Pingvin
62 reviews
January 18
The rink itself is nice, but small, and there are quite a lot of people. During the session, the ice is cleaned. My impressions of the rink are very positive. But the prices are terrible... The staff is very angry, the impression is that they are not paid at all, they are rude, they shout, they break down. You need to be a little more restrained. The prices for the sessions are greatly inflated. After all, we don't live in Moscow. 750 rubles . 45 min . Unlimited 1500 t.p. from 1 person. The cafe is small, unpretentious, gray, the prices are affordable, but not for all dishes, there are also overpriced, the cafe staff is very polite and serves quickly.
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January 2
We used to visit a lot, now it's just disgusting, this is our last visit to this charade! We entered receipt forms at the entrance, where we collect the personal data of all visitors! Namely, full name, place of residence, phone number! The questionnaire states that I give permission for the processing of personal data, and when asked how they are stored, how they are processed and how long they are stored, they said that they are then burned in boxes. And they won't let you go to the rink without a receipt. Has something changed in our law on personal data, or has someone been stunned by the New Year's feasts? ... The skates are old, the fasteners are broken, the runners probably don't sharpen in principle. Shoelaces are probably also a terrible shortage, since everything is with knots...
There is an unlimited ticket in the prices on the website and at the checkout, but they said no when paying. A minute on ice costs 17₽... I will attach photos of the skates that are being rented. It became much worse, but several times more expensive. It would be possible to put 0, I would.
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4
January 5
05.01.2025
We bought a child an invitation for 4 people to the Penguin skating rink, paid 2,900 rubles, gave it to him for the New Year, came on January 5, 2025 at 6 :30 p.m., stood for 10 to 15 minutes, received skates, then people ran in to take skates, they are serviced in the 1st queue, lost time....then take protection, find out where the protection is, where the walker is...to put on the skates, another 15 minutes. Ie, the service is very slow ...
Finally, we went to the rink, there are a lot of people, but everything is fine ... we skated, fell down, froze, went out to warm up with the children....for 10 minutes in a cafe, 600 rubles, we went to the skating rink again and then after 5 minutes they announced leave....as a result, we did not roll out three cards for 15 minutes, for a total of 45 minutes, for a minute 750 rubles...
We ask at the exit, and if we did not roll back the time.. The answer was overwhelming: so what, and even more so, you're on a positive note, so we paid for it, you didn't give it to us....and then they started being rude to us, the man on the way out was about 60 years old...I think I'm an adult, I've lived my life, but the rudeness is awesome, and come out faster, and read the rules, and everything is rude, some kind of boor.
Yes, it turns out that they delayed it themselves, the money is not returned, in general, it is not adequate, not positive, the service leaves much to be desired, they ruined the gift for the New Year, they also do not return the money, and they do not give the opportunity to use 45 minutes of their PAID time!!!!!!!
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4
January 4
It's just awful!!! There was a queue from the beginning of the door, there were not enough cards, we waited 40 minutes. They made everyone fill out the FULL NAME AND YEAR OF BIRTH forms.Bad staff, TERRIBLE ATTITUDE TOWARDS VISITORS , RUDE AND RUDE. The PRICES ARE SIMPLY INADEQUATE, 750 rubles on a holiday, and besides, for riding for 3 minutes more, they took another 100 rubles, which is just a nightmare.The skates are all in terrible condition, burst, scratched. Even in Novoshakhtinsk, a huge new ice rink costs 350 rubles per adult. And this tiny one costs 650 (on a normal day , 750 on a holiday) . The ice has not been changed for a long time. In my opinion, the ice arena on Mirny is much better, but not penguin.
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2
September 9, 2024
We were there at the water park, we liked it, the children were delighted, we will definitely visit again. And the price is fine for a summer vacation. You can also have a snack there.
