Q Premium Resort
271 review
November 11
The rooms facing the road are very noisy. The bed linen has not been changed once in 10 days. The water in the pools is cold.
Good cuisine, a large selection of alcohol, the first coastline
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1
May 13
We are resting for the second time in this hotel. I like everything, the food, the location. The staff is adequate. The only thing that pisses me off is when people take sun beds at 6 in the morning and there are not enough places near the pool. There is a lot of entertainment program. You won't be bored.
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1
October 30, 2023
In principle, everything is fine, the pools are large, there are a lot of sunbeds, although the bungalows are expensive, but those on the pier are straight top, at least once it's worth it.
There is a lot of food, for every taste, fruits and vegetables as well, everything is very tasty.
Of the minuses:
- cleanliness for 4 (showers in the room, coffee mugs, elevators)
- E. coli was seized (
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See original · Русский
3
1
May 17, 2023
The service is excellent, the staff is polite, many speak Russian. The hotel is beautiful, the rooms are clean, not very new, but cozy and large. The food is varied and delicious. Drinks are also varied. The beach is pebbly, the territory is beautiful, two large pools. The Internet is very bad, even paid, only for messengers. No movies to watch)
See original · Русский
4
3
September 8
Great hotel, rooms are clean. The food is delicious, the staff is polite. I recommend this hotel
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September 12
Nice hotel. There is everything for relaxation here. It corresponds to reality. The only thing that the beach is pebbles.
See original · Русский
1
May 9
I had a rest in May. The beginning of the season, there were noticeably more tourists every day. The staff did a great job: they set up deck chairs, opened additional bars. Cleanliness, politeness, attentiveness. Large swimming pools, separate children's pool with slides. Comfortable lounge chairs, soft leather sofas. Delicious food, for every taste, a large selection. Good animators. I recommend this hotel!
See original · Русский
2
2
May 14
A wonderful hotel! Very cool animation, especially Daria! Friendly, funny and very beautiful! The territory is just super, instagrammed hotel 💜
See original · Русский
2
2
January 10
We had a vacation with my husband in July 2023, I liked everything. We arrived in the evening at 22.40, we checked in quickly, the room was given -1 (it was a little dark) in the morning we changed the room on the 2nd floor. On food: you will not stay hungry in the main restaurant, there is always something to eat, there is a snack bar (French fries, burgers) Ala Card restaurant 1 dinner in the restaurant in Italian- off. There is also a choice for alcohol: beer, whiskey-Cola, wine (not very much), Belize, vodka, rum, cocktails. The beach is magnificent, the approach is convenient, the sea is clean, there are enough sun beds for everyone. The animation guys are very cool, they try their best. Recommend 👌
See original · Русский
May 6, 2023
The waiters are great!!! The service is just fire. Food, alcohol, drinks are all 5 points. The hotel and the territory are clean. I took off one star for textiles - towels in the room and bed linen (already washed and with holes), as well as the staff at the reception are not very friendly, rude (this does not apply to waiters and staff, they almost blow away dust particles from the guests). Free Wi-Fi only catches in the lobby, if you want to catch on the territory of the entire hotel - pay 15€ for 7 days
See original · Русский
1
1
June 13, 2023
We rested at the end of May while it was not so crowded. Excellent hotel, clean rooms and courteous staff. The external architectural solution and interior design made it possible to take a lot of photos for social media.networks.
There is something to do during the day and at night. Especially considering the extensive animation program for both adults and children. The girls work hard. I advise everyone
See original · Русский
3
July 29, 2023
Everything is fine. The room is clean, a little further from the sea, closer to the road, but this did not bother us. Although they offered a closer look for 50 bucks. But they don't have direct rooms with sea views, only side rooms and we knew it. The animators are great. But.... After all, they have Rotavirus! We have experienced it for ourselves. As we did not carry out prevention, it did not give any results. A friend completely lost one day of rest. And there were only 5 of them. The beach is great, the entrance to the sea is also great. I didn't like the dinner at the Ala card. Complete bullshit.Ice cream was given for dinner every day, delicious. Alcoholic cocktails are also good. Water in a 0.5l bottle. In general, we liked the rest.
