Oro
30 reviews
March 1
ORO is one of the best. A wonderful selection of jewelry for every taste and purse. Professional consultants work, friendly, smiling, which pleased me. Thanks to ORO for the excellent product range and quality.
See original · Русский
April 8
I DO NOT RECOMMEND BUYING products from this brand. ESPECIALLY WEDDING RINGS.
This is the second day I've been crying! They ruined the most important moment for every girl and family.
In 2019, my husband and I bought wedding rings from this brand, namely at the store in the Skala shopping center. It's been 5 years and 10 months and my ring HAS CRACKED! There were no effects on the ring, I didn't hit it, I didn't drop it, I wore it like everyone else. And not only did it split, but it also turned out to be DOUBLE-SIDED and EMPTY INSIDE! (the store clerks didn't warn us about this, we bought the ring with the idea that it was solid).
After I discovered this with my ring, my husband and I immediately came to the store in the Greenstity shopping center and showed the ring. They asked us to do everything possible to help us with this situation. The consultants told us that the brand is NOT RESPONSIBLE for the product being sold, they DON'T even KNOW how suppliers make THEIR products, they work with different manufacturers. They assured us that her husband's ring was definitely not double-sided (her husband bought the exact same ring again in 2024). They only had to take their word for it, they didn't provide anything else.
They also said that the warranty on my ring had expired, as it had been more than 2 years, and they told me to look for receipts. (it's been almost 6 years now and it's almost impossible to find receipts). They took a picture of my SPLIT, DOUBLE-SIDED ring and said they would write.
The next day, they wrote to us that they WOULD NOT BE ABLE TO HELP in ANY WAY because 5 years had passed since the purchase and that the manufacturing technology of the products from the manufacturers was not disclosed by the manufacturer himself. It turns out that the ORO brand does not actually bear any responsibility (very convenient). We wrote again that we had been misled about the integrity of the ring, to which we were told to write to another email. That's the whole job of the brand!
I think you can imagine all my pain and disappointment, the most important moment for everyone, the symbolic moment of love and bonding has been destroyed! It is very painful that we were NOT INFORMED that the ring is EMPTY INSIDE, that it is DOUBLE-SIDED (I think, knowing this information, my husband and I would have thought about them 1000 times) . Misled! We've lost money and still have to figure out what to do with the product next! I was surprised that the brand doesn't care about its reputation at all. Instead of making every effort to find a way out of the situation, they just send us from mail to mail. The consultants are not customer-oriented, they immediately started talking: they probably won't help, it's been more than 2 years, etc. Even it sounded very strange to me as a woman. No understanding or regret.
THEY TOOK WEDDING RINGS FOR LIFE, BUT MINE LASTED ONLY 6 YEARS!
Girls, if you don't want to lose money and an important moment in your life, don't buy products at ORO!
See original · Русский
May 22, 2024
Many thanks to the ORO jewelry store and the consulting girls for their help in choosing their "special" jewelry.There is a wide selection in the store and you can really find "your" product.I will wear it with pleasure and will definitely come again.
See original · Русский
1
January 30, 2024
I express my gratitude to the staff at Prytytsky and Peter Mstislavets 11. Very attentive and responsive girls helped to choose, hold and redirect rings for the convenience of shopping in one store.
During the selection of wedding rings, it was possible to understand that the best consultants and sellers work in your stores. Good luck to you in the future!
See original · Русский
April 15, 2024
An incredibly wide range, where everyone will find jewelry to suit their taste and color, and the nicest sales consultants will help with this))
It is also worth noting the modern design and interior of the store!
See original · Русский
May 25, 2024
I was looking for a beautiful chain for my wife as a gift. I visited 15 stores. I chose and bought it in ORO. The best price, the best choice. Thanks to manager Alina for a wonderful gift for her wife and help in choosing!
See original · Русский
1
March 25
Despite the huge area of the shopping center, the Oro store itself is not large, as well as the assortment specifically in this place.
See original · Русский
May 11, 2024
I bought a diamond ring made of gold. The model is interesting, but the quality of execution is just a problem. The outer wall of the ring is thin and deformed only by wearing it on your finger. No, I didn't carry bags and shopping bags, I didn't check the strength of my hands, I didn't hit with a hammer. This is the first time I have come across such high-quality jewelry. I contacted the store. The answer, of course, is "to blame myself." Although the consultant dropped the phrase "the ring model is unsuccessful." The jewelry workshop said that it was impossible to restore the shape. It is also impossible to wear. This is my first purchase in this store and, of course, my last
See original · Русский
October 23, 2024
Pleasant, polite staff, but at this point there is a very narrow range of goods
See original · Русский
May 15, 2024
I bought products in this store many times, a large selection, the girls always help with the choice, very kind and polite!
See original · Русский
1
December 10, 2023
Very attentive consultants. I made a purchase on Black Friday. Despite the large flow of customers, the girls paid maximum attention. "According to the clothes", as in some stores, they definitely do not meet here.
Excellent assortment, I really enjoyed the purchase.
See original · Русский
1
May 20, 2024
It's a cool store, there's always something to choose from. And nice girls are working)
See original · Русский
1
December 11, 2022
I was looking for something interesting for my birthday. I went around several salons, found a ring for myself here (December 9th).
The assortment is unusual. I really like.
Thanks to the consultant girl, I didn't see her name. Young girl, blonde hair, big, it seems, green eyes)) She was very patient and friendly. I tried on everything I wanted with her, which helped me make a choice. Thanks!
See original
2
1
March 3
It's a good store. A large selection.
See original · Русский
May 20, 2024
Interesting products, reasonable price... One minus, not in our city... It's hard to get
See original · Русский
May 30, 2024
Super store, there is always something to choose) thanks to the girls for their help)
See original · Русский
1
October 22, 2023
A disgusting store, consultants work poorly, specifically say incorrect information about the handling of products, and then refuse to return. The product was a gift, as a result – a spoiled holiday, a bad mood and money thrown away!! HORROR, I strongly do not recommend buying anything here!!!!!
See original · Русский
1
January 7
It's a good store, I liked it.
See original · Русский
May 29, 2024
I am already buying the second product, very nice girls and I am happy with my purchases.
See original · Русский
1
December 17, 2022
And the discounts are good and the staff is friendly, thanks to the girls, they all suggested what they needed, they picked it up, they left satisfied, with the desired purchase.
See original
1
1
February 19, 2024
A lot of discounts, the place is convenient, near the bus stop
See original · Русский
September 12, 2022
A wonderful salon of jewelry.
The staff is perfect.
The assortment is good. I still recommend this jewelry chain)
See original
1
1
July 10, 2022
A good chain of stores, always very relevant, modern and trendy jewelry. The prices are different, everyone can choose something for themselves. The consultants are a little confused, they asked about products with mother-of-pearl, showed 2 models of earrings, and during an independent inspection of the store they found another whole shelf with such jewelry.
See original
1
February 25
Top
See original · Русский
May 20, 2024
Good choice, nice prices)
See original · Русский
July 14, 2023
There is a choice, but the prices...
See original · Русский
April 23, 2022
A cozy jewelry store, with an interesting choice, often discounts, there is something to choose from
See original
1
1
June 8, 2022
Excellent models, the choice is small, really
See original
1
October 25, 2022
A good selection of rings.
See original
2
April 27, 2022
The most favorite store!
See original
1
1