The hotel itself is normal, the food is good and there is a sea nearby, but here 1) the plates are unwashed, the mugs are also 2) rotovirus is walking here 3) they asked to go to the shopping center and took them to some kind of clothing store where 1 pair of crassos costs $ 150 4) the Internet is only on the 2nd floor of 16klb so I do not advise the hotel if not Do you want to spend your time
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Ольга Птичкина
Level 11 Local Expert
July 18
Very cool... starting with a beautiful lobby, room, food, service. Luxury holidays in beautiful hotels
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Борис
Level 5 Local Expert
May 18
Write a hotel review for the first time, just want to share a mixed impressions in short, our adventure began before departure because of the constant shifts terrible flights of Turkish airlines, our arrival at the hotel took place at night, we settled in a handicap room with a large wheel icon over the door, where there is no shower cabin, after all our complaints, and fixed the matter of resettlement in the morning only in all rooms, toothbrushes and toothpaste, even though 5 stars expect that everything has to be, also the rooms are very poor lighting so bad that night and could see his reflection in the mirror, work with documents, or read a book would be impossible, terrible Wi Fi, it is, but for a faster just need to pay 2 euros per day, positive I can say about the delicious food and the good work of the animators on site, on the beach, plenty of sunbeds and umbrellas, the entrance to the sea and cool underfoot pebbles, sand only at great depths, the legs do not get it, also I want to warn you about on-site greeter walks a man in his shop with outerwear, this hotel offers free Shuttle service, don't be fooled because it's the best, also don't take from the agent of the tour operator trip for shopping, there is the same bogus, we by the inexperience caught twice😅
Still
We visited this hotel at the end of October 2022. The hotel is not very big, but cozy. He does not pull under the resort,,, because I think that in hotels of this level it is not necessary to run to the beach at 6 in the morning and throw your towel to take a free sunbed. The hotel has its own small pier (but there is no shower on the pier). The entrance to the sea is possible only through this pier or in rubber shoes, because the pebbles are very large ..., the legs hurt very much. The sun beds on the beach are already very broken, probably the end of the season (but even in October there were not enough places on the beach ...). Food seems to be the same in every hotel, everything is the same. There was only fish from seafood. Local drinks are made from alcohol. They asked for tequila several times, but the bartender said each time that it was already over (but it wasn't there in the process).... And the most disgusting thing about our vacation is the rotavirus infection, which, as we learned later from our hotel guide, walks all along the coast. We go to Turkey every year, but this was the first time... And the dishes in the dining room were unwashed (there were traces of tea on the cups). I caught Wi-Fi only at the reception. PS I will say this, who has not been to Turkey at all, then you will like this hotel,,, but if you have something to compare it with, then it is better not to go here😒
I liked everything. The animators are great, they cook quite tasty there, and the bazaar is not far away. The fair is open on Fridays. Thank you, I liked everything very much
The hotel is quite normal, everything is fine with food, dirty plates were not seen, there were not long queues, because some food was served by the chefs, but there was enough choice. In general, a normal hotel for your money. Animation is trying, contests are constantly.
the hotel is terrible, the maximum is 4 stars, the worst thing is they got an intestinal infection, nausea, vomiting, fever, diarrhea on the third day. We went together and both fell ill. severe stomach pains. an ambulance was called. It became easier to dig through. and this happened to all the tourists at the hotel. everyone who stopped by on the second or third day collapsed from infection,. the hotel itself does not react in any way, no one cares. service, low-level maintenance. the dishes in the hotel are dirty. everyone is sick, both children and adults. some were taken away for several days.This is only part of all the negativity that we have experienced. the rest was ruined as much as possible. I strongly advise you never to choose this hotel
Mud. Rudeness at the reception. Infection, the hotel needs to be closed with so many cases. Dirty dishes in the restaurant. The rooms are not cleaned from the word at all. Dust on the furniture and on the floor. The bed linen and towels are very washed and need to be updated. It's not five stars, it's just a hellhole, but with beautiful repairs and design. The hotel was very disappointed. We were settled on the 1st floor, with a view of the fence and air conditioning under the balcony. The hum of the air conditioners was annoying, especially at night. For two days I asked to change the room, but they answered me rudely, the view from the window is not indicated in my voucher, my room is standard and what I don't like. It was terribly dirty in the room, everything was covered in dust, I had to walk around the room in beach shoes. On the third day, they came down with an infection, they didn't want anything anymore, just to wait for departure from this wonderful premium hotel. There are dirty dishes in the dining room, lipstick marks and streaks on the "clean" mugs, after the scandal they were removed altogether and paper disposable cups were put on. Plates with chips and cracks. It's a pity that not everything turned out to be photographed. There are a lot of sick people, especially children. An ambulance arrived every day and was taken away for hospitalization. Wi-Fi is $15 per week, for one phone. I had no luck with the guide either, of course this does not apply to the hotel, but the Peninsula tour sucks just like the hotel. They did not respond to my complaints and requests to change the room in any way. They don't care about anything, they've already got their money. And the task of the guide is to sell us excursions at exorbitant prices and send us shopping, but not to help with the problem. I don't recommend this hotel to anyone. I'm sorry that I didn't study the reviews when buying the tour.
