Regnum Carya
179 reviews
October 11, 2023
Very good hotel and service
3
March 30
Amazing 🤩
3
September 28
We had a rest in September, a very good hotel, really 5 stars. Cleanliness in the rooms, which is very important. A large number of restaurants for every taste. We chose a restaurant on the 1st floor of the main building, the food is high-quality, varied, and the service is very friendly. We were lucky with the waiters, I would really like to thank the waiters of this restaurant, Mustafa and Leila, who are always friendly, in a good mood, and happy to do their job.
The beach is good, the entrance to the sea is sand. The beach is well cleaned, clean. You can walk from the hotel to the sea or take a buggy. There are many pools. The territory of the hotel is huge.
There are concerts every night, everything is very beautiful.
Thank you for a good rest!
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1
July 27
The hotel is beautiful and deserves the title of one of the best in Belek!
Among the advantages: a gorgeous large territory with many interesting locations, large comfortable rooms with a master dressing room, delicious varied food 24/7 - more than 10 ala-carte restaurants, interesting high-quality shows, the presence of a pier and a white sand beach, assistants!
Of the cons: disgusting room cleaning, service on the beach.
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3
September 24
We had a rest from 8.09 to 21.09. This is a real fairy tale! Excellent service in all directions with a chic buffet and a high-quality varied menu! Well-coordinated work of the entire collection!! Special thanks to the representative Ruslan Yusupov, a wonderful person and a professional! Zinurova Marishita Mukhamedovna.
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1
June 18
How do you think the hotel is wow? But this is not the case. The rooms are yes, super very large with a huge bed. Room service for 5+ the food is varied, there are many Ala carte restaurants, but we liked the Japanese and Brazilian! The rest are mediocre. The story with alcohol is as follows: Turkish champagne of one kind is so-so, the rest of the strong one did not taste of the best quality! The beach is great, the white sand is very clean! There is worn furniture on the pier. There was practically no entertainment program (animation) Mardan seemed much better to us!!!!!
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4
1
November 2
A wonderful hotel, a nice warm pool, a very gentle entrance to the sea, delicious food, I like the general restaurant no less, and sometimes more than a la carte restaurants, and it's very nice when there are waiters who understand wine, in the main restaurant it's Seyhan, thanks to him for the fast service and incredibly delicious pink The wine that he recommended🍾💗
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July 29
A great vacation! Thanks to the staff of the hotel for their professionalism and cordiality. The consultant on whatsapp, whom we personally have never seen, promptly resolved all requests regarding the service. Food for every taste. We never went to a la carte restaurants). It is a beautiful territory, it is a pity that we did not have time to fully get acquainted with it. We hope to come back again. Everything is great!
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2
2
November 1
Overall a good hotel. A very large territory, delicious food, lots of entertainment for children. Nevertheless, the service is weak (long service in Alaska, we sat in the Japanese restaurant Kashimoto for 3 hours!of which the dishes were waiting for almost 2 hours, in the main restaurant the waiters regularly forgot to set the table - sugar, napkins were brought, it was born to ask separately) and the price tag for the pool suite is not adequate to the service
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September 30
The kitchen is great. The staff is very polite, helpful, extremely considerate. The service is above all praise. Your every wish is fulfilled. The knowledge of the Russian language among the staff and waiters greatly facilitates communication. Super! I've NEVER rested like this.
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May 12
Well, I liked everything. The food is excellent, the rooms are cleaned on time. Overall, the Staff is very responsive. The only thing is that there are no empty seats on the veranda in the evenings, and when there are a lot of people, the waiters often do not have time to serve. I understand that it's not their fault, but I would like for such a price tag that the hotel takes extra during the busy season.staff, so that guests don't have to wait so long to ask for blankets or tea. Otherwise, I liked everything. The peacocks are beautiful, the music is lively in the evenings. One of the best hotels in Turkey for me. The price justifies the quality of the services.
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2
3
June 13
A wonderful hotel. A lovely room with a dressing room. The food and service are beyond praise. As a fan of lawn tennis, there are excellent clay courts, PADDLE boxing and an excellent coaching staff. Yes, I was very pleased with the 16+ pool area. It turned out to be a great vacation. I recommend...
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4
1
October 7
A good hotel, there are problems with food, but small. In general, everything is fine and very beautiful. It's probably very good for golf lovers. The state of relaxation comes very quickly.