See original · Русский
2
1
July 29, 2023
I really liked the hotel, it was very cozy, the rooms were very clean and every day there was a cleaning service, there was a very wide choice in terms of food, the staff was excellent, they were passionate about doing everything for hotel visitors, in general they liked the rest 5 stars
See original · Русский
2
October 22
The hotel is generally a bomb) I advise everyone) the staff is adequate, the rooms are cozy, I liked everything)
See original · Русский
July 27, 2023
We had 7 days, but it wasn't enough for us. A very cool hotel. Of course there are disadvantages, but this is a small thing. And so everything is cool. It is problematic with the Internet, it catches only on the 2nd floor and in the lobby. But these are also small things, because you are going there to rest.The sea is clean and warm. The pool is also available. The animators are also cool, they organized all sorts of interesting games... And the DJ was working, the music was always at full volume. We are very glad that we got here. At the reception, one employee is cheeky, of course, and the rest are just perfect. It's impossible to try everything in the dining room, what not, well done! Everything is delicious at the beach bar too.Saving light, yes, it's a little dark in places.There are problems with cleaning, too, for 7 days only 1 time came to us (they called us and then) to change the bed., the floors were not washed! And so they only come in to clean up the garbage. I will definitely put 5! These little things did not prevent us from resting. There are probably disadvantages everywhere. I advise everyone. There were no rotoviruses, thank God!
See original · Русский
3
3
June 18, 2023
We had a rest from June 9-16. The first time we went to Turkey with the whole family, everyone said that we would definitely like it, we would be satisfied. I will write like this, the hotel does not look cheap, the interior, sofas, stairs, crystal chandeliers, location, etc., but this is the outer shell that I will try to tell you inside now. We had an all inclusive, ultra, family room. Immediately at the reception there was a conflict, they wanted to stuff us on the 1st floor, the room is located above the hotel kitchen, the stench in the room is terrible, the window is in the form of a porthole, a pedestrian area where hundreds of people pass and the view is just a miracle, into tree trunks and a concrete fence. We raised the hai, it is visible on our face they read a lot and we were settled on the first floor overlooking the highway and the entrance to the hotel of tourists with a checkpoint. You can't open the balcony during the day. All the dust and exhaust, noise got into the room. Further, there are no bathrobes in the rooms, an elementary glass, for boiling water you generally need to go to one of the bars that work until a certain time, please note that they were paid for ultra))
The rooms are cleaned until you kick in, the room itself has a feeling of the nineties in terms of furnishings and repairs. The carpet in the corridors of the hotel is all puked up. There is no sound insulation, they save money in the world, the corridors are dark, the room is like a crypt.
Next, about the "dining room", yes, there is a lot of food, but not for the Russian stomach, there is a direct problem with soups, there are two types of porridge: undercooked rice in milk and oatmeal in milk with different grains. The meat is given out by the staff themselves, I did not understand what sausages were made of at all. Fruits: apples, oranges and watermelon pink and white. There are a lot of cakes, pies and such pastries, but I did not find my favorite one, everything is cloying, desserts generally have a strange taste. The dishes are dirty and poorly washed.
The animators are weak, the programs are boring, just a boarding house for 55+
The sea is stormy all the time, the beach is made of large pebbles, you can't do without corals. The pools are clean. There are enough sun beds. There is only one slide.
Now I'll start with the worst thing: 90% of the hotel is infected with Rotovirus, we also fell under this wave, two days out of rest. It's good that I took medicines with me, it's a 40-minute walk to the nearest pharmacy. Or call a doctor and take you to the hospital for ivs for a day, if you're lucky.
Wi-Fi is paid for 15 euros 7 days for one gadget. The receptionist is a boor, an arrogant person, plus a liar and a rare trash.
The guide tried to impose excursions, the choice is small and expensive.
But the staff guys and girls are cool!!!! Just well done, hard workers, bees! But there are also lying comrades who are too lazy to make normal drinks.
On the last day, the owner appeared at the hotel and, lo and behold, fruits appeared apricots, plums, melons, bananas and ice cream))
Russian Russian. In the evening, even the DJ was with live music and Russian songs, in broken Russian, but people danced and applauded, but the Boss was present)) And so quiet and melancholy is green.
It's not five stars, it's a C grade. A tired little hotel.