We had a family vacation: three adults and a child on 09/21/22-09/30/22.We lived in two different rooms. We checked into the same room with the child early, at 11 a.m., the second room after 2 hours. No problem. The staff is very attentive. The rooms are cleaned every day. The room ran out of shampoo, at our request they brought it in an hour! There was a pleasant surprise in the room from the tour operator!I liked everything very much. Food for 5, live Music on the terrace, very attentive waiters in the bars. There were always enough sunbeds on the beach.In general, I recommend the hotel.
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Евгений Фокин
Level 11 Local Expert
December 13, 2023
I liked it, it was warm, everyone was kind, delicious, the sea was good, although many people were dreaming. And don't take the first floor to live. Oh, and there's a lot of alcohol, but you can't get drunk with it, it's kind of weak, the beer is delicious, and the whiskey cola is delicious.
I am writing a review from the hotel, we can say in hot pursuit! I have been vacationing in Turkey for several years and not for the first time - there is something to compare it with! We arrived at the hotel in the morning and checked in almost immediately (this is a plus). The receptionist who escorted us to the room brazenly begged for tips with the words - look and rate which room he checked you into (although all the rooms in the hotel are the same - I didn't understand what to look at). The room is clean, the bed and towels are clean - the room is cleaned every day. The advantages are over!
The concept of the hotel "ultra all inclusive" as a result - everything is turned off! You don't have to go to breakfast - there is almost none (eggs, pancakes, vegetables, soy sausage and cheese) Lunch and dinner are fine (but everything is cold) It is necessary to arrive at the beginning of lunch or dinner - then: "who did not have time, he was late." Alcohol, only locally produced.
Ultra all inclusive is just a drunk 24 hours on the beach (without an elementary snack)!
The animation is sluggish. Acrobats and dancers of unknown nationality, almost every day. The nightclub is closed! Longing is green! I got the impression - they went into the pandemic, forgot to come back!!!
Staff for selection - my hut from the edge I don't know anything! The young man became ill, his wife was running around crying and asking for help. The staff folded their pens and stood in the bushes watching- until the people began to resent. The case ended with an ambulance. Another favorite entertainment of the staff, indiscriminately, without trial and investigation, to relocate the "undesirable" to other hotels (just because you were nearby)
A separate question to the hotel administration is disposable gloves from the staff of the restaurant and bars, neither who, nor where, and when did not cancel! It is not a very pleasant sight when the bartender in a glass with a drink catches something with his finger - where this finger was before this moment is a mystery covered in darkness)))
Sad hotel - I do not recommend it!!!!
I was poisoned, I was on an IV. One star only for the pier at sea and for the kind staff. Although there was a lot of food, it was not tasty. Drinks were served in dirty glasses. We additionally treated everything with antiseptic and got sick anyway. I do not recommend this hotel
There are few staff, the staff is rude, they are just waiting for money to be given, they do not want to do anything. It's a little dirty. I am generally silent about the waiters in the "restaurant". I don't recommend it. Although it stands on the first line. The street outside the pool is poorly cleaned.
The hotel is stylish, beautiful, of the minuses, the lighting in the room, darkness, it is impossible for girls to make up, Turkish-made alcohol (whiskey, gin is diluted), normal wine and champagne in the bar only at the reception, the kitchen is normal., there are two restaurants from Ala maps, you can sign up only in one, Turkey is certainly not the one that earlier, but you won't stay hungry , the beach is poorly cleaned , there are not enough places , there is no more at 8.30, the weather in early October is a fairy tale , the animators are trying , there is nothing outside the territory , the nearest market is 2 km away.
We rested from May 20 to May 27.on the second day, like most tourists, they came down with fever and vomiting.there is terrible rudeness at the reception.The girl is an administrator, like a warden in a prison.Ambulances and gendarmes came.It's just awful!!!!never come to this hotel.The receptionist told us:Get out, you're not welcome here....like that.
