Workshop, shop, warranty service center in one place, which is convenient. There is a preliminary appointment for repairs. The courteous, tactful and prompt service of the specialist of the warranty service workshop deserves gratitude. Many special thanks to electrician Ivan for his sensitivity, responsiveness and expertly performed work on the selection of parts and repair of the machine.
This is not the first car in service in this service station. They check the chassis mediocre, they did not notice that the bearings on the front wheels of the Coolray are buzzing. Well, okay. Until the last appeal, everything was fine, the cost of the work depends on who takes the car to work (magic or the human factor is a mystery), the quality is without claims.
The last time I contacted them about replacing the battery in the BMW i3. The RDrive battery itself was purchased on the Rimbat network based on mechanical installation parameters. And I was just unlucky enough to run into a young lady at the reception on Saturday. They began to prove to me in every possible way that the battery I bought would not fit into the car, that it was different, the terminals were not the same, the dimensions were not the same, they showed photos ... and refused to take the car for these works. And in general, the person who will prescribe the battery will be next week. A curtain.
Please show the young lady a photo of the installed RDrive battery at the acceptance. So that she doesn't mislead people anymore.
Will I go back to them? No.
It was very disappointing. I put Renault Megan 3 on repair: ABS error. They told me to buy an ABS unit. I bought. I brought it. Electrician Ivan with "30 years of experience" could not put it to me, or rather could not remove the old block, because his old connector was killed, and "the specialist did not want to take responsibility for removing it," and advised Me to seek happiness at another service station. And the electrician Ivan asked Me to leave Him a review. Good. Of course, I understand why a review is needed, but I don't understand why it should be good? They refused to repair my car, they asked me to find another service station.
P.S. I was at another service station. The connector was replaced and a new ABS unit was installed. No questions asked. All within a day.
Low-skilled personnel work at the service station, they came up with a problem (runout during braking)
In the beginning, the discs with the pads were changed, it did not help, then the chief mechanic or someone like him probably drove and he was completely sure that the problem came from the brake cylinders, nothing changed when the cylinders were replaced. A complaint was written against the mechanic, because after changing the cylinders, the man did not put the dusters on and did not pull the spring on one side
As a result, we went to the normal mechanics, who fixed the problem in two hours before conducting a full diagnosis.
Whether to apply to this service station is everyone's choice, but I highly recommend not coming here for repairs
Today I came for diagnostics: jerks began to appear on the hot line periodically when the speed was set. The car was taken by someone Maxim... A little dialogue:
- What kind of engine?
- RHZ
- Do you think I know all the codes? Petrol? Diesel?
- Diesel, 8-valve, turbocharged.
- Let's read the error keys.
- I want to be present.
- OK.
Let's go to the car. In the car, he tries to get to the diagnostic connector, unsuccessfully.
- Can you help me get there?
- Come on.
This was followed by sarcastic remarks and questions about my previous visit to the tire shop, when I dared to be outraged that dirty rubber was simply stuffed into the trunk without putting it in bags, the rear shelf was skewed and closing the trunk almost broke.
Next, I ask, how will the diagnosis be carried out? A kind of universal scanner. And again, sarcastic remarks to my address and the address of the car ...
Then I interrupted the process of connecting the scanner, and decided to ask the head of the service station how much does this generally comply with corporate standards, if any? I didn't get a clear answer.
Total: do you want rudeness? do you want the approach to work to be determined by the mood of the staff? then come here, enjoy it to the fullest.
P.S. Perhaps the problem lies precisely in Maxim, who absolutely does not understand where he works
It used to be my favorite service station, but unfortunately, the quality of service has deteriorated significantly recently. Apparently, internal processes have changed, and this has had a negative impact on work. The last few visits have been disappointing. It seems that the staff is no longer interested in maintaining a high level of service. It is a pity that my favorite service station has become like this. I hope this will be corrected
Starting in 2020. Tires were boarded annually from summer to winter and back. Everything was decent. The price was reasonable, but now it's expensive. The work is of high quality. It was before. So far, in 2023, normal employees have not been fired. Now, I don't Recommend It.