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2
August 8, 2024
In the sea, the water is warmer than in the pool, as if it is not heated at all ...
we were not satisfied, the benefit of the pool water was clean, the sun beds were barely a soul in the body, the cafe unfortunately does not represent anything, if you are fans of beer and very fatty foods, then you may like it, but except beer there is nothing alcoholic there, there are only two slides while we were there, they all opened once, I can't say that they are safe, because after we rode, I scratched my back, as if the instructors didn't care at all((
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3
1
January 25
They gave me different skates (different shoelaces), they weren't allowed to change them to others, some kind of spectator card for 200 rubles, there was no such thing before, money was being ripped off. I sat in the cafe waiting for my daughter for an hour, because they were still cleaning the ice rink, it was so cold, they didn't heat it, although the battery turns on. Why do you charge money for a spectator's card, even if you have to freeze in a cafe??? For 750 rubles. we went for a ride and for this price they gave us different laces on skates in which it was bad to skate. 👎 I think the prices are very expensive for a 45 - r skating rink .
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1
January 12
The only ice rink in the city, which is why the prices are unreasonably high. The quality of the ice and the organization of the visit itself leaves much to be desired. When there are absolutely no leisure options (even for an adult, even with children), you can come here. But the emotions gained from the visit are not commensurate with the money spent.
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January 27
The Penguin Ice Arena. In principle, the ice is not bad, cleaned often enough and not bad. The skates are in poor condition, half are falling apart, half have blunt blades, and it's impossible to skate. There are quite a lot of people at lunch on weekends, which increases the risk of injury. The cafe is not bad, but, of course, the prices in such an entertainment point will be high. Take care of yourself. Follow the TB rules.
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January 7
IT DOESN'T SAY ANYTHING ABOUT DOCUMENTS ANYWHERE
THEY DIDN'T BELIEVE THAT THERE WERE 14 AND WOULDN'T LET ME IN
BEFORE THAT, WE WALKED NORMALLY WITHOUT DOCUMENTS
5 stars for Misha and the guard
Smoking cashier with blond hair 0
The prices are very high, it's not worth it.
And instead of a cafe, it's some kind of eatery, it's scary to imagine what's going on in the kitchen.
If it were possible, I would put 0
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1
January 7
если б можно было,то поставила б 0 звёзд!
цены завышены,коньки старые,еда не вкусная и дорогая.Неизвесно что творится на кухне!!!!!
А из-за отсутствия других катков приходится ходить только сюда.
охранник показался добрый,ребята на самом катке хорошие,а кассиры грубоваты 😔
2
February 16, 2024
A good skating rink, a convenient entry-exit system, there is no constant reference to the time at which he wanted to enter, there are no clear boundaries of the session. The convenient location of the cafe inside, where you can stop the session and take a break. Of course, the only drawbacks are the high workload during the holidays, but this is also an additional confirmation that the place is in demand
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January 4
It's a lame place with dead skates, bad ice, and iced tea. Wasted time. It's better to go to Rostov-on-Don!!!
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1
June 7, 2024
The Penguin has a tripod room with coach Eugene and a cool massage room with a massage therapist Svetlana
Professionals in their field
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1
January 18, 2024
The overpriced price for such a quality rink, and skates are just terrible. A cafe is generally something with something. Prices are 5 times too high, there are crumbs and sticky things on the tables, the chairs are also in crumbs, there is garbage under the tables too. The staff is rude there. There is no alternative in the city, that's why people go there.
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2
1
January 4
I don't recommend it at all!!!The price is too high, there is no service, the staff are as angry as dogs!!!
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1
February 9, 2023
A wonderful place to spend time with your parents, friends or girlfriend!
An excellent and pleasant environment for outdoor activities with a pleasant cafe.
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2
1
September 3, 2023
A successful institution with boorish employees and completely collapsing equipment, the guys need to change their skates at least once every 10 years, and pour boiling water over the seagulls in the cafe, not cold water, as if it does not brew, and also the administrator at the workplace should be sober...It's just a blacklisted institution
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11
December 8, 2024
Where are the prices for 45 minutes, not too much price for 1 person
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2
December 10, 2022
Ice is not cleaned often, and quite poorly, skates are just disgusting, those that were before 2013, they still give out, killed in ukhnar, prices for tea, coffee and the like are more expensive than in a restaurant, although in fact there is not even a cafe to name that place, let alone that you need to go even for sugar yourself, and drinks are served in ordinary paper cups, in general, due to the lack of alternatives as such, sometimes you have to go, but in fact, like in the penguin water park, they do not want to invest money in development and improvement, and prices are set for both luxury service and services
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10
August 31, 2024
When there was a good ice rink, but the prices in the cafe were very expensive.