Not a hotel, but a horror we went in the twenty-second year did not like it terribly no Five stars I do not recommend this hotel to anyone the kitchen is terrible the chefs are terrible metal got caught in the pizza no one came up did not apologize the cook said nothing terrible did not suppress did not die and left turning around I do not advise anyone Not to waste your time and money
For the first time, disappointment! We arrived at 21.15 and dinner was refused. We're too late! They requested 10 euros for the second room key and did not issue a receipt. Towels are given out after 8 a.m., they must be handed over in the evening. If you go to the sea early, you either do not change it, or with your own. The Internet is paid. The reception area is free, but very poor. Carry drinking water to the rooms yourself. The ultra all inclusive hotel has its own "super concept". Towels (all), bed linen have a sad sad look. Dishes, especially cups, are not washed. The ashtray will be given by shaking out its contents and without washing. At early departure, they also do not take care that guests bring breakfast with them. The food is fine, but without frills. For 200 t.r. for two people in 13 days (two days completely fell out) - not an option for rest at all!!!! I do not recommend it!!!
We rested from 4.10 to 18.10, we liked everything, the hotel meets its 5 standards.Special thanks to the masseuse Mia, the wife of the case of 10 massages is very pleased.
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Ирина Л
Level 9 Local Expert
June 30, 2023
A very nice hotel. Friendly staff. Check-in ahead of time without any problems. The food is at the highest level. No queues at the restaurant, neither at breakfast, nor at lunch, nor at dinner. I am very happy with my vacation.
We rested from November 26th until closing time. I will not write well, my goal is to warn tourists. Therefore, immediately about the sleepy kingdom for chewing and sleeping. We went as if to a party on a recommendation. not only are there no discos, but they also forbade the holidaymakers to turn on the music themselves, they drove us with a column all over the territory until we went dancing to a nearby hotel. You can't do it here, but for some reason you can do it there. You can't-the concept will meet you everywhere. The brazenly appropriated word ultra. From ultra, only the local bailey is here. The animators slept on the move, they only wanted to earn extra money at outdoor discos, and they were so praised. Permanent staff meetings. If I had been driving in 4ku, without the much-vaunted animation, then there would have been no outrage on our part. Eternal plastic cups, it's in the half-empty five ultra. Diarrhea and vomiting are the main topics of conversation))))who won how.Everyone who saw the real 5 ultra tracks was out, the unprecedented ones did not understand us.
IT'S DANGEROUS! There is a virus in the hotel! There are many cases. We're moving out. Possible reasons: 1: Washing the floors with draining water into the recirculator of the pool system. 2. Poor sanitary treatment of dishes., a lot of dirty. 3. The rooms are dark and hot. The air conditioning system is very weak. 4. The savings are noticeable on everything. Number 1448 (12-13.06.23) Pavel
We were at this hotel from October 1 to October 8, 2021.The hotel is wonderful.I liked everything.:the design of the hotel is impressive, the staff is responsive, the hotel is comfortable, the food is delicious. There is a problem with the Internet, but you can buy a card for $ 15 per week. We recommend the hotel for clients of all ages.
A wonderful hotel!!! I advise you, everything is at hand, a lobby bar, a restaurant, 2 large pools, a small one for children, slides, access to the sea for 3 minutes, an amazing restaurant, a selection of dishes, service, you don't even notice the officials, they work clearly competently, alcoholic beverages of good quality and in any quantity as needed.
The hotel is very good, the cleaning is excellent if you leave $ 1 it will be like new, there is a lot of food almost all delicious, the most delicious food is vegetables and fruits, the beach is great, there are always free sun beds. We will definitely come again next year!)))
We stayed at this hotel from October 19th to November 1st, 2020. A big company, families with children and even with moms.)In general, the hotel is good, there have been worse options). There was always something to eat, something acceptable, but in the end everything got really boring. I really like soup, unfortunately everything is out of the bag, mashed potatoes are also instant... but the local whiskey is quite tolerable))) The animators are pleasant ( mostly ) I remember Noname, Alex, nice guys, positive))... but I would like to warn you against the scary woman from the spa... A blonde of impressive size who feels like the hostess of the hotel... and he rolls out to everyone about his 2 higher educations))))... she breeds moms for a massage (5 sessions of $ 200), after everything is already done, she is ready to spit in the back, because there is no interest anymore, she received the money... piggy, consumer attitude! for the fact that on the last day of rest I brought a towel at the wrong time, raised a whole mess, yelled at me, then swore at the masseur in front of me and the child (he made a remark to her that you can't do this with clients) ... an extremely unpleasant habalistic lady. But otherwise, the numbers are normal. Take coral slippers with you!!! This is a must!! The entrance to the sea is rocky and gets deep quickly enough.) Yes, and due to increased competition and hunger for tourists, get ready for the fact that almost everyone who tries to sell you any service is throwing mud at each other, so you can't trust anyone
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We rested here from October 24 to October 31, 2021. Everything is just great! Don't believe the bad reviews, I'm shocked by them.. Everything was just wonderful, the food is very tasty, varied, lots of meat, fruits, vegetables, drinks are all delicious! And what cocktails are in the bar! We got drunk and ate our fill. The design of the hotel is simply gorgeous, every corner is like a museum. Cool animators Alina and Alex) The staff are great fellows! The waiters work clearly and responsibly, we would like to learn from them. The beach is beautiful, we always lay on the sun beds, the pier is like in the Maldives! I really didn't want to leave, I want to go there again. I advise you, you will not regret it!