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April 15
In general, I liked everything. Great food, lots of restaurants and bars (sign up as soon as you check in, booking 2 days in advance), there are heated pools, no heating, no children, etc., excellent territory, there is where to walk or rest ... cleaning and minibar - daily, no complaints. And if you look at it thoroughly and with quibbles, then there are many little things that were not enough and that are in similar hotels. For example: 1. Lounge area. After check-out, you can leave your belongings, wash and change clothes if you have a flight at lunch or in the evening. It would be great if there were drinks, snacks and tea/coffee. 2. Very sluggish waiters at the pools, the buttons on the sun loungers do not work (maybe it's not the season, early April). For drinks or snacks, drive yourself)) Not that it would be difficult, but sometimes it's really lazy) 3. There was no ordinary soap in the room. It seems like a trifle, but there are people who only use it. 4. Paid bowling - but it's very strange)) In a hotel where almost everything is free. Again, it's not about money) 5. We walked along a large hiking route around the hotel ... and regretted it) A lot of garbage, monotonous, unkempt and boring.
But this is really all the nuances or remarks from the "experienced". Very good children's animation, mini club and friendly staff.
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3
2
October 12
A comfortable and prestigious place. A beautiful beach with snow-white sand. Gorgeous golf courses. An excellent tennis coach. Restaurants for every taste. We have been traveling here since 2017 and we will continue to do so!
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October 31
The hotel is contradictory - on the one hand, it is a huge well-groomed and beautiful territory, but it is difficult to walk on it, since countless buggies constantly drive along the same road with you.
Cool rooms and the hotel itself, but about this wifi is like in a backwoods three-way street, barely catching the signal
Delicious food in a variety of restaurants, but at the same time there was no service, for example, for breakfast I had to clean up the dishes for other guests and get appliances to sit at a table, since the waiters were busy with other things all the time. Drinks for lunch / dinner are brought only after repeated reminders. The sunbeds do not have QR codes, although this is the standard for such hotels, and there were no waiters, I had to go to the bar on my own. The glasses in the room were changed for 5 days of stay only after contacting the reception.
Well, I also can't help but note that these are prices for additional services and goods, they are simply inadequate - for example, it costs 600 euros a day to rent a pavilion on the pier, while in a direct competitor, which is completely higher, it costs 200 euros and another bottle of champagne is given as a gift. As a result, the pavilions were empty on every day of our arrival.
The conclusion is that the hotel is good for unspoiled customers, but if you compare it with direct competitors, then it loses to them to the nines.
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May 15
A good 5 star hotel. We lived in a renovated room - a fairly large area, a well-organized dressing room area. A very large territory of the hotel - for someone it can be both a plus for walking in the off-season; as well as a minus - in August it is quite far to go to the beach; but there is a buggy. Excellent service. The question was only about food, Maxx and Cullinan tasted better, and they had no problems recording in a-la Carte, unlike Regnum
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5
2
October 31
The hotel is super! A huge territory , green . There is a zoo, small but very cool. In the morning, my sister and I went out for a run.. even if the territory is huge, there is a buggy that can take you to the sea, for whom it is difficult to walk. On the beach, the white sand is very mesmerizing. There is a separate pool from 16 plus, where all sorts of fun activities take place. The food is very tasty, there is everything you want. Especially the pastry shop, it's a vanlav..what is not there, and Sebastian and pasta, and handmade chocolates..in general, the sweet tooth will definitely like it.
Compared to Max Royal, this hotel is a hundred times better! And the sunglasses will rub off on you ..and water will be brought
.the rooms are cleaned well every day, the only thing on the balcony is not cleaned)) but this is not so critical))
Bulgari cosmetics are in the bathroom..The pillows are very soft..pure white pastel linen!
when we arrived at the room , there was a fruit basket on the table. And in the evening, clean towels were always laid in front of the bed..
Private transport meets you from the airport.assistants are always in touch , if something was needed , everything was quickly brought to the room , and any wish was fulfilled .
