Prosvet
Business hours
Closed until 10:00
Directions
Pushkinskaja
1.36 km
Alshewskaga
248 m
Features
Credit card payment
Sunglasses
Pickup points
Guarantee
Gift certificate
Eye tests
Promotions:discounts, promotions, special offers, bonuses, gifts
Payment method:discounts on services preferential categories, discount system, prepayment, postpay, cash, payment by card, installment, cashless payment
Opticians services:compliance test, selection, repair
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46 reviews
September 19, 2024
I would like to thank consultant Victoria for the perfectly matched glasses and frames.
I will say this, in one evening I visited other opticians: in the Lumen and at your competitors. Although the frame in another salon was 1 ruble cheaper, but it did not help in any way to stay there and buy glasses. That's where the advantages ended.
Victoria turned out to be a level higher in counseling! And there was also a good discount!! Thank you very much!😉
See original · Русский
November 16, 2024
We stumbled upon this store by accident and were very satisfied, thanks to Victoria's consultant, thank you very much again! She was very friendly, attentive, helped with the choice, was so involved in the work, at the same time very unobtrusively, everything was very comfortable. A wonderful girl, a professional in her field! Good luck to you and Victoria! 🙌🏻
See original · Русский
January 22
I would like to express my extreme dissatisfaction with the level of service in your optics. I contacted you with a question about the repair of children's glasses, and even at the stage of a telephone conversation I encountered rudeness. Even then, I didn't want to go to you, but necessity forced me to.
Upon arrival, my impression became even worse. The consultant Victoria, with whom I talked, turned out to be extremely rude. Her manner of communication was boorish: not a single word "please" or "thank you", just an irritated tone and a dismissive attitude. It feels like the customer is a burden to you, not the person who is requesting the service.
I am an ophthalmologist myself and in my practice I am used to respect and attentive attitude towards people. But this is the first time I've encountered such an attitude as in your optics! If you want to retain customers, you should reconsider your approach to work and staff training. With this level of service, your institution's prospects are very dubious.
I am extremely disappointed and will not recommend your optics to anyone.
See original · Русский