This is not the first car in service in this service station. They check the chassis mediocre, they did not notice that the bearings on the front wheels of the Coolray are buzzing. Well, okay. Until the last appeal, everything was fine, the cost of the work depends on who takes the car to work (magic or the human factor is a mystery), the quality is without claims.
The last time I contacted them about replacing the battery in the BMW i3. The RDrive battery itself was purchased on the Rimbat network based on mechanical installation parameters. And I was just unlucky enough to run into a young lady at the reception on Saturday. They began to prove to me in every possible way that the battery I bought would not fit into the car, that it was different, the terminals were not the same, the dimensions were not the same, they showed photos ... and refused to take the car for these works. And in general, the person who will prescribe the battery will be next week. A curtain.
Please show the young lady a photo of the installed RDrive battery at the acceptance. So that she doesn't mislead people anymore.
Will I go back to them? No.
Workshop, shop, warranty service center in one place, which is convenient. There is a preliminary appointment for repairs. The courteous, tactful and prompt service of the specialist of the warranty service workshop deserves gratitude. Many special thanks to electrician Ivan for his sensitivity, responsiveness and expertly performed work on the selection of parts and repair of the machine.
Low-skilled personnel work at the service station, they came up with a problem (runout during braking)
In the beginning, the discs with the pads were changed, it did not help, then the chief mechanic or someone like him probably drove and he was completely sure that the problem came from the brake cylinders, nothing changed when the cylinders were replaced. A complaint was written against the mechanic, because after changing the cylinders, the man did not put the dusters on and did not pull the spring on one side
As a result, we went to the normal mechanics, who fixed the problem in two hours before conducting a full diagnosis.
Whether to apply to this service station is everyone's choice, but I highly recommend not coming here for repairs
I called on October 1, asked if the service I was interested in was being provided to my car. They asked me to call back in three hours, like it will be known for sure. I called back, when asked if I had a spare part, I said that their website did not say that the warranty was for z / h, respectively, it is expected that when providing a service, a spare part of the service. They asked me to throw off the wine code, saying that they would look at it. Half an hour after I dropped the wine, I write and ask if they could find it - they write "We are busy, we will find it later." Two days later, no message, no call. I advise you to take a closer look at your management team
I contacted this service about engine repair, after the timing belt was broken. At the entrance, dissatisfied faces and a very loud woman met, they did not really want to answer questions, charged the price for repairs 3000-3500 rubles, to the question where such a price came from, they answered, "if you don't want to, don't do it." So I left there, in neighboring services the prices were up to 2500r, in the end everything cost in 1932r in a specialized service, for the same work as discussed in Rimbat. They can't say anything for the quality of the work. But the staff at the reception allows themselves to be rude to customers. For 3500, they should also offer tea, and not be rude...
It used to be my favorite service station, but unfortunately, the quality of service has deteriorated significantly recently. Apparently, internal processes have changed, and this has had a negative impact on work. The last few visits have been disappointing. It seems that the staff is no longer interested in maintaining a high level of service. It is a pity that my favorite service station has become like this. I hope this will be corrected
If you see this, drive by and do not forget to cross yourself, the car drove in with a banal problem: to change the duster on the tire, and left with a broken grenade and a package instead of an anther. The mechanics are arrogant, and the masters are in the cold, only there is a problem they gently send you so as not to interfere with the flow of customers, in short, think a hundred times before going there and read the reviews on Google.
I visited this service station and was extremely dissatisfied, not only did they spoil the crankshaft position sensor, when replacing the alternator belt, they took and ordered the belt without giving their choice, since it did not fit which was brought by me personally.and a mechanic drove the car out of the box, sitting behind the wheel in dirty work clothes , in front of me.
I came to make a convergence collapse, the guys said what to do without a useful suspension problem. We ordered spare parts, fixed the problems, and made a collapse. And all this on Saturday, and for reasonable money. I recommend.