In general, I am disappointed, I will not set foot in this hotel anymore! I don't advise anyone! Search, read, ask your travel agents, although ours nodded and said everything is great there (
See original · Русский
6
May 14, 2023
Everything is good for food, the recreation area is excellent, many programs are reviewed, I think for the most part because of the Internet, free wifi is only on the 2nd floor and that's it. I paid to be in the room for $ 15 for 7 days, as a result, the Internet does not connect every morning. Here the interesting thing begins at the reception, you are no longer as welcome as when you check in.They ask to pay another $ 15 for a new device, and as a result, they connected the Internet 3 times.it catches well for money both in the room and on the territory, but it only takes a day to connect it again.And this is for the money that was paid for the rest.if you need Internet for work or for children, I recommend finding a hotel with free Internet, rather than paying money and being also guilty of the fact that it does not work for you
See original · Русский
4
1
October 22
The hotel corresponds to 5 stars, I feel good here, I advise gourmet lovers to visit this place, you will not regret it!
See original · Русский
May 14
A great hotel we stayed in it in the summer of 2020 and we liked everything, especially the sea with the beach, private, included in the price of the hotel, which is acceptable for such a chorus.
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1
September 29, 2023
The service was excellent, everyone was very sociable and nice, bartenders and ice cream makers loved to play a joke. The animators were all Russian, very beautiful and charming ladies! I advise everyone to get acquainted with Alina)
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1
3
July 20, 2023
The hotel is located on the first line of an excellent beach covered with small pebbles, the cleanliness of which is practically not monitored by the hotel staff, cigarette butts, bottles and other debris are everywhere. We were even lucky enough to leave a park of towels drying on the sun loungers for lunch, one of them was not found an hour later. But the problem was quickly solved, after my rather loud indignation about the loss, the staff quickly brought a replacement, for which they were awarded. I especially want to mention the hotel's Internet, free only in one place in the building in the reception area, if you need more than $ 15 for the entire rest period, and you will be happy if you find a place with a more or less stable signal, but don't even try on the beach. There are no questions about alcohol. The food, as everywhere else, is varied and monotonous. Otherwise, I recommend it.
See original · Русский
1
1
May 22, 2023
ABOUT INTESTINAL INFECTION AND ALL THE DELIGHTS OF THE HOTEL
1) The hotel. The hotel itself is clean, cozy, the rooms are spacious, cleaning every day.
2) The staff is polite, they will always help, prompt, most of them understand Russian.
3) Food. The most ordinary, nothing special. Unwashed greens and fruits. Sweets are bland, not sweet. The time of serving the dishes is not the best. We arrived at 22:00, just as dinner ended at 21:00. There are still 2 hours until a late dinner. There is nothing nearby where you can have a snack, and we were on the road for more than 5 hours. Be prepared for the fact that if you arrive at the hotel after dinner or lunch, you will have to wait a long time. Lunch ends at 14:00, and dinner starts at 19:00. Are you hungry? Eat sweets at the bar.
4) Faced with the problem of broken key cards. They could not get into the room for about half an hour, there was no right person (technician) at the hotel, some people waited for more than an hour (people were with children, could not get into the room).
5) The worst thing is, we faced an intestinal infection. We went together with the MC. We didn't eat anywhere except in the hotel for the first few days, at first the guy was poisoned, abdominal pain, fever, nausea and everything else on the list, it was so bad that we had to call a doctor. At the end of the vacation, I got sick. With all this, an ambulance came to the hotel 3-4 times a WEEK! If you don't want to spend half your vacation in a room, NEVER go to this hotel.
6) If you want to take a walk somewhere else besides relaxing at the hotel, then be prepared to spend about 40 minutes on the way to the nearest city, either Manavgat or Alanya. There is NOTHING near the hotel except a mall that looks more like a market with horse prices, pestering sellers and a roadside kebab shop with disgusting food and prices for 2 courses of 40€.
7) Internet is only available on the 1st floor. If you want Wi-Fi in the room, then pay $ 15 for one device. And even this Internet is not very good
I give one star out of five, and this star goes to the staff. Everything else was just disgusting.
See original · Русский
11
2
June 18, 2023
Great hotel. High level, stunning interior and design. I liked everything. The only drawback is the lack of an adult disco on the territory. Although there is a nightclub room. But unfortunately it is not functioning.
See original · Русский
1
1
September 1, 2023
We had a rest in August 2023. There was a minus with the check-in - we were given a room on the 1st floor, although it was written on the Internet that all rooms with sea views are a feature of the hotel. We were very upset because the room was too dark and the balcony "overlooked" the floor. But after talking to the manager at the reception, they promised to move us to a decent room the next morning. Of course, the day of arrival was immediately overshadowed. Unfortunately, we did not remember the name of the manager, who turned out to be a man of his word - a huge thank you to him. The room was on the 5th floor - the road on the left and the sea on the right. The room itself is clean, bright and spacious enough. Cleaning took place every day and there was no need to "run after" anyone.