In general , we had a very cool rest and we will definitely arrive again 🫶🙏✨
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August 18
The hotel is very cool, there are many workers caring for you, the sea, the beach, our Russians, Turks, sports, everything was perfectly seen there by football player Alex Iwobi and Miranchuk Anton
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2
September 29
Our family is a regular and devoted guest of Regnum, we have been to the hotel since its opening, about 20 times in all seasons. And once again we went as family guests, brought a gift from the bottom of our hearts to the owner of the hotel, happily anticipating the celebration of the 10th anniversary of our daughter on the 10th anniversary of the hotel!!! But surprises awaited from the moment of entry, when no one came up with a greeting, no drinks and no attention. Once again, they settled in the wrong room, not taking into account our wishes, they lived for a day in a state of comfort and unpacked suitcases. From the very first days, we marked an important event for us in the form of a 10-year-old daughter's holiday! We went to the guest relation for a week, reminding and trying to book the selected restaurant and gabana on the water. The changed rules of the hotel did not allow us to do this earlier than 2 days, we left notes, wishes and ... in the morning, two days BEFORE the scheduled date, they tell us that there are no places in the selected restaurant!!! From the evening before the holiday, already writing out an invoice for the desired large water gabana, they suddenly remember that it is busy and they refuse us! We book another restaurant only after swearing about the quality of service. On my daughter's birthday, we come to a small gabana, pay in advance for a lot of money (like 170 euros) decoration with 7 balloons. We arrive, all the balls are discreetly scattered under the ceiling, the inflatable figure "0" out of ten lies deflated on the floor, the figure of a foil deer with a hole and blows away before our eyes. And here is such a sad and miserable sight instead of a festive "fountain" of balloons as in the picture! On the day of the event, I poisoned myself in a restaurant on the shore of Alia, and in the booked Tepanyaki restaurant, instead of the prescribed 19 hours, the cook came and started cooking only at 20 o'clock, when the children were already walking on the ceiling from hunger and boredom! At the same time, the restaurant we wanted to go to initially and we were told that there were no seats, there were plenty of empty tables!!! In the children's club, where everyone had known their daughter for years of visits, they had previously congratulated the child on his birthday (we have a tradition of coming at this time), they did not say a word! My daughter waited touchingly, "as before", asked to congratulate, to which we were told that "all congratulations are ordered in advance through the guest relationship!!! (GR)"Firstly, we did not require any celebrations and gifts, but a simple human "happy birthday!", secondly, a completely inactive guest relationship led by their manager were also notified! Previously, balloons were brought to the room, now IT's COMPLETELY QUIET! Yes, there is a problem somewhere in our expectations, but this clearly demonstrates the collapse of the hotel's service for us!
If we ignore the theme of the holiday, then: our friends came with us according to our recommendations and stories, on this trip we had to apologize and justify ourselves for the service 10 times. They came to play golf, BUT the golf club was COMPLETELY closed for planting grass, which was not a word on the website!!! Apparently, they forgot to fire the two idlers at the golf reservation counter, because after a week of appeals they could not organize golf anywhere!!! It was only by contacting golfers in Russia that they were able to arrange a trip to play in neighboring Cullinan. The same GRS, when asked to clarify what privileges Ruby card holders have, instead of answering, say: "look at the hotel's website!" The concierge service is also incompetent! They asked about a visit to Land of Legend, where they organize trips. They asked how to ensure their comfort in advance: fast trek, rent a pavilion there, what you need… Answer: look at their website, you will find out everything on the spot!!! Bottom line: there are a lot of people, take a quick pass! Be puzzled by a towel from the hotel, the water park is only for guests of the Kingdom Hotel, or buy unnecessary disposable ones at the souvenir shop. There are comfortable pavilions that can be rented in advance! In short, you will all learn this from your own experience, but not from the Regnum service.
There is a catastrophic shortage of staff at the hotel, waiters have been reduced, all the sun beds are occupied, no one removes towels, the audience has changed, crowds of conferences have begun to arrive! 47 hardworking Swedish roofers "rested" with us, godlessly drank around the clock, then they were replaced by crowds of pot-bellied Russian men swearing and smoking non-stop! There is very little food in the dining room, just a little bit, you have to wait until they cook or take it out. And, most importantly, they do not respond to all our questions, requests, conflicts in any way!!!!!!!!! Silence and disregard. There are no responsible people, everything is done "for show", it's like a question with festive balloons: it seems to have been inflated, it doesn't matter that two have already deflated, and the rest have scattered, we have inflated, what do you need? Our friends, leaving the villa, asked to leave two hours later, were ready to pay extra and ... that's right!, they were refused, citing the lack of seats! Although all the neighboring villas are empty! No, we don't recommend it to anyone else!!! There is absolutely, absolutely no level of even a cheap five! Absolutely not worth the money! The atmosphere of complete indifference to the rest of vacationers, there is no desire to do better or at least "like before". Everything has changed!!! On the positive side, this is the opening of a mini zoo, a cute animal farm. That's it! Instead of charismatic sports coaches, half of Turkish housewives are now, but the main "rotting" is going on inside: a boorish reception, an inactive and stupid and feeble GR, a concierge and a golf service. It's a shame! Now we are still "resting" here and there are no apologies or attempts to fix something!
