Due to work circumstances, I travel a lot and often stay in various hotels. This is probably the first time I've encountered such an amazing level of service at Radisson Astana. The rooms are comfortable and clean. The staff is amazingly polite and helpful. Delicious varied food. I would also like to thank the staff of the lobby bar and restaurant for their attentiveness, politeness and courtesy!
The hotel is excellent, better than all the local hotels. Good Internet, which is rare for local users. In general, the level and Western roots are felt. An order of magnitude higher than the local 4* hotels from the top 3.
But! The price, guys, is 3-3.5 times higher than that of local hotels, if you take it on Booking. If you take it directly at the hotel, the price is 4 times higher. The price for a standard without breakfast is 70 000t at the Booking and 80 000t directly.
This is, of course, impressive, and there is nothing for this price in the hotel. At the same time, the hotel is fully loaded, mainly by foreign groups (Chinese, Europeans).
It's not a bad hotel, but it's not so young anymore. I liked the breakfasts, the staff is smiling and friendly. I didn't like the location very much, all the traffic is in the new part of the city, and the hotel itself is located in the old part across the Ishim River. Constant traffic jams from the center of business and trade activity in Astana add 15-30 minutes to the hotel, especially a large traffic jam in the area of the Tent shopping center. The room price is adequate.
The hotel is good, but definitely not a top five. The rooms are old, but comfortable. Do they bring a shaving kit and toothbrushes at the wedding?! Strange. The breakfasts are good, hearty, they cook a delicious omelet, there are freshly squeezed juices. Spa in the nearby fitness center - draw conclusions. It takes a long time to walk through incomprehensible corridors. There is a supermarket next to the hotel, and a beauty salon opposite. There are not many McDonalds and several bars. The center of new Astana is a 40-minute walk away. There is a large shopping center nearby. Overall, a good four.
My favorite hotel in Astana, rooms after renovation, excellent cuisine, good breakfasts. Very cozy, conveniently located, close to the center, can be reached in 30 minutes. Nearby shopping malls, banks. Great for events
An amazing hotel! However, as always any Radisson hotel. The staff is as customer-oriented as possible, eager to help and solve any wishes. The breakfasts are varied with a great selection of drinks. Definitely five stars!
Very clean rooms, ironed white sheets, everything is top notch. There is a daily cleaning service, responsive staff. Great view of the river from the window. In the morning, a varied buffet and a chef prepares dishes according to your wishes. I liked everything, next time in Astana I will stay at Radisson!
My beloved Radisson, as always, everything is on top! Friendly staff, clean cozy room, Wi-Fi, Swiss table is very diverse for every taste.
Beautiful territory. Only positive emotions remained.
This hotel is ideal for conferences. Magnificent, brightly lit and well-equipped halls allow you to gather many people at once in very comfortable conditions
Chic and rich, it smells of prosperity and aristocrats, marble and mahogany, coffee and a wine cellar, the lobby impresses everyone who comes here for the first time with its chic and thorough beauty. The situation pushes to scale in thinking, fantastic contracts are concluded here, I often meet famous people
A pretty good average hotel, not much different from the hotels of this chain. The location is convenient, the staff is polite, and the breakfast is like breakfast. Among the disadvantages are expensive beer and the fact that the world does not accept cards. In the photo, the view from the window
It is a very good hotel, the staff is friendly and courteous. The accommodation included breakfast, a full-fledged buffet. I could still have lunch and dinner, but I was busy at that time. The location is good. We did a massage at the spa, it was great.
Everything is clean and beautiful.
Minus one - sometimes there was a smell of smoke, not far from the private sector, they heat it with coal.
Absolutely everything is at a very high level.
The rooms are excellent, the catering is just at a high level.
The location of the hotel is quite convenient for every taste.
I liked everything, thank you.
Events were held in the Saryarka hall in general. Beshbarmak is a very tasty respect to the chefs!!! Everything was fresh. At the end of the event, the waiters brought disposable dishes, which is very convenient for Sarkit.
A comfortable and comfortable hotel. Very pleasant and attentive staff. The breakfasts are very varied. You can find dishes of both national and European cuisine. Everything is very tasty.
Pompous. Clear. There are always free parking spaces. Delicious food. Cafe and sommelier's room behind the glass. Delicious movenpick ice cream. It's expensive, of course, but acceptable.
A luxurious and comfortable hotel. The breakfast buffet is just wow. The staff always tries to help in everything.
A room with a magnificent view of the city.
Beyond praise.
Impeccable, perfect service, you feel maximum comfort, I express my appreciation and gratitude for the excellent WARM welcome!! thank you!!!ALWAYS CHOOSE A Radisson @
Beyond all praise! Friendly staff, great breakfasts, but the spa has to be booked in a couple of days. Very convenient logistical location.
I plan to book a room here next time.
As I said, the ideal hotel in the center if you come on a business trip for a couple of days. The staff tries to help with any requests. The Swedish breakfast line is great. In general, they adhere to the world standard.
The hotel is not bad. It can be said that it is very good.
A wide selection at breakfast. The rooms are clean.
But expressionless at a business lunch. The hall is not very cozy for meetings and negotiations.
A chic hotel, an excellent management team, everything is clear and to the point, professionals, delicious cuisine and friendly attitude from all employees
A wonderful hotel. Excellent sound insulation with the street and between the rooms. There are batteries in the room, so you can also stay here in winter.
The room has a refrigerator, a kettle and disposable tea and coffee bags. The bathrobe and disposable slippers are of excellent quality.
A large selection at breakfast. Very high-quality vegetables and fruits. I only lacked vegetable protein - chickpeas, hummus, mukhamara. Separate respect for teapots for brewing tea and herbal supplements.