Excellent car service, everything is done quickly and efficiently. If during the planned work you notice some kind of malfunction in something else, then you are warned and can give advice.
I have been to many Minsk stations and I am satisfied only with this. For any questions, I will definitely contact this service station.
You can see at a glance that this is a good service. He is immediately met by a master who understands what the problem is. My not always competent questions are answered clearly and clearly, everything is explained intelligibly and competently, malfunctions are found quickly. I serve several cars in this service, I also recommend it to my friends. They will always enter into the client's position.
They perform a variety of services, from repairs to the installation of all kinds of gadgets (DVR, etc.). The price is excellent, compared to other previously tested service stations. Please pay attention to this service.
Excellent quality of repair and service, the guys know their business. An individual approach to solving problems in car repair. The price is acceptable. The staff is attentive and friendly. While waiting, you can watch the car repair in the waiting room on the screens. I recommend.
I stopped by the service station for maintenance, a cozy office, you can watch the car on cameras, friendly staff. I really liked the cat who entertained me while I was waiting. Special thanks to Maxim, I found spare parts, they were done on time, thank you!
At first glance, it is very good that the guys are good and understanding, yes.I'll look through it after the second repair then and describe everything about them.I like everything so far.Good luck to you guys.Keep it up.and all drivers will make repairs at your service station.
I visited this service station and was extremely dissatisfied, not only did they spoil the crankshaft position sensor, when replacing the alternator belt, they took and ordered the belt without giving their choice, since it did not fit which was brought by me personally.and a mechanic drove the car out of the box, sitting behind the wheel in dirty work clothes , in front of me.
I came to make a convergence collapse, the guys said what to do without a useful suspension problem. We ordered spare parts, fixed the problems, and made a collapse. And all this on Saturday, and for reasonable money. I recommend.
Excellent work of the service station. I recently applied here to replace the clutch kit and received extremely positive impressions. They work conscientiously, the service is fast, the quality is excellent. The clutch works flawlessly. This is not the first time I have applied, really high-quality service and affordable prices.
I did the camber and changed the front suspension on the Audi a6c5, they did it quickly, even there is an opportunity to pick up spare parts on the spot. Excellent service, I recommend it!!!
I can't call the service bad, since I couldn't get it.
I drove an Opel 20 years old for diagnostics - their scanner could not read the errors. (We read it elsewhere.)
There was information on the site that they were engaged in the restoration of abs magnetic rings - they said they did not do it on my car.
They help out in difficult situations.
Polite staff.
They answer questions on social networks, in Viber.
The waiting time is tolerable.
Video of repair areas.
You can see the professional attitude to the case.
Every day the service at this service station is only getting worse.There is something to compare with since I have used the services for several years.I will not set foot there again after the last visit where there was an attempt to breed for money.So. I bought a 2015 Renault Logan car with a mileage of 18160 km.Before buying, I checked it at a service station with specialists and received a complete list of works necessary to bring it into technically sound condition. Since the car was standing for more than 5 years, I understood that unforeseen malfunctions could come out. after a week of operation, there was a knock in the rear left suspension. I replaced the shock absorber, but the knock remained and I decided to contact specialists at a HUNDRED Rimbat.I called and received not quite adequate behavior from the woman who took the calls. Well, maybe not in the mood. A young man arrived, took a car and when placing an order, this woman again got into the conversation behaved rudely as if I was not a client but some kind of petitioner and it was unclear why I came to them. Then I agreed that when they find the reason for the knock, they will invite me and show me (the request to personally watch was rejected). The result after 11 minutes they announced to me that there was no knock, but the front suspension was broken into trash and they wrote out repairs for 257 rubles. the car was already standing on the street.I paid 30p for the diagnosis and left. I called back and agreed to repair by appointment .on the way, I clearly heard the knock of the suspension and decided to stop by other specialists.The result was found and shown that it knocks and after checking the entire suspension, I found out that it is in good condition. The next day I went and passed a technical inspection. Conclusion with a broken suspension in the TRASH, I passed a technical inspection and diagnostics from other car mechanics and no rudeness and no repairs.Elimination of knocking replacement of the plastic attachment on the brake distributor mounted on the rear beam (49p). This is just a divorce for money and not a service, and even with a full set of humiliation. Conclusion do not go there, they breed for money there.