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3
2
June 26
We flew to this hotel for the first time, we fly to Turkey every year, we had a vacation from June 8 to 22, the hotel declares itself at the level of top luxury hotels, as a result left an extremely ambiguous impression:
Positive:
1. The children's club is perhaps the main plus of the hotel, and the main plus is the responsible and caring staff who not only monitors the children, but they involve them in games, activities, really control the entrances / exits, parents are always in touch, all events are very interesting, here is just gratitude🙏 and you can be calm for your child🙏
2. Friendly staff at the pier- everything works here too, as it should, everything will be brought, asked, not intrusive, polite, the waiters work with a soul, for which, too, special thanks
3. The pier itself has a separate atmosphere, even according to the weather.
4. Beautiful green area, but there are also disadvantages, see below.
Minuses:
1. at the entrance, they did not meet much, they did not tell anything about the concept of the hotel, about the restaurants, an employee just came out, quickly took him to the room, left, they sorted everything out themselves. Upon check-in, there is only a basket with semi-rotten fruits in the room: banana, pear, orange👎
2. Choice of alcohol: after the scandal at the reception (at the entrance they said that they wash champagne everywhere, also a question for the meeting staff according to paragraph 1), it turned out that there is one type of Italian wine that is drunk quickly in all bars, the choice of whiskey is completely scarce, Turkish champagne in all bars, except breakfast. For the level of such a hotel👎
3. Food: nothing special, everything is like everywhere, there are no strawberries (the hotel said that in June the strawberry season is over, but many times they lived in different hotels during the same period, they were everywhere, in parallel, friends lived in non-luxury hotels- there were plenty of strawberries), there is nothing to eat in restaurants at lunch by the beach and pool, it is possible to find something decent only in the main restaurant, which is extremely inconvenient at such distances; in addition, all restaurants have terribly uncomfortable chairs, all hotels have already updated chairs, and here in a top hotel you are sitting on an uncomfortable wooden chair. I was surprised that at such a cost, the hotel has a paid restaurant, alia, where it is just cold, draughty and a normal menu, but only guests with a platinum card who have been to the hotel more than 7 times can visit it for free :) or pay separately) you can have breakfast for free only in the shared restaurant, the food is regular at breakfast. There were only shrimp and mussels with rice on the fish bottom, and there was not even sushi on the Asian bottom, they were not seen once during the 15 days of their stay.There is no 24-hour restaurant, in general, as well as round-the-clock food. But this is the first hotel where I didn't want to eat at all.
4. I was surprised by the cost of individual wild boars for 800 euros per day, but with the opportunity to eat at the alia restaurant only for breakfast and lunch. But 800 euros - what is the price?
5. The territory: beautiful, peacocks are walking, there are no questions, but if a child is under 10 years old, taking him to a children's club and lying by the sea is just not being there, buggy buses rarely run, therefore it is extremely specific in the heat (when there was a holiday, a lot more buggy buses were put into operation, but then again, they were not there:(
6. Service: no one will even smile at you for that kind of money, waiters in all restaurants (except the pier) they also express their dissatisfaction, there is a big difference in attitude between Russian and Turkish guests, and guest communications did not even apologize for the bad meeting, the lack of strawberries and their "wonderful" service, they said that we have such a concept and period, if you want, move to Max Royal (this was an opportunity from the tour operator) we don't care, even the tour operator was surprised by this attitude, the hotel manager did not listen to the claims at all, just turned away and left, we were surprised:)
7. The shows are boring, there is no animation at all, animation is weak for children.
8. The slides are completely children's, it is not interesting for adults and teenagers.
9. Cleaning: disgusting- they forget to bring cosmetics, update the mini-bar, after cleaning they came to the room, the child climbed onto the bed from the carpet by the bed and pierced his leg, from the hotel only: sorry, accident, vacuum, have a good evening. Are you serious?? And this is again for the service.
10. Concierge service is general, he does not navigate the hotel himself, in fact, he is stupid, he does not know the menu of any ala-carte restaurant, he does not know the show program.