What would you like to say about the territory and the beach:
1) the beach is big enough and there was always enough space;
2) there are excellent leather lounge chairs on the pier, which are comfortable and comfortable. There are also cabins for a fee;
3) clean, cleaned constantly;
4) regarding the common territory, of course, something should be "tampered with", but I think that at the end of the season the workers will do this. Vacationers themselves sometimes behave inappropriately (they are careless with interior items on the territory and leave dirt behind), so that's it. P.S: probably in the rooms according to the same scenario.
We didn't lie near the pool, but it's quite atmospheric there. There are lounge chairs everywhere.
There is food both outside and in the communal dining room. Everything is quite tasty. There is a fish day on Tuesdays and seafood delicacies are served.
Tablecloths are changed on the tables after each client.
Every evening there is a show on the outdoor veranda, discos, karaoke.
The hotel itself is built in the form of a boat, and inside it is beautifully decorated and atmospheric. There are several shops where you can buy everything you need and souvenirs. There is also a spa on the 3rd floor. There is also a beauty salon.
Would I come here again?- definitely YES👏
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1
October 12
We lived for 10 days September - October, the beginning, almost everything was pleasant, only the menu is very monotonous, you will not stay hungry, but the fish is only mackerel, soups are the same for 10 days, etc.
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1
August 26, 2023
We had a rest in late April-early May 23. The room was provided better than planned, with sea and mountain views. We checked in almost immediately after breakfast, much earlier than the approved check-in time (14:00). The food is varied, but there are no meat products at all (I just got one day). The animation is very active, they will find you and call you to the Illusion club, even if you run away to hide at sea)). The Internet is only in the lobby, and then only messengers are loaded for correspondence. You can pay for the Internet, but you will pay a very large amount (about $ 12 per day for one device. The waiters are all working hard (hello big Yusuf. He works tirelessly!)). The area is clean, the hotel is cleaned all the time.
There is not much place to walk outside the hotel. There are only outlets (with replicas) and bazaars nearby.
There is no shampoo in the room. We asked for shampoo, but we were given balsam all the time, and we had to wash our hair with soap ((
The hotel has a solid four.
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3
3
October 20, 2022
Good afternoon to all, I rested with my friends at this hotel from 23.09 to 02.10.2022, I really liked the hotel, everything is convenient, the pier with soft rods, the territory is not large but everything is compact, the food is good, a variety of cocktails, wines and stronger, coffee and juices around the clock, the staff at the restaurant is very respectful and greeted with a smile, it's so nice, the rooms are clean, cleaning every day, very beautiful hotel, spa, sauna massage everything is fine, thank you so much for the massage to Mehmed, very respectful and attentive, we will be happy to have the opportunity to come to this hotel. Thank you all very much!
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4
May 5, 2023
we had a vacation in Turkey for the first time, so there is nothing to compare it with. Next, I will describe the pros and cons in my opinion. I'll start with the pros - the rooms are clean, the food is good, the staff is polite. any request is fulfilled, they speak Russian well, excellent entertainment program all day long, the territory is well equipped, beautiful and clean. Of the minuses - 1) paid Wi-Fi for $ 15 per person 2) they gave us a massage program, promised that there would be at least 1:20 massage only, and that first we could sit for a long time in the sauna. As a result, we sat a little bit, the masters were in a hurry, it was clear that they just put you on stream, so no one is kneading you qualitatively, they just do it quickly with half their strength. And this is also supposedly at a discount for $ 50 per person, because it's not the season. I think it wasn't worth it + in the end, the masters tell the admin advice about our condition and who needs to warm up and how many sessions, in short, they tried to separate us for additional massage sessions, although the first one would have been done normally to entice. 