You can see at a glance that this is a good service. He is immediately met by a master who understands what the problem is. My not always competent questions are answered clearly and clearly, everything is explained intelligibly and competently, malfunctions are found quickly. I serve several cars in this service, I also recommend it to my friends. They will always enter into the client's position.
They perform a variety of services, from repairs to the installation of all kinds of gadgets (DVR, etc.). The price is excellent, compared to other previously tested service stations. Please pay attention to this service.
Excellent quality of repair and service, the guys know their business. An individual approach to solving problems in car repair. The price is acceptable. The staff is attentive and friendly. While waiting, you can watch the car repair in the waiting room on the screens. I recommend.
I can't call the service bad, since I couldn't get it.
I drove an Opel 20 years old for diagnostics - their scanner could not read the errors. (We read it elsewhere.)
There was information on the site that they were engaged in the restoration of abs magnetic rings - they said they did not do it on my car.
They help out in difficult situations.
Polite staff.
They answer questions on social networks, in Viber.
The waiting time is tolerable.
Video of repair areas.
You can see the professional attitude to the case.
I do not recommend this place. The master receptionists are not as competent as possible, thanks separately to the mechanic who examined the car, there are no questions at all. The car service does not have basic equipment for engine diagnostics.
Today I came for diagnostics: jerks began to appear on the hot line periodically when the speed was set. The car was taken by someone Maxim... A little dialogue:
- What kind of engine?
- RHZ
- Do you think I know all the codes? Petrol? Diesel?
- Diesel, 8-valve, turbocharged.
- Let's read the error keys.
- I want to be present.
- OK.
Let's go to the car. In the car, he tries to get to the diagnostic connector, unsuccessfully.
- Can you help me get there?
- Come on.
This was followed by sarcastic remarks and questions about my previous visit to the tire shop, when I dared to be outraged that dirty rubber was simply stuffed into the trunk without putting it in bags, the rear shelf was skewed and closing the trunk almost broke.
Next, I ask, how will the diagnosis be carried out? A kind of universal scanner. And again, sarcastic remarks to my address and the address of the car ...
Then I interrupted the process of connecting the scanner, and decided to ask the head of the service station how much does this generally comply with corporate standards, if any? I didn't get a clear answer.
Total: do you want rudeness? do you want the approach to work to be determined by the mood of the staff? then come here, enjoy it to the fullest.
P.S. Perhaps the problem lies precisely in Maxim, who absolutely does not understand where he works
Excellent service station. Good check-in from the MKAD and the city, Parking for customers. Good staff and a great team in the remzone. We helped with spare parts and repaired my "iron horse" by appointment
. Thank you for the high-quality repair
Excellent work of the service station. I recently applied here to replace the clutch kit and received extremely positive impressions. They work conscientiously, the service is fast, the quality is excellent. The clutch works flawlessly. This is not the first time I have applied, really high-quality service and affordable prices.
It was very disappointing. I put Renault Megan 3 on repair: ABS error. They told me to buy an ABS unit. I bought. I brought it. Electrician Ivan with "30 years of experience" could not put it to me, or rather could not remove the old block, because his old connector was killed, and "the specialist did not want to take responsibility for removing it," and advised Me to seek happiness at another service station. And the electrician Ivan asked Me to leave Him a review. Good. Of course, I understand why a review is needed, but I don't understand why it should be good? They refused to repair my car, they asked me to find another service station.
P.S. I was at another service station. The connector was replaced and a new ABS unit was installed. No questions asked. All within a day.
The master of the completed works, overestimated the cost by 20%, claiming that the act of completed works without VAT did not give a check of 20%! Eugene is a master. Be careful! The management promised to figure it out! I'm getting bored!