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February 6, 2024
They sell tickets to an overloaded ice rink. You can lose 40 minutes in line for skates! The ice is terrible, the level of the free yard.
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1
February 24, 2023
It's cool, but..... The cafe is meager, the skates are pretty worn out. On the plus side, time counts only on ice. In general, it's a good place to have a good time.
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4
December 2, 2024
It is expensive and the staff is not polite
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January 10, 2022
A great time for the whole family. A boost of energy for the whole day. The cafe is really very expensive. And the choice is not very good. After all, people come from different cities, it was possible to make it more accessible. Therefore, 4 stars.
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4
4
November 11, 2024
The rink is good, but the skates are terrible, the blades do not hold on the ice and the fasteners with the body are broken
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February 6, 2022
A great ice rink in Lugansk!
It is not a small skating rink, there is also a cafe there, there is a rental and purchase of skates
I recommend everyone to visit!
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3
6
January 31, 2022
A lot of things should already be updated (I mean mat.part), as well as a normal skating rink (if you are not a STAR). The staff is responsive and good-natured, if you don't be rude to them.
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5
2
January 6, 2023
Fun and positive! For outdoor enthusiasts!
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4
2
June 28, 2024
Kotok is normal!
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January 1, 2020
The ice rink is the best in the city, but there are better ice rinks. Cons there are too many people, there is no restriction, it is traumatic and the skates that give out are not very good. It's better to ride in my own, I did so. And so the rink is good
.
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4
December 23, 2020
Everything is fine, but I didn't like the skates, they gave me out. I have a running 44 size. They were given worn ones, and without brakes . If there is, it is better to bring your own
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5
February 8, 2021
There is good ice, but it is better to go on weekdays, because there are too many people on weekends and it is difficult for children who do not know how to skate..
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2
3
February 17, 2021
I rode for the first time in my life! I didn't like the fact that the ice is not smooth. And so it's fine 300 rubles., and at least ride all day.
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5
January 15, 2022
I don't really like how to get in and how to get out, and the skates often have broken fasteners
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4
December 14, 2019
A good skating rink, there are always promotions, and if you are tired, you can have a cup of hot tea and take a break in the buffet)
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4
February 18, 2020
It's not a bad place to go for a ride with the kids.There is a cafe, to drink milkshakes, coffee.Only the toilet stinks.The skates are worn out, the fasteners unfasten themselves on the go.
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2
2
January 28, 2022
Not a bad ice rink, there is a cafe and a toilet on site
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3
3
July 28, 2021
The children liked it very much. The cafe is expensive.
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6
1
January 30, 2020
The ice is of poor quality and rarely polished. But for lack of a better one, we come for a ride with the whole family.
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6
1
March 1, 2022
I went with the children, not bad
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4
2
March 7, 2020
The best ice rink in our city!! Skates certainly want the best!!! But I go with my own)
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4
1
February 6, 2023
Gorgeous
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3
2
January 17, 2021
A good ice rink for the whole family to relax
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1
2
January 6, 2019
A good ice rink , I like to relax and drink coffee in a cafe , but on 2.01.2019 there were a lot of people
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4
December 5, 2019
A great ice rink.there are discounts on unlimited, but an expensive cafe
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3
January 13, 2019
For our city, it is more than a gorgeous place for a fun and useful time)
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3
November 30, 2019
A great place to stay, I really liked it)))))
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3
January 19, 2021
It's a good ice rink, but the bar is expensive
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2
1
January 14, 2020
The rink is not bad, the staff is rude. Skates are not readily changed, they grumble. The price is average.
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2