3) I don't know how much this applies to the hotel, but we got a bad tour operator. NEVER MESS WITH Peninsula Tours.!!!! On the day of arrival, our plane was delayed, the guide did not meet us and just left, did not show up the next day, it turns out that 2 days later he put a note under our door, allegedly we did not show up for the meeting (where?To whom? Where?) and a request to write to him. We wrote on WhatsApp, he says again that he has already left, look for his colleague at the hotel, we did not find anyone, and as a result, the third day has already passed. The next day he promised to come and did not come again, then he transferred us to a female colleague Lyudmila. She told us about the tours, but as if about the ones she wanted, it's good that before that I myself looked at where you can leave our area and asked her myself, she was like - oh, right, well, let's see that too. As a result, we chose an excursion to green Canyon. Lyudmila's promises are mountains, a canyon, a stop for 30 minutes for swimming and photos , then you will be taken to an outdoor fish restaurant where there will be fishing, you will catch the fish yourself, which will be immediately cooked for you. WHAT REALLY HAPPENED was that the transfer was half an hour late and naturally no one warned us until they asked. The guide talked incoherently about the place, took long pauses, jumped from thought to thought, the mountains and canyon were beautiful, the stop was for 10 minutes, there was no fishing in the restaurant, we were not even served fish, although other groups from other hotels were offered a choice. We were served potatoes, grits, chicken kebab and a couple of cutlets (we all ate it at the hotel on the buffet, where are the fish and fishing ???). Upon arrival at the hotel, we wrote to her that in fact there was no second part of the tour, to which we received an acting game like "how so? Wasn't there? and oh, they've never done this before, now I'll find out why, " then she allegedly sent some kind of request to the company and fed us breakfast that was waiting for an answer, eventually offered to write me a complaint, in fact, just leaving me to deal with the company myself. How to get a tour in, so she's the first, and how to help, so go figure it out yourself and she doesn't know anything. I did not write a complaint, I did not want to waste time, but I will write a review about them wherever possible.
See original · Русский
4
2
October 28
Unfortunately, I didn't like it .
The dirty children's pool ruined our entire vacation, unfortunately .
A child who gets sick , an administration that does not take care of his illness.
Service for tourists , ecstasy that does not look at the local , a hotel that does not know how it gets 5 stars .
Unfortunately, the price-quality is also down ..
See original · Türkçe
July 31, 2023
We had a vacation with my mother in July 2023.
At first, I read a lot of unprepared reviews. I was even afraid to go there.
As it turned out, there was indeed a rotovirus in the hotel in May - June. But everything was quickly resolved.
So: upon arrival, my mother and I gasped at the beauty of the lobby and the hotel. We were checked in quickly (arrived at 03:30 in the morning)
There was no water in the room, I had to ask for it to be brought. I was thirsty from the road. We woke up in the morning and went to breakfast. The room is beautiful and cozy.(only there is little lighting)
We were given a room above the lobby on the side and the balcony was really small, but it didn't bother us. We went down to the 2nd floor and went to eat. Everything is very nice and cozy. I can't say anything bad about the food (only there is no seafood) the dishes are washed well. The waiters have excellent service.
The only thing is, the hotel did not consider the sun beds for the full occupancy of the hotel
You need to throw in the towel in advance. The territory of the hotel itself is small, but cozy
A pier with nice sun beds by the sea.
I don't know why there are so many unprepared comments, but for me the hotel is very good. I've been to 5 clubs and it's more expensive, but the conditions were much worse.
There is a newance with Wi-Fi, so that the Internet is better, then you can pay $ 15 per week and it will be all over the territory.
And so, of course, the Internet is very weak.
The hotel is 6+ and therefore the animation is not very long. But the guys are cool and entertain the people well. For a couple of days there is a disco at the hotel until 01:00 at night.
And a couple of times they invite you to go to the nightclubs of Alanya. We took them to the GARDEN and ILLUSION
ILLUSION is the best for me!
It is decorated in the theme of a circus.
In general, it is a decent hotel!
My mom is happy!
And so on the taste and color...
See original · Русский
2
3
May 24, 2023
I stayed at this hotel from May 16 to 22. I liked everything. The room is pleasant, although there is not enough light, but we only sleep in it). The kitchen is great! Desserts ,fruits ,meat ,fish,seafood,crayfish . Food for every taste. Pizza, potatoes, etc. on the beach. Cleanliness and order. Additionally, jewelry and fur leather stores. Very nice friendly guys, and unobtrusive. If you have a desire to purchase something, please contact us, you will not regret it.
And now about the bad and we can say the sad... All vacationers fell ill with ROTOVIRUS from small to adults. An ambulance arrives almost every day. The dishes at the hotel are poorly washed! And also, the smell on the beach. Perhaps the drain pipe is not deeply closed.
In conclusion, it's a shame to spend 3 days hugging the toilet out of 7 days of rest.
Who is going to relax in this hotel, stock up on enterofuril. ABSOLUTELY!
Otherwise, I recommend it.