Every day the service at this service station is only getting worse.There is something to compare with since I have used the services for several years.I will not set foot there again after the last visit where there was an attempt to breed for money.So. I bought a 2015 Renault Logan car with a mileage of 18160 km.Before buying, I checked it at a service station with specialists and received a complete list of works necessary to bring it into technically sound condition. Since the car was standing for more than 5 years, I understood that unforeseen malfunctions could come out. after a week of operation, there was a knock in the rear left suspension. I replaced the shock absorber, but the knock remained and I decided to contact specialists at a HUNDRED Rimbat.I called and received not quite adequate behavior from the woman who took the calls. Well, maybe not in the mood. A young man arrived, took a car and when placing an order, this woman again got into the conversation behaved rudely as if I was not a client but some kind of petitioner and it was unclear why I came to them. Then I agreed that when they find the reason for the knock, they will invite me and show me (the request to personally watch was rejected). The result after 11 minutes they announced to me that there was no knock, but the front suspension was broken into trash and they wrote out repairs for 257 rubles. the car was already standing on the street.I paid 30p for the diagnosis and left. I called back and agreed to repair by appointment .on the way, I clearly heard the knock of the suspension and decided to stop by other specialists.The result was found and shown that it knocks and after checking the entire suspension, I found out that it is in good condition. The next day I went and passed a technical inspection. Conclusion with a broken suspension in the TRASH, I passed a technical inspection and diagnostics from other car mechanics and no rudeness and no repairs.Elimination of knocking replacement of the plastic attachment on the brake distributor mounted on the rear beam (49p). This is just a divorce for money and not a service, and even with a full set of humiliation. Conclusion do not go there, they breed for money there.
Excellent car service, everything is done quickly and efficiently. If during the planned work you notice some kind of malfunction in something else, then you are warned and can give advice.
I have been to many Minsk stations and I am satisfied only with this. For any questions, I will definitely contact this service station.
Starting in 2020. Tires were boarded annually from summer to winter and back. Everything was decent. The price was reasonable, but now it's expensive. The work is of high quality. It was before. So far, in 2023, normal employees have not been fired. Now, I don't Recommend It.
Excellent service station. I did it there in September on KIA Sportage. I signed up in advance. The master receptionist has issued it. The car was taken away, serviced, returned. Everything is clear!
I RECOMMEND THAT ANYONE DISSATISFIED WITH THE QUALITY OF SERVICES WRITE A COMPLAINT IN THE COMPLAINT BOOK!!! That's what she was created for. You should not limit yourself to the Internet. There are negative reviews in the maps every week, and in the complaint book once every year and a half.
The whole claim is on the photo. In short: they said on the phone that the job of replacing the hood cable would cost 75 rubles and take 1.5 hours. Upon arrival, they said that it was almost impossible, you need to remove the entire panel, disassemble the interior floor, you need an electrician and they can't do it. They were rude, they didn't even apologize for the Lost day off, I'm already silent about compensation. They did not offer any options to get out of the situation.
DON 'T PUT YOUR FOOT IN HERE !!! I WILL NOT RECOMMEND IT TO ANYONE, BUT ON THE CONTRARY!!! And I will wait for the reaction from the management.
08.02.2024, they turned to this service station, it was necessary to rearrange the steering wheel by several degrees on the VW Polo, the wiring in the area of the common harness broke off on the turn signal, and it was also necessary to make a diagnosis of the chassis. The car was driven by 8:30 and announced that it would be necessary to pick it up no later than 17:30. The car was accepted and assured that everything would be OK.
As a result. At 16:00 they called us themselves (although they promised to call us back, they did not wait for the call), the answer immediately struck - "we did the diagnosis, we will not rearrange the steering wheel, we will see the electrics (wiring) now." At 16:20, an electrician dials and starts bullying from the start - "Yes, the wire from the harness is torn off, they wanted to make repairs for pennies, there is work for 3 hours, etc." To the question, what does 3 pennies have to do with it? No one talked about payment at all, the question is in time, the electrician said that "the car was just handed over to him and he definitely won't have time to do it before 17:30."
When we came to pick up the car, the girl on orders blamed us for everything that we did not talk about serious electrical repairs, said about the steering wheel that these were our problems and tore up the results of the chassis diagnostics.
The result of the appeal: a whole day without a car, taxi expenses, spoiled mood, zero repair result. I highly recommend not contacting this service station.