I RECOMMEND THAT ANYONE DISSATISFIED WITH THE QUALITY OF SERVICES WRITE A COMPLAINT IN THE COMPLAINT BOOK!!! That's what she was created for. You should not limit yourself to the Internet. There are negative reviews in the maps every week, and in the complaint book once every year and a half.
The whole claim is on the photo. In short: they said on the phone that the job of replacing the hood cable would cost 75 rubles and take 1.5 hours. Upon arrival, they said that it was almost impossible, you need to remove the entire panel, disassemble the interior floor, you need an electrician and they can't do it. They were rude, they didn't even apologize for the Lost day off, I'm already silent about compensation. They did not offer any options to get out of the situation.
DON 'T PUT YOUR FOOT IN HERE !!! I WILL NOT RECOMMEND IT TO ANYONE, BUT ON THE CONTRARY!!! And I will wait for the reaction from the management.
08.02.2024, they turned to this service station, it was necessary to rearrange the steering wheel by several degrees on the VW Polo, the wiring in the area of the common harness broke off on the turn signal, and it was also necessary to make a diagnosis of the chassis. The car was driven by 8:30 and announced that it would be necessary to pick it up no later than 17:30. The car was accepted and assured that everything would be OK.
As a result. At 16:00 they called us themselves (although they promised to call us back, they did not wait for the call), the answer immediately struck - "we did the diagnosis, we will not rearrange the steering wheel, we will see the electrics (wiring) now." At 16:20, an electrician dials and starts bullying from the start - "Yes, the wire from the harness is torn off, they wanted to make repairs for pennies, there is work for 3 hours, etc." To the question, what does 3 pennies have to do with it? No one talked about payment at all, the question is in time, the electrician said that "the car was just handed over to him and he definitely won't have time to do it before 17:30."
When we came to pick up the car, the girl on orders blamed us for everything that we did not talk about serious electrical repairs, said about the steering wheel that these were our problems and tore up the results of the chassis diagnostics.
The result of the appeal: a whole day without a car, taxi expenses, spoiled mood, zero repair result. I highly recommend not contacting this service station.
I liked the work of this organization, I applied repeatedly, they perform the work efficiently and on time, a little more expensive than in other service stations, but the quality is worth it.
Everything is very good, fast, competent, they do not breed for money as in the previous service. Pak is satisfied with everything, I will contact you.
I called to find out if it was possible to change the bearing, they immediately said if they were not recorded, then no. Then I wanted to find out the cost of replacement, just hung up and that's it. Service class, I do not recommend it!
A very negative opinion about this service station, they do everything carelessly, adjusted the valves, put the valve cover gasket terribly, after 100 km the entire engine was flooded
The service station was pleasantly pleased. Responsible people work. We quickly found the problem and offered solutions. Everything is to the point. There was no feeling that they wanted to breed you for money, unlike other HUNDRED. I definitely recommend it!
On 11/20/2023, I called to make an appointment to clean the EGR valve. The girl replied that yes, we will do it without any problems, bring it, I will write it down tomorrow at 12:00. I asked to bring the car early and leave it.She said yes, we work from 8:00. drove 21.11.023 to 8:00. But on the order table they said that you have an entry for the 22-23 number. I left because I had to do it that day. Administration please sort out such questions, you can listen to the recording of our conversation. If the girl does not know what date, she can buy what calendar. I will not contact this service anymore
First, they wrote one price in telegrams, drove through the whole city, they announced another price there!!The receptionist said that the price would vary depending on how many spare parts would have to be removed to get to the glow plugs..I wrote what kind of car and they don't know the car at all, you can at least Google it to announce the cost.I explained to the receptionist myself what to take off, then he only announced the price to me and then he was not sure.. Car of the year 2004, Ford...