See original · Русский
3
1
May 28
Good time of day. Of the advantages of this hotel, only animation, the guys are just fire, they give their best 100%! Overall, the hotel is not 5, a good 4
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2
4
July 6
The hotel is normal. Meals for four. The territory is small, there is no place to go for a walk. The room is good
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2
3
August 5, 2023
This is the second time I have been staying at this hotel! I like everything very much, the rooms are good, access to the sea, a good plan
The animators are great, the contests are cool
I will still come here
See original · Русский
3
3
December 13
The food is terrible, poisoned, animation is a minus. The rooms are cleaned, the only plus. And so after this hotel, I no longer want to go to Turkey.
See original · Русский
April 22, 2022
Just the best in its monetary range , the food is super , especially many thanks to the 2 brothers at the grill , the cook is delicious, I put 5 stars out of 5 stars , I really liked to relax in this hotel very cozy , beautiful , the restaurant is simple, you can lick your fingers the design is beautiful , the sea is clean , the beach is beautiful , and the most beautiful is the view of the sea from the window simply cannot be described in words this hotel is just insanely good, wonderful, delightful 4 times I have been to it and I regret it, I highly recommend visiting it!
See original · Русский
15
5
October 2
A terrible hotel, if you want to spoil your vacation, go, the attitude towards people is terrible,rotovirus is everywhere , but there is no such attitude anywhere,go
See original · Русский
October 26, 2023
Friendly staff. The territory is very clean, well maintained. Live music.There is a variety in the menu, a lot of fruit, but there are not enough nuts in the bar.
See original · Русский
November 4, 2022
We had a good rest, everything was positive, the room was given immediately upon arrival (we arrived at 19 pm) how all the documents were filled out, the room is beautiful, everything is fresh)but alas, we were very hungry after a long flight, there is no food anywhere in this hotel at this time))) (unlike many others) we were waiting for the night soup) although we were very tired and wanted to sleep)Eugene liked the reception very much) the territory is small and well-groomed) the design of the building itself is beautiful) the beach is large pebbles, it hurts my legs, it's better to go from the pier..there was practically no animation) but the wonderful singer Ismagil came twice.. wonderful live music... we danced to it))) We were a good company and we weren't bored.. but really there is nothing much to do in the evenings)))) but Turkey is Turkey)))) she is always beautiful)))we leave rested and in a good mood) and more)) there are pretty good massage therapists here))) Mehmet and Ayup) I recommend it)
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3
1
December 13
It Totally Sucks!!!! Food, cockroaches in the kitchen, rotovirus, staff, ripping off the Internet!!! In short, it Sucks!!!
See original · Русский
May 9, 2023
The hotel is not one of the best, there is nothing to do here, it is boring, it is for those who want to have a good rest and have something to compare it with.
We were settled normally, everything is fine, but no one picked up our luggage, although they promised, okay ... let's close our eyes, we still came on vacation) They gave us one card from room 3 ... this was the first time I saw this, because it is extremely inconvenient. You need to pay extra for the second one, Wi-Fi is also paid $ 15 (if you want the Internet to work properly not only in the room, but also throughout the hotel. The rooms are ordinary, standard, noise insulation, of course, lags a little, but for me it is not so critical. Everything is in the room except for the bathrobes.. although it says that ultra is all turned on, when I was in ultra there were bathrobes for all persons and room cards too... it seemed strange to me, well, okay, we'll skip it too, for someone it's not critical either. Unfortunately, there are more minuses than pluses, and let's start with the minuses that need criticism.
1. The cleaning in the room is just disgusting, I had to ask them to clean it again, but it didn't get better, they smeared the hair all over the room with a rag, don't the cleaners see dust and hair?))) It's disgusting to walk barefoot on such a floor, and, in general, it's unpleasant to be here… Thank you for at least making the bed and refilling the refrigerator. The light in the room and throughout the hotel is terrible (They save terribly on this, the lighting in the bathroom is also terrible, it will be unrealistic for girls to make up here) maybe the photo will not convey it that way, but it's a little dark for me, I have to make up in the room and then only in the afternoon, in the evening the same problem.
