Cozy, polite and helpful staff. But one huge "BUT" outweighs
From Friday to Sunday - banquets. The walls are shaking. A person who cannot fall asleep in such conditions lies staring at the wall until 2:00 (because the cafe is up to 2.00). I think those who have worked all day, or have come to rest, are not pleasant enough.
We booked a room a month in advance. I called the hotel the day before - your reservation is not there, a group of Russians has arrived, everything is occupied. I sent a screenshot of the correspondence with the administrator to Viber about booking a room - silence... service... in " "