Not far from the service station, the brakes were missing. I arrived unannounced at about 18:30. They were immediately accepted and lifted on a lift. We found a leak in the brake hose. The next day at 12:00 the car was ready. The staff is friendly. The cost of services differed slightly from the stated one due to additional unforeseen work. Prices for services and spare parts are adequate.
I would like to thank Master Ivan, the electrician of the Stebenev service station, it was exactly that. He took up a difficult case of repairing a glass receiver, a minivan. I completed the work in literally half a day, this is a record! It was exactly creative work, he was careful about every little thing! I strongly recommend it!
Special thanks to the staff who helped to revive the battery, pick up and service at a height.
I applied for suspension and brake diagnostics with subsequent repairs. After a quick diagnosis, they contacted us - reported problems, said that they could suffer, and that it was desirable to change in the near future. Everything agreed upon was quickly replaced/repaired. After that, he also handled the GUR pump. I thought I needed a replacement, but after the guys sorted it out, it turned out to be a little easier. As a result: money is saved, and a nice working machine! Now I will only pay attention here, and I can safely recommend it.
I repaired my car at the Rimbat service station on Stebenev 5. The question was about electrics. Auto electrician Ivan, in my opinion, professionally and quickly solved the problem, for which I am very grateful to him. I will know where a sensible auto electrician works and in the future I will contact him. I recommend.
I would like to express my gratitude for the timely emergency assistance. The brakes were gone, it was necessary to go urgently, everything was done, thanks a lot to Ruslan, for his attentive attitude to the car.
I came to the collapse-convergence. We did the job. They said everything was fine. I showed their documents with tables to my guys. It turned out that the camber on the right front wheel was not made. They corrected it by 2' instead of 30' and did not receive any clarifications. Trash.
At this service station I have been serviced for more than one year. I did tire fitting today. Everything is clear and fast, as always. At the same time, we looked at whether a suspension replacement was needed, and advised the replacement of brake discs and pads in the near future. Everything is on top as usual!
Normal staff. They consulted, listened, gave advice, and made diagnostics for free. We worked on a day off.The location is convenient, there are a lot of visitors.
Excellent service station! Thanks a lot to electrician Ivan, who quickly and professionally helped to find and quickly eliminate the leakage of electricity in the car.
Производился ремонт тормозной системы. Все отремонтировали, работой очень доволен. Теперь буду обращаться именно сюда, так как работа сделана качественно, постоянно на связи находятся с клиентом. Хочу всех сотрудников СТО «РимБат» поблагодарить, что привели в порядок мою машину 💪💪💪😊😊😊
Однозначно худшее что во всем городе,приехал на замену пыльника,они взяли новый,распилили пополам и сварили на половину со старым,сломали крепления сцепления а когда приехали разбираться,вылупили глаза как… и отрицали каждое слово,до первого звонка мастеру и просмотра видео наблюдения,персонал грубит,мнение отвратительное!!!
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Show business's response
Виктория Суворова
Level 13 Local Expert
August 11
At the exit from Minsk, the steering rack broke down and right next to this service station. We were very quickly accepted and diagnosed. We are from Moscow ourselves and there were no plans to fix it, thanks a lot to the guys and respect for the urgency, honesty and quality! We reached Moscow Time without any problems! Everything was done as expected! I recommend
I recently brought them a car battery to recharge.They were quickly accepted, checked, serviced and charged.I am satisfied with the price and quality of the work.
A very good service station with a human attitude.
I have been servicing their car for a long time and I will continue.
Thank you to your team for your hard work!