2. It is said that ultra is all inclusive, but there are no watermelon or melon fruits, at least no fruits ... only an orange and an apple with a pear… Baklava is also a problem, only two types, although I seem to come to Turkey, where it is almost a famous sweetness, but it is a little, most of all cakes, but I did not like any of them, only cheesecake and one type of baklava out of two, It does not seem to matter With food, there was something to eat, tasty, hungry You won't stay. another disadvantage is that there are no toothpicks on the tables, which is extremely inconvenient
3. 3 pools, not bad, ordinary pools, clean, they have enough sun beds, everything is fine, as stated, and it was + Playground as promised. The bar leaves much to be desired.. Alcohol is diluted with water, we realized this ourselves, after reading the reviews about the hotel, we were already convinced that this is the case) There are few drinks, for children from non-alcoholic fanta, sprite and Cola.. there are no cocktails (not even my favorite mojito, which should be ULTRA ALL-INCLUSIVE AS ALWAYS. there are few snacks, French fries and burgers
In general, this hotel is good for those who are new to Turkey and have nothing to compare with and if you do not expect ultra super service. But since I, having paid money for this ultra and 5 stars, get an eternally dirty room, an abundance of sweets and soups and porridges, an abundance of normal alcohol, it seems that I did not pay for a 5* Ultra all inclusive hotel, but for an ordinary 4-star hotel where breakfast lunch and dinner are included
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November 14, 2023
not a very big hotel, but a good one.
clean, cozy.
there is of course a big minus, - this is the Internet only in the lobby. in other places , Wi - Fi does not catch .
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May 26, 2023
Intestinal Infection. In this hotel, this is what tourists who bought here should first of all know!!!!!.Just got back from this hotel. We had a rest from May 19-25. I was on my way here, and I seduced my friend because I was here 10 years ago. I always wanted to come back here because it was a great hotel back then.
Well, I came back, which I regretted the whole vacation, if you can call it a vacation. When they told me that people here don't get out of bed for two days, they have poisoning, I didn't believe it. I thought that this could not be me. I wash my hands, etc...
But, after 2 days, my friend came down with vomiting, etc. And after 3 days, me. The entire stock fell out: polysorb, festal, pancreatitis, coal. It was released on the second day. But some were taken by ambulance to the intensive care unit, especially children
I'm not kidding, 90 percent of those who are ill will not ask anyone - either they are ill or they have been ill.
The animation is very bad, it is almost invisible. The walk at 21.#15 lasts 25 minutes and all is silence. From the balcony We watched with envy the neighboring hotel, where life was in full swing. Both the show and the disco. If you go for fun, then you are not here.
There is no Internet, you pay 10 dollars for the second card from the door - this is absurd.
The room is given a bad one, but if you pay 50 dollars extra, they will change it
The alcohol is all local, diluted. You can only drink beer. The beach is only in special shoes- big stones.
I can give 5 plus points only to the waiters of the hotel and restaurants. They're great. Decorate the greyness of the hotel. I do not recommend this hotel to everyone, especially those who are used to the real five. This hotel should be closed this season, as there is an epidemic there
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May 13, 2023
The staff service is all ok. There is a lot of pathos and deception at the reception. In the evening, there is nowhere to eat if you arrive late, you will stay hungry. The bar turns out to be on the beach if you want to drink, then go far. Compare with other hotels that we were in general, I would put one out of 10 in terms of food, there is not much choice, the animators work well, but I definitely will not come and will not recommend this hotel a lot of dust in the eyes worthy of 2 stars, but the beach and sun beds are super there are pros and cons
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July 24, 2023
We had a rest from June 9-17. Neither the disinfection of dishes saved us, nor the fact that we did not eat vegetables and fruits so as not to catch the infection. We didn't swim in the pool. They entered the sea from the pier. As a result, everyone got sick, the child was on a drip with a fever. Another 25 people we talked to also got sick. I don't recommend it to anyone. Every second one, according to my observations, suffers. I assume that this is because of the mountain river, which is 700 meters away. Because the reviews are not the only ones in this hotel. Most likely it's because of the water in the sea. I would never have thought that it would be possible to go to Turkey like this. It wasn't the first time, but it was the first time we encountered this. I advise you, since you have gathered and are faced with diarrhea, vomiting, etc., immediately apply for insurance and inform the guide and tour operator.
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December 29, 2023
In general, everything is fine, but the water in the pool is very cold, the menu has not changed during the entire stay, it is very monotonous, we bought a contra all-inclusive ticket, and you need to pay for a FI, you need to buy orange juice, the mini bar in the room was replenished only once, during check-in.