11. A separate wonderful departure story: they asked to extend their stay until the evening, at guest relations they said that they had a gorgeous departure room- as a result, 4 shared showers, like in a public pool, one changing room. They asked us to bring cosmetics to the shower - they didn't bring it, but why, if we're leaving, also spend money on us. The hotel ordered us a taxi (we asked them if it was definitely better to transfer, they said no, they had luxury taxis and knew where to go). As a result, the taxi took us to the wrong terminal 3 times. I had to take another taxi at the airport, it is strange that taxi drivers who take guests only to the cip terminal do not know where to go.
As a result, I can say that this hotel is an ordinary 5 stars, it has a wonderful kids club and an excellent pier, a beautiful territory, but there is nothing more to expect from the hotel. On the beach, we discussed with vacationers here more than once that, unfortunately, the hotel deteriorated, apparently they decided to save money on guests during the construction of the second building, but with such a cost of rest, this is simply unacceptable, so I give a low rating.
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10
November 3
Regnum Carya is a hotel that has unfortunately lost its name and level. When reviews write about cleanliness in the rooms, and they praise it, the question arises: "What could be different???" Cleanliness everywhere is the norm, actually. The rooms are comfortable and spacious. But the people in the room spend a little time being on vacation. We're moving around the hotel. Being by the pool, we appreciate the convenience and cleanliness of the sun beds, the saturation of the water with chlorine, the work of waiters and bartenders. On the beach - the cleanliness of the beach, the work of the bartender, animators. During a meal- the taste of food. Yesterday we went to all the bars and, as usual, ordered 2 cocktails everywhere on trial - Mojito and Bloody Mary. In none of the bars have these simple cocktails been made for at least 3. There is no crushed ice for Mojitos and have not heard of it here. We were offered Nachos as an appetizer for cocktails. The bartender girl took a bowl from a stack of bowls, shook out the crumbs and poured nachos into it for us. An interesting approach. Drinking cocktails from plastic beer glasses is not pleasant at all. Beautiful disposable glasses have long been invented, and the tubes are simply the simplest. We passed this information on to a personal assistant. Let's see... I'll say right away that we are not picky guests. We always check the hotel for details. There is a large selection of food for lunch. Meat, fish, vegetables, fruits, meat delicacies, many types of cheese, desserts. But this is also the norm for 5 stars and a hotel that positions itself as luxury all. The children's mini club is large, animators work with children. The territory is large and green. In general, the hotel is not bad for a one-time visit, but as someone writes 20 times comes here, we will not return. There are many other hotels where all the indicators are higher and better. The hotel is moving out on the former greatness and service that was many years ago. The poor work of the management staff is now being felt.
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1
1
June 12
I rate an excellent hotel with 5 stars. The service may be a little worn out, but everything is very healthy, a wide variety of food, comfortable rooms and a very large territory.
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3
1
October 29
Handsome Regnum!!!After reading negative reviews before the trip, I was terribly upset that we were going to such an expensive hotel and with such terrible quality, but!!!!Having arrived and looked around, I was captivated by him.We lived in room 4131 on the 4th floor, the room is lovely and large with a huge King size bed and an extra bed for a child!A spacious bathroom with a shower and a bathtub, a comfortable dressing room, a good mini bar, the child appreciated all sorts of goodies!Yes, the hotel is not new, there is no such novelty as in Callinan, but it is very green, with its own zoo, a beautiful beach with white sand, only Lujo had such a beach, a wonderful dining room, the waiters are just a cannon, everyone is trying very hard and for a small tip they are ready to blow away specks of dust from you!For me, the minus is only in food and fruits, here the hotel has a very weak side, there are few fruits, although the fruit slicer there is a miracle, how good!Avocado is not available to ask, it is not freely available 😳we did not go to a la carte, maybe I don't know in vain 🤷🏻♀️ the alcohol is excellent, Remy Martin and whiskey Singleton, at least drink up!We also had a child sick right before the trip and all the medicines that I took for this case quickly ran out, and we went to guest relations for help, the amazing and wonderful Regina, about whom a lot of enthusiastic reviews have been written, she offered to buy medicines directly with delivery to the hotel, and at normal prices,Thank her very much 🙏🏻🙏🏻🙏🏻Such an employee is just a diamond for the hotel. Thank you to the hotel for a great vacation, a great mood, I would like to return, but the price issue is of course, but this time I did not feel sorry for a single ruble spent on this trip!