We had a vacation with our family in October 2022. More than half of the hotel has fallen ill after poisoning. I lay there for 5 days. I think it was a watermelon, because when I saw the boy in the restaurant, he vomited watermelon. The food is terrible, served from behind closed windows, as during a pandemic. You wash and beg for another piece. It's not a 5 and even more so it's not super. I really regret spending a lot of money on this fucking hotel.
The hotel is good, everything seems to be beautifully done, the sea is nearby, the sea is the most beautiful of all where we were in Turkey, but... the cleaning leaves much to be desired, at most, they take out the garbage and wipe the floors in the shower, in ten days they have not changed beds and towels, maybe because they didn't leave tips, I don't know, at first they just folded the towels, and then they hung them on the railing on the balcony, dried them. We have a family room, designed for 4 people, there were three of us, there was very little room for things, almost everything was in packages.The food in the restaurant is the same for all ten days, if one salad is over, then the same one is not brought yet, they can put some kind of skin instead of meat, if you refuse, a lot of indignation, to whom there are no comments, it's to the waiters, the guys are fast, responsive, in general I liked only the magnificent sea And the waiters, we will never come to this hotel again.
The food is terribly low quality! The rooms are not very so-so, it's a little dirty. The building itself is beautiful, the territory is small. The staff is rude. In general, a weak three for the hotel.
We had a rest at Q premium, the end of September 2020, we liked everything 👍,the staff are just great guys👈,hello everyone,hello who is behind the reception👋👍,the food service is all top-notch,very good impression remained,they forgot the jacket in the room,they immediately returned it to us,and my friend found his phone,gave it in the room always clean and tidy, well done,the food,animations, and everything that is included is just super, we were not hungry, order and friendly attention everywhere.in short, I really liked it, I advise you if anyone really wants to take a break, the kebabs are delicious,everything is fresh and delicious, if it turns out next year we will definitely come, hello to our guide Abdul,
On site, a compact hotel. Everything is nearby. Its own beach with pebbles of different caliber. The food is edible. Alcohol is tolerable. In my opinion, it does not pull 5 stars, but this is not a fact.
We stayed at the hotel from October 10th to 20th. We arrived at 10 a.m., the room was given at 15 o'clock. A Turkish couple came in after us, they were given a room right away and on the ground floor (without extra charge).Three women of different ages, so they asked for a room with three separate beds, they were ready to pay extra. The hotel manager, having delayed the check-in until 15 o'clock, decided nothing! And even when I drew his attention to the fact that October 16th is my birthday. Three days later, the shower sink fell off. It was glued and repaired for two days, and we were sitting without water. On the fifth day, along with the replacement of towels, a white T-shirt disappeared.For the remaining four days, I went to the reception and asked for the return of a new T-shirt that allegedly got into the laundry. On the third day, the manager began to raise his voice at me, but did not take any measures to find me. No one even apologized! The cleaning is disgusting. After repairing the sink, the dirt was lying on the floor until it dried! From the next room, we went to the reception to ask for toilet paper and to be washed in the shower, But the most unpleasant thing is that employees of the Fur store repeatedly approached us and begged us to bring them food and beer! I've been vacationing in Turkey for a long time, I've encountered this for the first time! The hotel management should pay attention to this! Conclusion: we will not come to this hotel anymore!
The hotel is beautiful, cozy, and the food is delicious. That's all. Rooms are not cleaned every day, sometimes there is not even water in the refrigerator, and they have never seen Cola or fanta, there are no cotton pads, no toothbrushes. Towels are for a deposit, Internet is paid. The animation is weak. The food is monotonous. There were even broken dishes. And the service staff are generally boors, almost throwing food into the plate. The faces are unhappy, muttering something under their breath, as if they are insulting. Their store is expensive, but at least you'll find cotton swabs. In general, the hotel is not bad, the staff is terrible. I will not dare to recommend it to others.
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Cosmos 🚀
Level 21 Local Expert
July 12
I liked the hotel! Everything is super
We had a rest in May 2024
Hello! We had a rest with my wife in September, the food is excellent fruits vegetables meat everything is there alcohol wine, whiskey beer in bars tequila of decent quality.the waiters are attentive as never before. Now the rest itself, we sunbathed mainly on the pier, we went into the sea from the pier, the sea is clean, warm, affectionate.entertainment all day long volleyball, darts,water polo, discos and shows in the evening, and all this despite the pandemic.!in general, I recommend it!!!
The only drawback is the paid Wi-Fi. Otherwise, everything is great.It takes 5 minutes by bus to the market. The prices are about the same as Monovate.