At first glance, it is very good that the guys are good and understanding, yes.I'll look through it after the second repair then and describe everything about them.I like everything so far.Good luck to you guys.Keep it up.and all drivers will make repairs at your service station.
The service station was pleasantly pleased. Responsible people work. We quickly found the problem and offered solutions. Everything is to the point. There was no feeling that they wanted to breed you for money, unlike other HUNDRED. I definitely recommend it!
I did the camber and changed the front suspension on the Audi a6c5, they did it quickly, even there is an opportunity to pick up spare parts on the spot. Excellent service, I recommend it!!!
First, they wrote one price in telegrams, drove through the whole city, they announced another price there!!The receptionist said that the price would vary depending on how many spare parts would have to be removed to get to the glow plugs..I wrote what kind of car and they don't know the car at all, you can at least Google it to announce the cost.I explained to the receptionist myself what to take off, then he only announced the price to me and then he was not sure.. Car of the year 2004, Ford...
On 11/20/2023, I called to make an appointment to clean the EGR valve. The girl replied that yes, we will do it without any problems, bring it, I will write it down tomorrow at 12:00. I asked to bring the car early and leave it.She said yes, we work from 8:00. drove 21.11.023 to 8:00. But on the order table they said that you have an entry for the 22-23 number. I left because I had to do it that day. Administration please sort out such questions, you can listen to the recording of our conversation. If the girl does not know what date, she can buy what calendar. I will not contact this service anymore
Not far from the service station, the brakes were missing. I arrived unannounced at about 18:30. They were immediately accepted and lifted on a lift. We found a leak in the brake hose. The next day at 12:00 the car was ready. The staff is friendly. The cost of services differed slightly from the stated one due to additional unforeseen work. Prices for services and spare parts are adequate.
I would like to thank Master Ivan, the electrician of the Stebenev service station, it was exactly that. He took up a difficult case of repairing a glass receiver, a minivan. I completed the work in literally half a day, this is a record! It was exactly creative work, he was careful about every little thing! I strongly recommend it!
Special thanks to the staff who helped to revive the battery, pick up and service at a height.
I applied for suspension and brake diagnostics with subsequent repairs. After a quick diagnosis, they contacted us - reported problems, said that they could suffer, and that it was desirable to change in the near future. Everything agreed upon was quickly replaced/repaired. After that, he also handled the GUR pump. I thought I needed a replacement, but after the guys sorted it out, it turned out to be a little easier. As a result: money is saved, and a nice working machine! Now I will only pay attention here, and I can safely recommend it.
I repaired my car at the Rimbat service station on Stebenev 5. The question was about electrics. Auto electrician Ivan, in my opinion, professionally and quickly solved the problem, for which I am very grateful to him. I will know where a sensible auto electrician works and in the future I will contact him. I recommend.
I would like to express my gratitude for the timely emergency assistance. The brakes were gone, it was necessary to go urgently, everything was done, thanks a lot to Ruslan, for his attentive attitude to the car.
I came to the collapse-convergence. We did the job. They said everything was fine. I showed their documents with tables to my guys. It turned out that the camber on the right front wheel was not made. They corrected it by 2' instead of 30' and did not receive any clarifications. Trash.
Everything is very good, fast, competent, they do not breed for money as in the previous service. Pak is satisfied with everything, I will contact you.
I liked the work of this organization, I applied repeatedly, they perform the work efficiently and on time, a little more expensive than in other service stations, but the quality is worth it.
A very negative opinion about this service station, they do everything carelessly, adjusted the valves, put the valve cover gasket terribly, after 100 km the entire engine was flooded
At this service station I have been serviced for more than one year. I did tire fitting today. Everything is clear and fast, as always. At the same time, we looked at whether a suspension replacement was needed, and advised the replacement of brake discs and pads in the near future. Everything is on top as usual!
Normal staff. They consulted, listened, gave advice, and made diagnostics for free. We worked on a day off.The location is convenient, there are a lot of visitors.