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October 23
This hotel does not pull in 5 stars. And this is not a premium segment at all. No one is waiting for you here and is not interested in you, the staff is indifferent and boorish. There was chewing gum and hair and garbage from previous guests in the room upon arrival. For 2 weeks, we could not replace the broken umbrella in the patio area of the room. The furniture on the premises is old. Metal uncomfortable chairs of decent age with black spots on the mesh seat. Or metal rods in the aqua entertainment area . They heat up in the sun and the children get burned. There should not be such a thing in a hotel of the declared level.
The beach bar does not serve well either.
I do not share my enthusiasm about nutrition. There are clearly problems with this.
The situation is slightly smoothed out by the presence of aqua entertainment - slides, artificial waves, kayaks.
Oh, and there's a construction site nearby. The second building is being built. Dust and sounds of construction.
The general impression is that you are not welcome in this hotel, and you will not be able to enjoy your rest in it either.
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1
1
November 11
A great hotel with a large area of forest. But the service is on the top three. There are few waiters, they do not fit, you go looking for them yourself.The restaurant is a little dirty, the cleaning is also not the level of a premium hotel. The food is normal. Not matching the price and quality!!!the sea and the gorgeous forest in the hotel saved us!
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October 2
A very cool hotel..!!!
For golf lovers, just what you need..
Perfect service and very tasty food..!!!
Sushi is very good and shakshuka for breakfast..🤪
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1
January 29
A very pleasant hotel. I especially liked the kitchen. We had breakfast and lunch at the buffet, and had dinner at the Ala- kart restaurant.. There are no mountains of piled salads with an incomprehensible composition. All the food is high-quality and delicious.
There are many Turks staying at the hotel, which also speaks about the level of the hotel.
They were housed in a villa with a swimming pool. I also really liked it. The rooms are fresh, well designed and very spacious. Service and Butler - 👍.
The cost of accommodation included laundry, very convenient with children. I gave away my dirty clothes and got them ironed and clean the next day. You do not need to take accompanying staff with you on the trip.
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7
5
June 17
We are currently at the hotel, we have been resting for a week, there is still a week left.
In short, the Max Piano service was promised, but this is far from the case even with a log in the eye.
For a pretty decent amount, there is a very controversial service here. There is no foreign alcohol, everything is only local. The food is very poor, no frills, everything is very simple at the 4-star level.
There is practically no entertainment, concerts are boring. The territory is huge, everything is very much spread out over it. Rooms, a shared restaurant, a children's club, swimming pools at one end of the hotel, the sea at the other, 20-25 minutes on foot, buggies ride like buses, but normally they wait for 15 minutes, of course on weekends they increase the number of staff for Turks and it turns out faster. But in our country, there is a disgusting attitude towards vacationers, even guest relations laughs in your face and tells us not to care, such a concept, if you want to leave, please. We talked on the beach with vacationers, everyone is unhappy, autumn has dropped a lot this year - service, food, drinks, etc.
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4
1
May 6
I really liked everything. There are many cafes, you can have a snack around the clock if you missed something somewhere. The staff is always trying to help.
They are a bit dumb in the main restaurant - they carry drinks, appliances, etc. very slowly if you ask.
Beautiful grounds and a super kids club.
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5
2
October 12
Terrible service, the hotel does not meet this level, really Four stars, The territory is really dirty, the tables in the main restaurant have the impression that since the opening of the hotel you do not wipe, do not try to dry-clean something, clothes sit down two sizes smaller, pollution is not cleaned at all, it just seems that on a hanger and in a bag, and pay the money, I don't understand, maybe someone likes it, visit Max Royal, or other 5-star hotels and you will understand that Regnum just sucks!
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2
1
September 26
They meet at 3, arrived at the hotel at 10.30, did not check in, did not offer a waiting area, did not feed, in general, after the Mahx Royal hotel, the impression is very not very good. We waited for lunch time, food for 2 + 5 points ... walked around the territory, the assessment is the same. In general, if you are choosing between a good hotel and a Regnum, choose a good one. We haven't seen the number yet, but something tells me that it won't reach the high mark either)
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1
1
October 10
Great hotel, great food, lots of restaurants, drinks around the clock. Beach, water park, great pools. I recommend.