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September 10, 2023
1. On the day of arrival, we were not checked into our room, we were given another one for the first day. After checking into this room, it was not cleaned : a dirty toilet, a bathroom , and someone's dirty underwear was found under the sink . The bed was made up with sheets in holes
2. In the hotel, Wi-Fi works only on the minus second floor. If you want to go everywhere, pay
3. Regardless of how many people you live in a room (standard), only one key is issued. If you want more, pay 10 euros for each
4. The mini-bar in the room is filled only once - on the day of check-in
5. The renovation and design of the hotel should be changed long ago. You see only dirt everywhere
6. The bar is open only until 23:30h. In addition, there is no choice of alcohol in the bar, the cocktail list consists of 5-6 positions that are not tasty. The wine is not tasty either. You either drink strong alcohol or beer. There is no other choice left . In addition, if you want to take alcohol with you, for example to the room, they serve it in plastic (!) glasses
7. There is not enough power and number of air conditioners. It's very hard from the constant stuffiness
8. We were not contacted by the hotel administration. Communication takes place with grins and "I didn't say that"
I'm sorry, but this is not associated with a 5-star hotel in any way. For example, in April we had a rest at Stella Resort Spa , everything was perfect. This time we would have liked to go there too , but there were no places .
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August 10
A good 4+ hotel, good food, rooms and a beach with gazebos
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August 15, 2023
It's creepy!!! And not a foot more. We couldn't wait for the vacation to end for that kind of money. In my eyes, Turkey has fallen below the plinth. We arrived around 16.00. The room was given immediately, at the entrance to the hall, the first impression was excellent. But the advantages end there. There is no cleaning at the hotel, from the word at all!!! We had 15 days. The bed was changed as soon as we arrived and no one changed it before we left. There was crumpled toilet paper under the washbasin in the bathroom. Both at check-in and at check-out, she continued to lie around. The rooms are carpeted, so the floor is never washed. At best, they are vacuumed after the departure of the guests. No one cleans between races. Towels, at best, will stack your own used ones. Speaking of towels, that in the rooms, that beach towels were probably bought during the construction of the hotel. Full of holes and dirty. Dishes are not washed the same way as everything else. To find a clean plate in the stack, you still need to try. Dried food and greasy stains. There is a lot of food, but little edible. The fruits are disgusting, there is practically no meat. There are many dishes with food, but these are stewed vegetables in different versions. It's cooked terribly. The feeling that they are saving on everything. And most importantly on the staff. This is not my personal opinion,
(it turned out when communicating with employees of the same and neighboring hotels). The cherry on the cake is that on the second day we all got poisoned. They were treated on their own, something was taken from home, and something was bought (a pharmacy nearby). If you contact a doctor at the hotel, they immediately call an ambulance and it takes you to the hospital that does not fit your insurance. According to those who applied there and the hotel staff, again. Two days in a layer. When they "left" It turned out that there was a lot of this in the hotel. In a circle, they are constantly lying down. vacationers are sometimes dripped right at the hotel, then taken to the hospital. There were people who spent 5 days in a bed out of 7 days of rest. Personally, we were poisoned 2 times. Two days of lying down. We just left, two more days on breadcrumbs and tea, and when we started eating, it started all over again. Therefore, we were careful with the food until the end of the trip. We don't need alcohol, we didn't drink it ourselves, but people said that everything was very diluted. Animation, it's all girls animators. They really try (to the best of their ability). There are no invited guests. This is not the first trip to Turkey and there is something to compare it with. Therefore, PEOPLE, choose something else. Don't see each other at 5*. Believe me, they are not there.
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August 9, 2023
It's terrible!!!!
Let's start with the number:It's dark!!!It was impossible for my wife to put on makeup.towels are changed every 3 days and then at a huge request.There are no bathrobes in the room.the hair dryer and safe did not work.on the balcony, they don't get rid of the word at all.
They only give you one card per room.or pay for the second one.towels must be taken and handed over strictly on time, otherwise there is a fine.
The whole hotel is hot and stuffy.even in the lobby, the air conditioning is not turned on.
Even in the lobby bar, plastic dishes are periodically provided.
The plates are dirty.fat ones.
Glasses are not washed:I personally saw how the officer brought a glass of beer and it was immediately poured into it without washing!!!
The food is disgusting.there is simply nothing to eat.Champagne is only available in the lobby.
Three drops of alcohol are poured into the cocktail and the rest is soda.
The hotel is a maximum of 3 stars with a stretch!!!!!!
Please do not spoil your holidays with such hotels.
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