A good hotel, presentable view, conference rooms are equipped. The restaurant offers you a very varied menu. Try the desserts! But fruits are cut, unfortunately
I liked everything ... very friendly staff, quick organization of solutions to any issues. But it's worth working on the restaurant's kitchen, there was a need to go to other cafes.
For many years now, I have only stayed here when I fly on business trips. Very cozy, clean and beautiful hotel.
It's nice to receive compliments every time as a regular guest. It makes you come back to you again and again 😍
Great hotel. We have been staying there for the 3rd or 4th time. Everyone is satisfied and the service and breakfasts are excellent (liked more than in Rixos). The most excellent SPA (this has not been seen anywhere else)
The hotel is quite tired, the rooms are old and have not been renovated for 5 years... breakfast for three, the restaurant is the same. One of the good things is the location and the WC with a swimming pool and sauna. The price is normal...
Nice hotel, helpful staff, nice room and excellent breakfasts.
A small question to the specialists of the lobby bar, as a wish: it would be good if the staff were guided by the menu and were more efficient. Taking into account the age and sincere desire to help , we regarded the shortcomings as a lack of experience . Overall , everything is fine. We recommend it )
The hotel is five stars. Conveniently located. Excellent service. Delicious, varied breakfasts. Lunch and dinner are also available. The staff is polite, they will explain everything you need. There is a SPA, a fitness room. Beautiful interior. Rooms for every taste and budget.
A high-level hotel, seminars were held there, but the impression is spoiled by the fact that there is nowhere to perform prayer, the staff suggests going to the neighboring building, having such an area, and not allocating 15 sq. m. for this, it does not seem to be a significant moment, but it leaves not a pleasant memory.:(
Radisson keeps the stamp. There are no complaints about the level and quality of the rooms. There are minor shortcomings in the service, but where there are none - especially in Central Asia. The restaurant is decent. Keep in mind the specifics of the local cuisine.
A very nice hotel. Corresponds to the stated five stars. Friendly staff. All issues are resolved promptly. You can use the spa and fitness room. The breakfasts are very tasty and varied. Lunch and dinner are also available. There is a walking area nearby. Not far from the sights.
It's cold in the room, the rooms are not bad, but there are a lot of technical problems. The staff is very polite. Breakfast is meager. Overall, it's not bad, but it doesn't compare to the rest of the Radishes!
The location is good, there is a gym with a swimming pool, normal breakfasts.
On the downside: it was very cold in the room in winter, the wind blew right off the wall …
I always like Radisson.
A high level corresponding to the network. The location is great. Wonderful large and comfortable rooms, excellent beds - you get enough sleep. The staff is very friendly, they will always help. The breakfasts are very good, and what was especially surprising was the breakfast with you at early check-out. I ordered it by the time I arrived - and there are a huge number of sliced vegetables, and a hot wonderful omelet. I liked it very much, thank you - almost always, even in luxury hotels, they only give cold food with them.
From the small drawbacks, it is clear that the hotel has not been put into operation today, but it is not critical.
Very polite staff, delicious breakfasts, any issues are resolved immediately, without any delays. The breakfasts are delicious, a good spa and fitness room, there is food for every budget and taste, a beautiful walking area, as well as many attractions nearby. The hotel meets the stated 5 ⭐️
A pleasant hotel, the rooms are clean and spacious. The breakfasts are delicious, the location of the hotel is very convenient. You can get to any point of the city in a short time.
We were in February 2024, friendly staff, good breakfasts, very well cleaned rooms!The only but..the staff never greets the guests (this should be taken into account by the HR managers), but the staff is very wonderful at breakfast, they will always help and explain, dishes are removed from the tables! The impressions of the hotel, first of all, depend on the work of the staff (and first of all, it concerns the reception).I really liked the people in Kazakhstan - open, kind, hospitable!Prosperity to this country!
Banquet hall for the conduct of the event on the 1st floor there is a convenient separate entrance/exit, a large reception hall, but the ceilings in the banquet hall are low
I liked the hotel, the breakfast was delicious, the rooms were tired, but clean. To the center, 20 minutes on foot, it is better to take a taxi. We didn't see any walking areas nearby))) Overall, it's not bad.
I made an order for an event, very attentive service, the food is very tasty. Thank you very much!
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Аллилуич
Level 17 Local Expert
January 18
The hotel is not bad, probably the best of all the locals. But the pricing policy is tough. The simplest number is 80,000 tons, and that's if you're booking. The direct price is even higher, about 90-93 000 tons. At the same time, all rooms can be sold, there are many foreign guests (Italians, Chinese). In general, it is expensive and of high quality. One of the disadvantages is that the location is not quite central.
For a chain hotel, it's sooo weak.
I booked a hotel with a swimming pool, in reality I mean the pool of the fitness center in the next building!
Through a bunch of stairs and passages, very small, and besides, it is always occupied by sections. No one warned, they went in vain.
The staff is poorly trained.The room is smoky, with a foreign smell.
The breakfast is great! The location and the view are good.
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evgeniy zenkov
Level 10 Local Expert
July 22, 2024
Radisson is one of the most beautiful hotels in Astana, where you will visit again and again!!! Its spacious lobby interior, in a classic style, fascinates and attracts!!! Reflections in mirrors, which are not few, fascinate visitors with the infinity of space!!! The sounds of live music on the piano add solemnity and spiritual harmony to the room!!! The wine library behind the transparent wall of the hall attracts with a variety of exquisite brands of wines from sunny Italy!!! And the G- SPA Salon on the 4th floor offers SPA treatments and various soothing and toning massages for clients!!!