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January 29
Very tasty varied food, a beautiful landscaped large territory, beautiful views, each villa has a separate swimming pool, a car that you call on the phone takes you to the main building, a pleasant spa, a beautiful hall where you can sit and coffee or tea can be brought to you. I'm thinking of going again.
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2
2
December 14, 2023
A cool hotel with a gorgeous territory, lots of pools, 11 Ala carte restaurants, a beach with fine white sand. Golf courses, tennis, lots of entertainment for children and adults. Great location. Delicious food and decent service
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5
3
November 10
One of the best hotels in Antalya province. A huge territory, almost everything is available for recreation. There are many different restaurants.
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October 8, 2023
Regnum: the reality is much worse than expectations.
Among the advantages: a gorgeous territory and a beach. A good kids' club with an interesting program.
Nutrition: they manage to spoil good products. Meat is varied, seafood too. Everything is cooked either very mediocre or simply tasteless.
Service: good cocktails at the bar by the main pool and on the pier. It is impossible to drink what is cooked on the beach. Complete hack. Waiters in the main restaurant in 80% of cases work frankly carelessly and unprofessionally. The table is littered with dirty dishes - we had to clean it ourselves so that the table was neat and it was nice to sit at it. Catching a waiter and ordering a drink is an interesting quest. Then they often confuse orders or forget about them. However, in fairness, it should be noted that there are those who work very conscientiously. But there are not many of them. Garbage was also poorly cleaned on the beach. If you don't like sitting in the mud, clean it yourself. It's just awful.
And the main nightmare is an outbreak of intestinal infection at the time of our arrival at the hotel. Both children of 9 months and 7 years were ill. The youngest was taken to the hospital - a separate nightmare after which we will never go to Turkey again. According to the tests, it is a bacterial infection. When trying to get some kind of feedback from the hotel on the information that the causative agent of intestinal infection may live in their pools or kitchen (besides us there were many sick people, we personally know three families with children who got sick, in addition, a child vomited on a mini-disco before my eyes, plus the guest relations themselves they confirmed that they were contacted by guests with an intestinal infection ) there was no clear answer. I also did not get an answer to the demand to provide official information that our case was registered and sent to sanitary control. We will never go to this hotel again. Not worth the money.
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10
4
October 2, 2023
For the third time we are having a rest with the whole family in this hotel. Everything is so comfortable and harmonious, spacious rooms with large balconies, a variety of food and entertainment) cool performances, snow-white sand on the beach. The best hotel for families with children
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4
2
July 20
Vacationing at the hotel in the winter of 2022, there are pros and cons.
Positive:
1.Norm is a swimming coach
2.Good children's animation
Minuses:
1. The service is at ZERO.
2. The food is not very good
3. GOT SICK WITH THE ROTA VIRUS
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2
1
November 26, 2023
It is located near the beach, There are many pools on site, and a Children's club!
He is very well fed, both in the restaurant and in the children's club, each kitchen has a buffet.
But in the autumn it is better not to come there, you can not swim in the sea
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3
2
November 5
This is the best hotel..The food is delicious, the service is good.The rooms are cleaned cleanly, there are no disadvantages.Whatever alcohol you want absolutely.The pools are clean!The price for 2 people for 5 nights is $9K
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May 4, 2023
Очень хороший отель! :) Дружелюбный персонал. Шикарный шведский стол. Я имею ввиду не только разнообразие, а именно качество продуктов. Классный бар на пляже. Хороший кальянный мастер в основном баре. :) Достойный спа центр. Игровой клуб, где рубились семьей в боулинг. Мини зоопарк, с козлятами котятами. Павлины бродят:))В целом самые приятные впечатления:)
5
2
May 21
We have been vacationing at this hotel for several years in a row, for which we were kindly granted Ruby status. This year we planned to relax here again, so a week ago I called the booking manager to find out the price for 14 days in September-taking into account my discount, I was given a price of 10,875 euros, yesterday I contacted the booking department again and asked to send me an offer by mail, which was immediately done and the price again 10,875 euros was indicated, taking into account my discount. But!!!!!a few hours later, I received an email stating that the price was wrong and now the price has increased by 3,000 euros for me!!!!and it became 13,812 euros, respectively....
And, as it turned out, they didn't do this to us alone... first one price, then another....
Moreover, several tour operators have a price 15-20% lower today, which has never been before today. A strange situation is that the hotel attracts regular customers with discounts, and when they reach their maximum values, it simply kicks off people who have been loyal to this hotel for several years. Shame on you!
