Sber Bank
147 reviews
January 29
I was very satisfied with the service provided by this bank. The specialists showed high professionalism and helped me choose the best investment option. Online banking is just a godsend for a modern person
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1
December 19, 2024
I found so many original New Year's gifts on Wildbury's. Thanks for the points, I managed to save a little. Before the new year, I decided to take advantage of the opportunity and buy everything I wanted earlier
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1
April 22
I have been a customer of Sberbank for many years and every time I make sure that their service is at a very high level. The staff is always professional and attentive to customers, which creates a trusting atmosphere and a desire to return again.
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May 16
I've already sent money to my parents through a savings account several times and I'm always surprised how simple everything is. I enter the phone number and the money flies like a bullet to the Russian savings bank card. I know for sure that they will receive the money quickly, but I will not pay the commission. It's a great way for me to stay in touch with my family and help them when needed. I am very glad that I found such an option.
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March 20
Weekday, working hours. 1 is working! cash register and 2! a specialist. Many people can not stand the waiting time (it can take an hour, when there are only 10 people in the hall) and leave. There are still those who need to resolve the issue in the bank. And yes, at the expense of the currency. When asked if there are not old hundreds of dollars, the answer is that the bank does not give new ones, only old ones. There can only be new ones when someone passes. 🤔
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June 26, 2024
Convenient location, comfortable waiting area. But... The biggest problem is that the staff, like a robot, performs actions according to the regulations. The slightest non-standard situation caused misunderstanding and the answer to everything was: "We can't do it any other way." I had to invite the head, who was in place at that moment, to resolve the issue. And they decided. So why should it be brought to this? It is impossible to foresee everything, so it is necessary that the staff be ready for this, and not stupidly repeat about the regulations. Why does a person need intelligence?! Otherwise, it's not bad.
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1
January 23
It is this branch of the bank that is terrifying .I arrived 1 hour in advance to resolve the issue of closing the account.I stood in line for 15 minutes and then found out from the employee that the queue was for at least another 50 minutes , while 2 consultants were just sitting on the phone doing nothing .To be honest, I'm not very happy with this for the second time when I have to wait a very long time.
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1
January 24
I've always dreamed of getting a new car, but I wasn't sure if I could get a loan. With the help of the service, Credit Potential quickly learned that I could afford the car of my dreams. Now all that remains is to choose the appropriate model.
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1
January 13
I used a card from another bank for a long time, but after switching to a Savings card, I realized that I had missed a lot. An interesting loyalty program, a user–friendly application - all in one place.
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November 30, 2024
When I heard about the possibility of recording through the site, I immediately tried. Now I always use this option. I do not waste time waiting, I arrive exactly on time and I am immediately served. It is very convenient, especially when you need to quickly resolve some issue.
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December 17, 2024
The attitude towards customers is disgusting.
After sitting in the jar for 1.5 hours, I wanted to go to the toilet. At my request, the employee rudely said that the toilet was for employees only.
This is not acceptable for a bank of this level and in such a building.
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1
February 17
I have enabled Cyberprime Transfers and am now transferring money without commission to Sberbank cards in Russia by phone number. It's really convenient, especially when you need to help your family in Russia.
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1
August 22, 2024
I recommend this branch for currency exchange. I compared it with the exchange rates of other branches - it's best here. The course is really profitable now. I'm getting my child ready for school, the costs are high. Thanks for the opportunity to save money
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1
November 20, 2024
There are always long queues, I try not to go there. It doesn't work out for less than 30-40 minutes, it's worse than a polyclinic. I highly do not recommend this department. A year has passed, nothing has changed, apparently the bank does not care about customers.
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December 30, 2024
Very slow maintenance. The staff seemed to be on sedatives. You can spend an hour on a minor procedure. I do not recommend visiting.
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3
June 10, 2024
A good clinic. He is already treating the second generation of children. Experienced pediatricians and young people are pleased. The clinic has doctors of all specialties (except orthopedists). There is an X-ray, ultrasound and the possibility to make a cardiogram. Come on! And good health to all!
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2
January 31
Weekday, lunch time. There is only one cash register. There are a lot of people in the queue.
It is necessary to withdraw the staff at lunchtime.
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2
May 7, 2024
A strange bank... I put cash on a virtual card at 12:53. Employees are confused in their statements. For one, we will transfer money to the card from half an hour to 2 hours. the cashier has 2 hours. those hours have passed... Online banking chat : MONEY IS CREDITED WITHIN 3 HOURS. Not a bank, but just dancing with tambourines. Interesting.. does the bank's directorate read what people write? Maybe the president can somehow create a body in the State Control department that would respond to feedback from citizens of the country ...
