could be tolerated, and the staff, who are in their own world, but not the stone lavash, because of which the sky was blown up, and for several days they could not drink or eat properly. Please keep an eye on the condition of your products.
It's not the first time I've visited this place, and each time the result turns out to be sad - I have to spend the whole day in the toilet. And it would be fine if I was the only one. My friends also had a similar situation.
Friendly staff, cozy atmosphere, short waiting time , delicious and varied menu , simple and pleasant interior, good selection of drinks, delicious dishes
The place is not bad, the staff is friendly, the shawarma is for an amateur, to be honest, a lot of cabbage, little sauce and many layers of pita bread, and so everything is super.
the staff is very talkative and good, one might say the best. It's a long wait, but there are plenty of orders there. of all the establishments in this franchise, this one is the best in terms of staff
It's a terrible place. The tables are dirty, no one wipes, the staff is also surprised, they talk without hesitation, they do not pick up expressions. Shawarma was something, 2 shawarma waited for 25 minutes and eventually got 2 crackers, the filling was not distributed at all.
I come here very often, I really like that I am not far from home, the shawarma is very tasty, I often when I go after work I always buy either Belarusian or Moscow shawarma, I really like that the cafe is open until 23 00, the staff is good.
Special greetings to the shift on January 31,
they allowed themselves rudeness and arrogance towards us, did not try to help at all, as a client, I would not like to visit this institution at least once more, the attitude of the staff killed any appetite
I've been there all the time, but the guys keep the brand. Despite the workload of the staff with orders, the staff communicated with us politely and affably.