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8
4
October 1
The atmosphere is really very beautiful and the food is very tasty
The service is at the highest level!
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November 5, 2023
We visited this hotel in September-October 2023. Two adults and a child 1 year old. In general, I gave a rating of 3 points. It is not worth the requested money.
Pros: adult restaurant (food, staff), staff in a children's restaurant, reception (staff), room and its occupancy, animation, hotel grounds, beach, pastry shops, photographers, crib, baby bath in the room.
Cons: room cleaning (disgusting), a bar on the minus ground floor (the girl makes cocktails well, and the man does not do well in the evening), a children's restaurant (food), in 5-star hotels they put 4 towels for everyone, regardless of the age of the guests (for hair, for the body and one for the face and hands) - the room had two towels for each (for body and hands). You can survive all this, but walking around and reminding about cleaning is not the level of a 5-star hotel. At the same time, their cleaning time is from 9 am to 16-00. But! the maid service comes early to the floor while people wake up, gather for breakfast, see the "do not disturb" sign and leave. And they don't appear anymore. As a result, the room is not cleaned. By the way, until they paid attention to this, there were also dishes in the corridor near the neighboring rooms, which were also not cleaned. This is the main bell that the numbers were also ignored. Then we set the cleaning time at 10-30, when exactly no one was in the room. This was observed for the first three days after setting the time, then again the same thing. We went to sort it out again at the reception, indicating that the dust does not decrease on the floor in the room after cleaning. After that, the maids apparently came with the management and cleaned up. Then we have already given up on the lack of punctuality of the staff and moved this hotel to the category of three stars for ourselves.
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5
1
June 13, 2023
Восхитительной красоты отель!В нем безупречно:еда(удовлетворит любого гурмана(мне есть с чем сравнивать)безумной красоты территория(на которой присутствует два павлина с распустившимися хвостами)белый песок на пляже,обслуживание на твёрдую четверку(официанты очень стараются,но их маловато)Этот прекрасный отель настоятельно рекомендую!Номера лучше брать вид на главный бассейн.
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July 4
In general, everything is fine , but it 's not worth waiting for something beyond natural , the food is good , the hotel is too , but of course there are disadvantages , the service on the beach is not any!!! Due to the huge territory, the waiting time for the buggy to the room can be long, and standing in the heat with young children is very difficult, room cleaning, which is mediocre for $ 10 every day, for money they change the linen without them , you can sleep on the old one without problems. The water park for children is not big at all, but it saves the pool with waves. Upon arrival, they were not greeted in any way , despite the level of the hotel : ((( and it was already 8 in the morning ! After 30 minutes they came up and asked what to drink, keep in mind check-in from 15:00, if you're lucky they'll check in earlier, you won't wait, and after the night flight we personally couldn't wait at all. There is a place to go and there is a hotel to grow up to , I will not write which one , there are not so many of them of the same level , but someone keeps the brand, and someone uses the name and the fact that they are still traveling . I also note that a villa with a swimming pool for families with children is a super option. There have been 2 weeks , I can clearly say that there was no desire to come a second time .
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2
September 6
The hotel did not meet expectations. An application for a luxury five-star place, but in fact not a delicious buffet, a dirty beach, average a la carte restaurants, disgusting work of the floor service. The only thing that is great is the huge green area.
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1
1
June 19, 2023
Отдыхали в отеле с 10 по 17 июня. проживали в номере Jade Room Sea View на 4 этаже (4203). Отель предоставил восхитительный сервис по всем направлениям: от безупречной уборки номеров до сотрудника пляжа, ежедневно расстилающего полотенца на пляжных шезлонгах. Особенно хочется отметить работу наших персональных ассистентов: Александра, Анастасии, Арифа, Ханде и Лены, которые на протяжении недели выполняли все наши просьбы и пожелания: от резервации ресторанов a la carte , поиска забытой на пляже бейсболки до предоставления позднего check-out. Большое спасибо всей команде отеля, который сделал наш отдых незабываемым! Прекрасный Regnum, мы уже мечтаем о новой встрече с тобой!
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July 25, 2023
лучший отель Белека. Невероятные номера, виды, сервис и питание. А какая территория, пляж, как на Мальдивах. Шоу программы лучшие на всем Анталийском побережье. Вернемся еще раз обязательно. Про гольф-поля хочется сказать отдельно, дочка занималась с удовольствием, я пока ждала ее не могла никак насладиться красотой этого места.
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