P.S. More than 3 hours have passed... The operator's response: The transfer has not been received. According to Article 236 of the Banking Code of the Republic of Belarus, payment instructions are subject to execution by the Bank no later than the banking day following the day they are received by the Bank. In this case, the deadline for displaying funds is tomorrow.
and this is during working hours for the bank
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March 13, 2024
I was pleasantly surprised, everything is cozy and clean, like at home. I recommend it to everyone. Everything is on top! The staff is very friendly. Good luck in your development
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1
February 21
I liked how online service registration works. I was applying for a new savings card — I signed up at a convenient time, and I didn't have to wait at the branch. The employee explained the conditions on the card in an accessible way. I really liked the service and the Savings Card makes me happy every day)
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1
August 22, 2024
I saw an advertisement about a profitable course in the office at Mulyavin, 6. I checked with other departments-I chose this one, since it was necessary to exchange a decent amount. I won on the exchange rate difference compared to other offers.
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July 26, 2024
A wonderful bank with competent staff. I was especially impressed by the work of technical support — all problems are solved promptly.
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April 18
A savings card is cool because I get points for everyday purchases and transfer money from a salary card through an EPIP without commission. All points are automatically awarded, and they can be exchanged at any time. I am very pleased with the favorable conditions and user-friendly application!
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September 30, 2024
We are pleased with the favorable exchange rate in this particular branch, polite staff and a convenient waiting area.
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October 15, 2024
I would like to express my great disappointment and dissatisfaction with the service of this bank.Long wait, slow customer service. In general, I put the jar at 0/10.!!!
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1
August 1, 2024
In general, the convenient location of the bank, you can buy coffee while you are waiting. I want to thank the employee, T.S. Dekhtyareva. The girl explained everything so clearly, helped open the card, offered a glass of water, lifted the mood.
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September 20, 2024
Thanks to the special specialists of the depository for the fast, competent, high-quality service!
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March 5
The bank is pleased with the high level of service. Polite staff will always solve all issues, it's nice to be a customer)
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December 4, 2024
The most terrible bank I've ever seen, I waited half an hour, the workers are working like a turtle!
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September 14, 2024
The bank's head office, everything is fine, the service is excellent.24-hour ATMs on the ground floor.The city center.
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December 25, 2024
Parking is good, there are a lot of people. The scoreboard screen is small, nothing is visible.
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1
April 21, 2024
A very good bank and the staff are good-natured, polite, well-chosen team. Well done!)
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October 10, 2024
I want to share my impressions of the service at the department. The most profitable foreign currency purchase rate
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February 13
Hello. There are no queues, the service is fast and correct.
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September 25, 2024
On Mulyavin, 6, I noticed a good exchange rate for the currency. I decided not to delay and exchanged dollars — it turned out to be quite profitable.
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April 18
They solve issues quickly and professionally.
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February 3, 2024
There used to be a good bank. But something went wrong. A bunch of bank ATMs were closed in the city, or even removed. There is constantly no money in individual ATMs. At the head bank on Mulyavin, there are constant numerous queues to withdraw money. Even in the bank itself, the ATMs were not working. How's that?
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2
September 13, 2024
The most! The longest branch of all banks!!! People move around like turtles and don't want to work. The branch needs a new head.
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January 10, 2024
It's terrible! There are only 2 cash desks and 1 specialist. I wanted to put money on the card, but this cannot be done at all four ATMs. That's why I took the ticket to put it at the checkout, but the queue is a nightmare. And few people work. And so it is not only in this case, but in most cases.
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1
September 20, 2023
There is no service. A lot of people, while one cash register and one economist are working. The girl at the information desk does not know anything about replacing the card, while communicating as if you owe her something. None of the three ATMs issues money using cards of other banks, although other ATMs of this bank did.
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3
April 16, 2024
It's trivial to change the currency - I sat in line for a little less than an hour. And so it was a year ago, and so it is now..... out of a large number of windows, only 2 are working……
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3
July 3, 2024
Sooooo long queues.I had to wait for 40-50 minutes.I was only sitting because the bank was nearby.
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March 18, 2024
There is one queue for individuals and legal entities, in order to hand over the proceeds, you need to sit in line for a very long time since two cash desks are only working.
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3
August 20, 2024
This branch has the best conditions for currency exchange. We have set a profitable course by the end of the month. For those who are looking for a place to exchange currency, the office at Mulyavina 6 is the best offer among other offices of the bank.
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March 6, 2023
an excellent bank , I am pleased with the attitude towards customers , how many times I applied , they helped all the time , the staff is polite, knows their business, the waiting time is different.
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October 18, 2024
The worst service of all banks. The simplest operations should be waited for 1.5-2 hours.
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1
May 12, 2024
There are 3 ATMs in the lobby. You can make any transaction with cash and non-cash BYN
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November 11, 2024
In terms of service, the slowest bank in Belarus
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1
January 17, 2024
Having been serviced at the Savings Bank for 7 years, the Mulyavin branch was the most terrible, and it remained, queues by the hour, one / two cash registers, nothing changes
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May 16
Parking is always occupied.
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